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Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • indi13
  • Casual Listener
  • 206645 Views
  • 1693 replies
  • 26 likes
  • 206645 Views
  • 1693 replies
  • 26 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

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  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 236435 Views
  • 75 replies
  • 83 likes
  • 236435 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • bellevilleradio
  • Newbie
  • 91594 Views
  • 192 replies
  • 41 likes
  • 91594 Views
  • 192 replies
  • 41 likes

Downloaded musics stop when i am offline

PlanPremiumCountryTurkeyDevice(iPhone XOperating SystemiOS 10 My Question or IssueHi! The music that I downloaded on spotify plays for the first 10 seconds when I am offline, but then it stops. What can I do for this? In the past like a month ago, th...

  • Visitor
  • Plan Premium Country Turkey Device (iPhone X Operating System iOS 10   My Question or Issue Hi! The music that I downloaded on spotify plays for the first 10 seconds when I am offline,...
  • Billy-J
  • Spotify Star
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Recommended for today tab

PlanPremium DeviceSeveral devices My Question or IssueHi, today in my Home Page I have the "Recommended for today" tab. It was not yesterday or 2 days ago. I would like to have this tab every day since I like the recommendations it provides. Is there...

  • Newbie
  • Plan Premium   Device Several devices   My Question or Issue Hi, today in my Home Page I have the "Recommended for today" tab. It was not yesterday or 2 days ago. I would like to hav...
  • 674 Views
  • 0 replies
  • 0 likes
  • 674 Views
  • 0 replies
  • 0 likes

Can we please have a Download Expansion?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OneByBoo
  • Roadie
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Improve Playlist Radio

I'm getting the same songs on every Radio I play. Many of these songs I don't like.I create new lists with different styles of music to get new music, but it always returns to the same songs. It is really frustrating. In addition, It continues to pus...

  • Casual Listener
  • I'm getting the same songs on every Radio I play. Many of these songs I don't like. I create new lists with different styles of music to get new music, but it always returns to the same songs. It ...
  • Ivan
  • Spotify Legend
  • 548 Views
  • 3 replies
  • 1 likes
  • 548 Views
  • 3 replies
  • 1 likes

Playlists created from Local files on desktop are turning-up empty when sync'd to iPad

Just putting this SOLUTION out there, as I could not readily find a solution to this problem in this forum I made my computer a WiFi Hotspot and connected directly to it from my iPad.All playlist content from Local Files has now appeared on my iPad.

  • Newbie
  • Just putting this SOLUTION out there, as I could not readily find a solution to this problem in this forum   I made my computer a WiFi Hotspot and connected directly to it from my iPad. All p...
  • 276 Views
  • 0 replies
  • 0 likes
  • Empty playlists
  • 276 Views
  • 0 replies
  • 0 likes

Superuser Contribution Suggested tracks

PlanFreeCountryUkDeviceIphone7Operating System(iOS 13.6 My Question or IssueSince I updated Spotify earlier it’s constantly playing me suggested tracks when I’m trying to play my liked folder. I have over 140 songs in there and I don’t need suggested...

  • Casual Listener
  • Plan Free Country Uk Device Iphone7 Operating System (iOS 13.6   My Question or Issue Since I updated Spotify earlier it’s constantly playing me suggested tracks when I’m trying to pla...
  • Alex
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

I can't sort my personal playlist on android please help

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Billy-J
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • Google Pixel
  • 730 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts downloaded not transferable to garmin

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIt seems that you cannot add dowloaded podcasts on spotify to my garmin fenix 5S pro. My watc...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue It seem...
  • Ver
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Podcasts on garmin
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Music Disapeared

Music that was once on my playlist disappeared and now can't be found with the search engine. The music is, Deep Forest - Deep Forest, from 1993.

  • Regular
  • Music that was once on my playlist disappeared and now can't be found with the search engine. The music is, Deep Forest - Deep Forest, from 1993.
  • Juantj
  • Visitor
  • 1012 Views
  • 4 replies
  • 0 likes
  • 1012 Views
  • 4 replies
  • 0 likes

Superuser Contribution Album order

PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 Hi all. My albums are displaying out of order. I would like them sorted by artist then alphabetically, but instead they seem to be sorted by artist then randomly. See my pictures - it sh...

  • Casual Listener
  • Plan Premium Country New Zealand Device PC Operating System Windows 10   Hi all. My albums are displaying out of order. I would like them sorted by artist then alphabetically, but inste...
  • Xenia
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to download songs from pc on phone

I am trying to import a few songs into spotify on my phone but it does not let me download it ( i am premium). I have the setting turned on the playlist to be able to download and I have it set so i sync with desktop and still the songs do not get do...

