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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279321 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178782 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118896 Views

19 replies

38 likes

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Completely baffled by Spotify and I Pod classic

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are given do not seem to match my experience. Is it even ...

Newbie

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are gi...

Spaceboy88

Roadie

714 Views

2 replies

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My G3 iPod touch isn't syncing with Spotify.

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But since the reboot, I have been unable to get my iPod...

Regular

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But ...

WitchesRayvyn

Regular

1456 Views

7 replies

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Solved!! All playlists deleted

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

Casual Listener

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

rtj18

Casual Listener

1321 Views

4 replies

0 likes

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What?!

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that was, but make the heads roll and then fix it. Also,...

Newbie

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that ...

Peter__

Community Legend

403 Views

1 replies

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Spotify tracks stop playing at random

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after an undefined time. They skip to the next track but n...

Music Fan

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after a...

MichelDC

Casual Listener

4997 Views

25 replies

0 likes

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Help! I need my music!!

I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S

Newbie

I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S

Josh

Community Legend

396 Views

1 replies

0 likes

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Solved!! I have a question about how works the offline mode.

The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with offline mode is keep on the harddisk of the phone. So ...

Newbie

The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with...

pnc

Community Legend

534 Views

1 replies

0 likes

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synching ipod

i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong

Casual Listener

i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong  

MattSuda

Spotify Star

446 Views

2 replies

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Issues with Syncing

I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone/computer to sync and nothing is working - uninstal...

Newbie

I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone...

Adam

Roadie

391 Views

1 replies

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Shuffle only. Need help!

Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?

Newbie

Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?

Adam

Roadie

404 Views

1 replies

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Not all tracks syncing to device

When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the same result.

Casual Listener

When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the ...

robzim737

Community Legend

376 Views

1 replies

0 likes

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Solved!! Won't Load Anything

My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything). When I search for a band it just say "an error occured", and when I look go into the discover area, it loads those playlists, but not the music itse...

Newbie

My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything).  When I search for a band it just say "an error occured", and when I look  go into the ...

smcmechen

Casual Listener

6343 Views

4 replies

1 likes

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Logout and playlists to DL again

Hello,This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists!Is this a known issue?Thanks for your feedback

Visitor

Hello, This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists! Is this a known issue? Thanks for your feedback

user-removed

Not applicable

835 Views

4 replies

0 likes

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Airplay: Stream to an Airport Device

Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs from my iPhone to the same amp. Problem is the audio...

Regular

Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs...

Pommie

Regular

506 Views

2 replies

0 likes

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Cant find Spotify om My apps

I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to

Newbie

I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to

Josh

Community Legend

543 Views

2 replies

0 likes

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Songs wont finish

I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?

Casual Listener

I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?

pnc

Community Legend

740 Views

4 replies

0 likes

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Solved!! problems with syncing ipod touch to computer

My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but not without the wireless. What am I doing wrong?

Newbie

My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but n...

user-removed

Not applicable

4990 Views

8 replies

2 likes

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Ads in unlimited recently on my mobile (ios)

I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging out and in, closing it down, etc. And yes my subscri...

Casual Listener

I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging o...

zacharydl

Casual Listener

1066 Views

5 replies

0 likes

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Spotify Premium Crashing on Startup

I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still have the same problem. This happens on both my home l...

Newbie

I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still ha...

Peter__

Community Legend

654 Views

5 replies

0 likes

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