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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244386 Views

27 replies

5 likes

  • 244386 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128672 Views

119 replies

13 likes

Other
  • 128672 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3151 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308825 Views

62 replies

16 likes

  • 308825 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132836 Views

19 replies

38 likes

  • 132836 Views
  • 19 replies
  • 38 likes

Offline playlist does not download from other devices

PlanPremium Device(iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020)Operating System(iOS 13, MacOS Catalina) My Question or Issue I have a Offline Playlist which is created in my Macbook Pro so I wanted to sync the songs with all othe...

Newbie

Plan Premium   Device (iPod Touch 6th Generation, Macbook Pro early 2015, Mac Mini 2020) Operating System (iOS 13, MacOS Catalina)   My Question or Issue   I have a Offline P...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
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(iOS 14 PB3) Equalizer switch turns grey when activated

PlanPremiumCountryPhilippinesDeviceiPhone XOperating SystemiOS 14.0 Public Beta 3 My Question or IssueEqualizer switch turns grey whenever I activate it or moving the sliders. I have to select the “Flat” profile to turn it off, or switching Also appl...

Casual Listener

Plan Premium Country Philippines Device iPhone X Operating System iOS 14.0 Public Beta 3   My Question or Issue Equalizer switch turns grey whenever I activate it or moving the sliders...

Billy-J

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Can’t shuffle

PlanFree USAiPhone 7Spotify 8.5.67.867 iOS 13.4.1 the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section

Visitor

  Plan Free   USA iPhone 7 Spotify 8.5.67.867   iOS 13.4.1     the shuffle button doesn’t appear on a lot of playlists. It’s not there or in the ... section &...

385 Views

0 replies

0 likes

  • 385 Views
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  • 0 likes

The songs Im playing dont get the lil artwork video

PlanPremiumCountrySwedenDevice(iPhone 11)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueread the subject

Visitor

Plan Premium Country Sweden Device (iPhone 11) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue read the subject  

MattSuda

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Solved!! Saved albums not showing in iPhone app

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 13.6 My Question or IssueOnly a handful of my saved albums are showing in my library (4 to be exact, out of the hundreds that should be there). When viewing my account on my computer's app or in...

Casual Listener

Plan Premium Country USA Device iPhone 11 Operating System iOS 13.6   My Question or Issue Only a handful of my saved albums are showing in my library (4 to be exact, out of the hundre...

don1111

Casual Listener

2244 Views

5 replies

0 likes

  • 2244 Views
  • 5 replies
  • 0 likes

No connection chromecast

PlanPremiumCountryNL Device(iPhone 8xsOperating System IOS latest.) My Question or Issue i have a problemi cannot connect to chromecast via spotify while netflix has no problems.(new version bug?) - i reinstalled spotify- i rebooted my tel.-i reboote...

Visitor

Plan Premium Country NL   Device (iPhone 8xs Operating System IOS latest.)   My Question or Issue   i have a problem i cannot connect to chromecast via spotify while netfli...

496 Views

0 replies

1 likes

  • 496 Views
  • 0 replies
  • 1 likes

[Playlists] App Adds Music

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me want to only use Apple Music as my music source inst...

Newbie

Recently, the app added music into ALL of my playlists without my consent, and I can’t remove them. Not only that, but I can’t tell it not to ply them. This feels intrusive and not ok, and makes me w...

SoundShots

Composer

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Ads Volume too loud on apple device

PlanFreeCountryTaiwan DeviceiPhone 8Operating SystemiOS 13.5.1 My Question or IssueBeing using Spotify for years, especially when I commute between places and work out. However, the volume of Ads between songs are much louder than songs which is quit...

Visitor

Plan Free Country Taiwan   Device iPhone 8 Operating System iOS 13.5.1   My Question or Issue Being using Spotify for years, especially when I commute between places and work out...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
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Spotify homepage

Plan PremiumCountry Finland DeviceiPhone XsOperating SystemiOS 13.6 My Question or IssueOn my Spotify homepage, bars on the top disappeard. I’m quite sad, because I liked them.

Visitor

  Plan  Premium Country Finland   Device iPhone Xs Operating System iOS 13.6   My Question or Issue On my Spotify homepage, bars on the top disappeard. I’m quite sad, ...

Billy-J

Spotify Star

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

In a group session feature

PlanPremiumCountryBrazilDeviceIphone xs maxOperating System(iOS 13)Suggestionhey guys as we are on this current world situation its great the you have created this feature but I cant use that with my friends, each one on his/her own house, so it woul...

Visitor

Plan Premium Country Brazil Device Iphone xs max Operating System (iOS 13) Suggestion hey guys as we are on this current world situation its great the you have created this feature but I can...

MattSuda

Spotify Star

2178 Views

2 replies

1 likes

Enhance feature
  • 2178 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not possible to delete entire queue on iOS

Somehow it isn’t possible to delete an entire queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individual song but there over a 1000 songs. Why is this still no...

Newbie

Somehow it isn’t possible to delete an entire  queue on the mobile app. When I hit shuffle on my playlist after one song it goes back to the queue . So the only option is to delete each individu...

Ivan

Spotify Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Can’t open album tracklists

PlanFreeDeviceiPhone 8+Operating SystemiOS 13.5.1 My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• and more] bit as above) nothing happens and I can’t access the album at all. This ...

Casual Listener

Plan Free Device iPhone 8+ Operating System iOS 13.5.1     My playlists and songs work fine, but every time I try to open the tracklist on an album (by pressing on the [•songs• ...

CancerNut

Visitor

2130 Views

3 replies

2 likes

  • 2130 Views
  • 3 replies
  • 2 likes

Solved!! Video Australia

Is video available in Australia? PlanPremiumCountryAustraliaDevice(iPhone 11 pro maxOperating System(iOS 13.6 My Question or Issue

Regular

Is video available in Australia?  Plan Premium Country Australia Device (iPhone 11 pro max Operating System (iOS 13.6   My Question or Issue  

Billy-J

Spotify Star

1051 Views

3 replies

1 likes

  • 1051 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I clear the entire queue?

I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of songs. No, I don't have a CLEAR button I can click....

Visitor

I accidentally added my entire playlist to my queue. I've highlighted and deleted the entire list (80 at a time) the number of times it SHOULD have taken to erase it all and there are still a TON of ...

Ivan

Spotify Legend

1247 Views

1 replies

1 likes

  • 1247 Views
  • 1 replies
  • 1 likes

The queue has been horrible for a long time

PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 13.6My Question or IssueThe queue has been horrible for a long time. I got a new phone and it still freezes/crashes! Like, get rid of some of the animations or something! Please!

Music Fan

Plan Premium Country United States Device iPhone 11 Operating System iOS 13.6 My Question or Issue The queue has been horrible for a long time. I got a new phone and it still freezes/crashes...

637 Views

0 replies

0 likes

  • 637 Views
  • 0 replies
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Superuser Contribution I don’t want shuffle on as default - how do I turn it off?

PlanPremium FamilyCountryDENMARKDevice(iPhone 11 Pro) My Question or IssueSome albums are on shuffle as default when I start playing. I can turn it off manually but it’s back for next album or when I play it next time. How do I turn it off?

Visitor

  Plan Premium Family Country DENMARK Device (iPhone 11 Pro)   My Question or Issue Some albums are on shuffle as default when I start playing. I can turn it off manually but it’s ...

Petya

Community Legend

1566 Views

1 replies

0 likes

Shuffle play default
  • 1566 Views
  • 1 replies
  • 0 likes

For a liked song it plays for 6 seconds

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Change app language

I live in Stockholm,don’t speak Swedish, use Slovenian App Store,use English (UK) as iPhone language. Language in Spotify app is mixed Swe and Eng. See screenshots.How can I make English all of it? thanks

Visitor

I live in Stockholm, don’t speak Swedish,  use Slovenian App Store, use English (UK) as iPhone language.  Language in Spotify app is mixed Swe and Eng. See screenshots. How can I m...

user-removed

Not applicable

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

dont show up the liked songs on pc

PlanPremiumCountryHungaryDevicepcOperating SystemWindows 10 My Question or Issuehello I have a problem with my pc spotify app. I liked songs in my phone app (iPhone 8 Plus) and i dont see it in my computer.my phone's screen at the same time

Visitor

Plan Premium Country Hungary Device pc Operating System Windows 10   My Question or Issue hello 🙂 I have a problem with my pc spotify app. I liked songs in my phone app (iPhone 8 Plu...

Billy-J

Spotify Star

855 Views

1 replies

0 likes

liked songs
  • 855 Views
  • 1 replies
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spotify won't play on sonos

IPhone and Samsung tablet all up to dateAll apps have been updatedRestarted sonos speakerWas working fine before but not working now!HELP! PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Andro...

Visitor

IPhone and Samsung tablet all up to date All apps have been updated Restarted sonos speaker Was working fine before but not working now! HELP!     Plan Free/Premium Country  ...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes