Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
44008 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109542 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
438356 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Regular
302055 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I can find it by searching for the album, but this work...
I went to listen to Schoolboy Q's newest and before the first song was over I noticed it was edited. I went back to his page and could not find an explicit version like I would on the PC. I know I ca...
Casual Listener
623 Views
1 replies
0 likes
Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Premium was so that I could listen to my music offlin...
Trying to sync with WiFi is just painful to watch. It is onften very slow because my interenet isn't great. Where I live, it's hard to get decent WiFi set up. The whole point of me getting Spotify Pr...
Newbie
2309 Views
6 replies
10 likes
I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes, the music begins to stutter and then goes silent o...
I have been having a problem for months with the Spotify app on my iPod Touch (iOS 5.1.1). During playback, the app crashes, either during the first song I play or after a few songs. When it crashes,...
Newbie
2457 Views
6 replies
0 likes
I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???
I still have ads on my iphone with Unlimited and thought this was something that worked for both my pc and iphone. Is that correct???
Community Legend
653 Views
1 replies
0 likes
Hi there, When any of my iPhone playlist end, for some reason the radio function kicks in. Is there any way to turn that off? Thanks! Roman
Hi there, When any of my iPhone playlist end, for some reason the radio function kicks in. Is there any way to turn that off? Thanks! Roman
Casual Listener
505 Views
2 replies
0 likes
Hi,Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.
Hi, Streaming is free right? Yet my Spotify for iOS keeps saying for premium only.
Casual Listener
748 Views
2 replies
0 likes
My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, you can sync it from your computer." Please Help! T...
My Songs won't sync. I have 4.22GB free. What is weird is some of the songs synced and others did not. The ones that did not sync are gray and when you click on them it says, " If you own the track, ...
Music Fan
1380 Views
8 replies
0 likes
Hello, I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" section in the menu. I'm sharing the screenshot of the menu. P...
Hello, I downloaded the latest version of Spotify Mobile for iOS7 but my menu is different than the others. I can't see my friends profiles and I can't see my own profile. There's no "Me" ...
Community Legend
3631 Views
18 replies
0 likes
This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is the updated version as well. Any assistance is grea...
This is very frustating. My off-line playlists keep pausing everytime i try to listen to them. I'm a relatively new subscriber to the premium and this is not what I thought I was getting. The app is ...
Community Legend
1067 Views
5 replies
0 likes
Hi all,I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent.However on mobile devices, there are only 9 tracks??? Android: Shows "16 tracks" on Playlist, but only lists 9iPad : Shows "9 t...
Hi all, I have 16 songs in a playlist for 何韻詩 , this works perfectly on the PC, with either web player or Spotify PC cilent. However on mobile devices, there are only 9 tracks??? A...
Regular
587 Views
2 replies
0 likes
The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online that will allow me to even blimmin pay for the fir...
The app on my iphone says that my free trial is over but i can continue to shuffle my playlists online for free. I have signed up for the premium subscription and there's nothing on my account online...
Not applicable
1108 Views
4 replies
0 likes
While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service I pay every month does not work correctly. I desins...
While using spotify app on iPhone...after a moment songs suddenly stop. I never had problems before but lately (a couple of days) always the same problem... Very tiring and annoying that the service ...
Casual Listener
648 Views
3 replies
0 likes
I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!
I used to add songs to the queue all the time, and today I went to do so... and the BUTTON IS GONE. Help!!
Community Legend
1028 Views
3 replies
0 likes
Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr usen. Die App möchte von uns das wir uns ein Premium Paket zulegen...
Hallo, meine Frau und ich Nutzen seit ca 2 Jahren das Premium Paket mit jeweils 1 Pc und 1 Iphone Gerät. Seit gestern können wir auf unseren Mobilen Geräten (iphone) kein Spotify mehr us...
319 Views
0 replies
0 likes
Hello, im just trying to find out if the offline play stores the music on my phone storage?
Hello, im just trying to find out if the offline play stores the music on my phone storage?
Community Legend
864 Views
1 replies
0 likes
I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware versions (ex. 7.0 -> 7.1) the following occurs: Upon launching Spo...
I'm having several issues with using Spotify on iOS 7. These issues have existed since the iOS 7 beta was out forever ago, and have never been addressed. Every time I upgrade firmware...
Community Legend
1031 Views
1 replies
0 likes
Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I unclick the button that syncs the songs and makes them a...
Please help, every time i go onto a playlist that i like and click the button to make it available offline, the first song in the playlist gets an orange exclamation mark next to it, and when I uncli...
Regular
2168 Views
5 replies
0 likes
Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi
Greetings Could someone please tell me how many days it take for a personal post (my post regarding an album I liked) to disappear from Discover. Thanks Andi ...
Not applicable
787 Views
2 replies
0 likes
I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and running.
I have had spotify for over six months, and all of a sudden my music won't download. I've been having this problem for near a week. I checked the server, and it said it was up and ru...
Community Legend
559 Views
1 replies
0 likes
I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my facebook account I can no longer access Spotify Pre...
I have permanently deleted my facebook account and therefore I no longer have Spotify Premium. I got Spotify Premium via a phone deal with Telia in Denmark and now that I have permanently deleted my ...
Community Legend
3701 Views
1 replies
0 likes
