Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37495 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
103242 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431960 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299351 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
and I am connected to the internet on both devices, + i am in online mode in both devices, what to do?
and I am connected to the internet on both devices, + i am in online mode in both devices, what to do?
Gig Goer
526 Views
1 replies
0 likes
Hi there, I wanted to give Spotify Premium a chance but it won't login on my iPhone. I have an iPhone 4S with the latest iOS version. What happens when I try to login via facebook: it switches to the facebook app, loads, switches back to spotify an t...
Hi there, I wanted to give Spotify Premium a chance but it won't login on my iPhone. I have an iPhone 4S with the latest iOS version. What happens when I try to login via facebook: it sw...
Newbie
2671 Views
8 replies
0 likes
The songs are listed on my playlists but they have not synced. I don't know what else I have to do. I have tried syncing my iphone to the mac, made sure I was on wifi, ???. Any suggestions welcomed!
The songs are listed on my playlists but they have not synced. I don't know what else I have to do. I have tried syncing my iphone to the mac, made sure I was on wifi, ???. Any s...
Casual Listener
7216 Views
5 replies
4 likes
How to clean the Spotifys catche files on iOS? After a while the app (and this is a problem with many other apps.. the apps have to do this individually since its not a "empty all" in iOS...) are so large its starting to annoy me and leaving leaving ...
How to clean the Spotifys catche files on iOS? After a while the app (and this is a problem with many other apps.. the apps have to do this individually since its not a "empty all" in iOS...)...
551 Views
0 replies
0 likes
Hi at the moment i'm testing the spotify perium so i made a playlist for my iphone, if i'm on the road and don't like to stream. i've got this playlist in the offline mode. but now, if i'm in the offline mode on my phone, there is no library view. am...
Hi at the moment i'm testing the spotify perium so i made a playlist for my iphone, if i'm on the road and don't like to stream. i've got this playlist in the offline mode. but now, if i'm...
449 Views
0 replies
0 likes
I have troubling syncing local files, this problem just accoured one day i didnt do anything odd. - I have tried to resync, uninstalling and reinstall software on both computer and iphone - i have tried to plug phone into computer, (spotify cant find...
I have troubling syncing local files, this problem just accoured one day i didnt do anything odd. - I have tried to resync, uninstalling and reinstall software on both computer and iphone ...
359 Views
0 replies
0 likes
i downloaded the spotify app on my samsung galaxy nexus, ie android platform and after the trial finished i couldnt play my downloaded songs anymore so i upgradsd to spotify unlimited and it still wpuldnt work and ive uninstalled and reinstalled too!...
i downloaded the spotify app on my samsung galaxy nexus, ie android platform and after the trial finished i couldnt play my downloaded songs anymore so i upgradsd to spotify unlimited and it still wp...
Roadie
351 Views
1 replies
0 likes
I had a quick question, I just got the premium service and wanted to put my playlists I created on my computer onto my iPod touch. Now I can listen to the playlists in offline mode through the app but is there a way that I can access those songs in t...
I had a quick question, I just got the premium service and wanted to put my playlists I created on my computer onto my iPod touch. Now I can listen to the playlists in offline mode through the app bu...
Roadie
381 Views
1 replies
0 likes
Upgraded to new spotify version on ipad2 and streaming is now woeful!! It takes around 40secs for a song to start streaming. Old version worked fine and was instant. Have tried reinstalling and diff stream setting but it's still rubbish.Please help
Upgraded to new spotify version on ipad2 and streaming is now woeful!! It takes around 40secs for a song to start streaming. Old version worked fine and was instant. Have tried reinstalling and diff ...
430 Views
0 replies
0 likes
Hi. i logged on spotify through Facebook. But the problem is, that all my playlists are gone. I cant remember my loggin name, and when i tell spotify to send me resett pasword mail, i get nothing. So is there two users or one. wil i find my playlist ...
Hi. i logged on spotify through Facebook. But the problem is, that all my playlists are gone. I cant remember my loggin name, and when i tell spotify to send me resett pasword mail, i get nothing. So...
Newbie
974 Views
3 replies
1 likes
Made a station based on artist "Dire Straits" then changed to a recommended station for artist "David Guetta". After about 5 songs on the "David Guetta" station it plays a "Dire Straits" song and I acidentally pressed the thumbs up button instead of ...
Made a station based on artist "Dire Straits" then changed to a recommended station for artist "David Guetta". After about 5 songs on the "David Guetta" station it plays a "Dire Stra...
944 Views
0 replies
3 likes
Could the Spotify devs hook up with the Launch Center devs to support their URL shortcut schemes? I'd love to be able to jump directly to playlists or search (or whatever) with minimal clicks from my home screen.
Could the Spotify devs hook up with the Launch Center devs to support their URL shortcut schemes? I'd love to be able to jump directly to playlists or search (or whatever) with minimal clicks from my...
Newbie
2049 Views
1 replies
4 likes
When I use Spotify in offline mode on my Iphone 4s while I am away from my wireless network, is the app utilizing my 4g network and being charged against my data plan? Thanks
When I use Spotify in offline mode on my Iphone 4s while I am away from my wireless network, is the app utilizing my 4g network and being charged against my data plan? Thank...
524 Views
0 replies
0 likes
we are struggling to log in with iphone or ipod touch. We used to be able to .. the username and password are correct but when its via tha wifi it wont log in. When I turn wifi off it accepts the username and password... help please as we cant get us...
we are struggling to log in with iphone or ipod touch. We used to be able to .. the username and password are correct but when its via tha wifi it wont log in. When I turn wifi off it accepts the use...
325 Views
0 replies
0 likes
On the spotify app on my phjne, none of my playlists are in a particular order, Is the only way to reorder them to drag each song 1 by 1? Like I would like my playlists to be alphabetical but I don't know how.
On the spotify app on my phjne, none of my playlists are in a particular order, Is the only way to reorder them to drag each song 1 by 1? Like I would like my playlists to be alphabetical but I don't...
Newbie
475 Views
1 replies
1 likes
After I had updated the spotify app (as suggested by the app store) all my downloaded playlists became unsychronized. The message said "you already have 3 devices using Spotify ofline". This is not true, the iphone is my only device. Very frustrating...
After I had updated the spotify app (as suggested by the app store) all my downloaded playlists became unsychronized. The message said "you already have 3 devices using Spotify ofline". This is not t...
369 Views
0 replies
0 likes
Hi there, I have one question: Since a few days Spotify always asks for access to my email adress (via Facebook). On the computer I can simply click the X and it disappears. But on my iPhone I can't do it. Why does Spotify want access to my email adr...
Hi there, I have one question: Since a few days Spotify always asks for access to my email adress (via Facebook). On the computer I can simply click the X and it disappears. But on my iPho...
716 Views
0 replies
0 likes
I do not think the radio should stop streaming or become deactivated after 10 minutes of being idle. I think the app should first detect if the account is premium and at that point turn off the disconnect/idle function. If we are paying, what is the ...
I do not think the radio should stop streaming or become deactivated after 10 minutes of being idle. I think the app should first detect if the account is premium and at that point turn off the disco...
487 Views
0 replies
0 likes
How do I sync my playlists that I've chosen to be available in offline mode to my ipad so as I can listen to them when I have no internet connection. I already have premium, and have managed to sync to my android, but cant manage it with the pad. Hel...
How do I sync my playlists that I've chosen to be available in offline mode to my ipad so as I can listen to them when I have no internet connection. I already have premium, and have managed to sync ...
Spotify Legend
370 Views
1 replies
0 likes
I was wondering if after 6 months the 5 cap and 10 hour stuff will apply to radio on pc, mac and iOS. Only wondering just in case I get obsessed with spotify radio
I was wondering if after 6 months the 5 cap and 10 hour stuff will apply to radio on pc, mac and iOS. Only wondering just in case I get obsessed with spotify radio
Spotify Legend
518 Views
1 replies
0 likes
