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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299616 Views

96 replies

90 likes

  • 299616 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163549 Views

235 replies

44 likes

  • 163549 Views
  • 235 replies
  • 44 likes

Superuser Contribution Songs disappear from playlist

I'm on premium in the UK and this happens across all devices. I find that songs can disappear from the playlists I create. It's happened quite a few times recently and I don't know why.Help please!

Casual Listener

I'm on premium in the UK and this happens across all devices.   I find that songs can disappear from the playlists I create. It's happened quite a few times recently and I don't know why. Hel...

Eni

Moderator

901 Views

5 replies

0 likes

  • 901 Views
  • 5 replies
  • 0 likes

Superuser Contribution Liked songs recovery

My entire ‘Like Songs’ playlist is gone after deleting and reinstalling the app for troubleshooting purposes. I would like to know if it’s possible to recover them. I had over 400 songs saved

Newbie

My entire ‘Like Songs’ playlist is gone after deleting and reinstalling the app for troubleshooting purposes. I would like to know if it’s possible to recover them. I had over 400 songs saved

Alex

Spotify Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blend Beta Invitation Link

I have already paired with 6 people without any problem but when I tried to pair with a 7th person (me opening their link or they opening my link), it does not direct to the "join the pair" page but the "send invitation" page instead. Is there a limi...

Newbie

I have already paired with 6 people without any problem but when I tried to pair with a 7th person (me opening their link or they opening my link), it does not direct to the "join the pair" page but ...

Alex

Spotify Legend

2536 Views

1 replies

0 likes

  • 2536 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Impossible to sort some pre-made playlists

PlanPremiumCountryFranceDeviceOneplus 6Operating SystemAndroid 10 My Question or IssueHello! I can't sort the New Music Friday playlist any other way than how it's presented to me on android. I can change the sorting of some other pre-made spotify pl...

Casual Listener

Plan Premium Country France Device Oneplus 6 Operating System Android 10   My Question or Issue Hello!   I can't sort the New Music Friday playlist any other way than how it's p...

Novy

Moderator

773 Views

7 replies

0 likes

  • 773 Views
  • 7 replies
  • 0 likes

Superuser Contribution Copy/Pasting Multiple Songs into Playlist

Using Premium (USA) on a Mac desktop in 10.11.6.I've suddenly found that I can no longer copy/pastemultiple songs into a new playlist. I keep various songsin an .odt file that will show like this: https://open.spotify.com/track/65WzEKiC6CPdpEaPmJGgqC...

Gig Goer

Using Premium (USA) on a Mac desktop in 10.11.6. I've suddenly found that I can no longer copy/paste multiple songs into a new playlist. I keep various songs in an .odt file that will show like th...

rostasi

Gig Goer

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Superuser Contribution Musics jumping

PlanPremiumCountryPortugalDeviceHuawei PSmartOperating SystemAndroid OreoMy Question or IssueI have a playlist with 18 musics and it start very well but during the play jumps to another music. For example I star the music nr 1 and when that music fin...

Regular

Plan Premium Country Portugal Device Huawei PSmart Operating System Android Oreo My Question or Issue I have a playlist with 18 musics and it start very well but during the play jumps t...

CarlosE

Spotify Legend

608 Views

5 replies

0 likes

  • 608 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Web Player] Discography dropdown selection is set to Albums automatically when going back

In the new Discography section Albums and Singles are separated by a dropdown selection list. When I go to Discography Albums page is loaded first, so I need to select Singles from the dropdown menu in order to browse them, which is more unnecessary ...

Newbie

In the new Discography section Albums and Singles are separated by a dropdown selection list. When I go to Discography Albums page is loaded first, so I need to select Singles from the dropdown menu ...

Mihail

Spotify Legend

307 Views

1 replies

0 likes

Web Player
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution It is ridiculous that I cannot delete my recently played history

I pay you every month for a service that is supposed to be tailored to what I like, instead it is tailored to what i happen to click on or what gets played, regardless if I played it intentionally, or even at all. I know others have posted this same ...

Visitor

I pay you every month for a service that is supposed to be tailored to what I like, instead it is tailored to what i happen to click on or what gets played, regardless if I played it intentionally, o...

user-removed

Not applicable

993 Views

3 replies

4 likes

  • 993 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Blend/Taste Match pop-up percentage compatibility

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI love the new Blend feature, but have found the Taste Match Percentage portion spotty. I have s...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I love the new ...

Mihail

Spotify Legend

23997 Views

1 replies

3 likes

  • 23997 Views
  • 1 replies
  • 3 likes

Superuser Contribution Songs from personal library suddenly unavailable

PlanPremiumCountryUSDeviceSamsung Galaxy/PCOperating SystemAndroid/WIndows 10 My Question or IssueHello. A couple years ago I imported some tracks from my personal music library on my PC over to Spotify. Up until now this has been successful, I have ...

Casual Listener

Plan Premium Country US Device Samsung Galaxy/PC Operating System Android/WIndows 10   My Question or Issue Hello. A couple years ago I imported some tracks from my personal music libr...

Mihail

Spotify Legend

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked songs on Artist page includes all songs from liked albums

PlanPremiumCountryDenmarkDeviceiPhones and iPadsOperating SystemiOS 14 My Question or IssueThe result of liking an album seems to change sometimes (due to updates). Currently, when liking an album, all songs on the album are included in the liked son...

Visitor

Plan Premium Country Denmark Device iPhones and iPads Operating System iOS 14   My Question or Issue The result of liking an album seems to change sometimes (due to updates). Currently...

Larasniffle

Newbie

2026 Views

6 replies

7 likes

  • 2026 Views
  • 6 replies
  • 7 likes

Superuser Contribution Discover weekly

Over the two years my music tastes have changed a lot. However my discover weekly is giving me the same genre of music, I've done everything I can to change it but nothing works, even going through and pressing "don't play this" for my entire discove...

Casual Listener

Over the two years my music tastes have changed a lot. However my discover weekly is giving me the same genre of music, I've done everything I can to change it but nothing works, even going through a...

Julian

Moderator

471 Views

3 replies

0 likes

  • 471 Views
  • 3 replies
  • 0 likes

Superuser Contribution Blend Beta Playlist Feedback

PlanPremiumCountryUnited StatesDeviceiPhone 12 Pro MaxOperating SystemiOS 14.5 My Question or Issue:Really excited about the new Blend playlist beta, however I noticed an error with some of the music that it's including in the blend between me and my...

Regular

  Plan Premium Country United States Device iPhone 12 Pro Max Operating System iOS 14.5   My Question or Issue: Really excited about the new Blend playlist beta, however I notice...

Alex

Spotify Legend

5593 Views

11 replies

8 likes

Beta
blend playlist
made for you
  • 5593 Views
  • 11 replies
  • 8 likes

[Your Library] recently listened to not updating

My recently listened to simply doesn't work. Every four weeks or so it updates to include the six albums I randomly listened to on one day and it stays like that for a long time. Please sort this as it's really annoying.

Casual Listener

My recently listened to simply doesn't work. Every four weeks or so it updates to include the six albums I randomly listened to on one day and it stays like that for a long time. Please sort this as ...

253 Views

0 replies

0 likes

Your Library
  • 253 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web player] Liked songs play button throws 403-errors

Plan PremiumCountry Sweden DeviceMacBook Pro (16 tum, 2019)Operating SystemmacOS Big SUr My Question or IssueUsing Microsoft Edge Version 90.0.818.62, I can't start "My liked songs"-playlist.Pressing play-button or on any songs there triggers 403-err...

Casual Listener

Plan Premium Country Sweden   Device MacBook Pro (16 tum, 2019) Operating System macOS Big SUr   My Question or Issue Using Microsoft Edge Version 90.0.818.62, I can...

Mihail

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Allow blocking awful music Spotify insists replaying the same tracks of

I spent ages on the iOS blocking Rick Astley (and other artists that I hate) when I am not working using a feature called 'Do not play (terrible) artist'. The bug is that when I sit down to listen to music on my home system on my Mac Pro - that it co...

Casual Listener

I spent ages on the iOS blocking Rick Astley (and other artists that I hate) when I am not working using a feature called 'Do not play (terrible) artist'.   The bug is that when I sit down to ...

Alex

Spotify Legend

1273 Views

3 replies

3 likes

  • 1273 Views
  • 3 replies
  • 3 likes

Solved!! There is no "Local Files" in "Your Library"

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI enabled Local files in Settings and added folder with legally downloaded mp3 from Bandcamp and there is still nothing in my Library.

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue I enabled Local files in Settings and added folder with legally downloaded mp3 from Bandcamp and there is still ...

barbaduk

Casual Listener

563 Views

2 replies

0 likes

  • 563 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constantly having to restart my phone for Spotify to actually play the song on screen.

My Question or IssueI would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spotify it would still show the last song played but woul...

Casual Listener

My Question or Issue I would have my phone connected through my car, once I have finished the journey I would close the app down through background data and go about my day. When I come back to Spot...

Zahgy

Newbie

5288 Views

17 replies

1 likes

  • 5288 Views
  • 17 replies
  • 1 likes

Superuser Contribution Need help in listening to songs by artist OFFLINE

Good day! So I've been a Spotify Premium subscriber for years now but after deciding to get YT Premium (because I despise ads), I unsubscribed Spotify for a year and a half (2019-2020). Nevertheless, the music streaming app I used sucks in all ways p...

Visitor

Good day! So I've been a Spotify Premium subscriber for years now but after deciding to get YT Premium (because I despise ads), I unsubscribed Spotify for a year and a half (2019-2020). Nevertheless,...

Mihail

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution All of 14,500+ Liked Songs disappeared!

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy Liked Songs has only 39 songs from as long ago as 2 days, when it previously had over 14,500 songs. Where have they gone? This is roughly the same time I performed...

Roadie

Plan Premium Country USA Device Desktop PC Operating System Windows 10   My Question or Issue My Liked Songs has only 39 songs from as long ago as 2 days, when it previously had over 1...

Eni

Moderator

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes