Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Gig Goer
244213 Views
125 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
139822 Views
80 replies
7 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem whereby I am trying to update my premium plan as my card that I used got sto...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Moderator
787 Views
1 replies
1 likes
PlanFree/PremiumCountryGermanyDeviceiPhone 11 ProOperating SystemiOS 14.4 My Question or IssueIt seems that for some albums which I added to my library, all songs have been automatically been added to my "Favourite Songs" playlist.When I now remove t...
Plan Free/Premium Country Germany Device iPhone 11 Pro Operating System iOS 14.4 My Question or Issue It seems that for some albums which I added to my library, all songs have been a...
Moderator
787 Views
3 replies
0 likes
PlanFreeDeviceGalaxy note - Huawei Mate 10 - iPhone - PCOperating SystemAndroid - iPhone - Windows 10My Question or IssueI didn't receive my personalized Playlist and stats for 2020, How can I fix this issue?- I listened more than the required time t...
Plan Free Device Galaxy note - Huawei Mate 10 - iPhone - PC Operating System Android - iPhone - Windows 10 My Question or Issue I didn't receive my personalized Playlist and stats for 2020, Ho...
Composer
518 Views
1 replies
0 likes
So I listen to a specific genre of music (grime) so my release radar contains almost exclusively brand new grime releases. This is nice as I get to listen to new artists, or discover new releases that I might have missed otherwise. However, I also ge...
So I listen to a specific genre of music (grime) so my release radar contains almost exclusively brand new grime releases. This is nice as I get to listen to new artists, or discover new releases tha...
Spotify Legend
5221 Views
14 replies
14 likes
PlanFreeCountryIndiaDeviceSamsung Galaxy M30sOperating System(Android 10) My Question or IssueAs the title mentions, why don't my downloaded podcast episodes stay for offline usage after I download them? I have experienced this several times where I ...
Plan Free Country India Device Samsung Galaxy M30s Operating System (Android 10) My Question or Issue As the title mentions, why don't my downloaded podcast episodes stay for offline...
Spotify Legend
10055 Views
7 replies
1 likes
PlanPremium DeviceMacbook Pro late 2018Operating SystemMacOs 10.15 My Question or IssueMy release radar has content from random artists with the same name as the ones I listen to. This week 6 out 30 are completely wrong artists (Heart, Kiss, Wilma, C...
Plan Premium Device Macbook Pro late 2018 Operating System MacOs 10.15 My Question or Issue My release radar has content from random artists with the same name as the ones&nb...
Music Fan
763 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My IssueI follow a Korean artist named Ailee and instead of the playlist notifying about her new releases, it instead shows me the releases of a completely different artist that goes by the ...
Plan Premium Country USA Device Moto G6 Operating System Android 9 My Issue I follow a Korean artist named Ailee and instead of the playlist notifying about her new releases, it...
Music Fan
1779 Views
4 replies
1 likes
Plan Free/Premium Country United Kingdom Device (Chrome) Operating System (Windows 10) My Question or Issue Sometimes I want to remove songs that are currently playing from my playlist. I can't search in my playlist for the song, so the easiest way t...
Plan Free/Premium Country United Kingdom Device (Chrome) Operating System (Windows 10) My Question or Issue Sometimes I want to remove songs that are currently playing from...
Spotify Legend
494 Views
1 replies
0 likes
Hi, I know we can merge the songs into playlist but can we also merge the likes on the playlist? Thanks,-I
Hi, I know we can merge the songs into playlist but can we also merge the likes on the playlist? Thanks, -I
Spotify Star
582 Views
1 replies
0 likes
I have a issue where I have greyed out songs on my PC Spotify that wont be removed. I could remove some of the others as they were on my phone but I have some that arent on my phone. EDIT:Problem solved
I have a issue where I have greyed out songs on my PC Spotify that wont be removed. I could remove some of the others as they were on my phone but I have some that arent on my phone. EDIT: ...
Spotify Star
436 Views
1 replies
0 likes
Hi all, As you may have already noticed, the shuffle mode in Spotify is not completely random. Instead of having equal probabilities between all songs, it seems like Spotify's algorithm provides different weights to individual songs. This can be very...
Hi all, As you may have already noticed, the shuffle mode in Spotify is not completely random. Instead of having equal probabilities between all songs, it seems like Spotify's algorith...
Moderator
929 Views
3 replies
2 likes
PlanPremium DeviceGalaxy S9+ My Question or IssueI recently got premium again and my liked songs playlist is gone. I also can't like any songs, the heart button just stays grey and I cant unlike songs. I never used to have this issue before.I've trie...
Plan Premium Device Galaxy S9+ My Question or Issue I recently got premium again and my liked songs playlist is gone. I also can't like any songs, the heart button just stays gre...
Casual Listener
708 Views
2 replies
1 likes
Hello. i work in kindergarten. We have created a playlist and wrote a letter to the children who are currently at home due to Corona. We said you can find the playlist under Kita BaB, but you can't find it
Hello. i work in kindergarten. We have created a playlist and wrote a letter to the children who are currently at home due to Corona. We said you can find the playlist under Kita BaB, but you can't f...
Spotify Legend
432 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceMacBook AirOperating SystemMac? My Question or IssueI have checked out the forums already as other people have already brought up the topic and have gotten a reply saying that a tech team would look into it. However tho...
Plan Premium Country Ireland Device MacBook Air Operating System Mac? My Question or Issue I have checked out the forums already as other people have already brought up the top...
Spotify Legend
447 Views
1 replies
0 likes
I have been using spotify on my windows 10 laptop for over a year and had no issues with music playback at all. i have recently switched to spotify to watch the JRE podcast but I am finding this very poor. The video display is terrible and constantly...
I have been using spotify on my windows 10 laptop for over a year and had no issues with music playback at all. i have recently switched to spotify to watch the JRE podcast but I am finding this very...
528 Views
0 replies
0 likes
PlanFree/PremiumCountryUSADevice(iPhone 11)Operating System(iOS 14) My Question or Issue Hey all, I’ve tried scouring the forum and can’t find a concrete answer to the question - although I’ve tried the recommended clean install with no success. My d...
Plan Free/Premium Country USA Device (iPhone 11) Operating System (iOS 14) My Question or Issue Hey all, I’ve tried scouring the forum and can’t find a concrete answer to the...
Spotify Legend
582 Views
1 replies
2 likes
Hi, I know that there are other posts related to this issue, but none of the solutions worked for me (again), so I thought I would share what's happening (also, sorry if I'm posting this in the wrong category and also sorry for my English); During th...
Hi, I know that there are other posts related to this issue, but none of the solutions worked for me (again), so I thought I would share what's happening (also, sorry if I'm posting th...
Spotify Legend
1004 Views
1 replies
3 likes
I turned on local files in the settings but the tab is not in the side bar. There are also file locations that are just blank and I don't know how to delete them.
I turned on local files in the settings but the tab is not in the side bar. There are also file locations that are just blank and I don't know how to delete them.
Moderator
927 Views
1 replies
0 likes
Buenas noches, tengo un problema con la sincronización de mi cuenta de Spotify, no arrastra las canciones que me gustan a mi computador y en mi teléfono celular sí aparecen. Al entrar desde mi computador a mis me gustan no aparecen las canciones y un...
Buenas noches, tengo un problema con la sincronización de mi cuenta de Spotify, no arrastra las canciones que me gustan a mi computador y en mi teléfono celular sí aparecen. Al entrar desde mi comput...
Spotify Legend
29376 Views
8 replies
1 likes
PlanPremiumCountryGermany DeviceiPhone 12, MacBook Pro My Question or IssueHey, I've just checked my last.fm and noticed that no tracks have been scrobbled for the last two days (even though I was listening to music). Has anything changed? I also can...
Plan Premium Country Germany Device iPhone 12, MacBook Pro My Question or Issue Hey, I've just checked my last.fm and noticed that no tracks have been scrobbled for...
Casual Listener
17385 Views
3 replies
5 likes