  • Visitor
  • I am trying to import a few songs into spotify on my phone but it does not let me download it ( i am premium). I have the setting turned on the playlist to be able to download and I have it set so i ...
  • Elena
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Personal files no longer available on phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemWindows 10 desktop - 1.1.40.508.gd5bc2931Latest Android as of August 2020, 8.5.73.824 My Question or IssueI successfully downloaded personal songs onto my phone.However, about a month ago t...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy S10 Operating System Windows 10 desktop - 1.1.40.508.gd5bc2931 Latest Android as of August 2020, 8.5.73.824   My Question or Issue ...
  • Ver
  • Spotify Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs greyed out on my desktop playlist, even though I have MP3s of them in my Local Files folder

Plan: Premium; Country: Australia; Device: Windows 10 PC / Samsung 10 + / iPadMy Question or IssueHi, about 60% of the songs in my main playlist are greyed out, despite the fact that I have mp3s of all of the songs in my Local files folder (please re...

  • Newbie
  • Plan: Premium; Country: Australia; Device: Windows 10 PC / Samsung 10 + / iPad My Question or Issue Hi, about 60% of the songs in my main playlist are greyed out, despite t...
  • Elena
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist isn't loading, can someone help?

My free spotify account never had this problem before. Some of my playlists work just fine but a couple are not. Whenever I click into those couple playlist it pops up "Something Went Wrong! Try Reloading the Page." So I reload and the same thing hap...

  • Visitor
  • My free spotify account never had this problem before. Some of my playlists work just fine but a couple are not. Whenever I click into those couple playlist it pops up "Something Went Wrong! Try Relo...
  • Alex
  • Spotify Legend
  • 444 Views
  • 3 replies
  • 0 likes
  • 444 Views
  • 3 replies
  • 0 likes

Playlist changed/corrupt

None of the below information is required. However, the more you provide the PlanPremiumCountrySWEDeviceWindows, Iphone & Android IssueI have a playlist which I have had since beta.Today when I started listening I noticed that songs were "added" 7 da...

  • Casual Listener
  • None of the below information is required. However, the more you provide the  Plan Premium Country SWE Device Windows, Iphone & Android   Issue I have a playlist which I have h...
  • The-Equalizer
  • Regular
  • 743 Views
  • 1 replies
  • 2 likes
  • 743 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Liked songs won't sync between PC and mobile

PlanPremiumCountryUS DeviceiPhone 11 Pro Max, Windows 10Operating SystemiOS 13, Windows 10,1909 My Question or IssueI've been working home on my PC recently and did't use mobile app for about a month. Then I found that the songs I liked on PC don't s...

web player screenshot.png iOS screenshot.jpg PC screenshot.png
  • Regular
  • Plan Premium Country US   Device iPhone 11 Pro Max, Windows 10 Operating System iOS 13, Windows 10,1909   My Question or Issue I've been working home on my PC recently and did't ...
  • Mario
  • Spotify Legend
  • 597 Views
  • 1 replies
  • 1 likes
  • 597 Views
  • 1 replies
  • 1 likes

Superuser Contribution Very weird Discover Weekly

PlanPremiumCountryItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi all, there is something quite weird with my new Discover Weekly. I usually got a selection of classic hard rock/classic rock/heavy metal and various ...

  • Roadie
  • Plan Premium Country Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Hi all, there is something quite weird with my new Discover Weekly. I us...
  • Alex
  • Spotify Legend
  • 2207 Views
  • 12 replies
  • 3 likes
  • 2207 Views
  • 12 replies
  • 3 likes

[Android][Playlists] Add complete album to your playlist with one click

Provide an option to all songs of a particular Album to your playlist by one click. That is, let us add a complete album to our playlists with one click.

  • Regular
  • Provide an option to all songs of a particular Album to your playlist by one click. That is, let us add a complete album to our playlists with one click.
  • 592 Views
  • 0 replies
  • 3 likes
  • Android
    Playlists
  • 592 Views
  • 0 replies
  • 3 likes

Old downloaded music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I find all my old downloaded music that I didn’t put into a playlist but is still down...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...
  • OneByBoo
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Adding and Sinking My local Files To the Moble Device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • Ver
  • Spotify Legend
  • 846 Views
  • 3 replies
  • 0 likes
  • 846 Views
  • 3 replies
  • 0 likes