Announcements

Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Can't see Your 2023 Wrapped - check out this guide

Hey folks, We're receiving reports that Your Wrapped 2023 isn't appearing for some users. There are a few possible reasons as to why this might be happening: You're using an outdated version of the Spotify app - your app needs to be at least on 8.8.8...

  • Moderator
  • Moderator
  • Angry_Aries
  • Regular
  • 58263 Views
  • 348 replies
  • 15 likes
  • 58263 Views
  • 348 replies
  • 15 likes

Your 2023 Wrapped feedback thread

Hey there, Once again, the long awaited Wrapped experience is here! We value the feedback that we receive everyday from our users, so we want to hear all your thoughts on this year's Wrapped: How is your Wrapped experience going? What did you like ab...

  • Moderator
  • Moderator
  • intashu
  • Casual Listener
  • 40846 Views
  • 790 replies
  • 18 likes
  • 40846 Views
  • 790 replies
  • 18 likes

Watch Feed on the Home tab

Hey folks, You might have spotted a new feature we rolled out to some of our users. We're launching a new feed which will help you expand your musical horizons and dive into content discovery through a Canvas video. You can spot that feed under your ...

  • Moderator
  • Moderator
  • vaajy
  • Roadie
  • 788 Views
  • 11 replies
  • 3 likes
  • 788 Views
  • 11 replies
  • 3 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • ___so
  • Regular
  • 25516 Views
  • 39 replies
  • 31 likes
  • Connect
    JAM
  • 25516 Views
  • 39 replies
  • 31 likes

Desktop: New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png Sidebar List Options.png
  • Spotify Star
  • Spotify Star
  • missylynke
  • Newbie
  • 89588 Views
  • 949 replies
  • 37 likes
  • 89588 Views
  • 949 replies
  • 37 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • 9611idth
  • Visitor
  • 178004 Views
  • 996 replies
  • 39 likes
  • 178004 Views
  • 996 replies
  • 39 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2500 Views
  • 1 replies
  • 2 likes
  • 2500 Views
  • 1 replies
  • 2 likes

Folders and Playlists

I have created folders and playlists with the Spotify app on my Chromebook. However, the folders are out of order on my iPhone and it will not sync. I have restarted all the devices and connected them to the same wifi network, but it still will not s...

  • Casual Listener
  • I have created folders and playlists with the Spotify app on my Chromebook. However, the folders are out of order on my iPhone and it will not sync. I have restarted all the devices and connected the...
  • Emilia_8
  • Community Legend
  • 502 Views
  • 6 replies
  • 0 likes
  • 502 Views
  • 6 replies
  • 0 likes

Solved!! Album addition to Spotify library

Add the standard edition of Selena Gomez's 2013 Stars Dance album (the one without the bonus tracks)

  • Visitor
  • Add the standard edition of Selena Gomez's 2013 Stars Dance album (the one without the bonus tracks) 
  • Emilia_8
  • Community Legend
  • 887 Views
  • 3 replies
  • 0 likes
  • 887 Views
  • 3 replies
  • 0 likes

Local file album covers will not show no matter what

PlanPremiumCountryUnited StatesDevicePC and S10+Operating SystemWindows 10 and Android 10 My Question or IssueNo matter what I do I can not get the album covers to show up in spotify and idk why.

  • Visitor
  • Plan Premium Country United States Device PC and S10+ Operating System Windows 10 and Android 10   My Question or Issue No matter what I do I can not get the album covers to show up in...
  • 306 Views
  • 0 replies
  • 0 likes
  • 306 Views
  • 0 replies
  • 0 likes

How do I tell Spotify I don't like an album?

I checked out an album I heard was really terrible and it was really terrible. Fun experience but it was bad so I don't want to hear it again. I didn't even make it all the way through, it was so boring.But for some reason, Spotify must think I reall...

  • Newbie
  • I checked out an album I heard was really terrible and it was really terrible. Fun experience but it was bad so I don't want to hear it again. I didn't even make it all the way through, it was so bor...
  • 464 Views
  • 0 replies
  • 0 likes
  • discovery
    dislike
    Spotify
  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution Audiobooks

Hey Spotify,im a subscriber since a long time and recently i found out that you have audiobooks. Im very greatful for that but the user experience is pretty ... awful. 2 Features which would make the experience a lot bettter are: 1. Bookmarks ... The...

  • Newbie
  • Hey Spotify, im a subscriber since a long time and recently i found out that you have audiobooks. Im very greatful for that but the user experience is pretty ... awful. 2 Features which would make t...
  • ZsoyZ
  • Casual Listener
  • 1123 Views
  • 3 replies
  • 3 likes
  • 1123 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't play my downloads offline

starting today, none of my downloaded tracks would play offline. I updated the app and tried redownloading them, but nothing has worked. is anyone else experiencing the same problem?

  • Visitor
  • starting today, none of my downloaded tracks would play offline. I updated the app and tried redownloading them, but nothing has worked. is anyone else experiencing the same problem?
  • Ivan
  • Spotify Legend
  • 516 Views
  • 1 replies
  • 1 likes
  • downloads
    Premium
  • 516 Views
  • 1 replies
  • 1 likes

Web App - Editing Playlists - Now Premium Feature?

Last year Spotify secretly made editing playlists a premium feature for iOS, suddenly today editing playlists with the web app doesn't seem to be working either, does anybody have any inside information if this is a premium feature now also?

  • Roadie
  • Last year Spotify secretly made editing playlists a premium feature for iOS, suddenly today editing playlists with the web app doesn't seem to be working either, does anybody have any inside informat...
  • OneByBoo
  • Roadie
  • 567 Views
  • 3 replies
  • 0 likes
  • 567 Views
  • 3 replies
  • 0 likes

Superuser Contribution non-removable imported songs

PlanPremiumCountryUSADevice(iMac, iPhone, Windows PC, Roku, Android TV)Operating System(Windows 10, iOS 13, etc.) My Question or IssueIt's pretty simple. You used to be able to import songs from your phone into Spotify. I did that. Now, I want to rem...

  • Visitor
  • Plan Premium Country USA Device (iMac, iPhone, Windows PC, Roku, Android TV) Operating System (Windows 10, iOS 13, etc.)   My Question or Issue It's pretty simple. You used to be able ...
  • Xenia
  • Moderator
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Missing song in album

Hey,I am not sure if this is the right part of forum where to ask this question, but I found few songs, which are missing from otherwise available albums.For example songCaligula's Horse - Song for Noone from album In Contact.Leprous - From the Flame...

  • Newbie
  • Hey, I am not sure if this is the right part of forum where to ask this question, but I found few songs, which are missing from otherwise available albums. For example song Caligula's Horse - So...
  • Emilia_8
  • Community Legend
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

somebody else's music is on my account.

I'm Kevin Alexander. I released my album The Lovely a few years ago. I'm about to release another album. I'be hesitant to promote my music on Spotify because, from the start, somebody else's music pops up when you type in "Kevin Alexander." It's an a...

  • Newbie
  • I'm Kevin Alexander.  I released my album The Lovely a few years ago.  I'm about to release another album.  I'be hesitant to promote my music on Spotify because, from the start, somebo...
  • Emilia_8
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Followed artists only shows a few songs

Plan PremiumCountryDenmarkDevice(Macbook 15" late 2013, Desktop PC, iPhone X)Operating System(iOS 13, Windows 10, OSX) My Question or IssueHi all! I've been annoyed by a problem for quite a while but haven't gotten around to trying a fix so now I hop...

  • Casual Listener
  • Plan  Premium Country Denmark Device (Macbook 15" late 2013, Desktop PC, iPhone X) Operating System (iOS 13, Windows 10, OSX)   My Question or Issue Hi all!   I've been ann...
  • Emilia_8
  • Community Legend
  • 1663 Views
  • 3 replies
  • 0 likes
  • 1663 Views
  • 3 replies
  • 0 likes

Removing songs from "Liked Songs"

PlanPremiumCountrySwedenDeviceiPhone XS MAXOperating SystemiOS 12.3.1 My Question or IssueThe latest update seems to have added a "Liked Songs" list and it seems to have auto-added around 4000 songs to it. These are songs I haven't actually liked or ...

  • Newbie
  • Plan Premium Country Sweden Device iPhone XS MAX Operating System iOS 12.3.1   My Question or Issue The latest update seems to have added a "Liked Songs" list and it seems to have auto...
  • Bret-37
  • Visitor
  • 46367 Views
  • 7 replies
  • 20 likes
  • 46367 Views
  • 7 replies
  • 20 likes

Superuser Contribution If I try to create a playlist, it won't show on public?

I've logged in and out, and I've redownloaded the application. If I create a new playlist, it won't display on my profile. They're all set to public by default and even if I "make secret" and then "make public," they won't show up. I don't know what ...

  • Music Fan
  • I've logged in and out, and I've redownloaded the application. If I create a new playlist, it won't display on my profile. They're all set to public by default and even if I "make secret" and then "m...
  • Mario
  • Spotify Legend
  • 592 Views
  • 3 replies
  • 0 likes
  • Help
    not showing
    Public
  • 592 Views
  • 3 replies
  • 0 likes

Superuser Contribution Inability to remove spesiffic songs from 'Liked songs'

Hey all.I've been using Spotify now for years and years, but I have been ignoring a problem I have been having for a couple of years and now its just kind of an anoyance:I have a set of songs, in my 'Liked Songs' playlist, that cant be removed.I've p...

hgt3345_0-1584017931420.png hgt3345_1-1584017997208.png
  • Regular
  • Hey all. I've been using Spotify now for years and years, but I have been ignoring a problem I have been having for a couple of years and now its just kind of an anoyance: I have a set of songs, in...
  • Xenia
  • Moderator
  • 678 Views
  • 9 replies
  • 0 likes
  • 678 Views
  • 9 replies
  • 0 likes

Convert local files into spotify version

Hi, I've recently changed my computer and all my local files are now gone. However Spotify remember the titles which composed my playlists even if I'm now anable to read them (local files not any more reachable on my new computer). Do I have the poss...

Playlist.PNG
  • Visitor
  • Hi,   I've recently changed my computer and all my local files are now gone.   However Spotify remember the titles which composed my playlists even if I'm now anable to read them (local...
  • OneByBoo
  • Roadie
  • 1285 Views
  • 1 replies
  • 0 likes
  • 1285 Views
  • 1 replies
  • 0 likes

View on spotify

Hi, I am currently on a chromebook on spotify web player and theres this error where spotify opens with different genres and stuff, when i click on view on spotify it opens up the same exact tab and i cant get into spotify and listen to my own music.

  • Visitor
  • Hi, I am currently on a chromebook on spotify web player and theres this error where spotify opens with different genres and stuff, when i click on view on spotify it opens up the same exact tab and ...
  • OneByBoo
  • Roadie
  • 804 Views
  • 1 replies
  • 2 likes
  • Ongoing Isuess
  • 804 Views
  • 1 replies
  • 2 likes

Solved!! Paul McCartney & Wings

Hello. This is less of an issue from my part and more of an inquiry about the renaming of a band. I wanted to listen to an album titled 'Band On The Run'' by Paul McCartney & Wings, so I sorted my playlist by alphabetical order and scrolled on down t...

  • Casual Listener
  • Hello. This is less of an issue from my part and more of an inquiry about the renaming of a band. I wanted to listen to an album titled 'Band On The Run'' by Paul McCartney & Wings, so I sorted m...
  • OneByBoo
  • Roadie
  • 1393 Views
  • 3 replies
  • 1 likes
  • 1393 Views
  • 3 replies
  • 1 likes

Superuser Contribution Local Files Not Syncing

PlanPremiumCountry Canada Device(iPhone 6s, PCOperating SystemiOS 13, Windows 10 My Question or IssueI tried to add another local file song to my playlist like I always do but this time it didn't work. Instead it disappeared from the playlist. I trie...

  • Casual Listener
  •   Plan Premium Country Canada   Device (iPhone 6s, PC Operating System iOS 13, Windows 10   My Question or Issue I tried to add another local file song to my playlist like...
  • dogankee
  • Casual Listener
  • 756 Views
  • 2 replies
  • 0 likes
  • 756 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Radio

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! The thumbs up and thumbs down functions are no longer present in any of my spotify radios. ...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! The t...
  • n3nnn
  • Visitor
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log on to Spotify app on Android cellphone

PlanPremiumCountryNorwayDeviceSamsung Galaxy S5, SM-G900FOperating SystemAndroid Version 6.0.1Spotify app version8.5.48.1049 My Question or IssueI have been a Premium member since 2012 with several cellphones working fine playing Spotify Music. No su...

  • Casual Listener
  • Plan Premium Country Norway Device Samsung Galaxy S5, SM-G900F Operating System Android Version 6.0.1 Spotify app version 8.5.48.1049   My Question or Issue I have been a Premium mem...
  • jornhans
  • Casual Listener
  • 1326 Views
  • 2 replies
  • 0 likes
  • Logon problem
  • 1326 Views
  • 2 replies
  • 0 likes