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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37371 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103028 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1318 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299281 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126081 Views

19 replies

38 likes

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Songs stop iPhone

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service I pay every month does not work correctly. I desins...

Casual Listener

While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service ...

thegrinderman

Casual Listener

638 Views

3 replies

0 likes

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  • 3 replies
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'Add to Queue' Feature Gone?!?

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

Casual Listener

I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!

robzim737

Community Legend

1018 Views

3 replies

0 likes

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  • 3 replies
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Probleme mit ios Geräten Premium vorhanden

Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr usen. Die App möchte von uns das wir uns ein Premium Paket zulegen...

Newbie

Hallo,   meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr us...

318 Views

0 replies

0 likes

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Solved!! Spotify Offline Mode - How does it work?

Hello, im just trying to find out if the offline play stores the music on my phone storage?

Newbie

Hello, im just trying to find out if the offline play stores the music on my phone storage? 

Peter__

Community Legend

853 Views

1 replies

0 likes

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  • 1 replies
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Unable to Play Music after Backup/Restore from iTunes

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware versions (ex. 7.0 -> 7.1) the following occurs: Upon launching Spo...

Newbie

I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed.   Every time I upgrade firmware...

Peter__

Community Legend

1021 Views

1 replies

0 likes

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Ipad wont sync playlists offline and keeps crashing

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...

Regular

Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...

11ashboy

Regular

2145 Views

5 replies

0 likes

Premium
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Solved!! Discover (General Question)

Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi

Visitor

Greetings   Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover.    Thanks   Andi ...

user-removed

Not applicable

774 Views

2 replies

0 likes

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Spotify won't download music

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and running.

Casual Listener

I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week.    I checked the server, and it said it was up and ru...

Josh

Community Legend

550 Views

1 replies

0 likes

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Solved!! Deleted my facebook account. How can you transfer Spotify Premium to another account?

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my facebook account I can no longer access Spotify Pre...

Newbie

I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my ...

Peter__

Community Legend

3684 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Gapless Playback is not quite

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Music Fan

I'm not a gapless playback freak, but I decided to give it a try by listening to a mixtape I occasionally listen to. The gap is much shorter, but it is still there.

Peter__

Community Legend

10737 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Completely baffled by Spotify and I Pod classic

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are given do not seem to match my experience. Is it even ...

Newbie

I am completely new to digital music. I have Spotify premium and have just bought an I Pod Classic to play the music on. I do not understand any of the directions for doing this. Examples that are gi...

Spaceboy88

Roadie

811 Views

2 replies

0 likes

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My G3 iPod touch isn't syncing with Spotify.

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But since the reboot, I have been unable to get my iPod...

Regular

About a month ago, I suddenly got a message on my iPod that I had too many 'offline devices' registered and all my playlists stopped working. Since then I have had my 'offline devices' rebooted. But ...

WitchesRayvyn

Regular

1578 Views

7 replies

0 likes

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  • 7 replies
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Solved!! All playlists deleted

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

Casual Listener

I have premium and all of my playlists have been deleted. I have logged out/logged in as well as deleted and redone loaded the app on my iPhone and the playlists are still all gone.

rtj18

Casual Listener

1406 Views

4 replies

0 likes

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What?!

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that was, but make the heads roll and then fix it. Also,...

Newbie

Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that ...

Peter__

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Spotify tracks stop playing at random

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after an undefined time. They skip to the next track but n...

Music Fan

Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after a...

MichelDC

Casual Listener

5402 Views

25 replies

0 likes

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  • 25 replies
  • 0 likes

Help! I need my music!!

I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S

Newbie

I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S

Josh

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Solved!! I have a question about how works the offline mode.

The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with offline mode is keep on the harddisk of the phone. So ...

Newbie

The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with...

pnc

Community Legend

589 Views

1 replies

0 likes

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  • 1 replies
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synching ipod

i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong

Casual Listener

i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong  

MattSuda

Spotify Star

484 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Issues with Syncing

I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone/computer to sync and nothing is working - uninstal...

Newbie

I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone...

Adam

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes