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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

226838 Views

53 replies

13 likes

  • 226838 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

151703 Views

507 replies

108 likes

  • 151703 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106281 Views

19 replies

38 likes

  • 106281 Views
  • 19 replies
  • 38 likes

Spotify Sync with iPod Classic

He guys! I just tried to sync my iPod Classic with spotify.I did every step like it's recommended on the spotify page.So, now I can see my iPod in the left line, but when I wanna sync something, spotify won't copy the selected playlists on my iPod.Th...

Newbie

He guys! I just tried to sync my iPod Classic with spotify. I did every step like it's recommended on the spotify page. So, now I can see my iPod in the left line, but when I wanna sync som...

Peter__

Community Legend

982 Views

1 replies

0 likes

  • 982 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't load or play any music iPhone 5s

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even after restarting my phone. So I reinstalled that app.....

Casual Listener

The probem started three days ago. I tried opening Spotify and it would try to load but immediately would crash. I tried it a few more times throughough the next few days but it never worked even aft...

austinvegh

Casual Listener

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

How does my family play music on their phones.

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Newbie

My mom tries to play music on her phone and it plays to mine is there a way we can play music at the same time we have premium.

Peter__

Community Legend

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Spotify closes

When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?

Casual Listener

When I start spotify on my iPad, spotify closes itself after just a few seconds. I have upgraded spotify several times, I have also reinstall spotify but without success. What should I do...?

moto_n_more

Casual Listener

1160 Views

7 replies

0 likes

  • 1160 Views
  • 7 replies
  • 0 likes

Not synching

I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice

Casual Listener

I am not able to synch offline lists when connected to wifi.. Why? World fine before, and wifi is ok.. Please advice

Joe

Community Legend

493 Views

5 replies

0 likes

  • 493 Views
  • 5 replies
  • 0 likes

Spotify App stuck on "Connecting" on 3G Cellular Data iOS 7.0.4 iPhone 4S

The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making it unable to play any type of tracks. I have reinst...

Casual Listener

The Spotify app was working a couple of days ago, then suddenly since yesterday everytime I use it away from any WiFi connection it gets stuck on "Connecting" on the lower part of the screen, making ...

PaulBC

Casual Listener

1999 Views

4 replies

0 likes

  • 1999 Views
  • 4 replies
  • 0 likes

Only a few of my playlists appear on my IPad

I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavailable tracks to no avail - this only changes slightly ...

Casual Listener

I have premium (or at least a free trial of it) and see that only around 15 of my playlists appear on the iPad. It isn't set to offline mode, and I've switched between hiding and not hiding unavaila...

Peter__

Community Legend

1519 Views

9 replies

0 likes

  • 1519 Views
  • 9 replies
  • 0 likes

How to sync to ipod? after stupidly clicking no to

the 'Erase all ipod and sync with spotify' option? i did this by accident the first time i plugged in my new shuffle and the option has never come back! Thanks

Newbie

the 'Erase all ipod and sync with spotify'  option? i did this by accident the first time i plugged in my new shuffle and the option has never come back!   Thanks  

Joe

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Why does the search function on iOS suck now?

I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function. To me, it seems like it has regressed. It use to be that if you searched for a term... for example "Bow...

Casual Listener

I've been using Spotify for a while on iPhone, iPad. At some point recently they updated the app and it seems to have changed the search function.  To me, it seems like it has regressed. &...

Peter__

Community Legend

759 Views

2 replies

0 likes

  • 759 Views
  • 2 replies
  • 0 likes

Problems with Alpine IDA-X305S

Hi,I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member).When I connect the iPhone via USB I get 'No Song' displayed and there is no playback.My girlfriend has ex...

Casual Listener

Hi, I have just brought an Alpine IDA X-305S media receiver for my car to connect my iPhone 5s running Spotify (which I am a premium paid member). When I connect the iPhone via USB I get 'No Song...

DanHowes

Casual Listener

986 Views

2 replies

0 likes

  • 986 Views
  • 2 replies
  • 0 likes

Spotify Connect - I really want to use it!

Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much detail, I have some use case where I really could use...

Casual Listener

Hi, I've got a Mac, a PC, iPad, a Denon receiver AVR-1000 (not on the list) and iPhone. I still try to figure out which devices can use Spotify Connect and which can't. Without going into too much de...

MattJThompson

Casual Listener

691 Views

3 replies

1 likes

  • 691 Views
  • 3 replies
  • 1 likes

Spotify in car with usb connection

In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app. Now when I start spotify I can only play te first song and after that the car stereo automatically switches to de default music app! Is th...

Regular

In my new car I can connect my iphone 4 running iOS 5.1.1 so I can play all the songs that are in my music app.   Now when I start spotify I can only play te first song and after that the ca...

ruteclrp

Casual Listener

18783 Views

9 replies

0 likes

  • 18783 Views
  • 9 replies
  • 0 likes

How to avoid adding duplicate songs?

Hi, Is there a way not to have duplicate songs in my playlists? Another word ... while I am actually adding songs into my playlist, I wanna see a message saying that the song I am adding actually had been added into the playlistis before. Is there su...

Newbie

Hi,   Is there a way not to have duplicate songs in my playlists?    Another word ... while I am actually adding songs into my playlist,  I wanna see a message saying...

Josh

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Premium

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the computer it says I'm already premium and it should wor...

Newbie

I've been using premium for awhile, and our premium went off last week, so I paid for premium yesterday, nothing is working like it was last night, like on the iPad. So when I went to look on the com...

Peter__

Community Legend

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

iPhone 4 not recognizing Premium account

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive tried restarting the phone, deleting/reinstalling sp...

Newbie

Just recently I purchased spotify premium and it works perfectly on my macbook and ipad, but it'll still treat my account as basic on my iphone 4. I've brosed the forums for possible solutions; ive t...

Peter__

Community Legend

382 Views

1 replies

1 likes

  • 382 Views
  • 1 replies
  • 1 likes

Solved!! New shuffle

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I love spotify never an issue tell now but if I wante...

Casual Listener

Since we have got this new shuffle update it seems to me that this is just like pandora I can't just click a song in my playlist and listen to it. I also can have so many skips. Don't get me wrong I ...

Peter__

Community Legend

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Can't search for playlists with premium subscription

I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists that other people have put together. I would love to...

Regular

I'm using iOS version 0.9.3.212 with a premium subscription. My husband is using same version but with a free subscription. When he uses the search function, he has access to all of these playlists t...

Lozzfromoz

Regular

802 Views

6 replies

0 likes

  • 802 Views
  • 6 replies
  • 0 likes

Music Pausing

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any idea what causes this to happen on the iPhone, and ...

Regular

My iPhone app will play certain song for a short length of time, and then the music will stop for a couple of seconds, and then continue. This does not occur on my PC (SAMSUNG). Does anyone have any ...

CurlyKopite

Regular

1015 Views

12 replies

0 likes

  • 1015 Views
  • 12 replies
  • 0 likes

Howto sync from a device to the computer, and not the other way around??

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer. Any advice? Thanks

Regular

The title states the question. I do my playlist editing on my iPhone. Thefore I want the sync to go from the device to the computer.   Any advice? Thanks  

Joe

Community Legend

426 Views

4 replies

0 likes

  • 426 Views
  • 4 replies
  • 0 likes