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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Changing the heart button to a plus

Hey there, We wanted to let you know that our design team is currently testing a new layout for the button responsible for adding items to Your Library and your playlists. The team is exploring revamping the look and some of the functions of the Now ...

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  • Moderator
  • Moderator
  • lago12
  • Casual Listener
  • 4519 Views
  • 79 replies
  • 15 likes
  • 4519 Views
  • 79 replies
  • 15 likes

Feedback on sharing the "Your Top Songs 2022" playlist

Hey there, Thanks for continuing to help us improve the Wrapped experience every year by sharing your valuable feedback. Let's get this thread going by posting your constructive feedback on the sharing of the "Your Top Songs 2022" playlist. This'll d...

  • Moderator
  • Moderator
  • ibuprofen
  • Newbie
  • 16520 Views
  • 76 replies
  • 11 likes
  • 16520 Views
  • 76 replies
  • 11 likes

If your Wrapped is not appearing, check out this thread.

Hey there, We're receiving reports that Wrapped 2022 isn't appearing for some users. This can be due to one of the following reasons: Wrapped is not accessible in all regions due to varying criteria. Not all user accounts are eligible for the Wrapped...

  • Moderator
  • Moderator
  • Not applicable
  • 37557 Views
  • 489 replies
  • 16 likes
  • 37557 Views
  • 489 replies
  • 16 likes

Your 2022 Wrapped feedback thread

Hey there, Glad to see you here. This means you're about to take your time and post the most valuable content of all - feedback from our users. If your Wrapped is not appearing, check out this thread. For all other feedback, post in the thread here. ...

  • Moderator
  • Moderator
  • jamieson67
  • Regular
  • 17664 Views
  • 441 replies
  • 10 likes
  • 17664 Views
  • 441 replies
  • 10 likes

Deprecating Preview clips

Hi everyone, The Song Previews of playlists, albums, artist, track pages and Liked Songs were recently deprecated. Preview clips will still be available on any assisted curation and the Add songs feature under Liked Songs and playlists. Your construc...

  • Moderator
  • Moderator
  • Mangoxo
  • Casual Listener
  • 13062 Views
  • 143 replies
  • 13 likes
  • Liked Songs Playlist
    Playlists
    Your Library
  • 13062 Views
  • 143 replies
  • 13 likes

Liked Songs Playlist not displaying all songs

PlanFreeCountryUnited StatesDeviceMacBook Air 2017Operating System (I think that's what this is)macOS High Sierra version 10.13.6Browser Firefox My Question or IssueFor a few weeks now, when I go into my liked songs playlist, there's a large chunk of...

  • Visitor
  • Plan Free Country United States Device MacBook Air 2017 Operating System (I think that's what this is) macOS High Sierra version 10.13.6 Browser Firefox   My Question or Issue For a...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Library - Artists I Follow

FamilyPremiumUnited States iPhone XRiOS10 I have found that whenever I go to My Library and then My Artists and select an artist, I see all the songs I have saved of this artist. However, on my family members' phones if I do the same thing and select...

  • Casual Listener
  • Family Premium United States   iPhone XR iOS10   I have found that whenever I go to My Library and then My Artists and select an artist, I see all the songs I have saved of this arti...
  • ericfayeulle16
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • 319 Views
  • 2 replies
  • 0 likes

Is there a way to prevent Spotify from saving podcast duration/position?

I have a podcast saved in my library and I was wondering if you can stop Spotify from saving the position or the time duration of the podcast and just make it start at the beginning?

  • Visitor
  • I have a podcast saved in my library and I was wondering if you can stop Spotify from saving the position or the time duration of the podcast and just make it start at the beginning? 
  • user-removed
  • Not applicable
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution My like list starts always from the first song although it should continue with they next song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Problem with Importing music on Android

Hey! Lately I've been having problems with Importing music to my spotify account, it literaly doesn't load the music on my phone. It says that it is going to take a minute but I've even left it all night and no results. I've already tried uninstallin...

  • Visitor
  • Hey! Lately I've been having problems with Importing music to my spotify account, it literaly doesn't load the music on my phone. It says that it is going to take a minute but I've even left it all n...
  • bl0odwork
  • Visitor
  • 299 Views
  • 1 replies
  • 1 likes
  • 299 Views
  • 1 replies
  • 1 likes

Daily mixes, On Repeat and Repeat Rewind playlists did not update today as expected

PlanFree My Question or IssueHi,I wanted to point out the fact that today my daily mixes did not update but remain the same as yesterday. It never happened before so it must be a bug. Same thing happened to On Repeat and Repeat Rewind which should ha...

  • Visitor
  • Plan Free   My Question or Issue Hi, I wanted to point out the fact that today my daily mixes did not update but remain the same as yesterday. It never happened before so it must be a bug. ...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Local Files from Desktop to Phone

I have followed every possible thread to resolve this to no avail. I am trying to play Local Files via a wifi connected playlist on a Samsung Galaxy J3 Prime phone. I used the Desktop app on a Dell Latitude with Windows 7. The songs actually appear o...

  • Visitor
  • I have followed every possible thread to resolve this to no avail. I am trying to play Local Files via a wifi connected playlist on a Samsung Galaxy J3 Prime phone. I used the Desktop app on a Dell L...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

songs suddenly appear in playlist.

PlanPremiumCountryINDIADevice(iPhone X) My Question or IssueI was listening to few playlists which was created and shared by my friend. I really got used to those songs and liked them. But by god's play we had a fight and suddenly i couldnt use those...

  • Visitor
  •   Plan Premium Country INDIA Device (iPhone X)   My Question or Issue I was listening to few playlists which was created and shared by my friend. I really got used to those songs a...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Some artists dissapeared from my liked songs

I had several hundred of liked songs from dozens of artists. However, during the last days some songs from ONLY certain artist have disappeared from my liked songs, even to the point they reappeared in my "discover weekly" playlist. When I go to the ...

  • Visitor
  • I had several hundred of liked songs from dozens of artists. However, during the last days some songs from ONLY certain artist have disappeared from my liked songs, even to the point they reappeared ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

"Recently Played" list not updating on Windows client

My Question or Issue"Recently Played" has not updated for several weeks on Windows client, but it's fine on ios 13.4.1 client PlanPremiumCountryUKDeviceLaptopOperating SystemWin 10x64

  • Regular
  • My Question or Issue "Recently Played" has not updated for several weeks on Windows client, but it's fine on ios 13.4.1 client   Plan Premium Country UK Device Laptop Operating System ...
  • OneByBoo
  • Community Legend
  • 507 Views
  • 1 replies
  • 2 likes
  • 507 Views
  • 1 replies
  • 2 likes

Superuser Contribution Artists in Your Library Take me to the Artist's page on new account

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueIve had a Spotify account for a long time now and when I go to Artists in Your Library and click an artist, it takes me to songs I have liked by that artist. H...

  • Visitor
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Ive had a Spotify account for a long time now and when I go to Artists in Your Libr...
  • Elena
  • Moderator
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly - Previous playlist

PlanPremiumFrance DeviceIphone SE Hello all,Where can I find last week "Discover weekly"? i forgot to download it. Many thanks !

  • Casual Listener
  • Plan Premium France   Device Iphone SE     Hello all, Where can I find last week "Discover weekly"? i forgot to download it.  Many thanks !  
  • Jul-1209
  • Casual Listener
  • 4703 Views
  • 2 replies
  • 0 likes
  • 4703 Views
  • 2 replies
  • 0 likes

Solved!! Playlist ruined

PlanPremiumCountryKSADevice(Honor View 20, Xbox One X, Acer laptop)Operating System(Android, Windows 10, Xbox.) My Question or IssueSome random person or bot got into my collaborate playlist and added thousands of songs and ruined it all for me. Mind...

  • Casual Listener
  • Plan Premium Country KSA Device (Honor View 20, Xbox One X, Acer laptop) Operating System (Android, Windows 10, Xbox.)   My Question or Issue Some random person or bot got into my coll...
  • MoSmith
  • Casual Listener
  • 809 Views
  • 1 replies
  • 0 likes
  • 809 Views
  • 1 replies
  • 0 likes

Capa da playlist não aparece.

PlanPremiumCountryBrasilDevice(iPhone 11)Operating System(iOS 13) My Question or Issue(PT-BR) - Eu fiz uma playlist, criei uma capa para ela mas quando eu tento compartilhar ela em minhas redes sociais não aparece a capa que eu adicionei. O que faço ...

  • Visitor
  • Plan Premium Country Brasil Device (iPhone 11) Operating System (iOS 13)   My Question or Issue (PT-BR) - Eu fiz uma playlist, criei uma capa para ela mas quando eu tento compartilhar ...
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Solved!! What's the point of following an artist?

PlanPremiumDeviceGoogle Pixel 2XL, iPad Pro, HP LaptopOperating SystemLatest Android, iOS, Windows, also latest versions of Spotify My Question or IssueI know this question has been asked multiple times before, but the most recent I could find was fr...

  • Casual Listener
  • Plan Premium Device Google Pixel 2XL, iPad Pro, HP Laptop Operating System Latest Android, iOS, Windows, also latest versions of Spotify   My Question or Issue I know this question has b...
  • pepe9974
  • Casual Listener
  • 1505 Views
  • 2 replies
  • 1 likes
  • 1505 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't delete a folder.

I made a folder and now, no matter how many times I try to delete it, it won't go away.

  • Visitor
  • I made a folder and now, no matter how many times I try to delete it, it won't go away.
  • Elena
  • Moderator
  • 1250 Views
  • 2 replies
  • 0 likes
  • 1250 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random songs are playing in my library I’ve never seen before.

Plan • StudentPremiumCountry • USA Device(iPhone 8 My Question or IssueI always listen to the same playlist every time I use this app, got about 200 songs and counting, I know it to heart at this point based off the first 5 seconds what song is start...

  • Visitor
  • Plan • Student Premium Country • USA   Device (iPhone 8  😎   My Question or Issue I always listen to the same playlist every time I use this app, got about 200 songs and coun...
  • Mario
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't unlike old local files songs

PlanPremium Operating SystemWindows 10 As it says, I can't unlike few greyed songs imported from local files. When on deskop, I go to the "liked" catalog, then find the song and click the heart but nothing happens, clicking on it and pressing "delete...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   As it says, I can't unlike few greyed songs imported from local files. When on deskop, I go to the "liked" catalog, then find the song and...
  • Ivan
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 4 likes
  • 259 Views
  • 1 replies
  • 4 likes

Can't put new songs in some playlists

I am a Premium family user since last year. I am not sure from when but probably since then (I had an individual account before that) i can only download songs to one of my several playlists. I have tried deleting and restarting the Spotify app, down...

  • Visitor
  • I am a Premium family user since last year. I am not sure from when but probably since then (I had an individual account before that) i can only download songs to one of my several playlists. I have ...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Solved!! Following Artist only 1 song

PlanPremiumCountryNew ZealandDeviceHP Laptop Windows 10 and LG smartphone AndroidOperating SystemAndroid Ver 9 / Windows 10 My Question or IssueWhen I follow some artists I see only 1 song when I go to this artist. I already tried to remove the artis...

  • Casual Listener
  • Plan Premium Country New Zealand Device HP Laptop Windows 10 and LG smartphone Android Operating System Android Ver 9 / Windows 10   My Question or Issue When I follow some artists I s...
  • PeterNZ61
  • Casual Listener
  • 800 Views
  • 3 replies
  • 0 likes
  • Following Artist
  • 800 Views
  • 3 replies
  • 0 likes