Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
The "Terms and conditions" for premium access say:"You also grant to us the right" ... "(2) to provide advertising and other information to you, and (3) to allow our business partners to do the same."With no option to opt out, or say no. Why do we ha...
PlanPremiumCountryUSDeviceMACBOOK AIROperating System My Question or IssueWhen I try and add songs from one playlist to another it adds all the duplicates instead of asking me whether I want to or not. How do I get it to ask me if I want to add the d...
My Question or IssueWhen I click on the chronology botton, il shows me I have listen to none podcasts, when it's not at all!! I do not understand why this is happening now. Before there was no such problem. PlanFreeCountryItaly
Ads stoops music and doesn’t continue
Hi, How can I remove the news bulletin at the beginning of the "Your Daily Drive" playlist? I find it obnoxious, I don't want to hear any news when using Spotify and I don't like it. So far I haven't found an option to disable it. Am I missing a chec...
Plan Premium Country Germany, residing in Spain Device iPhone 13 Operating System Latest iOS My Question or Issue I cannot find/see any episode of the podcast BOYS CLUB (Spotify exclusive). my wife who is on the same family plan, can see and listen t...
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10My Question or IssueEvery time i try to add a song to my playlist it just says "something went wrong."??? I'm trying to make a playlist that is basically a radio with the type of music that i ...
It’s quite annoying when the play button is greyed out and when you click it it just says that the song is unavailable. I’m sorry, but WHY is it unavailable?
Plan: Premium (Family)Country: UK Device: Macbook Pro, iPhone 12 Pro, Windows PCOperating System: Latest OS on all above My Question or Issue:For the last few years my release radar keeps including new songs from an artist I don't like; "Alonestar", ...
Ayuda por favor
Hello,I would like to find out how many playlists I have in my library (without actually counting them), but the only related number I can find is the number that appears in the text box when I create a new playlist. I have probably 500 playlists in ...
PlanPremiumCountrySouth Africa DeviceLenovo Legion and Samsung S21Operating SystemWindows 11 and Android My Question or IssueHi AllI am new to the Spotify App and have been having the weirdest issues. I listen on my Pc almost everyday and most days a...
PlanPremiumCountryPoland DeviceiPhone 11 Pro Operating SystemiOS 16.4.1 (a) My Question or IssueHello Team Last couple of days I have an issue with mixed languages both in my mobile and desktop apps. My phone and laptop language is English by the def...
PlanFree/PremiumCountry DeviceAndroid phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSuddenlyl, my Liked Songs playlist on my phone only shows 22 songs, but when I log in to my account at spotify.com, it shows all 11...
Hey folks! Getting used to the new UI on desktop. I really love Spotify's collaborative features, namely Blend playlists and collaborating on playlists together with my friends. Before, in the UI, there was a "Collaborator" column that showed the use...
PlanPremiumCountryUKDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI've just realised that I can add songs repeatedly into a playlist I use at the moment, which isn't possible using the iOS app but is using the web app. Firstly, is the...
PlanPremiumCountryUSADeviceWeb player on both Chrome and Edge My Question or IssueWhen I use the web player and filter on my playlists, nothing shows up except a message saying "Something went wrong" and a Reload button. Nothing happens when I click ...
I know it is possible to sort your playlist for yourself, but how do you sort it for the public accessing your playlists? My own view of my playlist has new songs at the top but other users see oldest songs first.
PlanPremiumCountryUSAOperating SystemWindows 11 My Question or IssuePlaylists used to be numbered; i.e. the songs in the playlist were numbered. The # column is still there, but is only showing the "play" triangle symbol. Is there any way to get the ...
I have a playlist that consists of a radio stations playlist. I previously had an image of their logo and the title of the playlist was the name of the station (There are 10+ with the same name). It was taken down for copyright so I removed the image...