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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245208 Views

27 replies

5 likes

  • 245208 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129829 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3219 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309323 Views

62 replies

16 likes

  • 309323 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133103 Views

19 replies

38 likes

  • 133103 Views
  • 19 replies
  • 38 likes

iOS Clear Playback Queue

PlanPremium DeviceiPhone 8 Operating SystemiOS 13 My Question or IssueThe playback queue cannot be cleared. Playing the last song in the queue as described in a solution provided back in 2016 works, but why make it so complex? Alternatively, this lin...

Visitor

Plan Premium   Device iPhone 8   Operating System iOS 13   My Question or Issue The playback queue cannot be cleared.   Playing the last song in the queue as described...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
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New Spotify app version lost spotify connect option for Denon Ceol

PlanPremiumCountryEuropeDevicesiPad 6th generation, Samsung S7, Samsung A5Operating SystemiOS 13.1.3, Android 8.0.0 My Question or IssueSince November 2nd, my devices (both Apple and Samsung) do not recognize the Denon CEOL in the Spotify app so I'm ...

Regular

  Plan Premium Country Europe Devices iPad 6th generation, Samsung S7, Samsung A5 Operating System iOS 13.1.3, Android 8.0.0   My Question or Issue Since November 2nd, my de...

MT66

Visitor

856 Views

2 replies

1 likes

  • 856 Views
  • 2 replies
  • 1 likes

Solved!! Spotify unusable with AirPlay to Apple TV on iPhones, iPads, iPods or iMac etc

I have no problem playing music from the Music app, or video from iPlayer or Safari, from my iPhone 4s, iPad 2, or iPod Touch 5G to my two Apple TV3 ... but Spotify seems very unstable and unusable on all these platforms, and on my modern iMac 27" .....

Casual Listener

I have no problem playing music from the Music app, or video from iPlayer or Safari, from my iPhone 4s, iPad 2, or iPod Touch 5G to my two Apple TV3 ... but Spotify seems very unstable and unusable o...

Khazai

Casual Listener

17041 Views

6 replies

5 likes

  • 17041 Views
  • 6 replies
  • 5 likes

Discography - where?

PlanPremiumCountryUKDeviceIPadOperating SystemiOS 11 My Question or IssueThe Discography option under each saved artist listed the catalogue that was available in chronological order. I'm not OCD, but it was quite useful - particularly on artists wit...

Casual Listener

Plan Premium Country UK Device IPad Operating System iOS 11   My Question or Issue The Discography option under each saved artist listed the catalogue that was available in chronologic...

MattSuda

Spotify Star

727 Views

1 replies

1 likes

  • 727 Views
  • 1 replies
  • 1 likes

Artist and Album pages don’t list any songs

PlanFree/PremiumCountryGermanyDeviceiPhone 6Operating SystemiOS 12 My Question or Issue This issue has been previously reported(https://community.spotify.com/t5/Ongoing-Issues/Can-t-play-music-through-albums-and-artists-Only-playlists/idi-p/4725341) ...

Visitor

Plan Free/Premium Country Germany Device iPhone 6 Operating System iOS 12   My Question or Issue   This issue has been previously reported (https://community.spotify.com/t5/Ongo...

409 Views

0 replies

0 likes

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  • 0 replies
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Turn car play BACK ON

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan you add ability to turn car play mode BACK ON ? Sometimes I turn it off at red light or p...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can you...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

Music randomly pausing while listening [iOS]

PlanPremiumDeviceiPhone XsOperating SystemiOS 13.1.3Spotify Version8.5.28.1046 My Question or IssueSpotify will randomly pause songs while listening. Recently started happening after updating to iOS 13.1.2, but hasn't stopped since I updated again.

Casual Listener

Plan Premium Device iPhone Xs Operating System iOS 13.1.3 Spotify Version 8.5.28.1046   My Question or Issue Spotify will randomly pause songs while listening. Recently started happeni...

Jimmymonkey66

Regular

1101 Views

3 replies

0 likes

iOS
iPhone XS
  • 1101 Views
  • 3 replies
  • 0 likes

Album Art not appearing in offline mode

Lately I've noticed that when going into offline mode (which I typically tend to do) that most of the album art for my songs in my playlists are not found. It will display the generic, blank album art. Going back online fixes this issue, but I want t...

Casual Listener

Lately I've noticed that when going into offline mode (which I typically tend to do) that most of the album art for my songs in my playlists are not found. It will display the generic, blank album ar...

Jack_Freeland

Visitor

1966 Views

1 replies

9 likes

album art
iOS
iphone
Spotify
  • 1966 Views
  • 1 replies
  • 9 likes

Unable to change the order of songs on iPhone

I am a PREMIUM member using Spotify on my MacBook, iPad and iPhone. Since the latest release I am completely unable to change the order of songs within a playlist on my iPhone. Filters are Custom. Nothing has been changed on my end. This is an issue ...

Casual Listener

I am a PREMIUM member using Spotify on my MacBook, iPad and iPhone. Since the latest release I am completely unable to change the order of songs within a playlist on my iPhone. Filters are Custom. No...

donnaraines

Casual Listener

1465 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Confirming an address

PlanPremiumCountryPolandDevicemultipleOperating SystemiOS 11, Windows 10 My Question or IssueHello!So, me and my brother decided to change our plan from Premium Duo to Premium for Family. I cancelled my previous plan today (07.11, but I will have acc...

Visitor

Plan Premium Country Poland Device multiple Operating System iOS 11, Windows 10   My Question or Issue Hello! So, me and my brother decided to change our plan from Premium Duo to Prem...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
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apple watch 2 loses bluetooth connection

HiI'm using apple watch 2 to control spotify playing on my iphone x. It keeps freezing on the watch so that I have to use phone to skip tracks. The same track just shows as playing and is unresponsive. Also, the action of raising my wrist seems to in...

Visitor

Hi I'm using apple watch 2 to control spotify playing on my iphone x. It keeps freezing on the watch so that I have to use phone to skip tracks. The same track just shows as playing and is unrespons...

491 Views

0 replies

0 likes

  • 491 Views
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Car doesn't shows track names when connected with iPhone

Hello! When I connect my iPhone to the car by USB on native music app its syncs and shows the track list. You can choose between songs listed but when I am using Spotify there is a list with the same name in all songs. The name that appears is the so...

Newbie

Hello! When I connect my iPhone to the car by USB on native music app its syncs and shows the track list. You can choose between songs listed  but when I am using Spotify there is a list with th...

lolokokokoko

Visitor

1239 Views

1 replies

2 likes

  • 1239 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify (iOS) being slow and buggy

PlanPremiumCountryUKDeviceiPhone 8Operating SystemiOS 13.1.3 Today when I launched Spotify, it was being slow. Songs take around 7-10 seconds to play/pause/skip, and the interface is slow and buggy too. I’ve restarted my phone and cleared my cache, b...

Visitor

Plan Premium Country UK Device iPhone 8 Operating System iOS 13.1.3   Today when I launched Spotify, it was being slow. Songs take around 7-10 seconds to play/pause/skip, and the interf...

Petya

Community Legend

836 Views

1 replies

0 likes

  • 836 Views
  • 1 replies
  • 0 likes

Searching

PlanPremiumDevice(iPhone 7)Operating System(iOS 12.1.4)My Question or IssueAll of my searched content is gone...why?i can’t search them back since they are usersplease bring them back

Regular

Plan Premium Device (iPhone 7) Operating System (iOS 12.1.4) My Question or Issue All of my searched content is gone... why? i can’t search them back since they are users please bring them ...

Delinastarq

Regular

1118 Views

2 replies

0 likes

Search
search engine
searching issues
  • 1118 Views
  • 2 replies
  • 0 likes

Carplay and playlist problems

Planpremium familyCountryUSDeviceiphone Xs, 13.1.3 My Question or IssueHaving challenges finding my playlists while using Carplay in a porsche. i only have 5 playlists but when playing in the car, my playlists are lost among many others that are not ...

Visitor

Plan premium family Country US Device iphone Xs, 13.1.3     My Question or Issue Having challenges finding my playlists while using Carplay in a porsche. i only have 5 playlists bu...

828 Views

0 replies

0 likes

iOS
  • 828 Views
  • 0 replies
  • 0 likes

Songs not on album playing unprompted before the album ends

PlanFreeCountryUnited States of AmericaDeviceiPhone 6sOperating SystemiOS 13.2 My Question or IssueAs the title says, songs that are not on an album begin to play before the album has even finished. It's almost like the album suddenly murges with ano...

Visitor

Plan Free Country United States of America Device iPhone 6s Operating System iOS 13.2   My Question or Issue As the title says, songs that are not on an album begin to play before the ...

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Solved!! Echo stereo pair not available on iPhone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have an Echo stereo pair - I can see this in the Devices list on the Mac Spotify app, but i...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

ambergreen

Casual Listener

1308 Views

1 replies

1 likes

  • 1308 Views
  • 1 replies
  • 1 likes

Searching for Song Erases Queue

PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.1.3Queue AfterSearchQueue BeforeMy Question or IssueWhen I search for a song within my "Liked Songs" playlist, there seems to be an issue where once I pick the song I was searching f...

Visitor

Plan Premium Country United States Device iPhone X Operating System iOS 13.1.3 Queue After Search Queue BeforeMy Question or Issue When I search for a song within my "Liked Songs" playli...

Loxer

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Unable to listen to selected music

PlanFreeCountryUnited StatesDeviceiPhone 7Operating SystemiOS 13.1.3 My Question or IssueI want to listen to a certain album. I want to listen to only that album and only those songs. If I listen for over about thirty minutes, it prevents me from lis...

Casual Listener

Plan Free Country United States Device iPhone 7 Operating System iOS 13.1.3   My Question or Issue I want to listen to a certain album.  I want to listen to only that album and on...

Bethany_Dawn

Community Legend

951 Views

3 replies

0 likes

  • 951 Views
  • 3 replies
  • 0 likes

I was about to hit a pedestrian because of Spotify app's BMW Safety Notice. How can I disable it!!

Life needs to be smooth. So is listening to music. I'm not a person who plays with his phone during driving. When I hear the incoming email or SMS sound, I don't even look at my phone until I'm at the work or back at home. However, almost everytime I...

Regular

  Life needs to be smooth. So is listening to music.   I'm not a person who plays with his phone during driving.  When I hear the incoming email or SMS sound, I don't even loo...

Hornet8

Visitor

2298 Views

1 replies

1 likes

BMW
  • 2298 Views
  • 1 replies
  • 1 likes