Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
244619 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129062 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454177 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309053 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying! It even says premium in the phone as well. It works fine when i just use it with my Sonos or with my computer etc. How do i fix this?
I am a premium user and i have only been able to use shuffle on my iPhone 5S for a while now - really anoying! It even says premium in the phone as well. It works fine when i just use it w...
392 Views
0 replies
0 likes
Dear All, One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently hot and popular in another country. However, I didn't see thes...
Dear All, One of the key value of Spotify which is advanced than iTune is the top lists of several countries such as UK, US, AU, etc. This shows people in the world wide what is currently ...
594 Views
0 replies
0 likes
I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help
I updated ny ipad mini 2 to iOS 8. And when i downloaded the Spotify app, it Was in english. I have tryed to set the language To Danish only. But it still keeps in the english, What to do? Please help
407 Views
0 replies
0 likes
Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows ...
Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows....
Music Fan
1287 Views
6 replies
0 likes
I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so.
I have Spotify Premium and I now can't seem to turn off shuffle on my playlist. Can you tell me how this is done? This seems to be an issue in every other release/update or so.
490 Views
0 replies
0 likes
Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhone. Namely, the songs in a playlist that were from m...
Through a series of events stemming from today's iOS 8 update which I won't go into, I was shocked to find that some of my playlists had not been complete in all the time I've had Spotify on my iPhon...
1033 Views
0 replies
0 likes
Hello, when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound..it is nothing to do with the volume as i can play radio stations on ...
Hello, when i play any song on my i phone thu spotify there is no sound, it sometimes plays a song once then won't play any other, it looks like it is playing but there is no sound.....
677 Views
0 replies
1 likes
Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love"). If I could restrict my search to, say, Songs within My Music, I could scan the search results and seeing the title would...
Sometimes I want to find a song that I know is in My Music but I can only remember one or two words from the title (e.g. "love"). If I could restrict my search to, say, Songs within My Music, I...
476 Views
0 replies
0 likes
410 Views
0 replies
0 likes
When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enough it's not working again. I've deleted the app and...
When I click on a particular album on and artist page or album page there has been about an 85% chance that it will not load. I've re-booted and this works for a couple of songs/records but soon enou...
Casual Listener
3006 Views
1 replies
1 likes
Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to anyone? How can I fix this so that my songs and playlists ...
Hi, I'm finding that when I make a playlist on my iPhone, its not available on my iPad. The only playlists I can see on the iPad are the ones that I've made on the PC. Does this make sense to any...
Newbie
638 Views
2 replies
0 likes
Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at syncing with my computer and when I save them for of...
Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at s...
345 Views
0 replies
0 likes
I just want to know if can you pay for 2 premium spotify accounts under one itunes account?
I just want to know if can you pay for 2 premium spotify accounts under one itunes account?
Casual Listener
762 Views
1 replies
0 likes
After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.
After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.
701 Views
0 replies
0 likes
hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in. I am frustrated right now. Thanks for help and sorry f...
hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in....
Community Legend
523 Views
1 replies
0 likes
When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am I doing wrong to add playlist to app? Thanks.
When I click on spotify logo in embedded playlist, it launches iphone safari, I have spotify installed, I click open and it launches app but playlist is NOt added. cannot find through search. What am...
Casual Listener
1521 Views
1 replies
1 likes
When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It's really starting to get on my nerves now! Anyone h...
When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It'...
374 Views
0 replies
0 likes
First, i sync my "Selection" Playlist. If i only do that, the app works fine. When i want to sync some playlist from folder (and subfolder) it works. All is synced. But, when I filter the to see only my synced playlists : 1 : i dont see all my synced...
First, i sync my "Selection" Playlist. If i only do that, the app works fine. When i want to sync some playlist from folder (and subfolder) it works. All is synced. But...
402 Views
0 replies
0 likes
So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't make it appear again. Any ideas?
So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't ma...
422 Views
0 replies
0 likes
Having had Spotify Premium for some years - I recently bougth an Ipod Touch 16Gb - when trying to connct to the computer via USB, it for some reason claims to connect to Wifi to show up under devices - why is this ? - should it not be sufficent to co...
Having had Spotify Premium for some years - I recently bougth an Ipod Touch 16Gb - when trying to connct to the computer via USB, it for some reason claims to connect to Wifi to show up und...
Casual Listener
1245 Views
3 replies
0 likes
