Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Mia_Romeave
  • Casual Listener
  • 116307 Views
  • 1417 replies
  • 21 likes
  • 116307 Views
  • 1417 replies
  • 21 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • nxsaees
  • Visitor
  • 225919 Views
  • 72 replies
  • 79 likes
  • 225919 Views
  • 72 replies
  • 79 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Alawldn
  • Newbie
  • 76478 Views
  • 138 replies
  • 41 likes
  • 76478 Views
  • 138 replies
  • 41 likes

Superuser Contribution Can't remove a song from queue, grayed out

PlanPremiumCountryU.S.DeviceGalaxy A10, Windows 10 ComputerOperating SystemAndroid, Windows 10 My Question or IssueHi there, i have a song on my playlist, it's from Bill wurtz called La de Da... so on. Basically, whenever i have this song in my queue...

  • Casual Listener
  • Plan Premium Country U.S. Device Galaxy A10, Windows 10 Computer Operating System Android, Windows 10   My Question or Issue Hi there, i have a song on my playlist, it's from Bill wurt...
  • Jeremy
  • Spotify Legend
  • 674 Views
  • 1 replies
  • 0 likes
  • 674 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "My Music" Backup

Is there an easy way to backup "My Music" to a file (i.e. excel)

  • Casual Listener
  • Is there an easy way to backup "My Music" to a file (i.e. excel)
  • Ivan
  • Spotify Legend
  • 1058 Views
  • 3 replies
  • 0 likes
  • 1058 Views
  • 3 replies
  • 0 likes

Superuser Contribution BUG: add/move playlists does not work

Premium (U.S.)Galaxy S9 (Android); Ubuntu 18.04 desktop===Recreate:Add playlist (i.e. public playlist) to a playlist folderAttempt to add same playlist to a different playlist folderExpected behaviorPlaylist should add to second folder(Should support...

  • Regular
  • Premium (U.S.) Galaxy S9 (Android); Ubuntu 18.04 desktop === Recreate: Add playlist (i.e. public playlist) to a playlist folder Attempt to add same playlist to a different playlist folder E...
  • Ivan
  • Spotify Legend
  • 445 Views
  • 1 replies
  • 0 likes
  • folders
    Playlists
  • 445 Views
  • 1 replies
  • 0 likes

Mobile Lyrics (iOS+Android)

Spotify, please please please please PLEASE add a lyrics feature to the mobile app, Apple Music has it implemented perfectly, and for a music streaming service, it just makes so much sense! Not having these newer features that Apple Music has, makes ...

  • Regular
  • Spotify, please please please please PLEASE add a lyrics feature to the mobile app, Apple Music has it implemented perfectly, and for a music streaming service, it just makes so much sense! Not havin...
  • 655 Views
  • 0 replies
  • 1 likes
  • Android
    iOS
    Mobile
  • 655 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify plays music at random 1-5 minute intervals from playlists I've never heard of

PlanPremiumCountryNorwayDeviceMany laptops and phoneOperating SystemWindows and AndroidMy Question or Issue It is impossible to play music on spotify because after a minute or so of playing my music it randomly skips to the playlist some random perso...

  • Newbie
  • Plan Premium Country Norway Device Many laptops and phone Operating System Windows and Android My Question or Issue   It is impossible to play music on spotify because after a minute o...
  • Eni
  • Moderator
  • 1096 Views
  • 1 replies
  • 1 likes
  • 1096 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily Mix became Artist Mix on "Your Daily Mixes"

Hi guys,Suddenly my Spotify stopped showing my usual daily mixes and now is showing me only artist mixes. This might not seem so bad but the worst is that the mixes make no sense a perfect exemple is on the "Oasis Mix" there is Madonna's songs, all t...

WhatsApp Image 2020-12-17 at 10.49.58.jpeg WhatsApp Image 2020-12-17 at 10.48.40.jpeg
  • Roadie
  • Hi guys, Suddenly my Spotify stopped showing my usual daily mixes and now is showing me only artist mixes. This might not seem so bad but the worst is that the mixes make no sense a perfect exemple ...
  • Alex
  • Spotify Legend
  • 1363 Views
  • 4 replies
  • 2 likes
  • algorithm
  • 1363 Views
  • 4 replies
  • 2 likes

Superuser Contribution No daily mixes, only artist mixes and they DO NOT UPDATE

Not only daily mixes are gone and replaced by artist mixes, but also these artist mixes have not been refreshed / update for at least last two weeks. Regular refresh of daily mixes and their existence was the key reason I have switched to Spotify. Wi...

  • Casual Listener
  • Not only daily mixes are gone and replaced by artist mixes, but also these artist mixes have not been refreshed / update for at least last two weeks.   Regular refresh of daily mixes and their...
  • Alex
  • Spotify Legend
  • 869 Views
  • 6 replies
  • 0 likes
  • 869 Views
  • 6 replies
  • 0 likes

Superuser Contribution ¿Qué pasó con Miguel y Miguel?

PlanPremiumCountryMéxicoDeviceBlu V9Operating SystemAndroid 9 My Question or Issue¿Por qué quitaron a Miguel y Miguel? Quería escuchar Una página más, y me encuentro con que ya no está disponible. Aparece sombreada en mi playlist Chínipas y es de las...

  • Visitor
  • Plan Premium Country México Device Blu V9 Operating System Android 9   My Question or Issue ¿Por qué quitaron a Miguel y Miguel? Quería escuchar Una página más, y me encuentro con que ...
  • Alex
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pictures Aren't Loading

images arent loading in the boxes, just the music note. Sometimes if I shut down my chromebook and then open (and play) Spotify a couple of times, then it shows the pictures. When i finish I shut spotify and the next time I open it (sometimes right a...

  • Visitor
  • images arent loading in the boxes, just the music note. Sometimes if I shut down my chromebook and then open (and play) Spotify a couple of times, then it shows the pictures. When i finish I shu...
  • Ivan
  • Spotify Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now. If you have the file on your computer you can import it.

I have a Mac Book Pro with a Spotify Premium Account. I'm trying to play the song "Shotgun Willy x Yung Craka - Oreo," but it looks like this (Picture Shown), and then when I go to play it, "Spotify can't play this right now. If you have the file on ...

Screen Shot 2020-12-21 at 10.39.18 PM.png
  • Newbie
  • I have a Mac Book Pro with a Spotify Premium Account. I'm trying to play the song "Shotgun Willy x Yung Craka - Oreo," but it looks like this (Picture Shown), and then when I go to play it, "Spotify ...
  • Ivan
  • Spotify Legend
  • 787 Views
  • 1 replies
  • 0 likes
  • 787 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files not syncing to my phone

PlanPremiumCountryUSADevicecomputer: microsoft surface pro 6Phone: iPhone 12 proOperating SystemIOS 14 and Windows 10 My Question or IssueI downloaded local files onto my computer, put them all into a playlist and downloaded the playlist. When I went...

  • Regular
  • Plan Premium Country USA Device computer: microsoft surface pro 6 Phone: iPhone 12 pro Operating System IOS 14 and Windows 10   My Question or Issue I downloaded local files onto my c...
  • Jeremy
  • Spotify Legend
  • 19292 Views
  • 1 replies
  • 0 likes
  • local files
  • 19292 Views
  • 1 replies
  • 0 likes

Superuser Contribution The music is turning off by itself

PlanPremiumCountry : France DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueHi,For a few days now, my spotify account isn't really working. Whenever I try to listen to a song, it stops after a few seconds (so for a song I have...

  • Casual Listener
  • Plan Premium Country : France   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Hi, For a few days now, my spotify account isn't really working...
  • Novy
  • Moderator
  • 1178 Views
  • 3 replies
  • 1 likes
  • 1178 Views
  • 3 replies
  • 1 likes

Superuser Contribution cannot listen to local file songs in Spotify app

PlanPremiumCountryThailandDevicePhone SE 2020Operating SystemIOS 14.3 My Question or IssueRecently, I have a problem with all of my local-file songs in my Spotify app, I cannot listen to them even I already download them. I linked the songs like I no...

  • Newbie
  •   Plan Premium Country Thailand Device Phone SE 2020 Operating System IOS 14.3   My Question or Issue Recently, I have a problem with all of my local-file songs in my Spotify app...
  • Mihail
  • Spotify Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • local files
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs keeps playing after playlist (Spotify Connect issue?)

Hi again.I have a raspberry pi with hifiberryOS and Spotify Connect.When my playlist is finished it start playing random songs. I have tried everything I can find, turning of "Autoplay" on all my devices. I have only noticed this when playing using S...

  • Casual Listener
  • Hi again. I have a raspberry pi with hifiberryOS and Spotify Connect. When my playlist is finished it start playing random songs. I have tried everything I can find, turning of "Autoplay" on all my...
  • Mihail
  • Spotify Legend
  • 1325 Views
  • 3 replies
  • 0 likes
  • 1325 Views
  • 3 replies
  • 0 likes

adding songs FOR me when I don't want them

you guys got an explanation of this nonsense? obviously I'm posting this because I will not let you invade my thinking with your settings, automatically or not. You can't possibly know what I'm thinking anyway, so don't even try. If you keep doing it...

  • Gig Goer
  • you guys got an explanation of this nonsense? obviously I'm posting this because I will not let you invade my thinking with your settings, automatically or not. You can't possibly know what I'm think...
  • ajetrumpet
  • Gig Goer
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution Library gone

PlanFree/PremiumCountryCanadaDeviceiPhone 7Operating SystemiOS 14 My Question or IssueI was recently added to my sister’s family plan. I signed in through desktop and noticed my library had no songs in it. Didn’t think think anything of it at the tim...

  • Visitor
  • Plan Free/Premium Country Canada Device iPhone 7 Operating System iOS 14   My Question or Issue I was recently added to my sister’s family plan. I signed in through desktop and noticed...
  • Mihail
  • Spotify Legend
  • 970 Views
  • 1 replies
  • 0 likes
  • 970 Views
  • 1 replies
  • 0 likes

Spotify deletes followers from my playlists

About 6 months ago I created 2 different accounts on Spotify and several playlists on each of them on behalf of two music labels Ate that Records and Indieshake. In order to make everything right, I kept every playlist updated weekly and started seve...

  • Visitor
  • About 6 months ago I created 2 different accounts on Spotify and several playlists on each of them on behalf of two music labels Ate that Records and Indieshake. In order to make everything right, I ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Superuser Contribution 'Loved' songs that I KNOW I've 'hearted' are now not marked?

Plan: PremiumCountry : USADevices: iPhone 12, MacBook Pro, all latest OS updates So yeah, I've been noticing this more and more in recent months, but last night I realized just how bad it has gotten. I went to play The XX and then some Ratatat, two o...

  • Gig Goer
  • Plan: Premium Country : USA Devices: iPhone 12, MacBook Pro, all latest OS updates   So yeah, I've been noticing this more and more in recent months, but last night I realized just...
  • Mihail
  • Spotify Legend
  • 1047 Views
  • 1 replies
  • 0 likes
  • hearted
    saved
    songs
    unmarked
  • 1047 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't remove podcast from playlist

Plan:PremiumCountry:Australia Issue:A friend sent me to a link of a podcast, i clicked on it and in order to save it I added the podcast to my most used music playlist, as the time received was inconvenient. This is a big playlist of around 2000 song...

  • Newbie
  • Plan: Premium Country: Australia   Issue: A friend sent me to a link of a podcast, i clicked on it and in order to save it I added the podcast to my most used music playlist, as the time r...
  • Ivan
  • Spotify Legend
  • 611 Views
  • 1 replies
  • 0 likes
  • 611 Views
  • 1 replies
  • 0 likes

Another streaming platform

PlanPrwmiumCountryEgyprDeviceSamsung Galaxy A71Operating System Android latest My Question or Issuejow do I get my music from a different streaming application that I used to use (Anghami) into Spotify? like my liked songs and playlists.

  • Casual Listener
  • Plan Prwmium Country Egypr Device Samsung Galaxy A71 Operating System  Android latest   My Question or Issue jow do I get my music from a different streaming application that I us...
  • Hazem1
  • Casual Listener
  • 372 Views
  • 2 replies
  • 0 likes
  • 372 Views
  • 2 replies
  • 0 likes