Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
120185 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
569440 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Regular
305462 Views
140 replies
68 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
221189 Views
95 replies
9 likes
Possibility to remove your history list would be nice. None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2...
Possibility to remove your history list would be nice. None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/...
Spotify Legend
3629 Views
1 replies
1 likes
PlanPremiumOperating SystemAndroidMy Question or IssueIn my home screen there is a "good evening" tab that has your most played albums/playlists. But in that same tab there are some albums that listened to for 5 minutes and there are several others t...
Plan Premium Operating System Android My Question or Issue In my home screen there is a "good evening" tab that has your most played albums/playlists. But in that same tab there are som...
Spotify Legend
72160 Views
17 replies
82 likes
PlanPremiumCountryCanadaDeviceiPhone - iOS 14.6 My Question or IssueI went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clicked it on three playlists for some reason and now I can’t relink or duplicate th...
Plan Premium Country Canada Device iPhone - iOS 14.6 My Question or Issue I went on my old iPad and when I clicked to my playlists there was a button named “Unlink”, and I clic...
Moderator
772 Views
3 replies
0 likes
So, more than Playlist, I like to have everything under liked songs (as it was very long time ago). However, I would like to suggest an option to ad all songs from an album to liked songs in one touch. Currently you can like the album, but that does ...
So, more than Playlist, I like to have everything under liked songs (as it was very long time ago). However, I would like to suggest an option to ad all songs from an album to liked songs in one touc...
Spotify Legend
6077 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 8Operating SystemiOS 14.7.1 My Question or IssueYesterday, I created a new playlist. I attempted to make it private, but because I wasn't connected to wifi/data, I got an error message saying that this wasn't poss...
Plan Premium Country Canada Device iPhone 8 Operating System iOS 14.7.1 My Question or Issue Yesterday, I created a new playlist. I attempted to make it private, but because I wasn't...
Moderator
1072 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverything else works just fine, even the older local files that I've downloaded like a year ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Everyth...
Spotify Legend
2693 Views
6 replies
0 likes
PlanPremiumCountry Brasil DeviceNotebook ASUSOperating SystemWin 8.1 My Question or Issue
Plan Premium Country Brasil Device Notebook ASUS Operating System Win 8.1 My Question or Issue
Spotify Legend
1040 Views
1 replies
0 likes
I make so many playlists, but it's gotten to the point where I have a ton in my library and it's hard to find the one I'm looking for. I think it's be awesome to have a feature to sort playlists into folders. Users could "create a folder" and add pla...
I make so many playlists, but it's gotten to the point where I have a ton in my library and it's hard to find the one I'm looking for. I think it's be awesome to have a feature to sort playlists into...
Spotify Legend
728 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone XWindows PCOperating SystemiOS 15.0Windows 10My Question or IssueLocal files work fine on my PC, but I am unable to sync my local files with my iPhone. I've gone through all of the steps on all of the troubleshooting...
Plan Premium Country USA Device iPhone X Windows PC Operating System iOS 15.0 Windows 10 My Question or Issue Local files work fine on my PC, but I am unable to sync my local files with my...
Spotify Legend
1251 Views
3 replies
0 likes
I've deleted "local-files.bnk" as per multiple suggestions, restarted Spotify, restarted my computer, and the song, it's one song, that I'm trying to delete keeps popping up. It won't go away. Very annoying, is there any solution to this?
I've deleted "local-files.bnk" as per multiple suggestions, restarted Spotify, restarted my computer, and the song, it's one song, that I'm trying to delete keeps popping up. It won't go away. Very a...
Spotify Legend
1564 Views
7 replies
0 likes
PlanPremiumCountryPT Device( ZTE blade a6 )Operating System( Android 7.1.1 ) My Question or IssueI like here complete works like Pink Floyd the wall , classic music and Shuffle is very annoy for me , how I case disable shuffle at all ? , How I start ...
Plan Premium Country PT Device ( ZTE blade a6 ) Operating System ( Android 7.1.1 ) My Question or Issue I like here complete works like Pink Floyd the wall , cl...
Composer
1609 Views
3 replies
0 likes
PlanPremiumCountry DeviceOnePlus 5TOperating SystemAndroid 10 My Question or IssueMissing my Top Songs 2020 playlistIt's not available when I search to recover deleted playlists either. Is there anyway to make it appear again?
Plan Premium Country Device OnePlus 5T Operating System Android 10 My Question or Issue Missing my Top Songs 2020 playlist It's not available when I search to recover deleted...
Community Legend
1287 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid R (11) My Question or IssueEvery time I go to play a song from a playlist in a subfolder, Spotify immediately puts that subfolder on the top of the others within the same ...
Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android R (11) My Question or Issue Every time I go to play a song from a playlist in a subfolder, Spoti...
Spotify Star
677 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 6s PlusOperating SystemiOS 15 I’ve always been able to use local files on Spotify perfectly fine in the past with no issue and everything would sync immediately but recently it’s been acting up a lot. I’ve ...
Plan Premium Country United States Device iPhone 6s Plus Operating System iOS 15 I’ve always been able to use local files on Spotify perfectly fine in the past with no issue a...
Spotify Star
3307 Views
1 replies
0 likes
PlanPremiumCountryBangladeshDevice(OnePlus 6, PC)Operating System(Android, Windows) My Question or IssueWhy are songs getting removed from verified artists?
Plan Premium Country Bangladesh Device (OnePlus 6, PC) Operating System (Android, Windows) My Question or Issue Why are songs getting removed from verified artists?
Spotify Star
838 Views
1 replies
0 likes
Plan : PremiumCountry : USDevice : Samsung Galaxy S8Operating System : Android My Question or IssueHello, For the past several months I've been facing numerous issues with the Spotify App on my phone (I note that the desktop app is not impacted at al...
Plan : Premium Country : US Device : Samsung Galaxy S8 Operating System : Android My Question or Issue Hello, For the past several months I've been facing num...
Spotify Legend
686 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently accidentally deleted my Spotify app on my Galaxy 8. I have reinstalled the app but...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
Spotify Legend
623 Views
1 replies
0 likes
PlanFreeCountryUSAMy Question or IssueSuggested songs wont appear anymore, before i could just go to my playlist and go to add songs and there would be a massive list of suggested songs that would change every so often so i would always be able to ex...
Plan Free Country USA My Question or Issue Suggested songs wont appear anymore, before i could just go to my playlist and go to add songs and there would be a massive list of suggested songs tha...
Moderator
4770 Views
8 replies
0 likes
Plan - PremiumCountry - USDevice - Pixel 5aOperating System - Android 11 If I want to play a playlist without Shuffle I have to start the first song and hope that Shuffle is not 'On' or start the first song, then click on the song and check to see if...
Plan - Premium Country - US Device - Pixel 5a Operating System - Android 11 If I want to play a playlist without Shuffle I have to start the first song and hope that Shuffle is not '...
Spotify Star
1205 Views
1 replies
0 likes
