Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • gcka21hj5a1lq8wtb9if
  • Visitor
  • 45390 Views
  • 51 replies
  • 56 likes
  • 45390 Views
  • 51 replies
  • 56 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Mark169
  • Visitor
  • 16662 Views
  • 33 replies
  • 25 likes
  • 16662 Views
  • 33 replies
  • 25 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 108255 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 108255 Views
  • 59 replies
  • 48 likes

Superuser Contribution The weekly playlist is not updated/There are no podcasts

PlanPremiumCountryBelarusDeviceRedmi Note 4/LaptopOperating SystemAndroid/Windows 10 Hi all!I've started to use Spotify when it realised in my country, but I met a few issues.1. My Weekly playlist haven't updated a few weeks already.2. I have no Podc...

  • Newbie
  • Plan Premium Country Belarus Device Redmi Note 4/Laptop Operating System Android/Windows 10   Hi all! I've started to use Spotify when it realised in my country, but I met a few issues...
  • tester_by
  • Visitor
  • 394 Views
  • 2 replies
  • 1 likes
  • 394 Views
  • 2 replies
  • 1 likes

Superuser Contribution On Repeat playlist hasn't updated in 2 weeks

PlanPremiumCountryUnited Kingdom Device(iPhone XR, Windows 10 PC)Operating System(iOS 14.4.2, Windows 10)-------------------------------------------------My On Repeat playlist hasn't updated since the 30th March. There are songs that should be in the...

  • Regular
  • Plan Premium Country United Kingdom  Device (iPhone XR, Windows 10 PC) Operating System (iOS 14.4.2, Windows 10) ------------------------------------------------- My On Repeat playlist ...
  • CarlosE
  • Moderator
  • 587 Views
  • 3 replies
  • 0 likes
  • On Repeat Playlist
    Playlist error
  • 587 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify iOS not synced to PC

My Question or IssueHi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist to my tastes, but then on my phone (iPhone SE, 2020)...

  • Casual Listener
  • My Question or Issue Hi all, I believe I have encountered an error within Spotify - it only started to occur on the 9th of April (2021). This being on my PC (Windows 10) I have an organised playlist...
  • Ivan
  • Spotify Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • iOS 14.4.2
    order
    synced
    Windows 10
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album list overview starts from top

PlanPremiumCountryGermany Device(Macbook Pro 2017)Operating System(MacOS BigSUR 11.2.3) My Question or IssueAfter I clicked an album from the album overview and go back to the overview, the viewpoint is always at the beginning of the list again, not ...

  • Regular
  • Plan Premium Country Germany   Device (Macbook Pro 2017) Operating System (MacOS BigSUR 11.2.3)   My Question or Issue After I clicked an album from the album overview and go bac...
  • Mihail
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove songs from library

On both my phone (google pixle) and desktop Windows version of spotify (family version), no matter how many different ways I try to remove a song or album from my library, it just stays there! I literally right-click on a song and click "remove from ...

  • Casual Listener
  • On both my phone (google pixle) and desktop Windows version of spotify (family version), no matter how many different ways I try to remove a song or album from my library, it just stays there! I lite...
  • Mihail
  • Spotify Legend
  • 616 Views
  • 2 replies
  • 0 likes
  • 616 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Music

Every time someone clicks on my link, They get redirected to literally any other artist's work. Meanwhile, when I click on other artist's work, theirs seem to always come first. I am confused about this, and have been struggling to get people to list...

  • Visitor
  • Every time someone clicks on my link, They get redirected to literally any other artist's work. Meanwhile, when I click on other artist's work, theirs seem to always come first. I am confused about t...
  • Jeremy
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to organize playlists on desktop

PlanPremiumCountryUnited StatesDeviceChromebook/Google ChromeOperating SystemChrome My Question or Issue This is getting infuriating. On iOS, I can sort my playlists by ABC, or date created. Why can't I do this on desktop? I don't want the massive "L...

  • Regular
  • Plan Premium Country United States Device Chromebook/Google Chrome Operating System Chrome   My Question or Issue   This is getting infuriating. On iOS, I can sort my playlists b...
  • Jeremy
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Local Files

PlanPremiumCountryUSADeviceiPhone 11 My Question or Issue:The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading on and off, I’ve connected to my computer via cable, messed with my setti...

  • Regular
  • Plan Premium Country USA Device iPhone 11   My Question or Issue: The local files on my spotify playlist aren’t showing up on my phone no matter how hard I try. I’ve turned downloading o...
  • Novy
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playlist Showing No Title

PlanFree/PremiumCountryUKDeviceAll devices My Question or IssueI created a Spotify Free account today for the use of my band to host our playlists for the sake of attaching to our Artist Page and moved added all the ones from the original one on my p...

  • Music Fan
  • ...nywhere and another band member even stated that the Spotify URL link doesn't seem to work.   Also, oddly it allows my personal account to toggle public/secret option on this playlist.   Any i...
  • CarlosE
  • Moderator
  • 1421 Views
  • 3 replies
  • 0 likes
  • Free
    title
  • 1421 Views
  • 3 replies
  • 0 likes

Superuser Contribution Batch removal of liked songs only by reinstall? Tired of farts/goats/pigs in liked songs list. list.

Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for different kinds of parties, these albums contain abo...

  • Regular
  • Is it true that the only way of removing liked songs in batch is by reinstall/reset? Why cant you remove by album? Added several farm ambiance and halloween sounds albums to my liked songs list for d...
  • Eni
  • Moderator
  • 429 Views
  • 5 replies
  • 1 likes
  • 429 Views
  • 5 replies
  • 1 likes

Superuser Contribution option to erase recently played musics

if there is an option to erase recently played music, a person can manage its recently played also.I think this option was there in spotify previously.

  • Visitor
  • if there is an option to erase recently played music, a person can manage its recently played also. I think this option was there in spotify previously.
  • Novy
  • Moderator
  • 439 Views
  • 4 replies
  • 2 likes
  • 439 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Can't stream Jean-Michel Jarre's Amazonia

PlanPremiumCountryUKDeviceAny, it seems to be account related (I tried 2 different iPhones and a Mac)Operating SystemiOS or MacOS, didn't matter My Question or IssueCan't play Jean-Michel Jarre's new Amazonia album. The tracks are greyed out. However...

  • Casual Listener
  • Plan Premium Country UK Device Any, it seems to be account related (I tried 2 different iPhones and a Mac) Operating System iOS or MacOS, didn't matter   My Question or Issue Can't pla...
  • CarlosE
  • Moderator
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Daily Mix update does not list artists

Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update makes the Daily Mixes less friendly/useful which lead...

  • Casual Listener
  • Please return the list of artists to Daily Mix. With the update, all that is shown for each mix is one picture which doesn't really tell me much about which artists are part of the mix. The update ma...
  • Glomasaurus
  • Casual Listener
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Latest update deleted some of my artists

Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include:a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cult,Digital Underground,PJ Harvey,Zero 7,Steppenwolf,Bad ...

  • Regular
  • Even on the webapp, they deleted many, maybe around a hundred of my artists with that update, since I've added more since, some of them include: a-ha,Bob Marley,Bob Dylan,Deee-Lite,Blue Oyster Cul...
  • Ver
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 1 likes
  • 336 Views
  • 1 replies
  • 1 likes

Superuser Contribution Artists Section in Your Library Doesn't Show All Followed Artists

PlanPremiumCountryIndonesia DeviceSamsung Galaxy S8 & All Windows PCOperating SystemAndroid 9 Pie & Windows 10 My Question or IssueHi, I currently have two issues with Your Library.1. Some followed artists don't appear in the Artist section of Your L...

  • Casual Listener
  • Plan Premium Country Indonesia   Device Samsung Galaxy S8 & All Windows PC Operating System Android 9 Pie & Windows 10   My Question or Issue Hi,   I currently hav...
  • Mihail
  • Spotify Legend
  • 1993 Views
  • 11 replies
  • 1 likes
  • 1993 Views
  • 11 replies
  • 1 likes

Liked Songs playlist not playing?

Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs playlist will not play at all. Even when I click Shuf...

  • Visitor
  • Hi I don't see an option to post in the Ongoing Issues section for some reason so I'm posting this here. The last week or two now I've had this issue on both my phone and Xbox where my Liked Songs pl...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums and artists tabs

Hi there!I want to discuss library sorting order. More than a year I've been tortured by this UI and this thing seems never gonna stop. I can not understand this logic when I see only full saved albums and only followed artists in my collection. I ju...

  • Music Fan
  • Hi there! I want to discuss library sorting order. More than a year I've been tortured by this UI and this thing seems never gonna stop. I can not understand this logic when I see only full saved al...
  • crying_unicorn
  • Music Fan
  • 795 Views
  • 4 replies
  • 0 likes
  • 795 Views
  • 4 replies
  • 0 likes

Solved!! Can't sort playlists by date when shared with others

PlanPremiumCountryUSADeviceAll devices, apple, windows, android... My Question or IssueI can't change how my playlist is sorted for others. I can change it on my own logged-in account, but I can't on others. I want my newly added songs to appear at t...

  • Casual Listener
  • Plan Premium Country USA Device All devices, apple, windows, android...       My Question or Issue I can't change how my playlist is sorted for others. I can change it on my ...
  • erich157845
  • Casual Listener
  • 656 Views
  • 1 replies
  • 1 likes
  • Sorting Playlists
  • 656 Views
  • 1 replies
  • 1 likes

[playlists] put recommended songs option on top and put more of them

PremiumCountryIndiaDeviceAsus rogOperating SystemAndroid 9 My Question or IssuePlease put the recommended songs option on the top and add more songs in the recommendations

  • Casual Listener
  • Premium Country India Device Asus rog Operating System Android 9   My Question or Issue Please put the recommended songs option on the top and add more songs in the recommendations
  • Billy-J
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Made for you tab Home Screen

My laptop updated last night and I no longer have the made for you tab on my Home Screen. I can find my mixes by search but is this permanent? I really enjoyed the convenience of having the tab on the Home Screen. PlanPremium

  • Music Fan
  • My laptop updated last night and I no longer have the made for you tab on my Home Screen. I can find my mixes by search but is this permanent? I really enjoyed the convenience of having the tab on th...
  • CarlosE
  • Moderator
  • 527 Views
  • 3 replies
  • 0 likes
  • 527 Views
  • 3 replies
  • 0 likes