Touch Preview on iOS removal

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Touch Preview on iOS removal

Spotify
Spotify

Hey folks, Spotify here!

 

Just a quick post to let you know we’re in the process of removing Touch Preview, the feature on the iOS app that gives you a sneak peek of a playlist, song, album, or artist before you hit play.

 

We’ve taken this decision as it currently has a very low engagement rate. We’re committed to offering the best experience on each platform, and we’re actively looking into new possibilities for the long press feature.

 

The change will take effect with app version 8.4.15, which goes live in the App Store today.

 

We’d love to hear your thoughts on what long press feature you’d like to see added. Thanks in advance for sharing your feedback!

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Re: Touch Preview on iOS removal

Rock Star 24
Rock Star 24

If you would like to see Touch Preview come back, you can add your vote to this idea:

 

https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idi-p/1900...

MattSudaRock Star 24
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428 Replies

Re: Touch Preview on iOS removal

y0uri
Casual Listener

This feels like a knee-**bleep** response to complaints about platform-inequality. I don't believe for a second it "currently has a very low engagement rate". I think you either ran into technical difficulty to make this work on Android, or, and this is way more likely, there were legal/licensing issues with when and how much to pay out to artists that were being previewed without the track being actually started/listened to in the regular way.

So not only can't you, or won't you bring this much loved iOS-only feature to Android, perhaps in a misguided effort to quash the complaints, you're punishing even the people that can and do enjoy this feature, by removing it from all devices. WOW. And after years of stringing Android-users along, too.

I think you've grossly underestimated how much value this one single feature brought to your app for iOS users. Me, for example, I only use Spotify on Android to listen to music I've discovered / set-up previously on my iOS device. Touch Preview made browsing the catalog so much more fun.

You could've at least been honest with your users about the real issue here, instead of just getting rid of it 2,5 years down the line. What a way to take a dump on your users.


PS. Please, everyone also vote here:
https://community.spotify.com/t5/Live-Ideas/iOS-Discover-Restore-Touch-Preview-on-iOS-App/idc-p/1919...

Re: Touch Preview on iOS removal

Enrikoma
Roadie

It's the worst choice that you've ever done.

Touch preview gave a sense to iOS 3D touch devices, allowed us to match the right song, searched through shazam or suggest by a friend.

It helped us to find new songs, understanding if a playlist or an album was right for us. To check song in our playlists, to surf faster into App Spotify. 

Your other competitors on iOS (Apple Music over all) give a preview button to listen about thirty seconds of a song, but no one had had the same idea to use touch preview, not even Apple. I think to touch on an album cover: a very cool thing.

Several times there have been problems to fix with this function, but remove it completely, without introducing alternatives is the worst choice.

I really hope you want to think about it or introduce alternative features to get that function back, cause this is a loud autogoal and a perfect help for iOS users - Apple streaming music.

Re: Touch Preview on iOS removal

Rock Star 24
Rock Star 24

So instead of adding Touch Preview to Android (other platforms) like was promised in the press release and never came, you guys decide to just remove it altogether from iOS 2.5 years later just because it had low usage?

 

If you would have released it on Android, more people would become aware of it and there would be more people talking about the feature and using it.

 

It had low usage because it was poorly advertised and not fully implemented across both major mobile apps (iOS and Android). Nobody knew it was there. This was a feature that set Spotify apart from the rest. It was really cool.

 

This is a very poor decision. Please add it back.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Touch Preview on iOS removal

burner
Roadie
**bleep** actually?
It‘s getting worse and worse...

When will the feature of listening to music be finally removed?

Re: Touch Preview on iOS removal

scalv3rt
Roadie

What's the point, you never listen to us anyway!  The feature could have stayed for people who did use it and for those who didn't use it, they were still having a good user experience, it made no difference to them.

 

It's just like the song limit, no limit wouldn't effect those who weren't bothered or aware of it.

Re: Touch Preview on iOS removal

mysame
Newbie

Such a bad choice. 

Re: Touch Preview on iOS removal

HassanTanveer
Newbie
Never felt so demotivated to use the Spotify app now that you've removed one of my favourite features. You should've introduced a feature to toggle on or off if bothered you that much? Or leave it the **bleep** alone! If it's not broke don't fix it!!

I highly doubt it was a problem for users, I enjoyed it because it allowed me to listen to the preview before changing tracks and at the same time discovering new artists to add to my library and playlists

Re: Touch Preview on iOS removal

maxxy649
Casual Listener
I've never really felt the need to comment on a change before but this feels very counterintuitive; sure, not everyone uses the feature but why remove it when it's very useful to some - especially with no replacement? I would go so far as to say it's a large part of the reason I use Spotify over rival services. I can't say much more other than "please bring this back :(".

Re: Touch Preview on iOS removal

isaiasconj
Casual Listener

Why Remove. i just update on my iphone. i enjoyed using it. It made finding songs easy from really long playlists or albums. i dont want to click on tracks one by on just to hear the song. that what kept me from changing subscription. Please enable it back.

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