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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

143265 Views

503 replies

108 likes

  • 143265 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

99922 Views

19 replies

38 likes

  • 99922 Views
  • 19 replies
  • 38 likes

Paradise Valley in iOS not playing right song and stopping

Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song to play. It happens with or without Shuffle and with o...

Newbie

Hey there I created a new playlist in my iPhone 5 with John Mayer's new album, Paradise Valley, and everytime I play a song it stops after it and I have to press the next button for the next song t...

Peter__

Community Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Premium won't work on my iPhone heeeeelp

Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks

Casual Listener

Spotify wont work on my iphone, but works fine on my computer... I have spotify premium..please help me I have tried everything from re-install to delete everything.. thanks  

Peter__

Community Legend

1820 Views

5 replies

0 likes

  • 1820 Views
  • 5 replies
  • 0 likes

Premium doesn't work on iPhone

The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.

Newbie

The Spotify-app on my iPhone5 isn't recognizing my premium subscription. Spotify-desktop is working properly with full premium features. Also, my account status at the website is premium.

Peter__

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Solved!! Playlist can't be played even though available in Spotify, app crashes when song is re-added

So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me. Some of my playlists have songs that are available in Spotify greyed out. When I click on them, it says I have to add them l...

Regular

So it seems like other people have experienced this too and that reinstalling the app solved the issue, but it didn't for me.   Some of my playlists have songs that are available in Spotify ...

mercuriocavald

Regular

1438 Views

6 replies

0 likes

  • 1438 Views
  • 6 replies
  • 0 likes

Solved!! Spotify Premium does not work on my ipod touch

Hi, I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white screen appears. I've stopped the app completey, deinstalled and installed it...

Casual Listener

Hi,   I've used Spotify Premium for quite a long time on my iPod Touch without any issues. Suddenly, I was not able to open the app anymore. Whenever I try to open it, a white scre...

steffipfeffi

Casual Listener

5480 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify asking me to disable Offline model to connect

Thanks all for your help!I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to disable the offline mode. Any thoughts? Thanks so much!

Casual Listener

Thanks all for your help! I'm trying to login to spotify on my iPhone. It's asking me to first disable offline mode in order to connect to Spotify. However, I can't get into spotify in order to di...

jlc157

Casual Listener

6012 Views

4 replies

1 likes

  • 6012 Views
  • 4 replies
  • 1 likes

Volume button turns screen on

When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have to keep pressing the sleep button again.Cheers

Newbie

When using the volume buttons while the phone is asleep the screen comes on with the volume graphic. Is there any way to stop this? It's a bit annoying when listening in bed or just the fact you have...

MichaelJerzak

Composer

2070 Views

3 replies

0 likes

  • 2070 Views
  • 3 replies
  • 0 likes

New Spotify update renders Tunecast FM Trans. useless?...

Hi Guys,This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home and as per usual use my Belkin Tunecast Auto Fm transm...

Casual Listener

Hi Guys, This afternoon I updated my apps on my iphone 4 and recieved the most up to date version of spotify on mobile to use with my premium subscription. After finish up, I decided to drive home...

CS1011

Casual Listener

1759 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Since iOS6 update problems with spotify on Ipad2

Hello guys, at first sorry for my bad english skills. I'm not well trained in english messaging. Since I have updated my Ipad2, spotify stopped working normally. It is possible to log in into the app but it looks like that the spotify app has no conn...

Casual Listener

Hello guys,   at first sorry for my bad english skills. I'm not well trained in english messaging. 🙂 Since I have updated my Ipad2, spotify stopped working normally. It is possible to l...

Peter__

Community Legend

1000 Views

6 replies

0 likes

  • 1000 Views
  • 6 replies
  • 0 likes

Space occupancy of deleted offline playlist

Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space occupancy of the app doesn't decrease. Does it mea...

Casual Listener

Hi, i'm using Spotify with my iPhone 4 with iOs 6.1.3 and I just figured out that when you don't need anymore some music to be played offline and you remove the tick of the offline playing, the space...

maximusmp

Casual Listener

988 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! App not working - Iphone 4

Help? Anyone else experiencing this/know how to this? Iphone 4 iOS: 6.1.3 Open Spotify app Screen turns white with black bar on top Tries to open for a while and closes. I have a premium account. Help???

