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Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryMexicoDeviceiMacOperating SystemmacOS 10.15.7 My Question or IssueSo this week I started noticing that some of my playlists have wrong thumbnails assigned to them. Usually the album cover art of the first four tracks on a playlist w...
Plan Premium Country Mexico Device iMac Operating System macOS 10.15.7 My Question or Issue So this week I started noticing that some of my playlists have wrong thumbnails assigned t...
Spotify Legend
3329 Views
21 replies
0 likes
PlanPremiumCountryCanadaDeviceS10, PCOperating SystemOneUI, Windows 10 My Question or IssueI have recently started using spotify soundscapes to help sleep, using a single raintrack that I loop all night. Since doing this, my release radar and discove...
Plan Premium Country Canada Device S10, PC Operating System OneUI, Windows 10 My Question or Issue I have recently started using spotify soundscapes to help sleep, using a single rai...
Spotify Legend
535 Views
1 replies
1 likes
PlanFreeCountryUSADeviceDell Latitude Operating SystemWindows 7 My Question or IssueEvery time I try to like a song, I get the "Epic collection, friend" message at the top. From what I understand, this was supposed to happen at 10,000 liked songs bef...
Plan Free Country USA Device Dell Latitude Operating System Windows 7 My Question or Issue Every time I try to like a song, I get the "Epic collection, friend" message at the t...
Spotify Legend
651 Views
5 replies
0 likes
Premium PlanUSA DeviceMacbook, iOS My Question or IssueThe unavailable songs are no longer grey'd out. They've become blacked out. I can no longer identify which songs have been made unavailable. Seems to be a problem with the "Show Unavailable Songs...
Premium Plan USA Device Macbook, iOS My Question or Issue The unavailable songs are no longer grey'd out. They've become blacked out. I can no longer identify which songs have be...
Composer
1072 Views
3 replies
1 likes
PlanPremiumCountry USA Device(iPhone 8, Macbook Pro late 2016)Operating System(iOS 10, c.) My Question or Issue Hello My liked songs are not syncing/missing. I have uninstalled the app on my Mac book pro and iphone. I have tried going offline on both...
Plan Premium Country USA Device (iPhone 8, Macbook Pro late 2016) Operating System (iOS 10, c.) My Question or Issue Hello My liked songs are not syncing/missing...
Spotify Legend
1228 Views
3 replies
0 likes
PlanPremiumCountryNorwayDevice(iPhone 11)Operating System(iOS 14.2) My Question or IssueSome days ago a new update of spotify came out and it is really messy. I’ve used some time to organize songs in different playlists were they fit best, and put th...
Plan Premium Country Norway Device (iPhone 11) Operating System (iOS 14.2) My Question or Issue Some days ago a new update of spotify came out and it is really messy. I’ve used some ...
Spotify Legend
884 Views
3 replies
1 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid My Question or Issue Some songs that i listen to a lot are no longer playable for some reason? they turned grey at first, so i logged out and re-installed the app but now they're...
Plan Premium Country France Device Samsung Galaxy S20 Operating System Android My Question or Issue Some songs that i listen to a lot are no longer playable for some reason? ...
Community Legend
473 Views
2 replies
1 likes
PlanPremium FamilyCountryUSA DeviceiPhone 12 Pro, MacBook Pro, Google HomeOperating SystemiOS 14.4, macOS 11.2.2 My Question or IssueIs it possible to maintain separate queues between devices? I have a Premium Family account, which is maintained unde...
Plan Premium Family Country USA Device iPhone 12 Pro, MacBook Pro, Google Home Operating System iOS 14.4, macOS 11.2.2 My Question or Issue Is it possible to maintain separat...
Moderator
610 Views
3 replies
1 likes
Premium, United States, Windows 10 and iOS The subject line pretty much sums it up. I was taking a look through my collection of artists to make a playlist and I noticed almost immediately (like before the A's) that some of the artists that I follow ...
Premium, United States, Windows 10 and iOS The subject line pretty much sums it up. I was taking a look through my collection of artists to make a playlist and I noticed almost immediately (...
Spotify Legend
694 Views
2 replies
0 likes
I follow the JRE podcast and get notifications of new episodes, but almost every time I get a notification, the episode is not there or has been there for days. I got a notification for #1613 with Ari Shaffir about 20 hours ago, yet the episode has N...
I follow the JRE podcast and get notifications of new episodes, but almost every time I get a notification, the episode is not there or has been there for days. I got a notification for #1613 with Ar...
741 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XrOperating SystemiOS 14.4 My Question or Issue With the recent update to "Your Library", the Recently Added filter does not actually sort shows by the date in which were recently added. Furthermore, I can ...
Plan Premium Country United States Device iPhone Xr Operating System iOS 14.4 My Question or Issue With the recent update to "Your Library", the Recently Added filter does not ...
Spotify Legend
860 Views
3 replies
0 likes
I am a free Spotify user and today, music is disappearing from my library. I have a few playlists which I know was 6 hours and something minutes long, but now they shortened to around 5 hours long! Does anyone else have this issue? I then remembered ...
I am a free Spotify user and today, music is disappearing from my library. I have a few playlists which I know was 6 hours and something minutes long, but now they shortened to around 5 hours long! D...
Spotify Legend
367 Views
1 replies
0 likes
PlanPremiumCountryCzechiaDevice(Google Pixel 4)Operating System(Android 11) My Question or IssueHello. I can't see any of my followed podcasts in Podcasts section/tab in "Your Library" I can see my followed podcasts in "Your Library" both on Smart T...
Plan Premium Country Czechia Device (Google Pixel 4) Operating System (Android 11) My Question or Issue Hello. I can't see any of my followed podcasts in Podcasts section/ta...
Spotify Legend
356 Views
1 replies
0 likes
PlanPremiumCountryFrance Device(Amazon Echo Dot 4th Gen, Samsung Soundbar S60T 2020, BMW iDrive 7, Samsung S10, Samsung S9, Macbook Pro late 2014) My Question or Issue Dear Support,I'm having this issue since years now and I could see on the forums t...
Plan Premium Country France Device (Amazon Echo Dot 4th Gen, Samsung Soundbar S60T 2020, BMW iDrive 7, Samsung S10, Samsung S9, Macbook Pro late 2014) My Question or Issue &nbs...
Spotify Legend
1000 Views
1 replies
0 likes
I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?
I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?
406 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop, PhoneOperating SystemiOS, Windows My Question or IssueShuffle does not randomize tracks. Instead, it has a top 10-15 of tracks that get played in random order, but always the same 10-15 tracks before it mov...
Plan Premium Country Netherlands Device Desktop, Phone Operating System iOS, Windows My Question or Issue Shuffle does not randomize tracks. Instead, it has a top 10-15 of tracks tha...
Spotify Legend
589 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceAndroid, ChromebookOperating SystemAndroid 7.1.1, Toshiba Chromebook 2 My Question or IssueI was scrolling through my liked songs on the mobile app and I noticed that one of my songs was missing from my Liked Songs. ...
Plan Free Country United States Device Android, Chromebook Operating System Android 7.1.1, Toshiba Chromebook 2 My Question or Issue I was scrolling through my liked songs on the mob...
Composer
367 Views
1 replies
1 likes
Ok I have looked through a dozen of 'solutions' but not actually found anything that helps at all. I have premium, I listen on my andriod and computer and even when I go through my liked songs or playlists and tap a song I want to play and go from th...
Ok I have looked through a dozen of 'solutions' but not actually found anything that helps at all. I have premium, I listen on my andriod and computer and even when I go through my liked songs or pla...
Newbie
6730 Views
30 replies
4 likes
I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much? Everyone else in the family can play it but it no longer works for me. PlanPremium ...
I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much? Everyone else in the famil...
Spotify Legend
404 Views
1 replies
0 likes
PlanPremiumCountryUSAIPhone XR Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe JRE episode 103 with Max is only showing as a minute long, plays through the ads, introduces Max and then shuts down.
Plan Premium Country USA IPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The JRE episode 103 with Max is only showing as a m...
Moderator
484 Views
2 replies
2 likes
