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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

300316 Views

96 replies

90 likes

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  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

mgauthey

Newbie

164169 Views

236 replies

44 likes

  • 164169 Views
  • 236 replies
  • 44 likes

Superuser Contribution Sorting songs in playlist by latest added?

I recently updated the Spotify app on my Mac and I saw that there is no longer the option to sort songs by date added in a descending order, it just automatically lists them from first added to last added. Before, I was able to choose which direction...

Newbie

I recently updated the Spotify app on my Mac and I saw that there is no longer the option to sort songs by date added in a descending order, it just automatically lists them from first added to last ...

Eni

Moderator

492 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Why won't my public playlists actually show up as public on my profile?

So I have around 240+ playlists on Spotify. (I know it's a lot, it's a hobby of mine to make playlists lol) Right now my profile says I have 237 public playlists. Except, I have almost twenty playlists that are set as public, not secret, and they're ...

Newbie

So I have around 240+ playlists on Spotify. (I know it's a lot, it's a hobby of mine to make playlists lol) Right now my profile says I have 237 public playlists. Except, I have almost twenty playlis...

Jeremy

Spotify Legend

821 Views

3 replies

0 likes

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Superuser Contribution Can't Save Radio Based on Playlist

The issues seem to be never ending... For some reason I can't save a Radio Station I've created based on a playlist. Issue on both iPhone and Macbook. Has anyone else experienced this? Plan: PremiumCountry: AustraliaDevice: MacBook Air, iPhone 6sOper...

Music Fan

The issues seem to be never ending...   For some reason I can't save a Radio Station I've created based on a playlist. Issue on both iPhone and Macbook. Has anyone else experienced this? &nbs...

Novy

Moderator

1046 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Unliked All Radio Channels Based on a Song

I just realised that Spotify has randomly deleted Radio Playlists that I've created based on a song. They were there at least two days ago, but I just had to recreate them. They were not in my recover list. What the heck?! It's bad enough nothing upd...

Music Fan

I just realised that Spotify has randomly deleted Radio Playlists that I've created based on a song. They were there at least two days ago, but I just had to recreate them. They were not in my recove...

Eni

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

I have a premium account and I just started having this issue...  (I'm using the desktop version of Spotify on my MacBook Air) I make a playlist, add songs and a cover if needed then set it t...

TunesDog

Visitor

110942 Views

69 replies

6 likes

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  • 69 replies
  • 6 likes

Does Spotify create folders for local music?

PlanFree/PremiumCountryUSADevicePCOperating SystemWindows 10My Question or IssueI am using the Local Files option on my PC to allow access to my personal music collection. After installing Spotify and enabling this option, I point to my "Music" folde...

Casual Listener

Plan Free/Premium Country USA Device PC Operating System Windows 10 My Question or Issue I am using the Local Files option on my PC to allow access to my personal music collection.  Aft...

PSUHammer

Casual Listener

649 Views

1 replies

0 likes

folders
local
  • 649 Views
  • 1 replies
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Solved!! Hey, I have a question. I made a public Spotify playlist, but its not showing up when searching!

I made a spotify playlist and no one can search it up. I made sure that it is public. Please help!

Casual Listener

I made a spotify playlist and no one can search it up. I made sure that it is public. Please help!

user-removed

Not applicable

1143 Views

3 replies

0 likes

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  • 3 replies
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Playlist sorting

Hello guys I need a help regarding my public playlist. So I can sort my public playlist artist wise from my phone but when I use Spotify on my desktop,the songs appear to be sorted according to be time it was added. I want people to view my playlist ...

Casual Listener

Hello guys I need a help regarding my public playlist.    So I can sort my public playlist artist wise from my phone but when I use Spotify on my desktop,the songs appear to be sorted acc...

user-removed

Not applicable

416 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Why have all 3,857 of my downloaded songs been deleted from my phone?

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhy would this ever happen? I was listening to a playlist about an hour or 2 ago (one that hadn't been downloaded), and then I grabbed my phone about 5 minutes ago...

Regular

Plan Premium Country US Device Samsung Galaxy S7 Operating System Android   My Question or Issue Why would this ever happen? I was listening to a playlist about an hour or 2 ago (one t...

Lindensis

Visitor

649 Views

2 replies

0 likes

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Superuser Contribution Discover weekly has become garbage; removal of the ‘dislike’ button impedes curation

Over time my discover weekly playlist has devolved into mostly garbage, I’ll rarely find one or two song sill actually transfer over into my other playlists. I’ve noticed this decline has coincided with the removal of the ‘dislike’ button for songs. ...

Casual Listener

Over time my discover weekly playlist has devolved into mostly garbage, I’ll rarely find one or two song sill actually transfer over into my other playlists. I’ve noticed this decline has coincided w...

Meluetta

Visitor

3161 Views

5 replies

12 likes

  • 3161 Views
  • 5 replies
  • 12 likes

[Mobile][Playlists] Deleted playlist

Hii have changed iPhones from iPhone 5 to 8 and also changed my iTunes login to a ew one. Im based in Australia. But when I login to the same Spotify account with the same email as before all my playlists are gone. I used to have 500 sounds in my pla...

Visitor

Hi i have changed iPhones from iPhone 5 to 8 and also changed my iTunes login to a ew one. I m based in Australia. But when I login to the same Spotify account with the same email as before all my ...

360 Views

0 replies

0 likes

Mobile
Playlists
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Superuser Contribution Local Files won't Install on my Iphone

PlanFree/PremiumCountryAustralia DeviceIphone XrOperating SystemiOS 14.3 My Question or IssueI did it once a couple months ago it worked fine, I tried doing it again on a different PC and it didn't work, I've tried every reddit post and Community Pos...

Casual Listener

  Plan Free/Premium Country Australia   Device Iphone Xr Operating System iOS 14.3   My Question or Issue I did it once a couple months ago it worked fine, I tried doing it...

Jeremy

Spotify Legend

1118 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Discover Weekly doesn't exist

PlanPremiumCountryAustraliaDeviceiPhone 8 plus and desktopOperating SystemIOS 14.3 and windows 10 My Question or IssueI've had this account for a week. on the first day i like 250 songs and have been listening on shuffle constantly over the week. My ...

Visitor

Plan Premium Country Australia Device iPhone 8 plus and desktop Operating System IOS 14.3 and windows 10   My Question or Issue I've had this account for a week. on the first day i lik...

CarlosE

Spotify Legend

520 Views

3 replies

0 likes

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  • 3 replies
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[All Platforms] Explicit podcasts not labeled correctly

Hi I have noticed in my family account that several podcasts are filled with profanity and glorification of drug use and other inappropriate content but not labeled explicit, this makes it difficult with young family members to filter out inappropria...

Casual Listener

Hi I have noticed in my family account that several podcasts are filled with profanity and glorification of drug use and other inappropriate content but not labeled explicit, this makes it difficult ...

325 Views

0 replies

0 likes

All Platforms
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Superuser Contribution I lost my liked songs

PlanPremium Family AccountCountryMexico DeviceNot device relatedMy Question or IssueI just found out that I lost all of the my liked songs library, I don't know if it was something that I did or what, but I changed nothing on said library.Is there a ...

Casual Listener

Plan Premium Family Account Country Mexico   Device Not device related My Question or Issue I just found out that I lost all of the my liked songs library, I don't know if it was somethi...

Mihail

Spotify Legend

544 Views

3 replies

0 likes

  • 544 Views
  • 3 replies
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Solved!!Superuser Contribution Radio Playlist does not exist?

Country: SwedenSubscription: PremiumDevice: Iphone X OS: latest update 14.3Spotify version: 8.5.86.739 My Question or IssueI listened to a song that I really liked so I wanted to hear similar songs and clicked “go to radio”. I then got this error mes...

Regular

Country: Sweden Subscription: Premium Device: Iphone X  OS: latest update 14.3 Spotify version: 8.5.86.739   My Question or Issue I listened to a song that I really liked so I wanted...

Yordan

Moderator

4876 Views

14 replies

1 likes

  • 4876 Views
  • 14 replies
  • 1 likes

Superuser Contribution Shuffle everytimes changes the playlist when I change source

PlanPremiumCountryNetherlandsDeviceLaptop, Denon amplifier, ImacOperating SystemIOS, AndroidMy Question or IssueI have a big playlist and I want to listen to it in the shuffle mode. I listen in different rooms during the lockdown in our living room a...

Casual Listener

Plan Premium Country Netherlands Device Laptop, Denon amplifier, Imac Operating System IOS, Android My Question or Issue I have a big playlist and I want to listen to it in the shuffle mode....

Xenia

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
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When I try to add a new song to my playlist, it says it's already in there, but it isn't!

I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8. For the past few days, I've been trying to add a couple of songs to my playlist and it says they're already there, but they aren't. Please help!

Visitor

I'm a new user and have been using Spotify for a couple of weeks without any problem on my Samsung S8.  For the past few days, I've been trying to add a couple of songs to my playlist and it say...

Lisachloe

Newbie

2803 Views

13 replies

0 likes

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Solved!! Artist list library

Hello everyone Happy New Year I have a question that I have been asking myself since the 2019 update, do you plan to add a settings to allow us to add automaticaly the song AND the artist in the library?Because when we like a song, we have it in the ...

Regular

Hello everyone   Happy New Year   I have a question that I have been asking myself since the 2019 update, do you plan to add a settings to allow us to add automaticaly the song AND the ...

Billy-J

Spotify Star

1558 Views

1 replies

0 likes

artist
Artist Playlist
Library Navigation
Liked Songs Playlist
Organisation
Update
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Alphabetical Listing of ALL songs I have listened to

Working on this posting/request as a Christmas gift for my husband. He has had a premium Spotify account for a while and said previously he could list the songs he liked/listened to in alphabetical order. ALL of the songs in one long list. He says th...

Visitor

Working on this posting/request as a Christmas gift for my husband.  He has had a premium Spotify account for a while and said previously he could list the songs he liked/listened to in alphabet...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes