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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

150527 Views

69 replies

10 likes

Premium for Family
  • 150527 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

96269 Views

89 replies

4 likes

  • 96269 Views
  • 89 replies
  • 4 likes

My Hulu/Spotify bundle

I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charge...

Newbie

I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that...

Keanu_C

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Hulu & Spotify deal

So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying 9.99/month for Spotify Premium?

Casual Listener

So does the 3 month only apply for Hulu or does it apply for your Spotify account as well? So like if I do decide to go through with the 0.99 deal, do I only get Hulu for 3 months and continue paying...

Keanu_C

Community Legend

694 Views

3 replies

0 likes

  • 694 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problemas con pago

Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril) y me cortaron el servicio diciendo que no está pago. ¿Qué debo hacer? ¿Con quién debo hablar?. He...

Casual Listener

Hola, tengo spotify premium que se debita de mi tarjeta de crédito. Pagué el último mes (figura en mi tarjeta de crédito que se abonó el día 3 de abril)  y me cortaron el servicio diciendo que n...

giulibrarda

Casual Listener

815 Views

2 replies

0 likes

  • 815 Views
  • 2 replies
  • 0 likes

Meu plano não mudou para premium e já paguei o boleto

Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?

Newbie

Eu era Spotify free paguei o boleto ontem de 16,90 na promoção 60 dias pra um mês. Mas meu spotify não muda do plano free continuo... já desinstalei e baixei novamente e nada... o que fazer?

Bittencourt

Spotify Star

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

Paypal isn’t working

Helloi usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i click the link and select the option paypal, but when...

Casual Listener

Hello i usually pay my premium family subscription automatically via Paypal. But this month it suddenly stopped paying and sent me a mail where it says that i have to update my payment method. So i ...

theroguemonk

Casual Listener

1275 Views

1 replies

0 likes

Credit Card
paypal
Subscription
  • 1275 Views
  • 1 replies
  • 0 likes

Cannot enter payment details

Hi, I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card.I click subscription but get no option to enter/edit anything...Can anyone help?

Casual Listener

Hi,  I recieved help recently to relocate my account to Ireland, but now that it is done, I cannot update my payment method/card. I click subscription but get no option to enter/edit anything....

Luke

Community Legend

967 Views

3 replies

0 likes

  • 967 Views
  • 3 replies
  • 0 likes

Already have hulu and spotify premium

Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?

Casual Listener

Since I already have Hulu (limited commericals) and Spotify Premium. I'd like to do the combined deal. To do so do I need to cancel my Hulu subscription then make a new one through Spotify?

Bethany_Dawn

Community Legend

995 Views

3 replies

0 likes

  • 995 Views
  • 3 replies
  • 0 likes

Solved!! Cannot pay by mobile?

Last year, I received a free year of Spotify premium, loved it but now its all done Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. I am one of those crazy person that refuse to use a credit card, h...

Newbie

Last year, I received a free year of Spotify premium, loved it but now its all done    Tought I could simply add it as a recuring charge trough my mobile provider, but apparently I cant. ...

Bethany_Dawn

Community Legend

2852 Views

1 replies

0 likes

  • 2852 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo contratar premium

He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada.

Newbie

He utilizado diferentes tarjetas, crédito y débito, incluso PayPal, y nada. 

Julian

Moderator

1586 Views

1 replies

0 likes

  • 1586 Views
  • 1 replies
  • 0 likes

Ability to View All Playlist Followers

Hey everyone,I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i created in mexico?

Newbie

Hey everyone, I used to live in Mexico and my premium subscription just ended and I moved to Canada can I buy more Spotify membership cards in CAD and still use them in the account i creat...

Bethany_Dawn

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

I want to pay with PayPal.

i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal Note that i want pay Family Plan(15usd)

Newbie

i paid via paypal until last month but i couldn't find this payment option now. only credit/debit card option appear cause of my personal reason, i can use only paypal   Note that i want pa...

user-removed

Not applicable

1218 Views

2 replies

1 likes

  • 1218 Views
  • 2 replies
  • 1 likes

Premium suddenly stopped

Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.

Newbie

Help pls, my spotify premium suddenly stopped. I still have like half a month before it expires.

Luke

Community Legend

836 Views

1 replies

0 likes

Other
  • 836 Views
  • 1 replies
  • 0 likes

I paid money gor premium but ıt doesn t start

I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.

Newbie

I wrote to spotify support case for many times but they didnt care anything they always send same mail back to me. I paid money for student premium pack but it doesnt start yet please someone help me.

Robert_W

Community Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Can't use my account and still have to pay

In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account. I received a email that I now can use the premium Spotify. It didn't work and still not but I do have to pay € 9,99?! Can somebody help me? R...

Newbie

In the beginning of March I give Pay Pal the promising to take € 9,99 of my account for the premium account.  I received a email that I now can use the premium Spotify. It didn't work and still...

Luke

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinatura

Oi boa noite, tentei adquirir o Spotify Premium para estudante, só que não consegui por não fazer faculdade (estou no ensino médio ainda), porém agora de noite recebi uma mensagem do meu cartão falando da compra, fui ver e descontaram o valor de 8,50...

Newbie

Oi boa noite, tentei adquirir o Spotify Premium para estudante, só que não consegui por não fazer faculdade (estou no ensino médio ainda), porém agora de noite recebi uma mensagem do meu cartão falan...

Julian

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

18app

Ho pagato con il buono 18app, ma non mi viene attivato spotify premium, mentre i soldi sono stati scalati. Che cosa faccio per averlo e non spendere altri soldi?

Newbie

Ho pagato con il buono 18app, ma non mi viene attivato spotify premium, mentre i soldi sono stati scalati. Che cosa faccio per averlo e non spendere altri soldi?

imattolo

Community Legend

1205 Views

1 replies

0 likes

  • 1205 Views
  • 1 replies
  • 0 likes

Double payment

They received two times the same period, what can I do ? Help !! 

Newbie

They received two times the same period, what can I do ? Help !! 

Nico

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Pagamento periodo prova

Buongiorno,ho sottoscritto l'abbonamento Family. C'era scritto che per i primi 30 giorni sarebbe stato gratuito, invece mi sono subito stati addebitati 14,99 euro. Come posso ricevere un rimborso per questo addebito incoerente? GrazieRoberto

Newbie

Buongiorno, ho sottoscritto l'abbonamento Family. C'era scritto che per i primi 30 giorni sarebbe stato gratuito, invece mi sono subito stati addebitati 14,99 euro. Come posso ricevere un rimborso p...

imattolo

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Can't Cancel Subscription - Scammed?

Hi, Somehow, someone signed up for a $9.99 spotify membership with my American Expressed (used for business). I can't find a way to cancel this charge, and despite disputing it several times, it always comes back. Please help me cancel this immediate...

Newbie

Hi,   Somehow, someone signed up for a $9.99 spotify membership with my American Expressed (used for business).    I can't find a way to cancel this charge, and despite disputing i...

imattolo

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

I just want to cancel premium

When I created and purchased my premium account, I did so with a facebook account. I have since deleted that facebook account and now have no way to login and cancel the membership. I am still logged in on my phone but the username it gave me, I can ...

Newbie

When I created and purchased my premium account, I did so with a facebook account. I have since deleted that facebook account and now have no way to login and cancel the membership. I am still logged...

imattolo

Community Legend

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes