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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53706 Views
  • 58 replies
  • 61 likes
  • 53706 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 23089 Views
  • 44 replies
  • 28 likes
  • 23089 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 119266 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 119266 Views
  • 62 replies
  • 48 likes

Superuser Contribution Songs missing from 'Liked Songs' but only on the android app.

Plan: Premium Country: India Device: Oneplus 6T Operating System: Android My Question or Issue I have well over 400 songs that I had liked on my Spotify. Now the issue is that all of the songs which I liked appear fine within the 'Liked Songs' sectio...

  • Casual Listener
  • Plan: Premium  Country: India   Device: Oneplus 6T   Operating System: Android      My Question or Issue   I have well over 400 songs that I had liked on ...
  • rahulsahay114
  • Casual Listener
  • 1422 Views
  • 2 replies
  • 0 likes
  • 1422 Views
  • 2 replies
  • 0 likes

lyric feature

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat My Question or Issue I cant find the lyric feature button anymore when i play a song, it once showed up but not for a long time then the button and the l...

  • Visitor
  • Plan Premium Country Indonesia Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat   My Question or Issue I cant find the lyric feature button anymore when i ...
  • skroon19
  • Composer
  • 808 Views
  • 1 replies
  • 0 likes
  • 808 Views
  • 1 replies
  • 0 likes

Solved!! The song seems to be unplayable ln my playlist, but playable on the album

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

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  • Casual Listener
  • Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Billy-J
  • Spotify Star
  • 437 Views
  • 3 replies
  • 0 likes
  • 437 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What is visible to my followers?

PlanPremium Operating SystemWindows 10, Android My Question or IssueTo make things clear, all my social settings are turned off on both platforms (Make my new playlists public, share my listening activity on Spotify and Show my recently played artist...

  • Newbie
  • Plan Premium   Operating System Windows 10, Android   My Question or Issue To make things clear, all my social settings are turned off on both platforms (Make my new playlists public...
  • Mario
  • Spotify Legend
  • 9563 Views
  • 1 replies
  • 1 likes
  • 9563 Views
  • 1 replies
  • 1 likes

Company policy for Local Files feature.

Plan: PremiumOperating System: Windows 10 My Question or IssueI heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality soon, including playback and transfer to mobile functionality. The desktop c...

  • Visitor
  • Plan: Premium Operating System: Windows 10   My Question or Issue I heard from someone else who contacted Spotify support that there is a plan to remove Local file functionality so...
  • Antonio_himself
  • Casual Listener
  • 410 Views
  • 2 replies
  • 2 likes
  • 410 Views
  • 2 replies
  • 2 likes

Superuser Contribution I can no longer go to artists in the library and find downloaded songs

I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using Spotify. If it doesn’t change I will probably delet...

  • Casual Listener
  • I can no longer go to artists in the library and find downloaded songs. This is a major disincentive to using Spotify. It seems such a simple and logical feature to have and was my main way of using ...
  • Conall123
  • Casual Listener
  • 406 Views
  • 2 replies
  • 0 likes
  • Mobile
    Your Library
  • 406 Views
  • 2 replies
  • 0 likes

Being automatically unfollowed from artists I follow (numerous times)

PlanPremiumCountryCanadaDevice(Desktop: Dell Inspiron 5559 64 Bit / Phone: iPhone 6s MG632LL/A )Operating System(Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - iOs 12.4.6 ) My Question or IssueI have been automatically unfollowed by...

  • Regular
  • Plan Premium Country Canada Device (Desktop: Dell Inspiron 5559 64 Bit  / Phone: iPhone 6s MG632LL/A ) Operating System (Windows 10 64 Bit Version 1909 (OS Build 18363.836 / iPhone 6s - i...
  • ebon_ibex
  • Gig Goer
  • 833 Views
  • 3 replies
  • 1 likes
  • 833 Views
  • 3 replies
  • 1 likes

Superuser Contribution Song appears in my recently played that I've never listened to

PlanPremiumCountryUSA My Question or IssueFor the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been in a playlist, because it's not even remotely similar to the music I ...

  • Visitor
  • Plan Premium Country USA   My Question or Issue For the past 6-8 months, I've had a song appear in my Recently Played and I've never listened to it. I know it's not something that's been i...
  • Mario
  • Spotify Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files stored on Onedrive

Plan PremiumCountry SEDevice Lenovo X1Operating System W10My Question or Issue I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speaker in my Lenovo but I cannot use my WIFI BOSE speakers which I can if...

  • Gig Goer
  • Plan Premium Country SE Device Lenovo X1 Operating System W10 My Question or Issue   I have my songs stored as local files in the microsoft cloud onedrive. I can play them using the speake...
  • Elena
  • Moderator
  • 724 Views
  • 1 replies
  • 0 likes
  • 724 Views
  • 1 replies
  • 0 likes

Spotify playlist no longer in my list that I created but still exists

Plan PremiumBoth android and window app There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get an option to add it to my playlists. Ive checked in my deleted ...

  • Regular
  • Plan Premium Both android and window app   There is a playlist that I created some years ago that still exists as my husband has it under his lists but I don't and when I open it I dont get a...
  • SoundShots
  • Composer
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Transfer playlist ownership including followers

My Question or IssueI play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave the orchestra and want to transfer the ownership of t...

  • Visitor
  • My Question or Issue I play in the local orchestra and have made a playlist, with music that we play, a while ago. Almost everybody is following this playlist, but recently, I have decided to leave ...
  • Luan
  • Spotify Star
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recommendations, generated playlists all messed up after using sleep sound

PlanPremiumCountryUSADevice(Nest devices, modern PC, Samsung Galaxy 7)Operating SystemWindows desktop, Google Assistant, Android My Question or Issue So, for months I've had great recommendations with the "Discover Weekly", "Release Radar", "Daily Mi...

  • Casual Listener
  • Plan Premium Country USA Device (Nest devices, modern PC, Samsung Galaxy 7) Operating System Windows desktop, Google Assistant, Android   My Question or Issue   So, for months I'...
  • Mario
  • Spotify Legend
  • 715 Views
  • 1 replies
  • 1 likes
  • Generate
    music
  • 715 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs from a playlist from 2017

I’ve been trying to find a few songs from Spotify’s Chill playlist that were featured on it back in 2017, but aren’t on it anymore and for the life of me I cannot remember a single song from it, did anyone have the playlist saved, even if it were a f...

  • Casual Listener
  • I’ve been trying to find a few songs from Spotify’s Chill playlist that were featured on it back in 2017, but aren’t on it anymore and for the life of me I cannot remember a single song from it, did ...
  • W1SHFULtv
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random play in liked songs is not exactly random

I really appreciate that the liked songs list exteded beyond 10,000, really thanks a lot for that, but I have detected something about the random list play. If i hit Random, the random selects songs from the top list only. It doesnt matter if you fil...

  • Casual Listener
  • I really appreciate that the liked songs list exteded beyond 10,000, really thanks a lot for that, but I have detected something about the random list play.   If i hit Random, the random selec...
  • Mikelot
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Superuser Contribution Home icons

PlanPremium CountryPH DeviceiPhone 8 plus 2017 Macbook Air 11 inch Operating SystemiOS 13.4.1Mac OS Catalina My Question or IssueIf we users can change our country settings under Home, it would be more fun.Right now, our location is based on our regi...

  • Regular
  • Plan Premium   Country PH   Device iPhone 8 plus  2017 Macbook Air 11 inch    Operating System iOS 13.4.1 Mac OS Catalina   My Question or Issue If we use...
  • 22f6c-2lmzrda
  • Regular
  • 680 Views
  • 5 replies
  • 0 likes
  • 680 Views
  • 5 replies
  • 0 likes

Superuser Contribution New Premium account missing features/different UI [PC APP]

[Edit] What I think is happening is that the new account is signing into the vastly inferior web player interface, even through the PC app. When I sign into my old account through the web player, the interface matches what I'm getting on the new acco...

  • Visitor
  • [Edit] What I think is happening is that the new account is signing into the vastly inferior web player interface, even through the PC app. When I sign into my old account through the web player, the...
  • merahmatric1
  • Casual Listener
  • 1288 Views
  • 4 replies
  • 4 likes
  • 1288 Views
  • 4 replies
  • 4 likes

Solved!!Superuser Contribution Songs have been deleted from my playlist

PlanPremium My Question or IssueI notice some songs were deleted from one of my playlists between last night and today. I think this has happened before, but I wasn't sure until today. How can this happen and is there a way I can see which songs have...

  • Casual Listener
  • Plan Premium   My Question or Issue I notice some songs were deleted from one of my playlists between last night and today. I think this has happened before, but I wasn't sure until today. H...
  • Elena
  • Moderator
  • 439 Views
  • 3 replies
  • 0 likes
  • 439 Views
  • 3 replies
  • 0 likes

Cant playback local files

I am trying to play back local files that i have set up in spotify. When i try to play them back it doesnt work and says Spotify cant play this right now. If you have the file on your computer you can import it. I have already imported the file and i...

  • Visitor
  • I am trying to play back local files that i have set up in spotify. When i try to play them back it doesnt work and says Spotify cant play this right now. If you have the file on your computer you ca...
  • SoundShots
  • Composer
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Liked songs' not updating on a device

PlanPremiumCountryNetherlandsDeviceMacBookPro11,1Operating SystemmacOS Mojave 10.14.6 My Question or Issue Due to the recent update of the amount of 'liked songs' being updated to infinity (I believe) I could finally have all my music in one place. N...

  • Music Fan
  • Plan Premium Country Netherlands Device MacBookPro11,1 Operating System macOS Mojave 10.14.6   My Question or Issue   Due to the recent update of the amount of 'liked songs' bein...
  • Ivan
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes