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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31062 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95694 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294014 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123909 Views

19 replies

38 likes

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  • 19 replies
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Radio kicks in when playlist ends

Hi there, When any of my iPhone playlist end, for some reason the radio function kicks in. Is there any way to turn that off? Thanks! Roman

Casual Listener

Hi there,   When any of my iPhone playlist end, for some reason the radio function kicks in.  Is there any way to turn that off?     Thanks! Roman

roman34

Casual Listener

478 Views

2 replies

0 likes

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Solved!! Can't stream on iOS4

Hi,Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.

Casual Listener

Hi, Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.

c203

Casual Listener

711 Views

2 replies

0 likes

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  • 2 replies
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My songs wont sync

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, you can sync it from your computer." Please Help! T...

Music Fan

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, ...

virgiedog

Music Fan

1313 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Spotify Mobile iOS7 menu difference

Hello, I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" section in the menu. I'm sharing the screenshot of the menu. P...

Regular

Hello,   I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" ...

Peter__

Community Legend

3170 Views

18 replies

0 likes

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Why do my songs stop playing on IOS 7.0.6?

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is the updated version as well. Any assistance is grea...

Casual Listener

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is ...

Peter__

Community Legend

985 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Albums and Songs missing from ipad and android devices

Hi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks??? Android: Shows "16 tracks" on Playlist, but only lists 9iPad : Shows "9 t...

Regular

  Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on mobile devices, there are only 9 tracks??? A...

excalibr-inbox

Regular

553 Views

2 replies

0 likes

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APP NOT WORKING ON IPHONE

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online that will allow me to even blimmin pay for the fir...

Newbie

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online...

user-removed

Not applicable

1035 Views

4 replies

0 likes

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Songs stop iPhone

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service I pay every month does not work correctly. I desins...

Casual Listener

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service ...

thegrinderman

Casual Listener

626 Views

3 replies

0 likes

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  • 3 replies
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'Add to Queue' Feature Gone?!?

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

Casual Listener

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

robzim737

Community Legend

1000 Views

3 replies

0 likes

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Probleme mit ios Geräten Premium vorhanden

Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr usen. Die App möchte von uns das wir uns ein Premium Paket zulegen...

Newbie

Hallo,   meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr us...

307 Views

0 replies

0 likes

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Solved!! Spotify Offline Mode - How does it work?

Hello, im just trying to find out if the offline play stores the music on my phone storage?

Newbie

Hello, im just trying to find out if the offline play stores the music on my phone storage? 

Peter__

Community Legend

829 Views

1 replies

0 likes

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  • 1 replies
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Unable to Play Music after Backup/Restore from iTunes

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware versions (ex. 7.0 -> 7.1) the following occurs: Upon launching Spo...

Newbie

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed.   Every time I upgrade firmware...

Peter__

Community Legend

1010 Views

1 replies

0 likes

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  • 1 replies
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Ipad wont sync playlists offline and keeps crashing

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

11ashboy

Regular

2117 Views

5 replies

0 likes

Premium
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  • 5 replies
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Solved!! Discover (General Question)

Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi

Visitor

Greetings   Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover.    Thanks   Andi ...

user-removed

Not applicable

745 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify won't download music

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and running.

Casual Listener

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week.    I checked the server, and it said it was up and ru...

Josh

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Deleted my facebook account. How can you transfer Spotify Premium to another account?

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my facebook account I can no longer access Spotify Pre...

Newbie

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my ...

Peter__

Community Legend

3677 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Gapless Playback is not quite

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Music Fan

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Peter__

Community Legend

10620 Views

10 replies

0 likes

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Completely baffled by Spotify and I Pod classic

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are given do not seem to match my experience. Is it even ...

Newbie

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are gi...

Spaceboy88

Roadie

786 Views

2 replies

0 likes

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My G3 iPod touch isn't syncing with Spotify.

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But since the reboot, I have been unable to get my iPod...

Regular

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But ...

WitchesRayvyn

Regular

1529 Views

7 replies

0 likes

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  • 7 replies
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Solved!! All playlists deleted

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

Casual Listener

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

rtj18

Casual Listener

1384 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes