Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 67761 Views
  • 16 replies
  • 37 likes
  • 67761 Views
  • 16 replies
  • 37 likes

Spotify Playlists

On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device? It used to be available and it seems to have disappea...

  • Newbie
  • On the desktop if you go to [ browse -> browse music ] then there will be these options for 'featured', 'new releases', 'top lists', etc. and I was wondering where that option is on mobile device?...
  • Peter__
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Problema con cuenta premium

buenas noches tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular sigo sin porder adelantar una cancion me sigue diciendo que , solo es posible dentro de 1hrs , solo se pueden adelantar 6 cada hora , p...

  • Newbie
  • buenas noches   tengo un problema , antes tenia la version gratuita y la actualice a la premiun , pero en mi celular  sigo sin porder adelantar una cancion me sigue diciendo que , solo ...
  • Peter__
  • Community Legend
  • 468 Views
  • 3 replies
  • 0 likes
  • 468 Views
  • 3 replies
  • 0 likes

3G Buffering Question

Info:-We both have iPhone 5s. Hers is on iOS 6.1.3 and mine is on 6.1.2.-We always use the latest version of Spotify (0.6.3.16 as of today)-We use "normal" bitrate-We have Sprint so we're 95% using 3G So my fiance has been dealing with excessive buff...

  • Casual Listener
  • Info: -We both have iPhone 5s. Hers is on iOS 6.1.3 and mine is on 6.1.2. -We always use the latest version of Spotify (0.6.3.16 as of today) -We use "normal" bitrate -We have Sprint so we're 95%...
  • johnstr
  • Regular
  • 1972 Views
  • 5 replies
  • 0 likes
  • 1972 Views
  • 5 replies
  • 0 likes

Can't share playlist with a spotify user

Hi,I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024.Thanks for the help!

  • Casual Listener
  • Hi, I'm trying to share a playlist with a spotify user (he does not have a facebook account) but when I use the share button and enter his username, he does not appear. The username is mvargas024. ...
  • kikist
  • Casual Listener
  • 499 Views
  • 2 replies
  • 0 likes
  • 499 Views
  • 2 replies
  • 0 likes

iPad Application Not Scrobling to Last.fm

Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it hasn't worked. Thank you!

  • Regular
  • Title pretty much says it all. I am on the latest update and spotify will not scrobble to last.fm, it's very annoying. I would like some help please. I've deleted the app and reinstalled it and it ha...
  • matthado
  • Regular
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes

Gapless/Crossfade doesn't work on synced Local Files

This is a bummer, because there are a ton of albums I'd really like to hear gapless that I synced my own local files for (to try and avoid that 3333 offline track limit). I know gapless for these tracks don't even work on the desktop client so my hop...

  • Roadie
  • This is a bummer, because there are a ton of albums I'd really like to hear gapless that I synced my own local files for (to try and avoid that 3333 offline track limit).   I know gapless for ...
  • mbug90
  • Roadie
  • 912 Views
  • 2 replies
  • 0 likes
  • 912 Views
  • 2 replies
  • 0 likes

Solved!! iPhone app crashes (does not open)

Hi, Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update. Any ideas?

  • Casual Listener
  • Hi,   Is anyone else having this problem? My iPhone app continues to crash/does not open since downloading the update.   Any ideas?
  • JimmyFryer
  • Casual Listener
  • 1204 Views
  • 4 replies
  • 0 likes
  • 1204 Views
  • 4 replies
  • 0 likes

Spotify does not resume bluetooth playing in my car

=== START OF TEMPLATE === Description Get in my car and start playing spotify to cars bluetooth. Go into work for the day Come back into car to drive home and iTunes starts playing instead of spotify which was the only app I had open. NOTE: This work...

  • Casual Listener
  • === START OF TEMPLATE ===   Description Get in my car and start playing spotify to cars bluetooth.  Go into work for the day Come back into car to drive home and iTunes starts pla...
  • Peter__
  • Community Legend
  • 1239 Views
  • 1 replies
  • 0 likes
  • 1239 Views
  • 1 replies
  • 0 likes

Related Artists gone from both iPad and iPhone app

I really miss it, it was an important feature. I hope it is a bug, and not design...

  • Gig Goer
  • I really miss it, it was an important feature. I hope it is a bug, and not design...
  • Peter__
  • Community Legend
  • 790 Views
  • 1 replies
  • 1 likes
  • 790 Views
  • 1 replies
  • 1 likes

Inability to resume playlist playback using bluetooth (needs explanation)

So this is my schedule: I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket. After a work day, where I also use my phone, when I want to drive home, Spotify only rarely resumes it's playback. I can't figure out a pat...

  • Roadie
  • So this is my schedule:   I drive to work while listening to Spotify from my iPhone over bluetooth in my pocket.   After a work day, where I also use my phone, when I want to drive home...
  • MikeResar
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Cannot search in offline mode anymore

I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was really useful. Is it a bug, or a bad design decision?

  • Gig Goer
  • I used to be able to search my synced music in offline mode. Now I am redirected to local files, which is empty... I used to be able to search all the synced playlists in offline mode, which was real...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Solved!! Never had play queue in the app.

I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I understand that it takes some time to roll out new fea...

  • Gig Goer
  • I remember in one of the updates it was advertised, that there is a play queue now. As far as I remember it was at least half a year ago. I still do not have this feature, and I really miss it. I und...
  • SPQR3
  • Gig Goer
  • 555 Views
  • 2 replies
  • 0 likes
  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Sync to iPod Classic

Good day all, I have an iPod Classic. My Spotify account is Premium. I recently tried to sync my playlists (which are available offline) to my iPod. After the erase of all my old music from my iPod, I used the option to select which playlists to sync...

  • Casual Listener
  • Good day all,   I have an iPod Classic. My Spotify account is Premium.   I recently tried to sync my playlists (which are available offline) to my iPod.   After the eras...
  • Rish
  • Casual Listener
  • 8352 Views
  • 2 replies
  • 0 likes
  • 8352 Views
  • 2 replies
  • 0 likes

iPhone app biography tab missing

Where is the biography and the similar artists tab in the iPhone app?

  • Newbie
  • Where is the biography and the similar artists tab in the iPhone app?
  • robzim737
  • Community Legend
  • 763 Views
  • 4 replies
  • 0 likes
  • 763 Views
  • 4 replies
  • 0 likes

Reorganize Play queue

How do i re-organize the play queue. I have found the play queue on my android phone but cant find it on iPhone.How do you move tracks in the play queue? I guessed long press would take you into track moving mode, but no.Thanks.

  • Spotify Legend
  • How do i re-organize the play queue. I have found the play queue on my android phone but cant find it on iPhone. How do you move tracks in the play queue? I guessed long press would take you into ...
  • Peter__
  • Community Legend
  • 613 Views
  • 2 replies
  • 0 likes
  • 613 Views
  • 2 replies
  • 0 likes

Spotify won't open on iPhone 5

I click the app it says something about not being able in browser mode and just turns off. Please help. I have reset my phone too

  • Newbie
  • I click the app it says something about not being able in browser mode and just turns off. Please help. I have reset my phone too
  • Joe
  • Community Legend
  • 760 Views
  • 1 replies
  • 1 likes
  • 760 Views
  • 1 replies
  • 1 likes

App crashes every single time I try to access inbox

A friend of mine sent me six song suggestions today. The notification "dot" tells me I have 6 notifications waiting, but every single time I try to access Spotify the app crashes. I am using Spotofy on a brand new iPad Air. Tried turning the iPad on ...

  • Regular
  • A friend of mine sent me six song suggestions today. The notification "dot" tells me I have 6 notifications waiting, but every single time I try to access Spotify the app crashes. I am using Spotofy ...
  • youngdoe
  • Regular
  • 663 Views
  • 2 replies
  • 0 likes
  • 663 Views
  • 2 replies
  • 0 likes

How do I delete the synced offline files from my iPhone?

i have 3 playlists each one including about 100 songs for offline listening on my iphone. i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of the playlists. and done. i checked th free space again. and it s...

  • Casual Listener
  • i have 3 playlists each one including about 100 songs for offline listening on my iphone.   i have 1.5 gb free space. and i choose on main window. and chose red minus . and deleted one of ...
  • Peter__
  • Community Legend
  • 2405 Views
  • 3 replies
  • 0 likes
  • 2405 Views
  • 3 replies
  • 0 likes

Siri / Voice Control for Spotify

Hi I think I can develop an app which allows Siri to control Spotify (I know there are 1-2 other ways of doing this but not perfect I think). Would you find this useful? What commands do you think would be most useful? Thanks

  • Newbie
  • Hi   I think I can develop an app which allows Siri to control Spotify (I know there are 1-2 other ways of doing this but not perfect I think).   Would you find this useful?  W...
  • 945 Views
  • 0 replies
  • 5 likes
  • 945 Views
  • 0 replies
  • 5 likes