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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85995 Views
  • 19 replies
  • 38 likes
  • 85995 Views
  • 19 replies
  • 38 likes

I thought mobile was free

I have an ipod touch second generation and downloaded the spotify app. It worked amazing until tonight when all the music is greyed out and says i need to purchase premium I thought spotify was free on mobile forever?

  • Newbie
  • I have an ipod touch second generation and downloaded the spotify app. It worked amazing until tonight when all the music is greyed out and says i need to purchase premium I thought spotify was free ...
  • JCdotnl
  • Roadie
  • 747 Views
  • 3 replies
  • 0 likes
  • 747 Views
  • 3 replies
  • 0 likes

Not able track

All my songs are "not able to play" I have to use shuffle play, but then I cant choose which song I want. I upgraded to premium, but it didnt help..

  • Newbie
  • All my songs are "not able to play" I have to use shuffle play, but then I cant choose which song I want. I upgraded to premium, but it didnt help..
  • Joe
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Spotify uses too much 3G traffic for premium subscription

Hi there, I have the premium subscription and I've downloaded several playlists on my iPhone. I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify had downloaded the biggest amount of traffic comparing to all other appl...

  • Casual Listener
  • Hi there,   I have the premium subscription and I've downloaded several playlists on my iPhone.   I've found that for the last 20 days Spotify had been used 50GB traffic and Spotify...
  • maximtuliuk
  • Casual Listener
  • 470 Views
  • 4 replies
  • 0 likes
  • 470 Views
  • 4 replies
  • 0 likes

0.9.3.212 Breaks Siri

I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4. Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause Siri to start listening for a split second and then stop (as in...

  • Visitor
  • I am often having the occurance of Siri not working when playing music from Spotify. 5S on 7.0.4.   Launching Siri while spotify (music playing doesn't seem to matter) will sometimes cause S...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

Music Has Disapeared

I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disapeared from Spotify. I tried looking for the customer...

  • Newbie
  • I had my favorite album "Jung Brutal Gutaussehen 2" on my spotify and I woke up today and it was entirely gone without warning. I checked my PC and reset my phone and still gone. The album has disape...
  • Taylor
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Request for comp/reimbursement for overage fees stemming from ios bug

I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m-p/667878#M2838I'm not doing this in an accusatory manne...

  • Music Fan
  • I'd like to respectfully request that Spotify make some gesture towards its users who suffered through this bug http://community.spotify.com/t5/Bugs/iOS-Application-using-excessive-mobile-data/m...
  • Peter__
  • Community Legend
  • 513 Views
  • 2 replies
  • 0 likes
  • 513 Views
  • 2 replies
  • 0 likes

Radio based on Artist very inaccurate

Hello, my radio experience is very random. This tends to happen every few songs in between. https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png Not sure how backstreet boys is related to Akon.

  • Newbie
  • Hello, my radio experience is very random. This tends to happen every few songs in between.   https://www.dropbox.com/s/jvqxew1cvl509s7/Photo%2030-01-2014%205%2027%2031%20pm.png &nbsp...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! My name showing up before artists?

I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the artists name and the album. For example: Jane Doe - ...

  • Casual Listener
  • I recently switched from a Facebook linked account, to a regular account with just my e-mail. Since doing so, I've noticed that in the Spotify app under a song name, is my own full name, before the a...
  • madlyhadley
  • Casual Listener
  • 544 Views
  • 2 replies
  • 0 likes
  • 544 Views
  • 2 replies
  • 0 likes

Volume Normalization

I recently switched my phone from a Droid X to an iPhone 5s. One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s. Some songs are extremely loud and some are very quiet. Many mon...

  • Music Fan
  • I recently switched my phone from a Droid X to an iPhone 5s.  One difference I've noticed in Spotify is that songs between different albums are not normalized for volume in the iPhone 5s.  ...
  • Peter__
  • Community Legend
  • 1354 Views
  • 1 replies
  • 0 likes
  • 1354 Views
  • 1 replies
  • 0 likes

Premium upgrade

Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.

  • Casual Listener
  • Upgraded to premium yesterday. Still shows as free on laptop and iPad but works as premium but still works as free in iPhone 4S. I've logged out, turned off and reinstalled. Any suggestions please.
  • Joe
  • Community Legend
  • 536 Views
  • 5 replies
  • 0 likes
  • 536 Views
  • 5 replies
  • 0 likes

Missing alternative albums on iOS iPad and iPhone - no "1 more release" link

On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I have just noticed there is no such link on the iPhone...

  • Community Legend
  • On desktop you can scroll to the bottom of an album tracklist and see if there are other versions of that album on Spotify - there will be a link that says "1 more release" or something similar. I ha...
  • Joe
  • Community Legend
  • 950 Views
  • 1 replies
  • 0 likes
  • alternative albums
    alternative releases
  • 950 Views
  • 1 replies
  • 0 likes

play list not syncing

hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it

  • Casual Listener
  • hello i have spotify premium on my iphone 5 and the songs wont sync i have tried everything to try to get my offline music sorted its got to the staged that i might get rid of it
  • Joe
  • Community Legend
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Ipad Spotify not playing full song

I've downloaded Spotify for my iPad after the news about being able to play it for free etc. I promptly picked one of the Top Lists and started listening. After a couple of songs, it only plays the first 60-90 seconds of the song before cutting off a...

  • Newbie
  • I've downloaded Spotify for my iPad after the news about being able to play it for free etc.   I promptly picked one of the Top Lists and started listening. After a couple of songs, it only ...
  • Joe
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Search by artist not possible offline (on iphone app)

Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find all the song from all playlist of an artist? To add all s...

  • Casual Listener
  • Hello How is it possible to search song or artist if you are offline for our music you've already download locally on your iphone? Like if you upload music on itunes? Isn't it possible to find al...
  • elie1988
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • 374 Views
  • 2 replies
  • 0 likes

Solved!! iPhone 5S - Zero functionality - No playlists, can't search songs, no radio, no discover, etc

Specs Premium Spotify Account iPhone 5S running iOS 7.0.4Spotify App Version 0.9.2.7 Background Story So I noticed one day that certain songs I had added from my desktop Spotify program were not updating onto my iPhone. Hm, I thought, I guess I'll tr...

  • Casual Listener
  • Specs Premium Spotify Account iPhone 5S running iOS 7.0.4 Spotify App Version 0.9.2.7   Background Story So I noticed one day that certain songs I had added from my desktop Spotify pr...
  • Joe
  • Community Legend
  • 570 Views
  • 3 replies
  • 0 likes
  • 570 Views
  • 3 replies
  • 0 likes

iphone app and corporate proxy

I cannot connect to the web with iphone spotify app, if there's proxy used in the environment.Couriosly the desktop application works fine. Any help? T

  • Newbie
  • I cannot connect to the web with iphone spotify app, if there's proxy used in the environment. Couriosly the desktop application works fine.   Any help?   T
  • karllark
  • Regular
  • 4881 Views
  • 2 replies
  • 2 likes
  • 4881 Views
  • 2 replies
  • 2 likes

Some songs won't play from my playlist

Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing but nothing happen.

  • Newbie
  • Hi, have Iphone 4 and a Premium subscription, have had the same playlist for a year without problem, suddenly some of the tracks don´t have sound you can see the icon and looks like they are playing ...
  • Adam
  • Roadie
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Solved!! listening to playlists on my ipad

spotify won't play my playlists (online) on my ipad. I have spotify on my pc and my ipad. The ipad picks up my playlists and lists them correctly. When I try to play them it just switches to some radio feature that it thinks I might like - it won't p...

  • Casual Listener
  • spotify won't play my playlists (online) on my ipad.  I have spotify on my pc and my ipad.  The ipad picks up my playlists and lists them correctly.  When I try to play them it just sw...
  • Joe
  • Community Legend
  • 1248 Views
  • 7 replies
  • 0 likes
  • 1248 Views
  • 7 replies
  • 0 likes

Spotify Ipad app wont sync songs offline and crashes

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

  • Regular
  • Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...
  • Joe
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes