Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 74422 Views
  • 16 replies
  • 37 likes
  • 74422 Views
  • 16 replies
  • 37 likes

Playlist syncing

I usually use the Web App when I am listening to music at work. When I add a song to a playlist when will the playlist be updated on my iPhone? Also, the playlist is set to 'Available offline'. Will it automatically download the song when it is on Wi...

  • Newbie
  • I usually use the Web App when I am listening to music at work. When I add a song to a playlist when will the playlist be updated on my iPhone? Also, the playlist is set to 'Available offline'. Will ...
  • Peter__
  • Community Legend
  • 456 Views
  • 3 replies
  • 0 likes
  • 456 Views
  • 3 replies
  • 0 likes

iOS 7 Add To Playlist Crushes Spotify App

Hey spotify people, at ios7 (latest beta (6) ) add to playlist function crushes spotify app. The song added to playlist correctly but crushes never a good thing. (at currently latest iPad gen 4.) Good hunting.

  • Regular
  • Hey spotify people,    at ios7 (latest beta (6) ) add to playlist function crushes spotify app. The song added to playlist correctly but crushes never a good thing.    (at...
  • Goodman
  • Spotify Legend
  • 842 Views
  • 1 replies
  • 0 likes
  • add to playlist
    bug
    iOS
    iOS7
  • 842 Views
  • 1 replies
  • 0 likes

Spotify on Mercedes Benz Comand

How can I get Spotify playlists and contents to show on Mercedes Benz Comand screen when I have connected my iPhone 4? At present, iTunes playlists appear instead of my Spotify playlists.

  • Newbie
  • How can I get Spotify playlists and contents to show on Mercedes Benz Comand screen when I have connected my iPhone 4? At present, iTunes playlists appear instead of my Spotify playlists.
  • Liam
  • Community Legend
  • 3613 Views
  • 1 replies
  • 0 likes
  • 3613 Views
  • 1 replies
  • 0 likes

Bugs galore if you want Spotify on your Ipad Please fix or respond!!

so I loaded Spotify on my Ipad. What I never liked about the Ipad is the fact that you cannot troubleshoot. Why is it in offline mode on my Ipad? I don't have the "right click" ability with an Ipad to make it online. I'm reading other posts and I'm s...

  • Casual Listener
  • so I loaded Spotify on my Ipad. What I never liked about the Ipad is the fact that you cannot troubleshoot. Why is it in offline mode on my Ipad? I don't have the "right click" ability with an Ipad t...
  • davem21
  • Casual Listener
  • 911 Views
  • 4 replies
  • 1 likes
  • Other
  • 911 Views
  • 4 replies
  • 1 likes

Battery Drain in 4s iPhone - PLEASE FIX!!

Though I don't want to, I will have to delete the Spotify app on my iPhone. The drain on my battery is substantial and unworkable. I will keep spotify on my PC. I am afraid this app is not ready for prime time yet on mobile devices.

  • Casual Listener
  • Though I don't want to, I will have to delete the Spotify app on my iPhone. The drain on my battery is substantial and unworkable. I will keep spotify on my PC. I am afraid this app is not ready f...
  • Peter__
  • Community Legend
  • 638 Views
  • 5 replies
  • 0 likes
  • 638 Views
  • 5 replies
  • 0 likes

No top 100 list on iphone

Hello. Like the desktop version has a top 100 songs so do the iphone app i while ago. But now its gone? Does anyone know where to find it ? Thanks

  • Newbie
  • Hello.   Like the desktop version has a top 100 songs so do the iphone app i while ago. But now its gone? Does anyone know where to find it ?   Thanks
  • Peter__
  • Community Legend
  • 972 Views
  • 1 replies
  • 0 likes
  • 972 Views
  • 1 replies
  • 0 likes

Solved!! I can't sync my playlists to IPhone

Hi, I'm having trouble syncing my IPhone playlists to Offline Mode. It is not local files but the ones "belonging to Spotify". It works well on my Mac but on my IPhone it stucks on the first song loading and stays there. I've tried it on another IPho...

  • Casual Listener
  • Hi, I'm having trouble syncing my IPhone playlists to Offline Mode. It is not local files but the ones "belonging to Spotify". It works well on my Mac but on my IPhone it stucks on the first song l...
  • KYLEADAMS
  • Newbie
  • 1425 Views
  • 2 replies
  • 0 likes
  • 1425 Views
  • 2 replies
  • 0 likes

Spotlight does not work anymore on my iPad 1 iOS 5

Spotlight does not work anymore on my iPad 1 iOS 5 , after haring downloaded the later version of Spotify

  • Casual Listener
  • Spotlight does not work anymore on my iPad 1 iOS 5 , after haring downloaded the later version of Spotify
  • Dixke
  • Casual Listener
  • 566 Views
  • 2 replies
  • 0 likes
  • 566 Views
  • 2 replies
  • 0 likes

Solved!! Local Files Being Replaced When Syncing iPod Touch

I'm experiencing a strange problem, and I'm hoping someone can shed some light on the situation. Spotify works almost flawlessly on my iPhone. When syncing local files, I just add them to a new playlist, make it "available offline," and they work wit...

  • Casual Listener
  • I'm experiencing a strange problem, and I'm hoping someone can shed some light on the situation. Spotify works almost flawlessly on my iPhone. When syncing local files, I just add them to a new playl...
  • mickeyh2700
  • Casual Listener
  • 554 Views
  • 2 replies
  • 0 likes
  • 554 Views
  • 2 replies
  • 0 likes

Nissan Quest Blue Tooth connecting with iPhone 5 for Spotify

I have a new Nissan Quest. My iphone works with syncing iTunes, however I am trying to get it working with my Spotify Premium App. Can anyone help?

  • Regular
  • I have a new Nissan Quest. My iphone works with syncing  iTunes, however I am trying to get it working with my Spotify Premium App.   Can anyone help?
  • 1213263143
  • Regular
  • 832 Views
  • 2 replies
  • 0 likes
  • 832 Views
  • 2 replies
  • 0 likes

Trouble logging in with facebook v0.7.2

I finally upgraded to spotify premium. I was putting playlists into offline mode, and a few songs would get an orange exclaimation point. the songs after that wouldn't go into offline mode. So I decided to reinstall the app... Now I can get so far as...

  • Casual Listener
  • I finally upgraded to spotify premium.  I was putting playlists into offline mode, and a few songs would get an orange exclaimation point.  the songs after that wouldn't go into offline mod...
  • Peter__
  • Community Legend
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Syncing really slow

Syncing my playlists is painfully slow and keeps stopping.I've tried deleting and re downloading the app onto my iphone5.I've tried syncing just served tracks and syncing each play list one at a time but still no luck!Please help as I'm about to pull...

  • Visitor
  • Syncing my playlists is painfully slow and keeps stopping. I've tried deleting and re downloading the app onto my iphone5. I've tried syncing just served tracks and syncing each play list one at a ...
  • awinterbone
  • Regular
  • 812 Views
  • 8 replies
  • 0 likes
  • 812 Views
  • 8 replies
  • 0 likes

My Premium account is not working on my iPhone!!

I have a premium account but it isn't working on my iPhone I've re-installed a couple of times & no joy. Can anyone suggest a fix?

  • Casual Listener
  • I have a premium account but it isn't working on my iPhone I've re-installed a couple of times & no joy. Can anyone suggest a fix?
  • Joe
  • Community Legend
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
  • 0 likes

Solved!! How can I sync a different version of a song than is on spotify to my phone?

This has been bothering the living sh*t out of me for forever and I just not got around to looking for formal help because this is just ridiculous. There are probably like no people with this problem but there is a song by Crystal Castles called Not ...

  • Regular
  • This has been bothering the living sh*t out of me for forever and I just not got around to looking for formal help because this is just ridiculous. There are probably like no people with this problem...
  • atomoskairos
  • Regular
  • 641 Views
  • 2 replies
  • 0 likes
  • 641 Views
  • 2 replies
  • 0 likes

iPad app frozen

The Spotify app on my 3rd gen iPad, latest iOS, open but all I get is a blank white screen and the icons down the left side. None of them are responsive. I can't find the app in the list of installed apps in my Settings option or I would have uninsta...

  • Casual Listener
  • The Spotify app on my 3rd gen iPad, latest iOS, open but all I get is a blank white screen and the icons down the left side. None of them are responsive. I can't find the app in the list of installed...
  • MichaelJerzak
  • Composer
  • 1185 Views
  • 4 replies
  • 0 likes
  • 1185 Views
  • 4 replies
  • 0 likes

Cant play playlist and i have premium

I tried reinstallig, logging in and logging out, restarting phone. Still wont play playlist.

  • Newbie
  • I tried reinstallig, logging in and logging out, restarting phone. Still wont play playlist.
  • Peter__
  • Community Legend
  • 387 Views
  • 2 replies
  • 0 likes
  • 387 Views
  • 2 replies
  • 0 likes

Solved!! Downloaded Music Won't Play in Another Country

I have a premium US account and am traveling in France/Germany, etc for about a month. I have played Spotify downloaded music on my phone while in the car in France. I am still in France and suddenly the music I have downloaded for offline playing wo...

  • Casual Listener
  •   I have a premium US account and am traveling in France/Germany, etc for about a month.  I have played Spotify downloaded music on my phone while in the car in France.  I am still i...
  • alfordsteven
  • Casual Listener
  • 3369 Views
  • 2 replies
  • 0 likes
  • 3369 Views
  • 2 replies
  • 0 likes

iPhone iPad not playing through stereo anymore

Hi, I have a USB port on my car stereo which has worked fine to play spotify through until recently. Now it only plays through the speakers on the iPhone 5/iPad mini itself with the USB plugged in. The stereo recognizes the USB as it used to but soun...

  • Visitor
  • Hi, I have a USB port on my car stereo which has worked fine to play spotify through until recently. Now it only plays through the speakers on the iPhone 5/iPad mini itself with the USB plugged in. ...
  • user-removed
  • Not applicable
  • 1021 Views
  • 3 replies
  • 0 likes
  • 1021 Views
  • 3 replies
  • 0 likes

Spotify on Pioneer's AppRadio

Hello, I use a pioneer f950bt in my car and i have a subscription on spotify. Before the last update i did get information on my pioneer screen (artist name, song,album) but with the latest update it is dissapeared ..... somebody can help me with thi...

  • Casual Listener
  • Hello,   I use a pioneer f950bt in my car and i have a subscription on spotify. Before the last update i did get information on my pioneer screen (artist name, song,album) but with the lates...
  • Peter__
  • Community Legend
  • 1651 Views
  • 3 replies
  • 1 likes
  • 1651 Views
  • 3 replies
  • 1 likes