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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303196 Views

96 replies

91 likes

  • 303196 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

167960 Views

242 replies

44 likes

  • 167960 Views
  • 242 replies
  • 44 likes

Superuser Contribution Liked songs playlist not syncing between desktop and android clients.

PlanPremiumCountryUSADeviceMobile and WindowsOperating SystemAndroid, Windows 10 My Question or IssueHI, several times now I have run into an issue that was posted about many many years ago and yet still continues to be happening. Why is it when I li...

Casual Listener

Plan Premium Country USA Device Mobile and Windows Operating System Android, Windows 10   My Question or Issue HI, several times now I have run into an issue that was posted about many...

Jeremy

Spotify Legend

403 Views

1 replies

0 likes

bug
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Search] Search is Very Bad

Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentioning that sometimes I search for the exact song name a...

Casual Listener

Hi, my experience with spotify search is very bad compared to YouTube search. I wish if you enhance it more so it searches in the songs lyrics because I don't always have the song name. Not mentionin...

Alex

Spotify Legend

1657 Views

3 replies

6 likes

Search
  • 1657 Views
  • 3 replies
  • 6 likes

iTunes Music Transfer to Spotify Library

PremiumUSA DeviceiPhone, MacbookOperating SystemiOS 14, Big Sur My Question or IssueIs there a way to import/transfer iTunes or local music files to Spotify? I have an extensive iTunes library that has sat collecting dust since switching to Spotify y...

Visitor

Premium USA   Device iPhone, Macbook Operating System iOS 14, Big Sur   My Question or Issue Is there a way to import/transfer iTunes or local music files to Spotify? I have an ext...

jackgray123

Newbie

14317 Views

3 replies

0 likes

  • 14317 Views
  • 3 replies
  • 0 likes

[Android][Playlists] Add complete album to your playlist with one click

Provide an option to all songs of a particular Album to your playlist by one click. That is, let us add a complete album to our playlists with one click.

Regular

Provide an option to all songs of a particular Album to your playlist by one click. That is, let us add a complete album to our playlists with one click.

662 Views

0 replies

3 likes

Android
Playlists
  • 662 Views
  • 0 replies
  • 3 likes

Playlist changed/corrupt

None of the below information is required. However, the more you provide the PlanPremiumCountrySWEDeviceWindows, Iphone & Android IssueI have a playlist which I have had since beta.Today when I started listening I noticed that songs were "added" 7 da...

Casual Listener

None of the below information is required. However, the more you provide the  Plan Premium Country SWE Device Windows, Iphone & Android   Issue I have a playlist which I have h...

The-Equalizer

Regular

883 Views

1 replies

2 likes

  • 883 Views
  • 1 replies
  • 2 likes

Old downloaded music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I find all my old downloaded music that I didn’t put into a playlist but is still down...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How do ...

OneByBoo

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Submitting my radio station

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to know how can I add my streaming radio station? My link is: http://streaming.l...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I would...

Billy-J

Spotify Star

1252 Views

1 replies

0 likes

  • 1252 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ver mi biblioteca de me gusta

Tuve que restaurar mi celular y borre todo. al volver a instalar la app no puedo ver mis me gustan ni ponerle me gusta a las canciones, inicie sesión en mi cuenta y no me deja hacer nada más que escuchar canciones conectada a internet.PlanPremiumCoun...

Casual Listener

Tuve que restaurar mi celular y borre todo. al volver a instalar la app no puedo ver mis me gustan ni ponerle me gusta a las canciones, inicie sesión en mi cuenta y no me deja hacer nada más que escu...

AlejaR

Moderator

6720 Views

5 replies

0 likes

  • 6720 Views
  • 5 replies
  • 0 likes

Solved!! Convert Liked songs to playlist?? Is it possible?

PlanFree/PremiumCountryPortugalDevice(iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs it possible to convert the "liked songs" to a playlist? Or to share the "liked songs" so other users may listen to them? Thank...

Newbie

  Plan Free/Premium Country Portugal Device (iPhone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is it possible to convert the "like...

zgadson

Newbie

12135 Views

4 replies

0 likes

liked songs
  • 12135 Views
  • 4 replies
  • 0 likes

Local Files show up on phone, but not my other PC

So on my desktop computer (Windows), I can download Mp3 files and add them to playlist using the local files feature, and with this feature I can also listen to them on my phone, as long as I used the PC to add them to the playlist first. This all wo...

Newbie

So on my desktop computer (Windows), I can download Mp3 files and add them to playlist using the local files feature, and with this feature I can also listen to them on my phone, as long as I used th...

emacinnes

Casual Listener

4642 Views

2 replies

0 likes

  • 4642 Views
  • 2 replies
  • 0 likes

Superuser Contribution Недоступная музыка

Почему я не могу прослушать множество треков изза того что они у меня недоступны. Хотя на том же youtube играет радио 24/7, которое эти треки крутит. Я как будто в никуда отдаю деньги каждый месяц.Может это можно как-нибудь исправить?

Casual Listener

Почему я не могу прослушать множество треков изза того что они у меня недоступны. Хотя на том же youtube играет радио 24/7, которое эти треки крутит. Я как будто в никуда отдаю деньги каждый месяц. ...

Vasil

Moderator

4681 Views

5 replies

0 likes

  • 4681 Views
  • 5 replies
  • 0 likes

greyed out song bug?

PlanPremiumCountryUS DeviceSamsung Galaxy S10eOperating SystemAndroid 10 - Q My Question or IssueEDIT: figured it out, the album was reuploaded with the appropriate explicit song tags. sorry, i have no idea how to delete posts (if even possible).So, ...

Casual Listener

Plan Premium Country US   Device Samsung Galaxy S10e Operating System Android 10 - Q   My Question or Issue EDIT: figured it out, the album was reuploaded with the appropriate ex...

Billy-J

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop playlist manager

I have a serious OCD when it comes to my playlists. Cant stand when ive got a song in two different playlists. Cant find how i can manage it on desktop app. Ive found "playlist manager" where can i probobly sort my songs properly. My question is if a...

Visitor

I have a serious OCD when it comes to my playlists. Cant stand when ive got a song in two different playlists. Cant find how i can manage it on desktop app.   Ive found "playlist manager" wher...

juliestarchild

Casual Listener

1593 Views

2 replies

1 likes

  • 1593 Views
  • 2 replies
  • 1 likes

Superuser Contribution Discrepancy favourite playlist on Android/PC

PlanPremiumCountryRussiaDevicePC, Realme pro 6Operating SystemAndroid/Windows 7/10 My Question or IssueHello. Each time I'm add a new track to my favourites playlist, here appears a discrepancy of favourites playlist on PC and Android.Sometimes relog...

Visitor

Plan Premium Country Russia Device PC, Realme pro 6 Operating System Android/Windows 7/10   My Question or Issue Hello.  Each time I'm add a new track to my favourites playlist, ...

Alex

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Doesn't wanna play song

DOESN'T WANNA LET ME PLAY A SONG ONLY A PREVIEWPlanFreeCountry SAIPAN,CNMI Device(iPhone 7, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue WHY DOESNT IT WANNA PLAY?

Visitor

DOESN'T WANNA LET ME PLAY A SONG ONLY A PREVIEW Plan Free Country SAIPAN,CNMI   Device (iPhone 7, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...

Emilia_8

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Liked songs don't appear in the playlist (on the phone)

PlanpremiumCountryRussiaDeviceHonor 8xOperating SystemAndroid whatever version My Question or IssueSome songs that I marked as liked songs during listening to it on my computer do not appear on my phone. I can search for it in the app and I can see f...

Casual Listener

Plan premium Country Russia Device Honor 8x Operating System Android whatever version   My Question or Issue Some songs that I marked as liked songs during listening to it on my comput...

Billy-J

Spotify Star

965 Views

3 replies

0 likes

  • 965 Views
  • 3 replies
  • 0 likes

How Do I Remove Bonus Tracks from Albums?

When CDs became the next thing they began to reissue popular albums on CD, but the record companies thought it would be a good idea to add bonus tracks. This was fine for compilations, but they did it to original albums too. I feel that generally the...

Regular

When CDs became the next thing they began to reissue popular albums on CD, but the record companies thought it would be a good idea to add bonus tracks.  This was fine for compilations, but they...

dinomight

Spotify Star

1728 Views

1 replies

1 likes

  • 1728 Views
  • 1 replies
  • 1 likes

Local files won't download to mobile device

PlanPremiumCountry: U.S. Device(iPhone 11 Pro Max)Operating System(iOS 14) My Question or IssueI've been working on this playlist slowly and doing so requires me to add new songs to my local files. The local files work fine on desktop, but they're no...

Regular

Plan Premium Country: U.S.   Device (iPhone 11 Pro Max) Operating System (iOS 14)   My Question or Issue I've been working on this playlist slowly and doing so requires me to add ...

SixOClockBoos

Regular

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Radio isn't related to Playlist

I recently noticed that the playlist radio seemed to not be working as intended. I have a playlist that has a bunch of music that's different from the kind of music that I usually listen to, but the radio station only plays music from artists that I ...

Casual Listener

I recently noticed that the playlist radio seemed to not be working as intended. I have a playlist that has a bunch of music that's different from the kind of music that I usually listen to, but the ...

Mario

Spotify Legend

811 Views

3 replies

3 likes

  • 811 Views
  • 3 replies
  • 3 likes

Songs becoming unavailable!

I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something?PlanPremiumCountryUkDeviceSamsung Tab A6Samsung galaxy S20Ama...

Newbie

I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something? Plan P...

AdamDamon

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes