Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37419 Views

41 replies

10 likes

  • 37419 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103080 Views

115 replies

12 likes

Other
  • 103080 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1323 Views

0 replies

0 likes

iOS
  • 1323 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299297 Views

61 replies

16 likes

  • 299297 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126096 Views

19 replies

38 likes

  • 126096 Views
  • 19 replies
  • 38 likes

Won't play synced songs on offline

I click on a play list that's synced offline n I'm lucky if one song even plays on the list... I have the premium on iPhone 5. All of the updates are up to date. I've tried deleting n re downloading it tried unsyncing songs n re syncing them nothing ...

Newbie

I click on a play list that's synced offline n I'm lucky if one song even plays on the list... I have the premium on iPhone 5. All of the updates are up to date. I've tried deleting n re downloading ...

Peter__

Community Legend

2301 Views

2 replies

0 likes

  • 2301 Views
  • 2 replies
  • 0 likes

error 01 with alpine car stereo

This worked fine for a week then suddenly after playing 1 track the car stereo showed error 01. I have read many many posts but no fix. Spotify say they do not deal with car head units and that is their answer. It is not a head unit issue but a spoti...

Regular

This worked fine for a week then suddenly after playing 1 track the car stereo showed error 01. I have read many many posts but no fix. Spotify say they do not deal with car head units and that is th...

paulnw95

Regular

1673 Views

2 replies

0 likes

  • 1673 Views
  • 2 replies
  • 0 likes

Solved!! Why are my local files only playable in shuffle?

I can't seem to be able to play specific local files I own. I have synced them and they are appearing in my local files area on my phone but I can only listen to these tracks via shuffle, and skipping through local files is counting towards my 6 skip...

Newbie

I can't seem to be able to play specific local files I own. I have synced them and they are appearing in my local files area on my phone but I can only listen to these tracks via shuffle, and skippin...

Peter__

Community Legend

724 Views

2 replies

0 likes

  • 724 Views
  • 2 replies
  • 0 likes

Sportify syncing with Iphone 5s

Hello, I use a Android tablet and a iphone and on both I have spotify running. But i have a few problems with the Iphone. He syncs but serval number are not synct to my iphone but on the Android tablet they are. I see it serval times that it syncs a ...

Roadie

Hello,   I use a Android tablet and a iphone and on both I have spotify running. But i have a few problems with the Iphone.   He syncs but serval number are not synct to my iphone ...

plsderksen

Roadie

749 Views

4 replies

0 likes

  • 749 Views
  • 4 replies
  • 0 likes

Is the shuffle play feature going to be fixed?

I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get fixed ever?

Roadie

I have a playlist of about 280 songs and the same songs play over and over again on shuffle play. Somebody has already said that the shuffle feature doesn't really work properly. Is this going to get...

Peter__

Community Legend

978 Views

6 replies

0 likes

  • 978 Views
  • 6 replies
  • 0 likes

phone not letting me use offline or synching music

Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloading app and logging in again but nothing working ?

Newbie

Hi my phone is not showing up under devices however all of my music and playlists are showing up on my phone but I can not play them offline and it says that they are not synched ? Tried redownloadin...

pnc

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!! Why is my iPhone app crashing?!

I currently have version 0.9.1. When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app crashes and goes back to my home screen. Sometimes it doesn't even...

Casual Listener

I currently have version 0.9.1.   When I try to go into the app, it loads for a few seconds, and then the message "Browse is not available while in offline mode." appears before the app cras...

Peter__

Community Legend

3481 Views

7 replies

0 likes

  • 3481 Views
  • 7 replies
  • 0 likes

problems with offline playlists

Hi, I hope someone will be able to help me with this. On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I restart the app. It has happened since I updated the app. Any ideas?

Regular

Hi,   I hope someone will be able to help me with this.   On my ipod touch, whenever I add a new playlist and synch it for listening offline, it immediately deletes them when I rest...

Greg

Roadie

1395 Views

10 replies

0 likes

  • 1395 Views
  • 10 replies
  • 0 likes

Connect on iPhone 4s not finding Windows 8.1 laptop

I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!

Newbie

I am synced to the laptop and it shows the iphone, but when I tap connect on the iphone 4s, it doesn't recognize any devices. Please help!

Josh

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

How turn off shuffle on spotify iPhone?

For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around its only on shuffle on my phone, and i can not tur...

Newbie

For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around...

robzim737

Community Legend

1077 Views

1 replies

0 likes

  • 1077 Views
  • 1 replies
  • 0 likes

Does Spotify work with Parrot MKi9200?

Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I understand that I have to select 'Application Audio' t...

Newbie

Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I u...

JorgeLuisBorges

Newbie

14609 Views

5 replies

0 likes

  • 14609 Views
  • 5 replies
  • 0 likes

The music quality option is not working on my Iphone 5

Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.

Casual Listener

Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.

thoma1s

Casual Listener

772 Views

5 replies

0 likes

  • 772 Views
  • 5 replies
  • 0 likes

iOS - music/playlists stuck loading indefinitely

Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable: 1) Every playlist I try to open show...

Casual Listener

Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became comp...

blake

Community Legend

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

How do I sort / group all my offline playlists?

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...

Roadie

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far.   Apart from the offline playlists... I work with a lot of folders and subfolder...

Christoffer

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Unable to play track

Playlists play fine individual songs say unable to play track

Newbie

Playlists play fine individual songs say unable to play track

Peter__

Community Legend

536 Views

3 replies

0 likes

  • 536 Views
  • 3 replies
  • 0 likes

How do I remove connection with Facebook?

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

Newbie

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

Peter__

Community Legend

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Why is spotify so **bleep**

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...

Newbie

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...

Peter__

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Premium is not working on iphone

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

Casual Listener

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

Peter__

Community Legend

1345 Views

7 replies

0 likes

  • 1345 Views
  • 7 replies
  • 0 likes

Can't share tracks iPhone 5s.

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...

Gig Goer

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email.   When I select either of them a transition screen appears momentarily a...

rebortver

Casual Listener

2863 Views

15 replies

0 likes

  • 2863 Views
  • 15 replies
  • 0 likes

Facebook connection issues - I've tried every suggestion!

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...

Newbie

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...

Merik

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes