Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
PlanPremiumCountryAustraliaDeviceHP LaptopOperating SystemWindows 10 My Question or Issue Shuffle no longer works since the latest update to 1.1.58.820.g2ae50076-a. I have tried:logging out and back inuninstalling & reinstallingrestartedchecked @Spot...
Since this awful UI update was implemented, I have lost the ability to sort my playlist songs by most recently added on the PC version. Sorting by "date added" only goes earliest to latest with no option to do the reverse.I almost exclusively listen ...
PlanPremiumOperating SystemWindows 10, Manjaro Linux My playlists are organized in a tree of folders, usually they're just albums saved for later, a lot of them is no longer displayed in search results. It may be somehow related to the time of creati...
Plan:PremiumCountry: Sweden Device: iPhoe8Operating System: iOS14.5.1 My Question or Issue:HejVarför har ni tagit bort möjligheten att lägga spellistor på telefonen i den ordning som man själv väljer (Anpassad ordning) som på datorn? Jag tror att det...
PlanPremiumCountryUnited KingdomDevicePC, Mobile (Pixel), Laptop, Web PlayerOperating SystemAndroid, Windows, Linux My Question or IssueSo I usually don't mind being suggested tracks once a playlist finishes, beyond Spotify's usual tendency to sugges...
PlanPremiumCountryBelgiumOperating SystemWindows 10 My Question or IssueSince the last update, i can't see all liked song for a specific artist. In previous version we can go on Library -> Artist, select an artist and we see all liked song for this a...
In the new UI, how do I find my old downloaded podcast episodes?? These were downloaded before "Your Episodes" was a thing so these are not there. I also do not follow these podcasts (I only have specific episodes saved). The new UI only shows me pod...
PlanPremiumCountryArgentinaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9 My Question or IssueI've got recently a Premium subscription however i couldn't synchronized my release radar playlist between my desktop app and my cellphones. I always...
PlanPremiumCountryDenmarkDeviceMate 20 ProOperating SystemAndroid 10, Windows 10, all fully updated My Question or IssueBasically the title. I just noticed that songs I flag as Disliked on my mobile device are not correspondingly flagged on my PC. I....
So, i rearranged all my albums and specific songs before the new library update for Android-IOS, liking some songs but not an entire album.Based on it, the "Download Album" option will correspond to the entire catalog or just the songs i liked? Thank...
PlanPremiumCountryUnited StatesDevicePixel 3AOperating SystemAndroid 11 My Question or IssueAfter the new update, my loading times have gone up exponentially. I used to be able to load my playlists and album libraries with ease (took about 1 second t...
Please bring back the feature where you can make a radio station based on a playlist, and where similar songs will continue playing after a personal playlist hits the end.
PlanPremiumCountryGermanyDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueWhat the **bleep** is wrong with Spotify.From the new Update on, I cant just tap on the song I recently added and expect Spotify to keep playing the songs in the...
PlanPremiumCountryUkraine DeviceXiaomi Mi 9 Lite Operating SystemAndroid 11 My Question or IssueEverything was fine yesterday. The playlists were configured on the phone as usual (sorted by date added, new at the top)This morning my playlist was in r...
This is MAJOR problem that users have complained about going back at least to 2012, to no avail: long titles get cut off, making it not worth the time to find the track you’re looking for. Here is an exact track listing of Andras Schiff’s recording o...
I have the Windows10 version of the Spotify app along with the actual app on my phone. I haven't had any issues with the phone app so far. But with the new update with the Windows10 version, my playlists seem to be not playing in the order I wish. I ...
PlanPremium (Student)CountryUSADevice(iPhone 11 Pro, 2019)Operating System(Most recent iOS) My Question or IssueEvery time I press play, the song I want starts. THEN, it doesn't continue on the playlist I selected. Instead, random rap music starts pl...
My Question or IssueOver the past two weeks or so I've noticed a favorite band of mine has suddenly stopped showing up on my Daily Mixes. I'm following the band, I have them in other playlists, and they can play on those. It's not that the band's mus...
PlanPremiumCountryUSAOperating SystemAndroidMy Question or IssueThe latest update to the library/playlist tab has changed how you sort your playlists. Before you could select an option to only display all the playlists that you downloaded to your dev...
PlanPremiumCountry DevicePocophone f1 My Question or IssueEver since the last library update when I play my playlists they play in the reverse order that they used to. I sort my playlists by recently added so I can listen to all the music I've found ...