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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298692 Views

96 replies

89 likes

  • 298692 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162920 Views

235 replies

44 likes

  • 162920 Views
  • 235 replies
  • 44 likes

Superuser Contribution how to delete unexpected track

hi, since few weeks, i noticed some unexpected track added to my playlist by people i don't know. i delete these track except one, thus one come back directly after i delete it. i block the profile but does nothing. i change my password, but still do...

Casual Listener

hi, since few weeks, i noticed some unexpected track added to my playlist by people i don't know.   i delete these track except one, thus one come back directly after i delete it. i block the ...

Jeremy

Spotify Legend

440 Views

3 replies

0 likes

  • 440 Views
  • 3 replies
  • 0 likes

Only allow my playlists

I'm looking if there is an option that I can restrict what can be listed to on my spotify.So I want to make 10 playlists and that is all that can be used and no other music. I've found the "Allow Explicit Content" function but that is not enough for ...

Newbie

I'm looking if there is an option that I can restrict what can be listed to on my spotify. So I want to make 10 playlists and that is all that can be used and no other music. I've found the "Allow E...

Bella_K

Composer

1390 Views

1 replies

0 likes

App & Features
  • 1390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify blend won't load

Hi, I recently tried to create a blend but we both just get an indefinite load screen. We've tried to delete the playlist but there isn't an option to remove the playlist. I've tried clean installing and on different devices as well as updating the a...

Newbie

Hi,    I recently tried to create a blend but we both just get an indefinite load screen. We've tried to delete the playlist but there isn't an option to remove the playlist. I've tried c...

Vasil

Moderator

726 Views

4 replies

3 likes

App & Features
  • 726 Views
  • 4 replies
  • 3 likes

Superuser Contribution Distinction between "save" and "like"

The new design has made saving certain albums seemingly impossible. For some (usually deluxe) albums that have bonus tracks or demo tracks added to them, I would save only the songs that were part of the original track listing, then from the library,...

Casual Listener

The new design has made saving certain albums seemingly impossible. For some (usually deluxe) albums that have bonus tracks or demo tracks added to them, I would save only the songs that were part of...

Yordan

Moderator

23783 Views

15 replies

11 likes

  • 23783 Views
  • 15 replies
  • 11 likes

Superuser Contribution Duplicate blends/ Not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA friend and I recently added each other to a blend playlist. Now, on both of our accounts, t...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue A frien...

Yordan

Moderator

1358 Views

12 replies

9 likes

  • 1358 Views
  • 12 replies
  • 9 likes

Superuser Contribution Help with recover my acc

PlanPremiumCountryChileOperating SystemWindows 10 My Question or Issuehello, the matter is this: I created my account at the time with my facebook, but I deleted that facebook a while ago (not the email, just the account). So, the way to enter Spotif...

Newbie

  Plan Premium Country Chile Operating System Windows 10   My Question or Issue hello, the matter is this: I created my account at the time with my facebook, but I deleted that fac...

Elena

Moderator

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution External USB storage for offline music on Samsung S21

Hi, S21 does not have a SD slot, but I would like to use an external USB HDD to download offline music, is this possible?

Casual Listener

Hi, S21 does not have a SD slot, but I would like to use an external USB HDD to download offline music, is this possible?

Rogelioprado

Casual Listener

498 Views

2 replies

0 likes

App & Features
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files Sync Not Working

PlanPremiumCountryUnited StatesDeviceiPhone 13 Pro, DesktopOperating SystemiOS 15.0.1, Windows 10 My Question or IssueI'm having the same problem of trying to get my local files to sync between my iphone and my pc. I've tried as many solutions as I c...

Regular

Plan Premium Country United States Device iPhone 13 Pro, Desktop Operating System iOS 15.0.1, Windows 10   My Question or Issue I'm having the same problem of trying to get my local fi...

OscarDC

Moderator

641 Views

4 replies

0 likes

local files
  • 641 Views
  • 4 replies
  • 0 likes

Superuser Contribution [iOS][Playlists] Lost all songs and playlist after downtime fix

Idea is to maintain the last state of the application no matter what issue occurs after an application upgrade/ downtime. People spend years growing their playlist and all because one glitch they lose all their data. After 8th March fix, people have ...

Regular

Idea is to maintain the last state of the application no matter what issue occurs after an application upgrade/ downtime. People spend years growing their playlist and all because one glitch they los...

Yordan

Moderator

663 Views

1 replies

1 likes

iOS
Playlists
  • 663 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to lock in Daily Mix genres

I use Spotify Premium and generally love it, but for f**** sake why do the Daily Mix genres keep changing? For example: One week I might have EDM on Daily Mix 1 then Classical on Daily Mix 2 and Jazz on Daily Mix 3. The next week it's EDM on Daily Mi...

Casual Listener

I use Spotify Premium and generally love it, but for f**** sake why do the Daily Mix genres keep changing?   For example: One week I might have EDM on Daily Mix 1 then Classical on Daily Mix 2...

Ver

Spotify Legend

874 Views

1 replies

1 likes

  • 874 Views
  • 1 replies
  • 1 likes

Superuser Contribution Enhance

None of on one of my the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UK DeviceSamsung Galaxy tabletOperating SystemAndroid On one of my folders the enhance button has st...

Regular

None of on one of my the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK   Device Samsung Galaxy tablet ...

Jeremy

Spotify Legend

1480 Views

15 replies

0 likes

  • 1480 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Missing from Artist Page (Windows 10 PC)

PlanPremiumCountryUnited KingdomDeviceWindows PCOperating SystemWindows 10ApplicationSpotify for Windows1.1.80.699.gc3dac750 My Question or IssueWith the latest version of Spotify from the Windows 10 Microsoft Store, the "Liked songs" button under th...

Casual Listener

Plan Premium Country United Kingdom Device Windows PC Operating System Windows 10 Application Spotify for Windows 1.1.80.699.gc3dac750   My Question or Issue With the latest version...

Jeremy

Spotify Legend

1099 Views

4 replies

1 likes

artist page
liked
liked songs
Windows 10
  • 1099 Views
  • 4 replies
  • 1 likes

Local Files

previously i downloaded some voice memos to my mac but deleted them soon after. when i checked my local files i realized that all these voice memos have been added and i can't seem to delete them despite them not being on my mac anymore. i tried dele...

Newbie

previously i downloaded some voice memos to my mac but deleted them soon after. when i checked my local files i realized that all these voice memos have been added and i can't seem to delete them des...

410 Views

0 replies

0 likes

App & Features
Social & Random
  • 410 Views
  • 0 replies
  • 0 likes

My playlist stopped counting streams, but still searchable.

I have a playlist called Heavenly Sleep | Soft Dreamy Piano. For 2 years I’ve been building it. It have around 300 followers and 30-50 actual active listeners. It suddenly stopped counting streams for artists. I don’t get paid any money to submit or ...

Newbie

I have a playlist called Heavenly Sleep | Soft Dreamy Piano. For 2 years I’ve been building it. It have around 300 followers and 30-50 actual active listeners. It suddenly stopped counting streams fo...

690 Views

0 replies

0 likes

App & Features
Discovery & Promo
Social & Random
  • 690 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Keeps Undownloading Songs

PlanPremiumCountryCanadaDevice(iPhone X, PC)Operating System(iOS 12, Windows 10) My Question or IssueFor almost a year now spotify will randomly delete a few hundred to a few thousand songs from either my phone or my PC (never both at the same time) ...

Regular

Plan Premium Country Canada Device (iPhone X, PC) Operating System (iOS 12, Windows 10)   My Question or Issue For almost a year now spotify will randomly delete a few hundred to a few...

robertn-au

Casual Listener

82107 Views

48 replies

11 likes

  • 82107 Views
  • 48 replies
  • 11 likes

Superuser Contribution [iOS][Playlists] Auto Playlist button

I really love the "Enhance Playlist" feature! I would just include a button somewhere so that we can quickly add that song to the playlist permanently.

Newbie

I really love the "Enhance Playlist" feature!   I would just include a button somewhere so that we can quickly add that song to the playlist permanently. 

OscarDC

Moderator

533 Views

1 replies

0 likes

iOS
Playlists
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist song list

As of a recent update, many users with a free ad based subscription on spotify mobile noticed the "and more..." feature on mobile devices is now gone. Many claim and suggest that this is a way for spotify to get more free users to switch to spotify p...

Newbie

As of a recent update, many users with a free ad based subscription on spotify mobile noticed the "and more..." feature on mobile devices is now gone. Many claim and suggest that this is a way for sp...

Alex

Spotify Legend

1460 Views

2 replies

3 likes

  • 1460 Views
  • 2 replies
  • 3 likes

Superuser Contribution How do I find my podcast episode play history for today on iPhone (2022)?

Spotify Premium on iPhone 7; iOS 15.3.1 I listened to quite a few podcast episodes this morning. I want to look up more information about one of them. On the home screen, I click on the history icon to view Recently Played. The next view begins with ...

Newbie

Spotify Premium on iPhone 7; iOS 15.3.1   I listened to quite a few podcast episodes this morning. I want to look up more information about one of them.    On the home screen, I cl...

Mario

Spotify Legend

4537 Views

1 replies

0 likes

  • 4537 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to listen to downloaded local files on my iphone

PlanPremiumCountryThe NetherlandsDevice(iPhone SE)Operating System(iOS 15) My Question or IssueSo i wanted to sync local files to my iphone for a long time now, but everytime i try it, it doesn't really seem to work for me.So i connect both my PC and...

Regular

Plan Premium Country The Netherlands Device (iPhone SE) Operating System (iOS 15)   My Question or Issue So i wanted to sync local files to my iphone for a long time now, but everytime...

daanyesyes

Regular

738 Views

2 replies

0 likes

  • 738 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps deleting playlist information

Hello!Yesterday, I got an email from Spotify saying:"We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of Use for more information."I don't know I viola...

Newbie

Hello! Yesterday, I got an email from Spotify saying: "We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and C...

Vasil

Moderator

816 Views

1 replies

0 likes

Removal
  • 816 Views
  • 1 replies
  • 0 likes