Remove enhance feature

[Hyber]

Keeps reverting to enhanced very annoying and not needed or wanted very unhelpful

[MihailY]

Hey,

Thanks for reaching out.

Can you please provide a bit more info about your issue, so we can investigate further? Also, have you tried reinstalling the app to see if that fixes it?

Keep us posted.

[Hyber]

When I open Spotify on my phone and go to play my liked playlist the enhanced feature is automatically on, if I reopen it again it  reverts to enhanced. Not something I enjoy using. Continuously having to change it back. Stupid function. And yes I have tried reinstalling the app 

[Eni]

Hi @Hyber, 

Thanks for your reply. 

Could you try logging out and then logging back in twice in a row? We know it sounds odd, but this will trigger a sync between your account and phone. 

If this doesn't do the trick, would you mind asking a friend or a relative to log in to their account on your phone to check if the same happens with a different account?

We'll be on the lookout. 

[Hyber]

Tried your suggestion. didn’t work. enhanced feature still on as a default. Logged in and out twice. Not a solution.

[Lyubka]

Hey @Hyber,

Thanks for getting back to us. 

Does the issue occur on a different device with your account or with a different account on your device? Would you mind trying what @Eni suggested in the previous reply? This will helps us understand if the issue is account related or not. 

Let us know how it goes.

[Hyber]

Only on iPhone not on computer and I have tried @Eni suggested logging in and out twice consecutively didn’t work.

[Dian]

Hey @Hyber,

Thanks for the reply.

Could you try a different account on your device ? Is the Enhanced feature on by default with a different account?

Keep us posted,

Cheers!

[Hyber]

reinstalled app now enhanced feature so off