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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407704 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279027 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178632 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanPremiumCountryUSADeviceiPhone 8Operating SystemiOS 12.4 My Question or IssueWhy does Spotify change from Private Session after 6 hours of inactivity in mobile, but not in desktop?
Plan Premium Country USA Device iPhone 8 Operating System iOS 12.4 My Question or Issue Why does Spotify change from Private Session after 6 hours of inactivity in mobile, but not in...
Roadie
1197 Views
1 replies
0 likes
Hello! I have had Spotify premium for about three months now. It’s been working fantastically and I'm glad I don’t have to listen to ads anymore. The best perk about getting premium is being able to listen to your music offline. However, in the past ...
Hello! I have had Spotify premium for about three months now. It’s been working fantastically and I'm glad I don’t have to listen to ads anymore. The best perk about getting premium is being able to ...
Roadie
1026 Views
3 replies
0 likes
I had been using an iPhone SE for years and had been connecting my phone through the headphone jack into my car stereo but now I've got an Phone 8 and it doesn't have a headphone jack, only lightning now. I bought the Apple Lightning to Headphone 3.5...
I had been using an iPhone SE for years and had been connecting my phone through the headphone jack into my car stereo but now I've got an Phone 8 and it doesn't have a headphone jack, only lightning...
411 Views
0 replies
0 likes
PlanFreeCountryUnited KingdomDeviceiPhone 6Operating SystemiOS 12.2My Question or IssueWhen I select an album on the mobile app it keeps playing random unrelated songs I don’t listen to, it does this after 1 song from the album is played or sometimes...
Plan Free Country United Kingdom Device iPhone 6 Operating System iOS 12.2 My Question or Issue When I select an album on the mobile app it keeps playing random unrelated songs I don’t liste...
Community Legend
1314 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceiPhone 6, 7 and 10 Operating SystemiOS 12.4. My Question or IssueRecently Spotify Connect devices (three different Teufel speakers) disappear from the selection menu. I have done lots of troubleshooting on the speakers...
Plan Premium Country Germany Device iPhone 6, 7 and 10 Operating System iOS 12.4. My Question or Issue Recently Spotify Connect devices (three different Teufel speake...
553 Views
0 replies
0 likes
PlanFree/PremiumCountryGermanyDevice(iPhone 6)Operating System(iOS 12.2) My Question or IssueI haven't been able to open the application. I can't remove it correctly and when I try to open it, it just doesn't respond. I already tried to delete it and...
Plan Free/Premium Country Germany Device (iPhone 6) Operating System (iOS 12.2) My Question or Issue I haven't been able to open the application. I can't remove it correctly ...
Spotify Star
3280 Views
5 replies
0 likes
Hi, I just wanted to know why Spotify iOS doesn't download offline tracks in the background? I know iOS supports this, as all other media apps do it, including Netflix, Prime Video and Apple Music. Downloading over 900 tracks takes a long time, and i...
Hi, I just wanted to know why Spotify iOS doesn't download offline tracks in the background? I know iOS supports this, as all other media apps do it, including Netflix, Prime Video and Apple...
Composer
4957 Views
5 replies
1 likes
PlanPremiumCountryUSDeviceiPhone 6sOperating SystemiOS the second most recent one idk man My Question or IssueCan I select multiple songs to add to a playlist or nah?
Plan Premium Country US Device iPhone 6s Operating System iOS the second most recent one idk man My Question or Issue Can I select multiple songs to add to a playlist or nah?...
Community Legend
900 Views
2 replies
0 likes
seems to only happen when on my iphonePlanPremiumCountryUSADeviceiphone 10Operating Systemios 10 My Question or Issue: Spotify Premium keeps adding songs from my playlists to other playlists
seems to only happen when on my iphone Plan Premium Country USA Device iphone 10 Operating System ios 10 My Question or Issue: Spotify Premium keeps adding songs from my playlis...
Roadie
532 Views
1 replies
0 likes
Plan: Spotify FamilyCountry: Netherlands Devices: iPhone 6S, 7 and 8Operating System: iOS latest version My Question or IssueSince several weeks, my Bluesound devices are not visible on Spotify, so I can't connect my speakers to Spotify anymore. The ...
Plan: Spotify Family Country: Netherlands Devices: iPhone 6S, 7 and 8 Operating System: iOS latest version My Question or Issue Since several weeks, my Bluesound device...
458 Views
0 replies
0 likes
I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the account, but when i click fine friends it says "sorry ...
I recently re-activated my account to a premium account. I had left for a while. When I re-registered i found that I cannot "Find friends" it does show that I am connected to facebook through the acc...
Community Legend
1098 Views
1 replies
0 likes
Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion:Free Plan: Able to save 1 custom profilePremium plan: Able to save up to 3 custom profile Many of us owns different devices that goes with Spotify...
Please implement the feature of saving a customized equalizer profiles for mobile devices. A suggestion: Free Plan: Able to save 1 custom profile Premium plan: Able to save up to 3 c...
Casual Listener
1318 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDevice(iPhone SE, MacBook AirOperating SystemiOS My Question or Issue I’ve been trying to find this on FAQ’s but can’t find any info, My question is will my local files that i purchased on iTunes and can play through th...
Plan Premium Country United States Device (iPhone SE, MacBook Air Operating System iOS My Question or Issue I’ve been trying to find this on FAQ’s but can’t find any in...
Visitor
1519 Views
2 replies
0 likes
how do i play songs from an artist?
how do i play songs from an artist?
Not applicable
609 Views
1 replies
0 likes
Hi, I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other devices that I'm logged into. I can see the playlist, just ...
Hi, I have a track that I'd like to add to a playlist that is in my iTunes/local on my MacBook Pro. I've gone through the workarounds for this but for somereason it won't appear on any other...
367 Views
0 replies
0 likes
Iphone 6s How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes based on the time of the day. However, I can't find these recomm...
Iphone 6s How do I see the "default" playlists from the Desktop app? For example, currently when I open the desktop version I seen a section for "In for the night." This section changes base...
Community Legend
444 Views
1 replies
0 likes
Premium Family Plan/United StatesIPhone Xsmax (12.4) Spotify version 8.15.18.851 For the last several months new songs are not downloading to phones library. It will mark them as downloaded, but they do show in my songs list. Tried app reset, phone r...
Premium Family Plan/United States IPhone Xsmax (12.4) Spotify version 8.15.18.851 For the last several months new songs are not downloading to phones library. It will mark them as downloade...
Community Legend
1181 Views
3 replies
0 likes
iPhone 8, Spotify Premium Family plan, USA I don't see any way to clear the Recently Played list or to just turn it off.This appears to be a regression from older versions of the iOS app.If I'm mistaken and there are steps to do it, please share.If n...
iPhone 8, Spotify Premium Family plan, USA I don't see any way to clear the Recently Played list or to just turn it off. This appears to be a regression from older versions of the iOS app...
Casual Listener
3188 Views
4 replies
0 likes
PlanFree/PremiumCountryUSDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueMy home page went blank. I deleted the app, and then reloaded it. The home page came back for about 2 hours, only to go blank again.
Plan Free/Premium Country US Device iPhone 7 Operating System iOS 12.4 My Question or Issue My home page went blank. I deleted the app, and then reloaded it. The home page came back ...
Community Legend
583 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
571 Views
1 replies
0 likes
