Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
Following on from these threads, that have been unceremoniously locked without comment from the mods. https://community.spotify.com/t5/Your-Library/Release-Radar-includes-wrong-artist-with-same-name-as-desired/m-p/4883304https://community.spotify.com...
Where did the local files option go? I cant upload local files to my spotify playlists anymore.
PlanPremiumCountryUnited StatesDeviceDesktop (Spotify version 1.1.58.820.g2ae50076-a)Operating SystemWindows 10 My Question or IssueI just re-installed Windows 10 on my computer and copied all my music files I had on my previous install back onto my ...
Enjoying the interface upgrades in the desktop app, however it seems like a number of keyboard shortcuts are no longer working for me. According to [https://support.spotify.com/uk/article/keyboard-shortcuts] they should still be mapped to their origi...
This has only occurred with the recent Spotify update that overhauled the UI. Previously, I had around 20gb of local files that I could play without issue. After the most recent update, there's a weird UI glitch on the settings page, and I also can't...
PlanPremiumCountrySpainDeviceSpotify.exe 1.1.59.712Operating SystemWindows 10 20H2 Build 19042.985 My Question or IssueHi, When sharing a list, I have noticed that the default order is "custom". However, I would rather share my lists with "date added...
For the last 5+ years, I have kept playlists full of albums, and they would behave very logically. When I clicked "date added" to sort by date and put my newest discoveries at the top, and started playing the songs in the order displayed, it worked w...
The new update now defaults the liked playlist to shuffle. Even with it turned off, the “liked” playlist does not play from most recent to oldest, instead it still skips over songs and is shuffled. NOT SURE WHY this is happening, but this is definite...
Trying to sort my playlists, so I try to drag up a playlist hundreds of spaces but the playlist view doesn't automatically scroll up, so I have to tediously drag and release and manually scroll and drag again on repeat. The auto scrolling down when d...
Plan PremiumCountry USA Device - MacBook Pro & iPhone 11 Operating SystemiOS 10 My Question or IssueI was hoping to add local files to Spotify, and hadn't done it before. I had looked up how to do it a few months ago, and the location of it seems to ...
PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI just realized today that I am missing artists that I follow from my Artist list. When I search for their name it says I am following them, but when I go to my list the...
Plan PremiumCountry UKDevice Huawei mate 20proOperating System Android 10My Question or IssueI saved an album on release day but later that day when trying to play I got this message. However now it's stuck in my library, I can't delete it because I ...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueBefore the update, I could go to library, then to artists and under each name it would give me rhw amount of hearted songs. Now I can only get that informati...
PlanPremium (family plan)CountryUSADeviceiPad (7th generation), Macbook Air (early 2015), Fire HD 8 (6th generation)Operating SystemIOS 13.7, macOS Mojave Hey there!Since the new update, I've been having a lot of problems with playlist creation. Some...
I deleted one of the playlists. Then I saw my friend playing my playlist at the friends activity. Then I reached the playlist I deleted through my friend's activity and I was able to add new music to it! Now as if it has never been deleted! But how? ...
PlanPremiumCountryAustraliaDeviceHP LaptopOperating SystemWindows 10 My Question or Issue Shuffle no longer works since the latest update to 1.1.58.820.g2ae50076-a. I have tried:logging out and back inuninstalling & reinstallingrestartedchecked @Spot...
Since this awful UI update was implemented, I have lost the ability to sort my playlist songs by most recently added on the PC version. Sorting by "date added" only goes earliest to latest with no option to do the reverse.I almost exclusively listen ...
PlanPremiumOperating SystemWindows 10, Manjaro Linux My playlists are organized in a tree of folders, usually they're just albums saved for later, a lot of them is no longer displayed in search results. It may be somehow related to the time of creati...
Plan:PremiumCountry: Sweden Device: iPhoe8Operating System: iOS14.5.1 My Question or Issue:HejVarför har ni tagit bort möjligheten att lägga spellistor på telefonen i den ordning som man själv väljer (Anpassad ordning) som på datorn? Jag tror att det...
PlanPremiumCountryUnited KingdomDevicePC, Mobile (Pixel), Laptop, Web PlayerOperating SystemAndroid, Windows, Linux My Question or IssueSo I usually don't mind being suggested tracks once a playlist finishes, beyond Spotify's usual tendency to sugges...