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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72337 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135661 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75993 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260500 Views
156 replies
13 likes
On my app it's states that my recent payment failed but according to my bank account 9.99 was taken out on 9/4/18??
On my app it's states that my recent payment failed but according to my bank account 9.99 was taken out on 9/4/18??
Roadie
549 Views
1 replies
0 likes
Porque se me hizo un cargo si me suscribi a una promoción donde decía que la suscripción es gratis
Porque se me hizo un cargo si me suscribi a una promoción donde decía que la suscripción es gratis
Roadie
736 Views
1 replies
0 likes
Hi there! I was a student in the US so my spotify student premium account is based in the US but I am now a student in the UK and I need to verify that I am student again because I am being charge full price again.When I try to change the country (by...
Hi there! I was a student in the US so my spotify student premium account is based in the US but I am now a student in the UK and I need to verify that I am student again because I am ...
Roadie
666 Views
1 replies
0 likes
At least 75% of the time the app doesn't even work- just shows a dark screen, even after restarting three or four times. And there isn't even any customer service support. I was gifted this awful subscription, how can I get my mom a refund so I can g...
At least 75% of the time the app doesn't even work- just shows a dark screen, even after restarting three or four times. And there isn't even any customer service support. I was gifted this awful sub...
Roadie
585 Views
1 replies
0 likes
How can I make this work? I used to use my mobile load to pay for my premium. Now it does not work? Is there any problem? I hope someon can help me, thanks!
How can I make this work? I used to use my mobile load to pay for my premium. Now it does not work? Is there any problem? I hope someon can help me, thanks!
Roadie
636 Views
1 replies
0 likes
I started the 3 months free trial and it told me I would be charged April 11th, 2018.I got on to check it and it changed to November 4th, 2018
I started the 3 months free trial and it told me I would be charged April 11th, 2018. I got on to check it and it changed to November 4th, 2018
Roadie
438 Views
1 replies
0 likes
Hola, hoy 10 de octubre he contratado premium estudiante y se me ha hecho un doble cobro. Ruego que se pongan en contacto conmigo para poder solucionar esto y que se me devuelva el dinero. Mi correo sergiio.r15@gmail.com o sergiio.r15@hotmail.com. En...
Hola, hoy 10 de octubre he contratado premium estudiante y se me ha hecho un doble cobro. Ruego que se pongan en contacto conmigo para poder solucionar esto y que se me devuelva el dinero. ...
Casual Listener
3391 Views
8 replies
1 likes
Why is there a limit to the amount of songs that you can save for offline play? I’ve reached this limit now and am unable to save any more songs! Surely paying for this service, you should be able to save as many songs as you like!
Why is there a limit to the amount of songs that you can save for offline play? I’ve reached this limit now and am unable to save any more songs! Surely paying for this service, you should be able to...
Roadie
418 Views
1 replies
1 likes
Our family uses the Spotify family plan. My wife is still being charged for Spotify by her cell phone provider. (Rogers) I've contacted Rogers to have it stopped and they say it has been. However, we're still getting the monthly charge. On this last ...
Our family uses the Spotify family plan. My wife is still being charged for Spotify by her cell phone provider. (Rogers) I've contacted Rogers to have it stopped and they say it has been. However, we...
Roadie
309 Views
1 replies
0 likes
Hi,i recently got a new contract with Vodafone where I get free premium Spotify for 12 months. I linked my old Spotify account (annahenriques) to my Vodafone contract but my Spotify is still the free version with adds. How do I get it to the premium ...
Hi, i recently got a new contract with Vodafone where I get free premium Spotify for 12 months. I linked my old Spotify account (annahenriques) to my Vodafone contract but my Spotify is still the fr...
Roadie
842 Views
1 replies
0 likes
Hello, my husband sent me an invitation for family plan I accepted it in my email but it does not allow me join to the plan. Could you please help?
Hello, my husband sent me an invitation for family plan I accepted it in my email but it does not allow me join to the plan. Could you please help?
Roadie
1221 Views
1 replies
0 likes
Hello. My card expired this weekend and I added a new one in the app at saturday and paid for a whole year, thought everything was ok. When I opened Spotify today it says I have to update payment to continue listening. Did that saturday and my accoun...
Hello. My card expired this weekend and I added a new one in the app at saturday and paid for a whole year, thought everything was ok. When I opened Spotify today it says I have to update payment to ...
Roadie
269 Views
1 replies
0 likes
Your help doesn't help.
Your help doesn't help.
Roadie
259 Views
1 replies
0 likes
Suppose to be: you should pay 139 pesos for 3 months but what happened to me, I already paid for 3 months last month and they charge me this month for another 3 months. Please help me. Thanks
Suppose to be: you should pay 139 pesos for 3 months but what happened to me, I already paid for 3 months last month and they charge me this month for another 3 months. Please help me. Th...
Roadie
318 Views
1 replies
0 likes
Hoy he descubierto que me han cambiado el plan de premium a familiar sin haberlo solicitado. Y me han cobrado 15 euros en lugar de 10. ¿Por qué han hecho esto?
Hoy he descubierto que me han cambiado el plan de premium a familiar sin haberlo solicitado. Y me han cobrado 15 euros en lugar de 10. ¿Por qué han hecho esto?
Roadie
256 Views
1 replies
0 likes
spotify is telling me that my card is invalid when I've typed in every single number right and my card is actully valid?
spotify is telling me that my card is invalid when I've typed in every single number right and my card is actully valid?
Regular
756 Views
1 replies
0 likes
How do I take advantage of this Hulu partnership if I've been a subscriber on Hulu for years? How much does it cost? I don't need a trial membership, but I would love to bundle the cost of Spotify and Hulu.
How do I take advantage of this Hulu partnership if I've been a subscriber on Hulu for years? How much does it cost? I don't need a trial membership, but I would love to bundle the cost of Spoti...
Casual Listener
392 Views
2 replies
0 likes
Bonjour, Je viens de remarquer que le prélèvement de 9,99€ mensuels de Spotify a continué alors que je ne bénéficiais plus de l'abonnement Premium. Sur le site Spotify, mes prélèvements sont censés avoir cessé sur la période d'aout 2016 à Janvier 201...
Bonjour, Je viens de remarquer que le prélèvement de 9,99€ mensuels de Spotify a continué alors que je ne bénéficiais plus de l'abonnement Premium. Sur le site Spotify, mes prélèvements son...
Newbie
1666 Views
6 replies
0 likes
Realizei o pagamento do plano premium universitário, pagamento foi debitado no cartão, mais não aparece a adesão do plano pra mim.
Realizei o pagamento do plano premium universitário, pagamento foi debitado no cartão, mais não aparece a adesão do plano pra mim.
Spotify Star
368 Views
5 replies
0 likes
Ontem a noite fiz o pagamento do meu spotify premium universitário, ja está debitado do meu cartão mas continua dizendo que nao está ativado o premium
Ontem a noite fiz o pagamento do meu spotify premium universitário, ja está debitado do meu cartão mas continua dizendo que nao está ativado o premium
Spotify Star
303 Views
1 replies
0 likes
