Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 390393 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, If anyone could give me a hand with this issue it would be grand. My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium features I get the message that it is "only available for spotify premium u...
Casual Listener
Hi, If anyone could give me a hand with this issue it would be grand. My iphone spotify account is not recognising that I've signed up to premium - when trying to use premium fe...
Joe
Community Legend
1173 Views
7 replies
0 likes
Hi Spotify Peeps,I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads, the "playlist missing" thread does not seem to apply ...
Newbie
Hi Spotify Peeps, I logged in to my Spotify premium account today to find that all of my playlists, with the exception of my starred tracks, had vanished! After looking through the support threads...
Joe
Community Legend
310 Views
1 replies
0 likes
I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi connections is hit-or-miss (I've confirmed the wifi is...
Casual Listener
I have an old iPhone 4 that has been entirely wiped clean that I intended to use as a dedicated spotify player. I cannot get any playlists to fully sync offline and even streaming music over wifi con...
bcaffrey12
Casual Listener
701 Views
2 replies
0 likes
Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger. Since the last update on Sept 3rd 2013 uses all my remaining battery power within one to three hours. Wit...
Casual Listener
Every night, I listen to Spotify Radio on my iPhone 5 with my earphones in. When battery power is not below 50% I don't use the battery charger. Since the last update on Sept 3rd 2013...
ebuise
Casual Listener
1130 Views
2 replies
0 likes
So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I know is that really blows I really enjoyed them, why...
Visitor
So I have a Chinese song playlist and now some songs are gone, wouldn't be a big deal but being they are Chinese, I don't know the names...... Did something happen? Are songs being taken off? All I k...
Peter__
Community Legend
905 Views
3 replies
0 likes
Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5% wont. When im online there is no issue, and all the songs have been synced to...
Newbie
Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5...
Peter__
Community Legend
328 Views
1 replies
0 likes
Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they would synchronize up with the iPhone app. But I don't ...
Newbie
Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they w...
Peter__
Community Legend
448 Views
1 replies
0 likes
Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction Thanks!
Newbie
Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction 😉 Thanks!
Peter__
Community Legend
332 Views
1 replies
0 likes
I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date version of Spotify App 0.7.4.35 I created a playlist o...
Casual Listener
I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date ver...
Peter__
Community Legend
483 Views
1 replies
0 likes
Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using my at list offline (saved) has become part of my dai...
Visitor
Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using m...
user-removed
Not applicable
667 Views
3 replies
0 likes
when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on
Newbie
when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on
meahtenoha
Spotify
940 Views
1 replies
0 likes
Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully downloaded.
Newbie
Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully download...
meahtenoha
Spotify
279 Views
1 replies
0 likes
About two weeks ago on my playlist became missing from my phone. I have
an iPhone five.
Now play lists are back, However none seem to be
downloaded. They used to be. Following all the suggestions on these
posts and cannot find anything getting frustr...
Newbie
About two weeks ago on my playlist became missing from my phone. I have an iPhone five. <br>Now play lists are back, However none seem to be downloaded. They used to be. Following all the sugge...
meahtenoha
Spotify
336 Views
1 replies
0 likes
Does anybody know if streaming from a offline playlist uses data when used in online mode?
Casual Listener
Does anybody know if streaming from a offline playlist uses data when used in online mode?
MichaelJerzak
Composer
284 Views
1 replies
0 likes
When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.
Casual Listener
When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.
MichaelJerzak
Composer
339 Views
1 replies
0 likes
Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the playlist it only lets me delete songs it won't let m...
Newbie
Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the p...
user-removed
Not applicable
1590 Views
3 replies
0 likes
Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PLEASE make the Progressive FLO ads STOP! I have to be honest, It's wo...
Casual Listener
Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PL...
Soulrage
Casual Listener
1336 Views
5 replies
3 likes
I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops up once in a while but disappears immediately, any suggestions ??
Casual Listener
I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops u...
ClaesVester
Casual Listener
431 Views
1 replies
0 likes
Keeps crashing on startup.My details:IPHONE MODEL: 4IOS 6.1.3SPOTIFY VERSION: 0.7.4APPROX CRASH FREQUENCY: at start, spotify not start.JAILBROKEN: NO
Casual Listener
Keeps crashing on startup. My details: IPHONE MODEL: 4 IOS 6.1.3 SPOTIFY VERSION: 0.7.4 APPROX CRASH FREQUENCY: at start, spotify not start. JAILBROKEN: NO
RGA
Casual Listener
554 Views
3 replies
0 likes
Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / Jimmy
Casual Listener
Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / J...
hinezee
Music Fan
437 Views
2 replies
0 likes