Casual Listener

Help? Anyone else experiencing this/know how to this?   Iphone 4  iOS:  6.1.3   Open Spotify app Screen turns white with black bar on top Tries to open for a while a...

Peter__

Community Legend

2944 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify radio on mobile

Any chance of getting spotify raio on the iOS platform, so I can ditch pandora?

Newbie

Any chance of getting spotify raio on the iOS platform, so I can ditch pandora? 

hitsuki1

Newbie

872 Views

2 replies

1 likes

  • 872 Views
  • 2 replies
  • 1 likes

Solved!! Premium trial ended?

Hi, It says "Premium trial ended." at the top of the screen on my iPad despite the fact I am now a premium subscriber? Odd?

Visitor

Hi, It says "Premium trial ended." at the top of the screen on my iPad despite the fact I am now a premium subscriber? Odd?

Nathanjamesr

Newbie

17234 Views

87 replies

0 likes

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  • 87 replies
  • 0 likes

iPod nano 5th Gen with Spotify on Mac desktop

Hello, I have premium account during 30 days free, I installed client on my Mac and download in local about 30/40 songs, then I try sync with my ipod but not sync, my ipod has 0 music inside. I try "re-initialite" my ipod but same, I try reload clien...

Regular

Hello,   I have premium account during 30 days free, I installed client on my Mac and download in local about 30/40 songs, then I try sync with my ipod but not sync, my ipod has 0 music insi...

Peter__

Community Legend

2617 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Offline playlists are *still* not being deleted when they are no longer wanted

I'm sure you all know the drill, because this has been complained about for well over a year now. Offline playlists sync to the iOS device, and all is well in the world. No issues here. The issue comes when you decide that you no longer want that pla...

Regular

I'm sure you all know the drill, because this has been complained about for well over a year now.   Offline playlists sync to the iOS device, and all is well in the world. No issues here. Th...

deergomoo

Regular

1029 Views

3 replies

1 likes

  • 1029 Views
  • 3 replies
  • 1 likes

Spotify premium will not play on IOS some of my local files but will on desktop

Hey guys i have been playing all local files on my computer no problems but when i try play only some local files on my iphone they do not work as far as i can see they are all synced and they were wroking about a week ago? so far i have -reinstalled...

Casual Listener

Hey guys  i have been playing all local files on my computer no problems but when i try play only some local files on my iphone they do not work  as far as i can see they are all synced...

Liam

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Song order on Spotify for iPhone

How the heck do I change the song order in playlists on spotify mobile?

Casual Listener

How the heck do I change the song order in playlists on spotify mobile?

Taylor

Community Legend

725 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Explicit Versions are a pain to find

This has been posted numerous times. How come someone has not escalated this as systemic issue? This is posing a bad customer experience. When you search for an artist, it only returns their clean versions of the albums most time. This is very annoyi...

Newbie

This has been posted numerous times. How come someone has not escalated this as systemic issue? This is posing a bad customer experience.   When you search for an artist, it only returns the...

etc

Casual Listener

1797 Views

4 replies

8 likes

  • 1797 Views
  • 4 replies
  • 8 likes

Facebook login pop up doesn't work

I try to log in to spotify via Facebook on my iPhone, but the pop up that should have the facebook login is blank.

Newbie

I try to log in to spotify via Facebook on my iPhone, but the pop up that should have the facebook login is blank.

Liam

Community Legend

1074 Views

1 replies

1 likes

  • 1074 Views
  • 1 replies
  • 1 likes

Spotify Premium Radio Limiting How Many Songs I Can Skip

I have Spotify Premium on iPhone 5. When I play a radio station I can only skip about 6 songs and then it stops skipping. Is this normal behavior?

Casual Listener

I have Spotify Premium on iPhone 5. When I play a radio station I can only skip about 6 songs and then it stops skipping.   Is this normal behavior?

MichaelJerzak

Composer

1538 Views

3 replies

2 likes

  • 1538 Views
  • 3 replies
  • 2 likes