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I am not able to download the Spoitfy app. I keep getting a message saying: "Authentication required. You need to sign in to your Google account."
I am signed in to my google account. I even signed out and signed back in...
I've been pulling my hair out over this for an hour. Thanks for the fix. It's absurd that Spotify isn't more clear on that as so many sites ask for username when almost all are an email address. Should fix this.
I logged in through facebook and now I've lost all my saved songs and my account isn't premium anymore. Even if I log out and and login in via username and password I'm still connected to facebook
That worked for me...odd that the Spotify folks can't just make the coding change...it clearly says email address...don't they know the address is @gmail/yahoo/whatever.com?
Please call me Im having problem to login
Oi @TonyP5, tudo bom?
Dá uma olhada se tem algum VPN instalado na sua rede e me avisa!
Try clearing your cache and cookies in a browser and see if it works.
If not, I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.
Support usually gets back within a day or two.
Are you behing a firewall or proxy?
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