Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31045 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95681 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424918 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294007 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Community Legend
375 Views
1 replies
0 likes
Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that was, but make the heads roll and then fix it. Also,...
Spotify for iOS7 no longer has a "home page" function, and even when the app is turned off I can't get back to a search page without hitting "back" for 10 minutes. Not sure who's brilliant idea that ...
Community Legend
422 Views
1 replies
0 likes
Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after an undefined time. They skip to the next track but n...
Spotify, I think you have a major problem. Lately, since a week or 3, both on my iPhone 4 (iOS7) and Ipod touch 4th Gen the tracks of my downloaded playlists, when being offline, stop playing after a...
Casual Listener
5254 Views
25 replies
0 likes
I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S
I subscribes to spotify premium but it's still telling me i need to upgrade to have music offline :S
Community Legend
428 Views
1 replies
0 likes
The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with offline mode is keep on the harddisk of the phone. So ...
The thing is that i make playlists and suscribe to playlists also. I put the offline mode on so i can listen when i have no internet connections. So i suppose that the musics on the playlist with...
Community Legend
570 Views
1 replies
0 likes
i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong
i am trying to sync my ipod when i plug it in to my laptop nothing happens what am i doing wrong
Spotify Star
471 Views
2 replies
0 likes
I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone/computer to sync and nothing is working - uninstal...
I'm experiencing multiple issues with syncing, whether it's getting my iPhone 4S to sync with my computer, or getting my playlists to sync fully to offline play. I've tried everything to get my phone...
Roadie
402 Views
1 replies
0 likes
Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?
Hi. I have a premium account, but way can I only shuffle my playlists? Can somebody help me?
Roadie
425 Views
1 replies
0 likes
When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the same result.
When I try syncing a playlist, the last 1000 or so songs don't sync to my iPod touch. I know they're available on Spotify and aren't local files. I tried re-syncing the whole playlist, but I get the ...
Community Legend
393 Views
1 replies
0 likes
My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything). When I search for a band it just say "an error occured", and when I look go into the discover area, it loads those playlists, but not the music itse...
My iphone app will open, but it won't load anything (playlists, radio stations, any music, anything). When I search for a band it just say "an error occured", and when I look go into the ...
Casual Listener
6407 Views
4 replies
1 likes
Hello,This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists!Is this a known issue?Thanks for your feedback
Hello, This happened 3 times in less than 1 week: when I launch spotlight, I have to login again and have to download all my playlists! Is this a known issue? Thanks for your feedback
Not applicable
894 Views
4 replies
0 likes
Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs from my iPhone to the same amp. Problem is the audio...
Ive been using Ipeng and a Squeezebox to stream my music colelction to my Amp for several years without any issues. I recently subscribed to Spotify premium and use Airplay to play music play songs...
Regular
536 Views
2 replies
0 likes
I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to
I just downloaded Spotify on My iPad mini but i cant find it anywhere. When I go to AppStore it says open but nothing happens...i dont Know what do to
Community Legend
579 Views
2 replies
0 likes
I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?
I've put some of my own songs onto Spotify and on my computer there fine, but on my phone, the song just doesnt finish, it just sits and the end of the song, anyone know how to fix this problem?
Community Legend
818 Views
4 replies
0 likes
My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but not without the wireless. What am I doing wrong?
My ipod touch won't show up under devices in spotify when I'm trying to sync it with my computer with a USB-cable. It works fine when it's connected to the same wireless network as the computer but n...
Not applicable
5134 Views
8 replies
2 likes
I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging out and in, closing it down, etc. And yes my subscri...
I've had unlimited for awhile now. I've never heard ads on my desktop or mobile, until a couple weeks ago when they starting playing on my mobile. I'm using an iphone 5s, and yes I've tried logging o...
Casual Listener
1140 Views
5 replies
0 likes
I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still have the same problem. This happens on both my home l...
I just signed up for the trail of spotify premium and now spotify is unresponsive and i have to force quit or it quits as soon as it starts. I tried uninstalling and restarting my comp and I still ha...
Community Legend
726 Views
5 replies
0 likes
Hi I accidentally deleted my wife's favorite playlist "Country - droid". Is it too late to get it back? Thanks for your help.
Hi I accidentally deleted my wife's favorite playlist "Country - droid". Is it too late to get it back? Thanks for your help.
Newbie
1970 Views
10 replies
0 likes
The app will reset itself or the 3 dot load screen pops up and then it will through it back to the previous screen. It happens all the time. Especitaly if i dont use the app for awhile (ie if the app is running in the backgorund and not playing any m...
The app will reset itself or the 3 dot load screen pops up and then it will through it back to the previous screen. It happens all the time. Especitaly if i dont use the app for awhile (ie if t...
Casual Listener
565 Views
2 replies
0 likes
When I use a playlist and have cross fade turned on, spotify stops playing when switching to a new song. Not every time it switches, but about every third time. I have tried to reinstall the app. I have made a "home button + turn off key start up" My...
When I use a playlist and have cross fade turned on, spotify stops playing when switching to a new song. Not every time it switches, but about every third time. I have tried to reinstall t...
Casual Listener
732 Views
3 replies
0 likes
