Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114336 Views
- 72 replies
- 9 likes
- 114336 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13804 Views
- 27 replies
- 2 likes
- 13804 Views
- 27 replies
- 2 likes
Can´t change my payment info
Hi! I'm trying to change my credit card, but when I click "update" under the current card the site just updates and looks exactly the same. I don't understand why it´s not working and I really need to change to another credit card.
- Hi! I'm trying to change my credit card, but when I click "update" under the current card the site just updates and looks exactly the same. I don't understand why it´s not working and I really need t...
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- Spotify Star
- 290 Views
- 1 replies
- 1 likes
- 290 Views
- 1 replies
- 1 likes
Renewing membership
Hey guys, I'm currently living in Vietnam but am from the UK. I cancelled my subscription due to being convinced of trying apple music but after 5minutes I quickly remembered apple music is sh*t and that's why I moved to Spotify in the first place.. ...
- Hey guys, I'm currently living in Vietnam but am from the UK. I cancelled my subscription due to being convinced of trying apple music but after 5minutes I quickly remem...
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- Not applicable
- 224 Views
- 1 replies
- 0 likes
- 224 Views
- 1 replies
- 0 likes
Problems with university subscription
Good evening. Yesterday I entered my credit card to pay the University students' premium, I sent the document to verify that if I am in a university, but I have not received the confirmation email, and besides this, they already charged me for the se...
- Good evening. Yesterday I entered my credit card to pay the University students' premium, I sent the document to verify that if I am in a university, but I have not received the confirmation...
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- Not applicable
- 455 Views
- 1 replies
- 0 likes
- 455 Views
- 1 replies
- 0 likes
Unable to use premium
I've had premium for about 2 years and I got a new phone and I can get on my account but it's a free account not a premium account but im still paying for the account. Idk what to do. Please help
- I've had premium for about 2 years and I got a new phone and I can get on my account but it's a free account not a premium account but im still paying for the account. Idk what to do. Please help
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- Not applicable
- 260 Views
- 1 replies
- 0 likes
- 260 Views
- 1 replies
- 0 likes
Unable to update payment information
I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update my payment information without having to confirm tha...
- I cancelled the credit card I used to pay for my premium and logged into my account to update the payment information. For some reason spotify still thinks I am a student and will not let me update m...
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- Newbie
- 337 Views
- 2 replies
- 0 likes
- 337 Views
- 2 replies
- 0 likes
Can't update payment details
Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
- Received an email that my subscription payment failed. Tried to open the "update your payment details" option but wouldnt open. Anyone having the same problem?
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- Newbie
- 220 Views
- 1 replies
- 0 likes
- 220 Views
- 1 replies
- 0 likes
18app
I can not pay with the 18app voucher.He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
- I can not pay with the 18app voucher. He says the voucher is not valid, and does not turn it into a premium spotify code. What should I do?
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- Not applicable
- 562 Views
- 3 replies
- 0 likes
- 562 Views
- 3 replies
- 0 likes
Switching Bk To Pandora Tbh
My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 bucks for that. Even Pandora doesnt do this type of **bleep...
- My bank account was charged for premium & student discount, yet i havent received those services bro. I want a **bleep** refund cause this **bleep** is unacceptable if they gonna charge u 15 buck...
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- Not applicable
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet.
Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
- Spotify have charged my 4,99€ for their student cuote but i dont have any premium services yet. I want my money back!!! WHAT I HAVE TO DO?
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- Casual Listener
- 309 Views
- 2 replies
- 0 likes
- 309 Views
- 2 replies
- 0 likes
Plan familiar
Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de plan familiar hasta que cumpla 12 meses, puedo sacarl...
- Hola.:! tengo una duda, estaba en un plan familiar pero se tuvo q dar de baja porque se quedo sin trabajo, yo quiero dar de alta el plan familiar, pero habia una clausula de que no pudo cambiar de pl...
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- 184 Views
- 0 replies
- 0 likes
- 184 Views
- 0 replies
- 0 likes
Help with my payment on spotify premium
Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out and told me there was not going to be any problem about it. ...
- Good afternoon. I am a user from Colombia but I paid my premium 6 months ago before the plan was due. I realized I had an issue with my receipt number and someone from spotify helped me out an...
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- Regular
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Update to Student Premium
Hello,I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I recently discovered Spotify was offering their Premium Su...
- Hello, I cannot find ANY straight-forward way to email or communicate with Spotify other than these strange "community chat forums" but I want to resolve a subscription issue with my account. I rece...
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- Regular
- 647 Views
- 3 replies
- 0 likes
- 647 Views
- 3 replies
- 0 likes
Superuser Contribution Upgraded to Family then immeditely canclled back to Premium, will i still be charged?
I realised i am still in my 3 month free so no point in doing this until that expires you see.
- I realised i am still in my 3 month free so no point in doing this until that expires you see.
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- Roadie
- 608 Views
- 6 replies
- 0 likes
- 608 Views
- 6 replies
- 0 likes
no me deja ser parte de un plan familiar
Hola, NECESITO AYUDA.invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spotify le escribio que la empresa no pudo comprobar que vivimos bajo ...
- Hola, NECESITO AYUDA. invite a mi mama que vive conmigo a ser parte del plan familiar que tengo y la primera vez que acepto la invitación, ella no escribio el codigo postal. luego, spo...
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- Newbie
- 349 Views
- 2 replies
- 0 likes
- 349 Views
- 2 replies
- 0 likes
Free Trial Premium
Hello,I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
- Hello, I just would like to ask on how to avail free the 30/60 days free trial subscription. im from philippines. TIA
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- Spotify Star
- 782 Views
- 1 replies
- 0 likes
- 782 Views
- 1 replies
- 0 likes
Solved!! Pay with paysafecard
Hello , is possible to pay for premium spotify with paysafecard? I am from romania and when i go to premium i can only pay with my card
- Hello , is possible to pay for premium spotify with paysafecard? I am from romania and when i go to premium i can only pay with my card
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- Spotify Star
- 3978 Views
- 1 replies
- 0 likes
- 3978 Views
- 1 replies
- 0 likes
I want to set back my Premium Family
I ended my Spotify subscription but I want to keep it with my family. How can I set my subsciption back?
- I ended my Spotify subscription but I want to keep it with my family. How can I set my subsciption back?
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- Casual Listener
- 181 Views
- 2 replies
- 0 likes
- 181 Views
- 2 replies
- 0 likes
You wont send the vertification pin
I HAVE tried to subscrbe to spotify BUUUT... you wont send the vertification pin to my phone number i am mad!
- I HAVE tried to subscrbe to spotify BUUUT... you wont send the vertification pin to my phone number i am mad!
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- Not applicable
- 260 Views
- 3 replies
- 0 likes
- 260 Views
- 3 replies
- 0 likes
Spotify premium student discount
Hello i was trying to get spotify premium student discount and my account says i have the free version but they charged me the 4.99 can i get a my money back since its not working?
- Hello i was trying to get spotify premium student discount and my account says i have the free version but they charged me the 4.99 can i get a my money back since its not working?
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- Not applicable
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Won't accept any credit card
Can somebody help me with this please?I tried with 3 different credit cards and still can get my premium back.First have to cancel my subscription 'cause couldn't change my method of payment and then any of the 3 cards I tried worked.Do this happend ...
- Can somebody help me with this please? I tried with 3 different credit cards and still can get my premium back. First have to cancel my subscription 'cause couldn't change my method of payment...
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- Spotify Star
- 461 Views
- 1 replies
- 0 likes
- 461 Views
- 1 replies
- 0 likes