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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 52781 Views
  • 58 replies
  • 60 likes
  • 52781 Views
  • 58 replies
  • 60 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 22012 Views
  • 44 replies
  • 28 likes
  • 22012 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 117967 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 117967 Views
  • 62 replies
  • 48 likes

Most of my followed artists in library are gone

PlanFreeCountryBelgiumDeviceopen spotify (web player)Operating SystemWindows 10 My Question or Issue A large part of my library is not showing in the web player anymore. However, when I look up an artist that I know I used to follow, it still shows I...

  • Visitor
  • Plan Free Country Belgium Device open spotify (web player) Operating System Windows 10   My Question or Issue   A large part of my library is not showing in the web player anymor...
  • abryyeeevreteyu
  • Visitor
  • 340 Views
  • 2 replies
  • 2 likes
  • 340 Views
  • 2 replies
  • 2 likes

Solved!! Release Radar/ Discover Weekly in India?

PlanPremiumCountryIndia Device(iPhone Xr)Operating System(iOS 14) My Question or Issue Are Release Radar and Discover Weekly available in India?

  • Casual Listener
  • Plan Premium Country India    Device (iPhone Xr) Operating System (iOS 14)   My Question or Issue   Are Release Radar and Discover Weekly available in India?  
  • osornios
  • Spotify Star
  • 907 Views
  • 5 replies
  • 2 likes
  • Discover weekly Release Radar
  • 907 Views
  • 5 replies
  • 2 likes

My Release Radar changed overnight

PlanPremiumCountryRussiaDeviceHonor 10Operating SystemAndroid My Question or IssueHi!Today is Friday, so the new Release Radar was expected. I checked it yesterday at about 0:30 before going to sleep (so it was technically Friday already) - the playl...

  • Newbie
  • Plan Premium Country Russia Device Honor 10 Operating System Android   My Question or Issue Hi! Today is Friday, so the new Release Radar was expected. I checked it yesterday at about...
  • mysteryland2k17
  • Newbie
  • 502 Views
  • 1 replies
  • 3 likes
  • Release Radar
  • 502 Views
  • 1 replies
  • 3 likes

Remove from the list of songs that I liked by mistake

PlanPremiumCountryArgentinaDeviceSamsung Galaxy 9+, PCOperating SystemAndroid, Windows 10 My Question or IssueRemove from the list of songs that I liked by mistake. Is there any way to know what song it was? I don't remember the name or the artist.

  • Visitor
  • Plan Premium Country Argentina Device Samsung Galaxy 9+, PC Operating System Android, Windows 10   My Question or Issue Remove from the list of songs that I liked by mistake. Is there ...
  • AdamDam
  • Spotify Star
  • 780 Views
  • 1 replies
  • 1 likes
  • 780 Views
  • 1 replies
  • 1 likes

Solved!! List of liked songs gone

PlanPremiumCountryThe NetherlandsDeviceiPhone and macbook My Question or IssueI've been using spotify for years, never trouble. This issue has just been here for a day now. I have spotify on both my iphone and my macbook. The lists and songs I like a...

  • Casual Listener
  • Plan Premium Country The Netherlands Device iPhone and macbook   My Question or Issue I've been using spotify for years, never trouble. This issue has just been here for a day now. ...
  • Billy-J
  • Spotify Star
  • 1568 Views
  • 3 replies
  • 0 likes
  • 1568 Views
  • 3 replies
  • 0 likes

Albums are not appearing in album “list” in my Library

PlanPremiumCountryAustralia DeviceiPhone xs Operating SystemiOS 13.6 My Question or Issue Hello everyone. I have searched the net and forums and can’t find the answer, so I’m resorting to posting here and am really really hoping that someone will hav...

  • Visitor
  •   Plan Premium Country Australia  Device iPhone xs  Operating System iOS 13.6   My Question or Issue   Hello everyone.  I have searched the net and forums an...
  • AeroZ
  • Composer
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Keep queue list after force quitting

PlanPremiumCountryJapanDeviceiPhone 11Operating System(iOS 13.7) My Question or IssueRecently moved from GPM to Spotify. Pretty good so far. However, I did love one function from GPM, which is keeping and allowing me to add as many albums/songs to my...

  • Casual Listener
  • Plan Premium Country Japan Device iPhone 11 Operating System (iOS 13.7)   My Question or Issue Recently moved from GPM to Spotify. Pretty good so far. However, I did love one function ...
  • dfyp3852
  • Casual Listener
  • 720 Views
  • 2 replies
  • 1 likes
  • 720 Views
  • 2 replies
  • 1 likes

Is it possible to recover OLD lists from more than 1 year ago?

PlanPremiumCountryCanadaDevice(Desktop, Laptop (Windows 10) and Android Galaxy S8Operating SystemWindows 10/Android My Question or IssueIs it possible to recover lists that were deleted more than a year ago? I've had spotify premium since about 2015,...

  • Casual Listener
  • Plan Premium Country Canada Device (Desktop, Laptop (Windows 10) and Android Galaxy S8 Operating System Windows 10/Android   My Question or Issue Is it possible to recover lists that w...
  • 184 Views
  • 0 replies
  • 1 likes
  • 184 Views
  • 0 replies
  • 1 likes

Superuser Contribution No discover weekly

PlanPremiumCountryIndia DeviceDesktop, android, iOS I am not getting my discover weekly and I dont think I have ever got it while my friends are getting it. Attached is a screen shot of "Made For You". My Question or Issue

  • Visitor
  • Plan Premium Country India   Device Desktop, android, iOS   I am not getting my discover weekly and I dont think I have ever got it while my friends are getting it. Attached is&nbsp...
  • user-removed
  • Not applicable
  • 1050 Views
  • 10 replies
  • 0 likes
  • 1050 Views
  • 10 replies
  • 0 likes

Discover Weekly is unavailable after 2 Months

PlanPremiumCountryIndiaDeviceWeb, IPhoneOperating System(iOS 10, chrome) My Question or IssueDiscover Weekly and Release Radar are unavailable after 2 Months. I've been listening and liking songs actively. I've tried searching for "Discover Weekly" -...

  • Regular
  •   Plan Premium Country India Device Web, IPhone Operating System (iOS 10, chrome)   My Question or Issue Discover Weekly and Release Radar are unavailable after 2 Months.  ...
  • AdamDam
  • Spotify Star
  • 544 Views
  • 4 replies
  • 1 likes
  • 544 Views
  • 4 replies
  • 1 likes

Why do local files songs only play on mobile spotify when desktop app is open?

PlanPremiumCountryUnited States DeviceMacbook Pro 2020, iPhone 11Operating SystemmacOS Catalina, ios 13.7 I have two songs saved in my local files folder. One of the songs can be played on my mobile spotify, but the other can only be played when I ha...

  • Visitor
  • Plan Premium Country United States   Device Macbook Pro 2020, iPhone 11 Operating System macOS Catalina, ios 13.7   I have two songs saved in my local files folder. One of the son...
  • Nico
  • Community Legend
  • 534 Views
  • 1 replies
  • 1 likes
  • Troubleshooting
  • 534 Views
  • 1 replies
  • 1 likes

Preferences in "For you"

// Hi forum, when registering I specified preferences that have now changed, I no longer want to listen to this. Can I change these preferences or do I need to create a new account?Thanks in advance//

  • Visitor
  • // Hi forum, when registering I specified preferences that have now changed, I no longer want to listen to this. Can I change these preferences or do I need to create a new account? Thanks in ad...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Help with shuffling a playlists and my screw up

Hey ya, tried to do a shuffle of a play list, and I followed this guide, https://www.dragonblogger.com/how-to-randomize-your-spotify-playlist-tracks/ Unfortunately it seems a bit outdated and you cant paste the new order. Is there any way for me to d...

