Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44017 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109558 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438367 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302109 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around its only on shuffle on my phone, and i can not tur...
For some reason i can not take off the shuffle feature on my iphone. This happened once before and i believe a turned it off through my PC, which resulting it turning of on my phone. This time around...
Community Legend
1087 Views
1 replies
0 likes
Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I understand that I have to select 'Application Audio' t...
Hi, I have the Parrot MKi9200 and an iPhone 4S. I know that the music on my iPhone works flawlessly, with the remote ect... I was wondering, if I had Spotify would this work just as flawlessly? I u...
Newbie
14652 Views
5 replies
0 likes
Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
Why isn't there any difference when I switch the music quality from normal to exreme, it sounds much more worse than I listen it from my Mac.
Casual Listener
793 Views
5 replies
0 likes
Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became completely unusable: 1) Every playlist I try to open show...
Hey I'm a Premium subscriber and I think Spotify is a fantastic service. I've been using it for about three months now on both Desktop and iOS. But since about a week ago Spotify on iOS became comp...
Community Legend
822 Views
3 replies
0 likes
I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolders... a system which works beautifully on my Mac... But when I ...
I recently switched from Android to iOS and I have to say it is definately an improvement for Spotify so far. Apart from the offline playlists... I work with a lot of folders and subfolder...
Community Legend
541 Views
1 replies
0 likes
Playlists play fine individual songs say unable to play track
Playlists play fine individual songs say unable to play track
Community Legend
552 Views
3 replies
0 likes
How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
How do I remove connection with facebook? I never wanted it in the first place and have no idea why it has connected. I have a separate log in details from facebook
Community Legend
490 Views
1 replies
0 likes
Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay £9.99 a month for this **bleep** time for napster m...
Why on earth does spotify keep syncing tracks that have already been synced for months, wipes my whole collection and sync's again stops me being able to play offline, this is doing my nut in, I pay ...
Community Legend
403 Views
1 replies
0 likes
HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
HELP! My Spotify premium account does not sync with the Spotify app on my iPhone! It does work on my PC but when I try to do it on my phone it refuses to work, what should I do?
Community Legend
1369 Views
7 replies
0 likes
When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily as if its working normally then it disappears showing the share...
When I have a track I want to share I click share. I get the 5 different options to share. I always use SMS or email. When I select either of them a transition screen appears momentarily a...
Casual Listener
2891 Views
15 replies
0 likes
I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes round and uses my iPad to log on to her Facebook acco...
I have a tricky one - I downloaded the Spotify app on my iPad and iPhone and made myself an account using my email address (not via facebook). Made some playlists etc. and all good. A friend comes ro...
Community Legend
578 Views
1 replies
0 likes
I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoepd a problem. The music plays back fine, but it will then reac...
I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoe...
Casual Listener
842 Views
3 replies
0 likes
I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.
I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.
Community Legend
674 Views
4 replies
0 likes
I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists state they are created by a friend of mine who used my s...
I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists sta...
Community Legend
783 Views
5 replies
0 likes
Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 about this problem but no recent ones and to be honest it doesn't seem lik...
Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 a...
Casual Listener
609 Views
2 replies
0 likes
i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available offline mode and they seemed to sync on to spotify...
i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available...
Community Legend
2369 Views
3 replies
0 likes
Hi all,Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.On the iPad, it says "Unable to Play Track" when you try to play it.Other related posts for...
Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to ...
Regular
788 Views
2 replies
0 likes
I have Spotify Connect and started about the same time as a friend. He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing. How do I enable this on my account. All my devices are on the same wifi network ...
I have Spotify Connect and started about the same time as a friend. He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing. How do I enable t...
Community Legend
772 Views
1 replies
0 likes
Is there a way to download songs on spotify playlist so that I can sync with ipod? It appears that the only way it will sync is if the files are considered "local files." How can I add songs on spotify to "local files" so that I can sync to ipod?
Is there a way to download songs on spotify playlist so that I can sync with ipod? It appears that the only way it will sync is if the files are considered "local files." How can I add so...
Casual Listener
1219 Views
2 replies
0 likes
OK so I have a premium account with Spotify that I use with my iPhone 5 Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 tracks. Playing each track online is fine. Yet when I flick the switch t...
OK so I have a premium account with Spotify that I use with my iPhone 5 Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 track...
Casual Listener
749 Views
4 replies
0 likes
