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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37387 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103041 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1321 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299291 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126083 Views

19 replies

38 likes

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  • 19 replies
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Offline - shuffle - stops playing, but app says still playing.

I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode. However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoepd a problem. The music plays back fine, but it will then reac...

Casual Listener

I ride a motorbike and often ride with my headphones in and Spotify playing on offline mode.   However, since moving from an iPhone 4 to an iPhone 5s (both with the latest iOS), it's develoe...

incompletepete

Casual Listener

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes

Help

I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.

Casual Listener

I use to have spotify but I had deactivated my premium account last month and I want to reactivated it without losing my music.

Peter__

Community Legend

662 Views

4 replies

0 likes

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  • 4 replies
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Facebook login

I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists state they are created by a friend of mine who used my s...

Casual Listener

I'm having an issue with my spotify account, I'm logged in with my account and attempting to login with my facebook and on my ipad and iPhone it is stating someone else's name? All my playlists sta...

Peter__

Community Legend

771 Views

5 replies

0 likes

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  • 5 replies
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Playlist track order on iPhone

Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function? Can anybody please help me with this? I've seen posts from 2012 about this problem but no recent ones and to be honest it doesn't seem lik...

Casual Listener

Hi, is it possible to rearrange the playlist order on mobile playlist without using the drag and drop function?   Can anybody please help me with this?   I've seen posts from 2012 a...

H2O2

Casual Listener

586 Views

2 replies

0 likes

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  • 2 replies
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cant sync my spotify files to my ipod

i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available offline mode and they seemed to sync on to spotify...

Newbie

i have a ipod nano, i cannot sync the files i have downloaded on to my spotify accounct to the ipod, i am a premium coustermer just started my 30 day free trial, i have set all the songs to available...

Peter__

Community Legend

2356 Views

3 replies

0 likes

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Unable to Play Track on Android or iPad, but playable on PC?

Hi all,Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.On the iPad, it says "Unable to Play Track" when you try to play it.Other related posts for...

Regular

Hi all, Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices. On the iPad, it says "Unable to ...

excalibr-inbox

Regular

767 Views

2 replies

0 likes

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Spotify Connect Between Devices

I have Spotify Connect and started about the same time as a friend. He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing. How do I enable this on my account. All my devices are on the same wifi network ...

Casual Listener

I have Spotify Connect and started about the same time as a friend.  He can control playback between iPhone and iPad with Spotify Connect and I can not do the same thing.  How do I enable t...

Peter__

Community Legend

760 Views

1 replies

0 likes

Connect
iphone
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Is there a way to download songs on Spotify playlist to sync with iPod?

Is there a way to download songs on spotify playlist so that I can sync with ipod? It appears that the only way it will sync is if the files are considered "local files." How can I add songs on spotify to "local files" so that I can sync to ipod?

Casual Listener

Is there a way to download songs on spotify playlist so that I can sync with ipod?  It appears that the only way it will sync is if the files are considered "local files."  How can I add so...

saabygirl

Casual Listener

1211 Views

2 replies

0 likes

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Problems Playing Some Tracks Offline

OK so I have a premium account with Spotify that I use with my iPhone 5 Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 tracks. Playing each track online is fine. Yet when I flick the switch t...

Casual Listener

OK so I have a premium account with Spotify that I use with my iPhone 5   Ive created a playlist for all the tracks I want to listen to Offline which consists at the moment of 587 track...

garyb2303

Casual Listener

732 Views

4 replies

0 likes

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  • 4 replies
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iPad artist page is only showing censored version??

I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I can find it by searching for the album, but this work...

Casual Listener

I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I ca...

BaldishGuy

Casual Listener

609 Views

1 replies

0 likes

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  • 1 replies
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Spotify needs USB synchronization

Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Premium was so that I could listen to my music offlin...

Newbie

Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Pr...

Mr_Anderson

Newbie

2275 Views

6 replies

10 likes

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  • 6 replies
  • 10 likes

Spotify crashes on iPod Touch 3G

I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes, the music begins to stutter and then goes silent o...

Casual Listener

I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes,...

vtmw

Newbie

2437 Views

6 replies

0 likes

ios 5
ipod
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  • 6 replies
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I´ve purchased Spotify Unlimited but still have ads

I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???

Newbie

I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???

Peter__

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Radio kicks in when playlist ends

Hi there, When any of my iPhone playlist end, for some reason the radio function kicks in. Is there any way to turn that off? Thanks! Roman

Casual Listener

Hi there,   When any of my iPhone playlist end, for some reason the radio function kicks in.  Is there any way to turn that off?     Thanks! Roman

roman34

Casual Listener

497 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't stream on iOS4

Hi,Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.

Casual Listener

Hi, Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.

c203

Casual Listener

726 Views

2 replies

0 likes

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  • 2 replies
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My songs wont sync

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, you can sync it from your computer." Please Help! T...

Music Fan

My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, ...

virgiedog

Music Fan

1338 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Spotify Mobile iOS7 menu difference

Hello, I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" section in the menu. I'm sharing the screenshot of the menu. P...

Regular

Hello,   I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" ...

Peter__

Community Legend

3589 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Why do my songs stop playing on IOS 7.0.6?

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is the updated version as well. Any assistance is grea...

Casual Listener

This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is ...

Peter__

Community Legend

1021 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Albums and Songs missing from ipad and android devices

Hi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks??? Android: Shows "16 tracks" on Playlist, but only lists 9iPad : Shows "9 t...

Regular

  Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on mobile devices, there are only 9 tracks??? A...

excalibr-inbox

Regular

569 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

APP NOT WORKING ON IPHONE

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online that will allow me to even blimmin pay for the fir...

Newbie

The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online...

user-removed

Not applicable

1073 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes