Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.
I can log in on the app, search music, but when I press a song, I get a new screen that says it's Premium material and that you need a Premium account to listen to this song.
I monthly pay 9,99, but it just doesn't work!!
Please give me a solution soon or I will stop using Premium!
Solved! Go to Solution.
Hi dan777edelstyn & MattyChan- Right now you're both on our Unlimited subscription. This gives you unlimited streaming on your laptop, but a Premium subscription is needed to stream on your phone.
Nanjiroh- That's strange. Your upgrade has definitely gone through.
Are you signing in with your Facebook email and password? Can you also confirm which app version you have installed on your iPhone?
alrkn- You have indeed made a dupiclate account via your Facebook. Not to worry, that's gone now.
To avoid confusion, I recommend always signing in with your 'alrkn' username (not your email). You could also link your Facebook to 'alrkn' via your Preferences page.
Please log out of your Spotify Account and then out of your Facebook account on your Iphone.
Log in Into your Facebook Accoutn again and then into your spotify account. Then u must get a message from FB on your Screen that Facebook is starting Spotify , if u didn´t get this message , change your Facebook password and do the same procedure this works for me , 100 %
If it works , pls Kudo 🙂