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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31084 Views

40 replies

9 likes

  • 31084 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95703 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294019 Views

60 replies

15 likes

  • 294019 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123911 Views

19 replies

38 likes

  • 123911 Views
  • 19 replies
  • 38 likes

How do I sort / group all my offline playlists?

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...

Roadie

I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far.   Apart from the offline playlists... I work with a lot of folders and subfolder...

Christoffer

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Unable to play track

Playlists play fine individual songs say unable to play track

Newbie

Playlists play fine individual songs say unable to play track

Peter__

Community Legend

520 Views

3 replies

0 likes

  • 520 Views
  • 3 replies
  • 0 likes

How do I remove connection with Facebook?

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

Newbie

How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook

Peter__

Community Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Why is spotify so **bleep**

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...

Newbie

Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...

Peter__

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Premium is not working on iphone

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

Casual Listener

HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?

Peter__

Community Legend

1309 Views

7 replies

0 likes

  • 1309 Views
  • 7 replies
  • 0 likes

Can't share tracks iPhone 5s.

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...

Gig Goer

When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email.   When I select either of them a transition screen appears momentarily a...

rebortver

Casual Listener

2811 Views

15 replies

0 likes

  • 2811 Views
  • 15 replies
  • 0 likes

Facebook connection issues - I've tried every suggestion!

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...

Newbie

I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...

Merik

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Offline - shuffle - stops playing, but app says still playing.

I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoepd a problem. The music plays back fine, but it will then reac...

Casual Listener

I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode.   However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoe...

incompletepete

Casual Listener

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

Help

I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.

Casual Listener

I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.

Peter__

Community Legend

623 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Facebook login

I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists state they are created by a friend of mine who used my s...

Casual Listener

I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists sta...

Peter__

Community Legend

736 Views

5 replies

0 likes

  • 736 Views
  • 5 replies
  • 0 likes

Playlist track order on iPhone

Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 about this problem but no recent ones and to be honest it doesn't seem lik...

Casual Listener

Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function?   Can anybody please help me with this?   I've seen posts from 2012 a...

H2O2

Casual Listener

569 Views

2 replies

0 likes

  • 569 Views
  • 2 replies
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cant sync my spotify files to my ipod

i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available offline mode and they seemed to sync on to spotify...

Newbie

i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available...

Peter__

Community Legend

2327 Views

3 replies

0 likes

  • 2327 Views
  • 3 replies
  • 0 likes

Unable to Play Track on Android or iPad, but playable on PC?

Hi all,Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.On the iPad, it says "Unable to Play Track" when you try to play it.Other related posts for...

Regular

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to ...

excalibr-inbox

Regular

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Spotify Connect Between Devices

I have Spotify Connect and started about the same time as a friend. He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing. How do I enable this on my account. All my devices are on the same wifi network ...

Casual Listener

I have Spotify Connect and started about the same time as a friend.  He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing.  How do I enable t...

Peter__

Community Legend

743 Views

1 replies

0 likes

Connect
iphone
  • 743 Views
  • 1 replies
  • 0 likes

Is there a way to download songs on Spotify playlist to sync with iPod?

Is there a way to download songs on spotify playlist so that I can sync with ipod? It appears that the only way it will sync is if the files are considered "local files." How can I add songs on spotify to "local files" so that I can sync to ipod?

Casual Listener

Is there a way to download songs on spotify playlist so that I can sync with ipod?  It appears that the only way it will sync is if the files are considered "local files."  How can I add so...

saabygirl

Casual Listener

1205 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Problems Playing Some Tracks Offline

OK so I have a premium account with Spotify that I use with my iPhone 5 Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 tracks. Playing each track online is fine. Yet when I flick the switch t...

Casual Listener

OK so I have a premium account with Spotify that I use with my iPhone 5   Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 track...

garyb2303

Casual Listener

697 Views

4 replies

0 likes

  • 697 Views
  • 4 replies
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iPad artist page is only showing censored version??

I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I can find it by searching for the album, but this work...

Casual Listener

I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I ca...

BaldishGuy

Casual Listener

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Spotify needs USB synchronization

Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Premium was so that I could listen to my music offlin...

Newbie

Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Pr...

Mr_Anderson

Newbie

2193 Views

6 replies

10 likes

  • 2193 Views
  • 6 replies
  • 10 likes

Spotify crashes on iPod Touch 3G

I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes, the music begins to stutter and then goes silent o...

Casual Listener

I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes,...

vtmw

Newbie

2392 Views

6 replies

0 likes

ios 5
ipod
  • 2392 Views
  • 6 replies
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I´ve purchased Spotify Unlimited but still have ads

I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???

Newbie

I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???

Peter__

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes