Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
243130 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
126692 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
452544 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
308120 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So I updated the Spotify app on my IP4 a couple of week ago and I noticed, that track information won't sync anymore with my in-car headunit. I have the Iphone wired up to the headunit with an original Apple cable and this worked for the last year wi...
So I updated the Spotify app on my IP4 a couple of week ago and I noticed, that track information won't sync anymore with my in-car headunit. I have the Iphone wired up to the headunit with an origin...
Regular
524 Views
2 replies
0 likes
I am using Spotify Premium to listen to music on my iphone in off-line mode. Is there a way to show the artist and track name in full screen size so it's easier to read? Having the album art is not very helpful since many of the images have tiny text...
I am using Spotify Premium to listen to music on my iphone in off-line mode. Is there a way to show the artist and track name in full screen size so it's easier to read? Having the album a...
Community Legend
586 Views
1 replies
0 likes
I have premium spotify and it won't work on the new iPhone I just got... The songs will play on shuffle but not when I tap on them. Help!
I have premium spotify and it won't work on the new iPhone I just got... The songs will play on shuffle but not when I tap on them. Help!
Community Legend
392 Views
1 replies
0 likes
Hi ! Spotify premium member. Windows 8 on my computer and iTunes for the music files / iPhone 5S. I made some mixed local files / online files playlists. It seems that the local files that doesn't synchronize on my phone doesn't exist in the Spotify ...
Hi ! Spotify premium member. Windows 8 on my computer and iTunes for the music files / iPhone 5S. I made some mixed local files / online files playlists. It seems that the local files ...
Casual Listener
563 Views
3 replies
0 likes
So I switched to spotify after Pandora started the 40 hour limit on mobile radio, and I've been liking it okay so far. But my radio stations have become so clogged with things I accidentally clicked to create radio stations and one I no longer want. ...
So I switched to spotify after Pandora started the 40 hour limit on mobile radio, and I've been liking it okay so far. But my radio stations have become so clogged with things I accidentally cl...
Regular
2494 Views
3 replies
2 likes
Since early this week when the update for iOS was released I now can't access my settings within the spotify app on my 4S. This means I can't use the play offline mode. The setting is there but since the update the currently playing or next up is min...
Since early this week when the update for iOS was released I now can't access my settings within the spotify app on my 4S. This means I can't use the play offline mode. The setting is there but since...
Regular
9810 Views
39 replies
0 likes
So for the longest time, Spotify on my iPod Touch 4g worked flawlessly! Now recently, only 2 playlists show, "Local" and "Starred". Not interested in them. I want to be able to actually listen to my playlists... I had synced every song on the majorit...
So for the longest time, Spotify on my iPod Touch 4g worked flawlessly! Now recently, only 2 playlists show, "Local" and "Starred". Not interested in them. I want to be able to actually li...
Community Legend
679 Views
1 replies
0 likes
I have multiple playlists available offline on my iphone 5S, however I wanted to check whether when I play these songs whether Spotify will recognise that they are available offline and play them as such, or whether it will automatically choose to pl...
I have multiple playlists available offline on my iphone 5S, however I wanted to check whether when I play these songs whether Spotify will recognise that they are available offline and play the...
Community Legend
481 Views
1 replies
0 likes
I have got hundreds of songs available offline on my iphone 5s, however I have 36 songs in my 'Local Files' what does that actually mean?
I have got hundreds of songs available offline on my iphone 5s, however I have 36 songs in my 'Local Files' what does that actually mean?
Community Legend
414 Views
1 replies
0 likes
For some reason my iPhone 5 wont show in devices. Well, it show for a second and then it disappears again, and I can´t sync my playlists. I have tried all the solutions, a have been able to find on this site: Turned off my firewall = didn´t solve any...
For some reason my iPhone 5 wont show in devices. Well, it show for a second and then it disappears again, and I can´t sync my playlists. I have tried all the solutions, a have been able to find ...
Casual Listener
952 Views
5 replies
0 likes
I do have an Iphone 5, all software is updated and I do have a Premium account.. For some of the playlists I use the offline mode and synced the songs on to the Iphone. However some tracks I cant listen to. It lloks like the track wont start playing ...
I do have an Iphone 5, all software is updated and I do have a Premium account.. For some of the playlists I use the offline mode and synced the songs on to the Iphone. However some tracks I cant l...
Community Legend
542 Views
3 replies
0 likes
Hi fellow Spotify users,I used to have this problem as well until someone showed me how to fix it. You don't have to Reset ALL settings, all you need to do is to reset your NETWORK SETTINGS - which happens to clear your wifi password as well but no b...
Hi fellow Spotify users, I used to have this problem as well until someone showed me how to fix it. You don't have to Reset ALL settings, all you need to do is to reset your NETWORK SETTINGS - whi...
941 Views
0 replies
1 likes
I have upgraded to ios7 on an Apple iphone 4 and have the latest Spotify mobile app. For the past two days, the radio function has stopped working. When I click on the radio, all I see is the top headline saying Radio, but the entire page is just a b...
I have upgraded to ios7 on an Apple iphone 4 and have the latest Spotify mobile app. For the past two days, the radio function has stopped working. When I click on the radio, all I see is...
Regular
5314 Views
13 replies
0 likes
Hi. I'm on the iOS version of spotify. I have I really annoying problem. Every time I put a song on que it seems to play the song twice. It does not so it every time but it does it every now and then. I have the newest update of spotify and the probl...
Hi. I'm on the iOS version of spotify. I have I really annoying problem. Every time I put a song on que it seems to play the song twice. It does not so it every time but it does it every now and then...
Community Legend
401 Views
1 replies
0 likes
I am a premium user. In the household there are three Spotify users with their own iphones, who all use the same accont. We can each create our own playlists on our MAC within the Spotify app. No problems there. My question is how do I get playlists ...
I am a premium user. In the household there are three Spotify users with their own iphones, who all use the same accont. We can each create our own playlists on our MAC within the Spotify app. N...
Community Legend
915 Views
3 replies
0 likes
Hi, Spotify app crashes when you start playing radio, close the app from app switcher, open the app again. Janne
Hi, Spotify app crashes when you start playing radio, close the app from app switcher, open the app again. Janne
608 Views
0 replies
1 likes
iPhone 5, updated os and app. Has never worked for me, works fine over wifi. Any way to fix this?
iPhone 5, updated os and app. Has never worked for me, works fine over wifi. Any way to fix this?
Regular
7655 Views
11 replies
0 likes
Hy I use Spotify on my Powermac and Iphone and I am very happy with Spotify. Now I got the latest Ipad. I do not see any playlists. What should I do?
Hy I use Spotify on my Powermac and Iphone and I am very happy with Spotify. Now I got the latest Ipad. I do not see any playlists. What should I do?
Casual Listener
689 Views
2 replies
0 likes
I have spotify premium on Mac OS and sync it with a failing I pod touch. I am looking for a new device to replacd the I pod touch. I use it offline. I have several playlists and like to change them frequently to use off line. I do not use iTunes. I d...
I have spotify premium on Mac OS and sync it with a failing I pod touch. I am looking for a new device to replacd the I pod touch. I use it offline. I have several playlists and lik...
Community Legend
502 Views
1 replies
0 likes
I am running Spotify on my iPhone with downloaded songs (offline mode). I know that I need to go online once every 30 days to keep my downloaded songs active. Does that mean that I need to go online through a wireless LAN, or is it enough to go onlin...
I am running Spotify on my iPhone with downloaded songs (offline mode). I know that I need to go online once every 30 days to keep my downloaded songs active. Does that mean that I need t...
Community Legend
394 Views
1 replies
0 likes