  • Casual Listener
  • Hey ya, tried to do a shuffle of a play list, and I followed this guide, https://www.dragonblogger.com/how-to-randomize-your-spotify-playlist-tracks/ Unfortunately it seems a bit outdated a...
  • 233 Views
  • 0 replies
  • 0 likes
  • 233 Views
  • 0 replies
  • 0 likes

Bring back the old Library layout

Yes, I recently upgraded to the Note 20 Ultra. I absolutely HATE the newest versions of spotify. You took away our simple layout for the music making finding my music that I have downloaded impossible to find especially while driving. I'm literally o...

  • Newbie
  • Yes, I recently upgraded to the Note 20 Ultra. I absolutely HATE the newest versions of spotify. You took away our simple layout for the music making finding my music that I have downloaded impossibl...
  • gslayman
  • Gig Goer
  • 3403 Views
  • 4 replies
  • 7 likes
  • downloads
    music
    Playlists
    songs
  • 3403 Views
  • 4 replies
  • 7 likes

Can't change the cover

I'm trying to change the cover of my playlist. I click save but the image doesn't load in my playlist, I'm on android.

  • Casual Listener
  • I'm trying to change the cover of my playlist. I click save but the image doesn't load in my playlist, I'm on android.  
  • Emilia_8
  • Community Legend
  • 685 Views
  • 2 replies
  • 1 likes
  • 685 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Discover weekly has not appeared after 15 july

PlanPremiumCountryRussia Operating SystemWindows 10 My Question or Issue Discover weekly has not appeared after start spotify in Russia.I change country in acc from America on Russia , i seek playlist on phone and web - no happens.Where is my Discove...

  • Newbie
  • Plan Premium Country Russia   Operating System Windows 10   My Question or Issue   Discover weekly has not appeared after start spotify in Russia. I change country in acc fr...
  • Peter
  • Spotify Legend
  • 951 Views
  • 12 replies
  • 0 likes
  • 951 Views
  • 12 replies
  • 0 likes

All the songs, DELETED

PlanFree/PremiumCountryRomaniaDevicePCOperating SystemWindows 10 My IssueAll the songs existing on spotify are gone, i cant see any, and it looks like my liked songs and playlists got deleted. I tryed uninstalling, loging out and in, trying other ver...

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  • Regular
  • Plan Free/Premium Country Romania Device PC Operating System Windows 10   My Issue All the songs existing on spotify are gone, i cant see any, and it looks like my liked songs and play...
  • LucaForever
  • Regular
  • 642 Views
  • 2 replies
  • 0 likes
  • 642 Views
  • 2 replies
  • 0 likes

How does lyrics feature really works?

PlanPremiumCountryRussian FederationDeviceSony Xperia X PerformanceOperating SystemAndroid Oreo 8.0 My Question or IssueHow does the lyrics feature really works? I was reading somewhere that Spotify uses the Genius database. And for some songs it wor...

  • Visitor
  • Plan Premium Country Russian Federation Device Sony Xperia X Performance Operating System Android Oreo 8.0   My Question or Issue How does the lyrics feature really works? I was read...
  • 411 Views
  • 0 replies
  • 0 likes
  • 411 Views
  • 0 replies
  • 0 likes

Liked songs no longer show up or load

PlanPremiumCountryGermanyDeviceSamsung j5Operating SystemAndroid My Question or IssueMy songs that I Liked no longer show up, I can still access the songs if I search for them.

  • Casual Listener
  •   Plan Premium Country Germany Device Samsung j5 Operating System Android   My Question or Issue My songs that I Liked no longer show up, I can still access the songs if I search...
  • Nico
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Playlists I have never made somehow added to my playlists

PlanPremium (Duo)CountryUnited States DeviceLenovo Thinkpad T460sOperating SystemWindows 10 My Question or IssueToday, I opened the Spotify app on my laptop to find that two new playlists had been added to my list of playlists, neither of which I rec...

  • Visitor
  • Plan Premium (Duo) Country United States   Device Lenovo Thinkpad T460s Operating System Windows 10   My Question or Issue Today, I opened the Spotify app on my laptop to find th...
  • AdamDam
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes