Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

234739 Views

27 replies

5 likes

  • 234739 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

116268 Views

116 replies

13 likes

Other
  • 116268 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2541 Views

0 replies

0 likes

iOS
  • 2541 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304677 Views

61 replies

16 likes

  • 304677 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130202 Views

19 replies

38 likes

  • 130202 Views
  • 19 replies
  • 38 likes

Iphone App says I'm in trial, but I have been premium for months

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial. How do I remedy this? I trust it won't actually cut me off at that time since I am a paying customer.

Newbie

I switched from a 4S to a 5S and now Spotify tells me I have 32 hours left on my free trial.     How do I remedy this? I trust it won't actually cut me off at that time since I am a p...

Peter__

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Playlist sync stuck at "pending"

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5. My phone is recognized by the desktop client, but when I check a playlist to make it available offline it says "Pendi...

Newbie

Description I just got a Spotify premium account, but so far have not been able to sync any playlists for offline use on my iPhone5.  My phone is recognized by the desktop client, but when I...

Zero_G

Casual Listener

1423 Views

1 replies

4 likes

  • 1423 Views
  • 1 replies
  • 4 likes

How to access my collection on my Iphone ?

Hi everybody, I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7). I mean, on Windows I can select album and find it in "My collection". On my Iphone, I only have "My playlist" .... w...

Casual Listener

Hi everybody,   I would like to know how and where are the albums that I collect in my Windows version when I'm using my Iphone (IOS7).   I mean, on Windows I can select album and ...

LLB

Casual Listener

898 Views

2 replies

0 likes

  • 898 Views
  • 2 replies
  • 0 likes

Premium won't work on my iPhone

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light grey") it says I need premium for on-demand mobile ...

Visitor

I've paid for Premium and if I click "upgrade" in Spotify now it says I have an active Premium-account. However I canno't use Spotify on my iPhone, when I click on a song (they are all marked "light ...

Joe

Community Legend

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

IOS libSpotify: How to resume spotify player playback after interrupt when app is in background?

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added Required background modes to App plays audio in .plist. How to resume playb...

Casual Listener

I have an app which plays Spotify track. It works perfectly when app moves to background but when it get interrupted by 'call' or 'iOS pop-ups' it stops playing. I have added  Required backgroun...

Christoffer

Community Legend

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

Spotify premium NOt working

My premium has stopped letting me play songs... And says need premium to play on my iPhone???I need help to log in properly

Newbie

My premium has stopped letting me play songs... And says need premium to play on my iPhone??? I need help to log in properly

Thedev

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Downloaded songs won't play ?

Hi all, I hope you'll find an answer to this because it's very very frustrating ! I've put songs into playlists from the Web Player, I make them available offline on my iPhone but they won't play... It never did that before !... Is it because it's fr...

Casual Listener

Hi all,   I hope you'll find an answer to this because it's very very frustrating !    I've put songs into playlists from the Web Player, I make them available offline on my iP...

MelouSala

Casual Listener

2497 Views

2 replies

0 likes

  • 2497 Views
  • 2 replies
  • 0 likes

Try this track not showing up anymore?

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gives? Did they move the feature?? I'm really annoyed...

Newbie

So I love using the "try this track" to create my playlists of similar songs and it's not showing up anymore when the current song is playing. All that is showing is the "what's next" option. What gi...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Spotify for iPad doesn't pause music with navigation direction

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground.When navigon speaks driving direction (take left in 100 m) this happens:- music pauses (.1 seconds)- music resumes- navigon "speaks" but with the ...

Visitor

I'm using spotify with navigon on my iPad mini, keeping spotify in background and navigon in foreground. When navigon speaks driving direction (take left in 100 m) this happens: - music pauses (.1 ...

user-removed

Not applicable

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes

Syncing weirdness

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it wouldn't work. It got de-synced after a while for s...

Casual Listener

So, I downloaded a track to iTunes, imported it into spotify and then synced it, and I could play it on my phone and computer. But for some reason, when I tried to do it again with the same song, it ...

