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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279127 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178692 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118837 Views

19 replies

38 likes

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Ipod Touch 2nd Generation crashes after 1 song

Ipod Touch 2nd Generation crashes after 1 song (iOS 4) - Please help. I have 2 ipods (iOS 4), 1 iPhone 4s + 1 iphone 3GS (both phones iOS 5.1) - no problems with the iphones . Please help. Brgds Andre

Newbie

Ipod Touch 2nd Generation crashes after 1 song (iOS 4) - Please help. I have 2 ipods (iOS 4), 1 iPhone 4s + 1 iphone 3GS (both phones iOS 5.1) - no problems with the iphones .   Please help....

Davidhelllier

Casual Listener

687 Views

1 replies

0 likes

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Will spotify ever work again?

Premium member and have not been able to use spotify app or spotify for iOS 4 on my iPhone for 4 days...this sux!

Casual Listener

Premium member and have not been able to use spotify app or spotify for iOS 4 on my iPhone for 4 days...this sux!

DeanneM

Casual Listener

794 Views

5 replies

0 likes

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New UI for IOS 7?

Hi, Does anyone know if Spotify is going to remake the UI of their apps anytime soon? They look so stale and old compared to Rdio. I'm thinking of switching over if I can find a way to upload all my playlists. Thanks.

Casual Listener

Hi,   Does anyone know if Spotify is going to remake the UI of their apps anytime soon? They look so stale and old compared to Rdio. I'm thinking of switching over if I can find a way to upl...

MattSuda

Spotify Star

761 Views

1 replies

0 likes

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Can I use my old Iphone for listening offline?

I am about to upgrade to a new Iphone 5s. I currently use my iphone 4 for listening to spotify songs offline while running. Can I continue to use my iphone 4 to listen to spotify offline after I change my wireless account over to my new Iphone 5s? Ca...

Newbie

I am about to upgrade to a new Iphone 5s.   I currently use my iphone 4 for listening to spotify songs offline while running. Can I continue to use my iphone 4 to listen to spotif...

Joe

Community Legend

2365 Views

1 replies

0 likes

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Spotify not scrobbling to Last.fm on iPhone5

Hi all Last.fm has stopped scrobbling my Spotify plays on my iPhone 5. All was working fine until recently. Any ideas? Thanks in advance.

Newbie

Hi all   Last.fm has stopped scrobbling my Spotify plays on my iPhone 5. All was working fine until recently. Any ideas?    Thanks in advance.

Joe

Community Legend

432 Views

1 replies

0 likes

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Replay geht nicht !!!

ich schreibe zum zweiten mal an vileicht ist meine erste nachicht nicht angekommen , oder hab falschverschickt, das problem ist die Replay taste ( wiederholung) des titels in meiner playlist es geht einfach nicht wenn ich schuffle und wiederholung ni...

Newbie

ich schreibe zum zweiten mal an vileicht ist meine erste nachicht nicht angekommen , oder hab falschverschickt, das problem ist die Replay taste ( wiederholung) des titels in meiner playlist es geht ...

Yamar79

Casual Listener

1081 Views

1 replies

0 likes

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NO playlists will sync - iPod Touch

Hi. I am having a huge huge huge problem that is really annoying me. when I say annoying me, I mean I am going through the roof with this. I cannot sync ANY of my playlists with my iPod Touch 4G, iOS 6.1.3, 2.04GB free space. I have done the followin...

Regular

Hi. I am having a huge huge huge problem that is really annoying me. when I say annoying me, I mean I am going through the roof with this. I cannot sync ANY of my playlists with my iPod Touch 4G, iOS...

f33un

Regular

877 Views

5 replies

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Spotify on iPhone not working 4th of July 2013

Is there a problem with spotify today? It's not working all. Deleted and reinstalled the app and still nothing. Search isn't working, radio stations not playing...

Casual Listener

Is there a problem with spotify today? It's not working all. Deleted and reinstalled the app and still nothing. Search isn't working, radio stations not playing...

Kora

Newbie

2427 Views

10 replies

0 likes

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I have premium and the app will not open on my iPhone 5

Hello! I have spotify premium and have had it for a while and now the app will not open anymore. I have deleted and re-downloaded it a bunch of times and nothing has changed. I have also logged out on my computer since I can't on my phone. Nothing se...

Visitor

Hello! I have spotify premium and have had it for a while and now the app will not open anymore. I have deleted and re-downloaded it a bunch of times and nothing has changed. I have also logged out o...

MichaelJerzak

Composer

788 Views

1 replies

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Local files- iPod touch

Hallo How can I add local files stored in my iPod touch drive into Spotify playlist? Can I do it without copying them into hard drive on my PC?

Regular

Hallo How can I add local files stored in my iPod touch drive into Spotify playlist? Can I do it without copying them into hard drive on my PC?

un_leashed

Regular

788 Views

2 replies

0 likes

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Just upgraded and can't get premium to flow to my phone

Just upgraded to premium and it keeps telling me that "only premium users can... try radio." i did the uninstall and logging out. nothing is working at this moment. What else can i do to get this to work on my phone? Thanks.

Casual Listener

Just upgraded to premium and it keeps telling me that "only premium users can... try radio." i did the uninstall and logging out. nothing is working at this moment. What else can i do to get this to ...

Joe

Community Legend

540 Views

1 replies

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how can i fix.my spotify

My problem with mine is it wont let me play my play list on my phone that.i added on thete or.on my computer it will only.let.me listen to radio on there its.driving.me crazy.wat can i do to fix it

Newbie

My problem with mine is it wont let me play my play list on my phone that.i added on thete or.on my computer it will only.let.me listen to radio on there its.driving.me crazy.wat can i do to fix it

Joe

Community Legend

763 Views

1 replies

0 likes

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Solved!! Delete radio stations?

How do you do it? I use Mac and iOS versions. Thank you.

Casual Listener

How do you do it? I use Mac and iOS versions. Thank you.

SemperHiFi

Casual Listener

1170 Views

3 replies

0 likes

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HELP INFO

i AM CURRENTLY ON THE FREE TRIAL BUT IN 30 DAYS SIGNED UP FOR THE PREMIUM PLAN . IS THERE A WAY TO TRANSFER MY SPOTIFY MUSIC TO AN EXTERNAL HARD DRIVE. IS IT POSSIBLE NOW OR DOES IT HAVE TO WAIT UNTIL THE PAYMENTS PART GOES THRU OR IF IT IS POSSIBLE ...

Casual Listener

i AM CURRENTLY ON THE FREE TRIAL BUT IN 30 DAYS SIGNED UP FOR THE PREMIUM PLAN . IS THERE A WAY TO TRANSFER MY SPOTIFY MUSIC TO AN EXTERNAL HARD DRIVE. IS IT POSSIBLE NOW OR DOES IT HAVE TO WAIT UNTI...

Liam

Community Legend

718 Views

1 replies

0 likes

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Offline playlists unavailable on iPhone 4S

I have been using Spotify offline playlists for about a year, since I have a premium account. But about 10 minutes ago, when I try to access those playlists, none of them were available off-line aside for two of my most recent additions (not the two ...

Casual Listener

I have been using Spotify offline playlists for about a year, since I have a premium account. But about 10 minutes ago, when I try to access those playlists, none of them were available off-line asid...

612 Views

0 replies

0 likes

Offline playlists unavailable
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Hi I fixed the problem

Go and finish Spotify so you do not have the problem anymore BYE spotify

Casual Listener

Go and finish Spotify so you do not have the problem anymore BYE spotify

MichaelJerzak

Composer

455 Views

1 replies

0 likes

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Songs not syncing!

Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the thing move without me touch it lol

Newbie

Can anyone help? Having issues with adding songs to playlist and syncing for offline - unsyncs all songs in that playlist and auto switches back to "available offline" option off. I can even see the ...

MichaelJerzak

Composer

1707 Views

1 replies

0 likes

information
Playlists
synchronisation
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iPad reinstall not allowed

I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of the Spotify app?

Casual Listener

I needed to reinstall Spotify on my iPad (early/first version), but the Spotify app now only works for iOS6 (which the first iPad doesn't support). Is there any way of getting an earlier version of t...

digmusic

Casual Listener

726 Views

2 replies

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Sorry. This radio station cannot be started.

I Own a Digital Distribution Company where Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based on his music it says " staion can not be created at this...

Newbie

I Own a Digital Distribution Company where  Artist upload their music to spotify and One artist Asked " Why when he went to his song on Spotify And hit create staion It wont make a station based...

Peter__

Community Legend

2366 Views

2 replies

0 likes

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iPhone app is not syncing playlists to be made available offline

Hi there, For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out of the app and re-opening. It will saying 'connecting' and then...

Newbie

Hi there,   For the past few days, I've been trying to sync my playlists so they can be available offline and for some reason their not properly syncing. I On my iPhone, I keep closing out o...

meahtenoha

Spotify

2684 Views

1 replies

0 likes

Help
iphone
offline sync
Playlists
stops syncing
syncing
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