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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

305142 Views

97 replies

92 likes

  • 305142 Views
  • 97 replies
  • 92 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

172718 Views

242 replies

44 likes

  • 172718 Views
  • 242 replies
  • 44 likes

Superuser Contribution Premium User, shuffle is off but Spotify still shuffling songs -prior support suggestions don't work

PlanPremiumCountryUSDeviceWindows 10 Dell laptop in particular, but site-wideMy Question or IssueSo after being sick of only hearing the same 100 songs on my playlist if I used shuffle play, I decided to try what I thought was a fool-proof method of ...

Casual Listener

Plan Premium Country US Device Windows 10 Dell laptop in particular, but site-wide My Question or Issue So after being sick of only hearing the same 100 songs on my playlist if I used shuffle ...

sithbelle89

Casual Listener

1471 Views

4 replies

0 likes

queue wrong
shuffle off
  • 1471 Views
  • 4 replies
  • 0 likes

Superuser Contribution Specific songs not playing

PlanPremiumCountryBelgiumDeviceHuawei Matebook 14, Xiaomi Redmi Note 8, Google ChromeOperating SystemWindows 10, Android 11, Latest chrome version. My Question or IssueHi, I've been using spotify for years & have encountered an issue that kinda baffl...

Casual Listener

Plan Premium Country Belgium Device Huawei Matebook 14, Xiaomi Redmi Note 8, Google Chrome Operating System Windows 10, Android 11, Latest chrome version.   My Question or Issue Hi, &...

CarlosE

Spotify Legend

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Add to playlist issues; suggestive sorting

My Question or IssueSo this has been ongoing for a couple weeks (months??) since there was an update to the app, and ever since. When I click "Add to playlist" it automatically sorts my playlists in the order of the last playlist I added to.I spend n...

Casual Listener

My Question or Issue So this has been ongoing for a couple weeks (months??) since there was an update to the app, and ever since. When I click "Add to playlist" it automatically sorts my playlists i...

Jeremy

Spotify Legend

790 Views

3 replies

0 likes

  • 790 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify no longer crossfades local files

Crossfade is no longer working for local files on either my PC nor on either of the Android phones I use (Galaxy s5, g7thinq). It seems this was an issue a few months ago that is now supposed to be resolved however that is not the case for me on any ...

Newbie

Crossfade is no longer working for local files on either my PC nor on either of the Android phones I use (Galaxy s5, g7thinq). It seems this was an issue a few months ago that is now supposed to be r...

Novy

Moderator

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution m4a format is bugged in spotify Windows 10 client, missing album cover arts

Whenever I import m4a files locally the album art is missing. Tried resizing, reinstalling, etc. and nothing works. I am convinced this is a bug. Thanks in advance for help. DeviceDesktop ClientOperating SystemWindows 10

Visitor

Whenever I import m4a files locally the album art is missing. Tried resizing, reinstalling, etc. and nothing works. I am convinced this is a bug. Thanks in advance for help.   Device Desktop ...

Alex

Spotify Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost playlist

Hi, I made a playlist earlier today but now it has disappeared. I looked through the spotify help section and googled etc but no luck. It's not in the 'recover playlists' list. In fact I've never deleted any playlists before so there are no playlists...

Casual Listener

Hi, I made a playlist earlier today but now it has disappeared. I looked through the spotify help section and googled etc but no luck. It's not in the 'recover playlists' list. In fact I've never del...

MafeG

Spotify Legend

1260 Views

8 replies

0 likes

  • 1260 Views
  • 8 replies
  • 0 likes

Superuser Contribution Downloaded podcasts since update

Hello everybody,Since the latest update approximately a month ago, I cant seem to find the episodes, that I have downloaded. Yes there is the "Your episodes" folder, but it only contains episode that I have downloaded AND added to my episodes.Before ...

Casual Listener

Hello everybody, Since the latest update approximately a month ago, I cant seem to find the episodes, that I have downloaded. Yes there is the "Your episodes" folder, but it only contains episode ...

Alex

Spotify Legend

407 Views

1 replies

1 likes

  • 407 Views
  • 1 replies
  • 1 likes

Superuser Contribution None of my local files show up in search ever since the new UI update

PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssuePreviously, before this update, whenever I would search songs globally, local file songs would also show up. Now this doesn't happen anymore; I instead have to go all the way to my...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Previously, before this update, whenever I would search songs globally, local file songs would also show up. Now th...

Alex

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still no access to "Only You" stories, but should be eligible

PlanFreeDeviceiPhone 6Operating SystemiOS 12 My Question or IssueMy "Only You" stories still have yet to show up. I have now tried on two different devices (one an iPhone and one an Android), both updated to the newest version of the app. I've tried ...

Newbie

Plan Free Device iPhone 6 Operating System iOS 12   My Question or Issue My "Only You" stories still have yet to show up. I have now tried on two different devices (one an iPhone and one...

Jeremy

Spotify Legend

521 Views

1 replies

0 likes

only you
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple Playlists (Created Offline) Missing from Web and Phone Apps, but Visible in Xbox App.

PlanPremiumCountryUnited StatesDevice(Google Pixel 2, Surface Book 2, Xbox One)Operating System(Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772) My Question or IssueI recently did some traveling which required me to go...

Visitor

Plan Premium Country United States Device (Google Pixel 2, Surface Book 2, Xbox One) Operating System (Android version 11, Windows 10 version 20h2, Xbox OS version 10. 0. 19041. 7772)   ...

Ver

Spotify Legend

1041 Views

1 replies

0 likes

airplane mode
Android
Playlist Management
playlist missing
Windows
xbox
  • 1041 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local file cover art showing as same picture for multiple files

So I’m adding cover art to my local files. Did the first one, looks great. Did the second one, and the cover art shows up as the same picture from the first file I did. Huh??? Apple Music and Finder has them showing up as different pictures. No apost...

Newbie

So I’m adding cover art to my local files. Did the first one, looks great. Did the second one, and the cover art shows up as the same picture from the first file I did. Huh??? Apple Music and Finder ...

sam_mirzad

Casual Listener

9301 Views

8 replies

1 likes

  • 9301 Views
  • 8 replies
  • 1 likes

Superuser Contribution spotify app broken

the application has not been working properly for half a year!desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ... also switching with a swipe does not work when yo...

Casual Listener

the application has not been working properly for half a year! desynchronization of the application on the smartphone with the PC - the track switches but the old one is displayed on the smartphone ...

Eni

Moderator

599 Views

1 replies

1 likes

  • 599 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Other] Adding song to queue (bug)

When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.

Casual Listener

When you enter the artist, you cannot add the five most listened songs when you want to add them to the queue, the current playing artist or the playlist songs continue to play.  

Mihail

Spotify Legend

536 Views

3 replies

0 likes

Desktop
Other
  • 536 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Save Auto-Sort as “Custom Sort”

PlanPremiumCountryUnited StatesDeviceiPhone 10, PCOperating SystemiOS 14.6, Windows 10 My Question or IssueIs there a way within Spotify to save an auto-sort (e.g. sort by Title, Artist, Album, Length) as the Custom Order? I sort all of my playlists ...

Regular

Plan Premium Country United States Device iPhone 10, PC Operating System iOS 14.6, Windows 10   My Question or Issue Is there a way within Spotify to save an auto-sort (e.g. sort by Ti...

Wonderboy75

Casual Listener

3031 Views

3 replies

0 likes

  • 3031 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to make a playlist public

Hi I am unable to make this playlist public, it used to be but I moved it to secret but would like to make it a public again. I have tried to make it public on my iPhone, iPad, Spotify computer app, and Spotify web app but doesn’t work on any Plan: P...

Roadie

Hi   I am unable to make this playlist public, it used to be but I moved it to secret but would like to make it a public again.   I have tried to make it public on my iPhone, iPad, Spot...

Alex

Spotify Legend

973 Views

9 replies

0 likes

  • 973 Views
  • 9 replies
  • 0 likes

Superuser Contribution Why is +1 by martin solveig not playable?

PlanPremiumCountryGermanyDeviceiOS / WindowsOperating Systemwindows 10 / ios 14.6 My Question or IssueI cant play the following song. It became unplayable in my playlist and I dont see the reason. https://open.spotify.com/track/0GTOLvXa9qV8GSToG96pSW...

Visitor

Plan Premium Country Germany Device iOS / Windows Operating System windows 10 / ios 14.6   My Question or Issue I cant play the following song. It became unplayable in my playlist and ...

Alex

Spotify Legend

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

[Playlists] redundant suggested songs

Half the songs (at least pertaining to classical music) are put on my suggested songs to add to a playlist which already contains those songs.... c'mon.

Casual Listener

Half the songs (at least pertaining to classical music) are put on my suggested songs to add to a playlist which already contains those songs.... c'mon.

Amay

Spotify Star

409 Views

1 replies

0 likes

Playlists
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix Is Broken

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid and Windows My Question or Issue6 or 7 months ago I listened to 1 Fozzy song. ONE SONG, and still one sometimes 2 of my daily mixes are WWE and A...

Visitor

Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android and Windows   My Question or Issue 6 or 7 months ago I listened to 1 Foz...

Electron_Translator

Regular

1029 Views

6 replies

0 likes

  • 1029 Views
  • 6 replies
  • 0 likes

Superuser Contribution All my playlists are empty

PlanPremium DeviceiPhoneX, Macbook proOperating SystemiOs, MacOs My Question or IssueSince a few months my playlists are empty. Hence, the lists are still there but everything is gone. The lists are empty on all my devices. The only playlist that is ...

Casual Listener

Plan Premium   Device iPhoneX, Macbook pro Operating System iOs, MacOs   My Question or Issue Since a few months my playlists are empty. Hence, the lists are still there but everyt...

Ver

Spotify Legend

699 Views

1 replies

0 likes

playlists empty
  • 699 Views
  • 1 replies
  • 0 likes