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Hey,
Thanks for reaching out.
Can you please provide a bit more info about your issue, so we can investigate further? Also, have you tried reinstalling the app to see if that fixes it?
Keep us posted.
When I open Spotify on my phone and go to play my liked playlist the enhanced feature is automatically on, if I reopen it again it reverts to enhanced. Not something I enjoy using. Continuously having to change it back. Stupid function. And yes I have tried reinstalling the app
Hi @Hyber,
Thanks for your reply.
Could you try logging out and then logging back in twice in a row? We know it sounds odd, but this will trigger a sync between your account and phone.
If this doesn't do the trick, would you mind asking a friend or a relative to log in to their account on your phone to check if the same happens with a different account?
We'll be on the lookout.
Tried your suggestion. didnโt work. enhanced feature still on as a default. Logged in and out twice. Not a solution.
Hey @Hyber,
Thanks for getting back to us.
Does the issue occur on a different device with your account or with a different account on your device? Would you mind trying what @Eni suggested in the previous reply? This will helps us understand if the issue is account related or not.
Let us know how it goes.
Only on iPhone not on computer and I have tried @Eni suggested logging in and out twice consecutively didnโt work.
Hey @Hyber,
Thanks for the reply.
Could you try a different account on your device ? Is the Enhanced feature on by default with a different account?
Keep us posted,
Cheers!
reinstalled app now enhanced feature so off
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