Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Playlists disappeared after changing region
In my favourite songs there are approx 1000 tracks (non-playable Sherlock Holmes audio books) which cannot be removed from favourites in batch but only one-by-one. Adding and removing the full album does not work. Please advise.
I have music downloaded on max quality in spotify, and since I listen to podcasts as well but dont have a lot of space on my phones drive, i would like to download the podcasts in low quality. If I change the download quality to low in settings and t...
I am unable to listen or search for podcasts whatsoever even if I tap a link to someone's podcast. It's as if podcasts are non-existent.
i never deleted my playlists but all of a sudden 2 of my most-played playlists are gone on my mobile. They still show up on my mac version.
PlanPremiumCountryUSDevicePixel 6Operating SystemAndroid (latest as of April 2022) My Question or Issue Years ago, connecting Spotify to my car (2016 Honda CRV) through Bluetooth gave me both the metadata display (song + artist + album) AND the abili...
PlanPremiumCountry DeviceOnePlus NordOperating SystemAndroid 11 My Question or IssueWhen I click the download button on Spotify I just get a spinning loading icon and it does not download anything. I have done some research about this problem. I thin...
I have 24 songs in my liked. However, when I want to listen to a song, it will skip that song along with the other 4 that go after it. Can you fix this please?
sometimes it plays songs not even on my list
How can I view my spotify account in Russia? I want to move my playlists to another service, but can't view my songs.
PlanPremiumDeviceiPhone 8 and laptopOperating SystemiOS 13 and Windows 10 My Question or IssueAt the time the new Your Library UI came out, I had several songs in a playlist that I had added to a playlist and uploaded to my phone from my local files....
how do i transfer liked songs to a playlist on chromebook? the ctrl a method doesnt work for me. i have thousands of liked songs and would like to switch them all over to a playlist for sharing. PlanPremiumCountryCanada DeviceChromebook Acer SpinOper...
Im talking about everything all in on que. The biggest feature i miss for my switch from google music was the ability to just hit shuffle on my entire library. The only "solution" ive seen is to play your download folders on pc but this doesn't work ...
PlanPremiumDeviceXiomi Pocophone f1Operating SystemAndroid (version 9) My Question or IssueHey Spotify,I have some files on my phone's music player that I have recently seen on Spotify.But a week or two ago they have disappeared from my local files l...
Plan:PremiumCountry:USDevice(iPhone 12 Pro, Macbook Air 2020 M1) My Question or Issue:I was listening to Spotify Yesterday April 7th, 2022, and I realized all 1100 of my liked songs had been deleted. They were no longer there and my library wasn't ev...
PlanFreeUS iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Hello. Have the free version on my iphone7. Was listening to Mrs Obama podcasts. Now there is a banner at the bottom of the S...
I am note given the option to share a song using sms only WhatsApp etc
DuoPremiumCanada DeviceMac Hi,I want to add some of my own music in my Spotify but, even if I have it in my computer, I can't transfer it in my Spotify. After reading on it online, I found out that maybe Spotify detected the file as being "Illegal", ...
I'm using the android app and my laptop. On the computer version I can sort my Playlist freely. But I can't on my android version. And the same playlist on my phone isn't in the order I set on my laptop. I'm sure it has to do with the fact that you c...
It’d be awesome if you could create a playlist and then be able to move around the songs wherever you want in the playlist. It’s kind of disappointing, because if you have a favorite song, but it’s at the bottom of the playlist and you want to move i...