Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Premium, United States, Windows 10 and iOS The subject line pretty much sums it up. I was taking a look through my collection of artists to make a playlist and I noticed almost immediately (like before the A's) that some of the artists that I follow ...
Premium, United States, Windows 10 and iOS The subject line pretty much sums it up. I was taking a look through my collection of artists to make a playlist and I noticed almost immediately (...
Spotify Legend
709 Views
2 replies
0 likes
I follow the JRE podcast and get notifications of new episodes, but almost every time I get a notification, the episode is not there or has been there for days. I got a notification for #1613 with Ari Shaffir about 20 hours ago, yet the episode has N...
I follow the JRE podcast and get notifications of new episodes, but almost every time I get a notification, the episode is not there or has been there for days. I got a notification for #1613 with Ar...
746 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone XrOperating SystemiOS 14.4 My Question or Issue With the recent update to "Your Library", the Recently Added filter does not actually sort shows by the date in which were recently added. Furthermore, I can ...
Plan Premium Country United States Device iPhone Xr Operating System iOS 14.4 My Question or Issue With the recent update to "Your Library", the Recently Added filter does not ...
Spotify Legend
872 Views
3 replies
0 likes
I am a free Spotify user and today, music is disappearing from my library. I have a few playlists which I know was 6 hours and something minutes long, but now they shortened to around 5 hours long! Does anyone else have this issue? I then remembered ...
I am a free Spotify user and today, music is disappearing from my library. I have a few playlists which I know was 6 hours and something minutes long, but now they shortened to around 5 hours long! D...
Spotify Legend
373 Views
1 replies
0 likes
PlanPremiumCountryCzechiaDevice(Google Pixel 4)Operating System(Android 11) My Question or IssueHello. I can't see any of my followed podcasts in Podcasts section/tab in "Your Library" I can see my followed podcasts in "Your Library" both on Smart T...
Plan Premium Country Czechia Device (Google Pixel 4) Operating System (Android 11) My Question or Issue Hello. I can't see any of my followed podcasts in Podcasts section/ta...
Spotify Legend
364 Views
1 replies
0 likes
PlanPremiumCountryFrance Device(Amazon Echo Dot 4th Gen, Samsung Soundbar S60T 2020, BMW iDrive 7, Samsung S10, Samsung S9, Macbook Pro late 2014) My Question or Issue Dear Support,I'm having this issue since years now and I could see on the forums t...
Plan Premium Country France Device (Amazon Echo Dot 4th Gen, Samsung Soundbar S60T 2020, BMW iDrive 7, Samsung S10, Samsung S9, Macbook Pro late 2014) My Question or Issue &nbs...
Spotify Legend
1009 Views
1 replies
0 likes
I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?
I downloaded songs of discover weekly but never liked them before the playlist was changed. Is there a way to find these songs?
411 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceDesktop, PhoneOperating SystemiOS, Windows My Question or IssueShuffle does not randomize tracks. Instead, it has a top 10-15 of tracks that get played in random order, but always the same 10-15 tracks before it mov...
Plan Premium Country Netherlands Device Desktop, Phone Operating System iOS, Windows My Question or Issue Shuffle does not randomize tracks. Instead, it has a top 10-15 of tracks tha...
Spotify Legend
600 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceAndroid, ChromebookOperating SystemAndroid 7.1.1, Toshiba Chromebook 2 My Question or IssueI was scrolling through my liked songs on the mobile app and I noticed that one of my songs was missing from my Liked Songs. ...
Plan Free Country United States Device Android, Chromebook Operating System Android 7.1.1, Toshiba Chromebook 2 My Question or Issue I was scrolling through my liked songs on the mob...
Composer
375 Views
1 replies
1 likes
Ok I have looked through a dozen of 'solutions' but not actually found anything that helps at all. I have premium, I listen on my andriod and computer and even when I go through my liked songs or playlists and tap a song I want to play and go from th...
Ok I have looked through a dozen of 'solutions' but not actually found anything that helps at all. I have premium, I listen on my andriod and computer and even when I go through my liked songs or pla...
Newbie
6796 Views
30 replies
4 likes
I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much? Everyone else in the family can play it but it no longer works for me. PlanPremium ...
I cannot play a specific playlist anymore. It is my granddaughter's favorite so I play it over and over for her. Does it max out if you play a specific list too much? Everyone else in the famil...
Spotify Legend
412 Views
1 replies
0 likes
PlanPremiumCountryUSAIPhone XR Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe JRE episode 103 with Max is only showing as a minute long, plays through the ads, introduces Max and then shuts down.
Plan Premium Country USA IPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The JRE episode 103 with Max is only showing as a m...
Moderator
499 Views
2 replies
2 likes
I am can not open videos for podcasts it is only audio option I have tried to reinstall app but it didn’t help. Also the last episode of Joe Rogan Experience with Max Holloway is only 1 minute for me so I can not watch the last episode!!!!!!!!PlanFre...
I am can not open videos for podcasts it is only audio option I have tried to reinstall app but it didn’t help. Also the last episode of Joe Rogan Experience with Max Holloway is only 1 minute for me...
Moderator
2561 Views
7 replies
3 likes
I have always loved playlist radio, where on a playlist you click options and spotify would play songs based on what was in the playlist and great for listening to similar songs, similar to discover weekly but a lot more specific. PlanPremiumCountryD...
I have always loved playlist radio, where on a playlist you click options and spotify would play songs based on what was in the playlist and great for listening to similar songs, similar to discover ...
Casual Listener
712 Views
3 replies
1 likes
PlanPremiumCountryMéxicoDevice(iPhone XS, M1 MacBook Pro)Operating System(iOS 14, Mac OS Big Sur) I've had Spotify for over 4 years, in that time I have liked a ton of songs, I know that I have had more than 11k songs in my library, sometimes in my l...
Plan Premium Country México Device (iPhone XS, M1 MacBook Pro) Operating System (iOS 14, Mac OS Big Sur) I've had Spotify for over 4 years, in that time I have liked a ton of songs, I...
Spotify Legend
1096 Views
7 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently decided to try out the free trial of Spotify because I understood that you could p...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recen...
Spotify Legend
2076 Views
3 replies
1 likes
Why not allow premium users access their library? When you add an artist to your "Following" list there is no way to review the list. I have over 200 artists I follow, but I have no quick way to review that list of artist.
Why not allow premium users access their library? When you add an artist to your "Following" list there is no way to review the list. I have over 200 artists I follow, but I have no quick way to revi...
Composer
430 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 11 proOperating SystemiOS 14.4 My Question or Issuewhen im not on WiFi the artists i follow do not show up. I can only listen to music by choosing an album rather then choosing by artists, very annoying!
Plan Premium Country Canada Device iPhone 11 pro Operating System iOS 14.4 My Question or Issue when im not on WiFi the artists i follow do not show up. I can only listen to music by...
Moderator
599 Views
3 replies
0 likes
Plan: PremiumCountry: United States Device: Macbook Pro, iPhone 7Operating System: macOS Catalina, iOS 14.4 This morning I was listening to music as usual and jamming to the new Sabaton song. I went to look through my liked songs for another song but...
Plan: Premium Country: United States Device: Macbook Pro, iPhone 7 Operating System: macOS Catalina, iOS 14.4 This morning I was listening to music as usual and jamming to the new...
Spotify Legend
426 Views
1 replies
0 likes
I'm trying to import my library from Google Music, which is exported as both mp3's (for my purchased music) and also .csv files for each track I haven't purchased but which was in my library. The mp3's I uploaded to Spotify by adding a Local Source m...
I'm trying to import my library from Google Music, which is exported as both mp3's (for my purchased music) and also .csv files for each track I haven't purchased but which was in my library. ...
Spotify Legend
445 Views
1 replies
0 likes