Joe

Community Legend

643 Views

4 replies

0 likes

  • 643 Views
  • 4 replies
  • 0 likes

Spotify deleted my Ipod playlist!!!!!

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and get my itunes songs because i havent been able to ...

Newbie

I tried to sync my Ipod with a playlist, i did everything it said about backing up files however when i went to the folder to look ALL my songs were gone, I was so happy to be able to use spotify and...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Syncing problems.

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work on my Iphone stuff I pay for via spotify doesn't. "T...

Casual Listener

Why can't I sync music from Freedom Call or Amon Amarth to my mobile devices? They work on the pc and I have premium. While albums I have bought from Amon Amarth such as Surtur Rising seems to work...

Joe

Community Legend

1268 Views

3 replies

0 likes

  • 1268 Views
  • 3 replies
  • 0 likes

Related artists/tracks in version 0.7.6

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and songs on the now playing bar at the bottom but can't ...

Music Fan

How do I get to related artists now? I used to be able to just scroll down from the current song and see the related songs and then I could "play next" and such. Now, I see the related artists and so...

Elisa23

Regular

974 Views

6 replies

1 likes

  • 974 Views
  • 6 replies
  • 1 likes

devices not connecting for local files

Hi, I am currently running an Cisco 1841 integrated router and am having trouble syncing my local files. I have looked through a lot of different options and found it is likely related to the ports not being properly opened. I am curious what ports n...

Casual Listener

Hi, I am currently running an Cisco 1841 integrated router and am having trouble syncing my local files. I have looked through a lot of different options and found it is likely related to the ports n...

Joe

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Playlist available offline stoped syncing on iPhone4S

Hello everyone!I need your help: I have quite a big playlist (about 3250 songs) that's supposed to be available offline but yesterday, I added a few songs, they do appear in the playlist on both my laptop and my iPhone but they're not available offli...

Regular

Hello everyone! I need your help: I have quite a big playlist (about 3250 songs) that's supposed to be available offline but yesterday, I added a few songs, they do appear in the playlist on both my...

Elisa23

Regular

815 Views

4 replies

0 likes

  • 815 Views
  • 4 replies
  • 0 likes

Spotify will not recognize local files on iphone4

When I am on the road using my iphone4, and using Spotify, Spotify won't recognize the local files on my iphone. What's the deal. How can I fix? I just switched over from the HTC EVO and it worked perfectly. The EVO allowed me to play the whole libra...

Newbie

When I am on the road using my iphone4, and using Spotify, Spotify won't recognize the local files on my iphone. What's the deal. How can I fix? I just switched over from the HTC EVO and it worked pe...

chasartori

Casual Listener

1418 Views

5 replies

1 likes

  • 1418 Views
  • 5 replies
  • 1 likes

Search and Browse showing no tracks under any catagory

Description Clicking search and browse, then anthing (ie: top lists, new releases, etc) takes me to the appropriate screen but with no songs listed. The correct graphic is at the top with a play button but no songs are displated. Clicking on the play...

Newbie

Description Clicking search and browse, then anthing (ie: top lists, new releases, etc) takes me to the appropriate screen but with no songs listed.  The correct graphic is at the top with a p...

Joe

Community Legend

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not working on 10th October 2013

My spotify does not seem to be working this morning. I am a premium spotify member and have spotify installed on my iPhone. The app shows that spotify is connected to the Internet and that I am getting a full 3G signal, however when I click a song to...

Regular

My spotify does not seem to be working this morning. I am a premium spotify member and have spotify installed on my iPhone. The app shows that spotify is connected to the Internet and that I am getti...

mathew320

Newbie

7358 Views

35 replies

11 likes

  • 7358 Views
  • 35 replies
  • 11 likes

My friend cannot access her Spotify Account

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...

Regular

Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...

Peter__

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Synching IPad with Laptop

I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - connecting both the laptop and iPad to the same WiFi net...

Regular

I know Led Zeppelin isn't available in Spotify, but I do own the CDs and have them all on iTunes on my laptop. How do I get them into my iPad Spotify app? I've tried doing what the guides say - conne...

Joe

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes