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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36758 Views

40 replies

10 likes

  • 36758 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102136 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1284 Views

0 replies

0 likes

iOS
  • 1284 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298865 Views

61 replies

16 likes

  • 298865 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125676 Views

19 replies

38 likes

  • 125676 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Album artworks don’t fade correctly when scrolling fast

PlanFreeCountryAustraliaDeviceiPhone 7Operating SystemiOS 12 My Question or IssueIf you select an album and scroll down so the album art disappears then scroll up fast it won’t be 100% transparent, only like 70%. This doesn’t happen if you slowly scr...

Regular

Plan Free Country Australia Device iPhone 7 Operating System iOS 12   My Question or Issue If you select an album and scroll down so the album art disappears then scroll up fast it won...

Peter

Spotify Legend

1604 Views

10 replies

0 likes

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  • 10 replies
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I've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spot

PlanPremiumCountryUSADeviceIphone X and PCOperating System(iOS 12.4.1 Windows 7 Enterprise) My Question or IssueI've had my spoitfy and sonos linked form sometime and i typically control my sonos through the spotify app. Recently, I was unable to fin...

Newbie

  Plan Premium Country USA Device Iphone X and PC Operating System (iOS 12.4.1  Windows 7 Enterprise)   My Question or Issue I've had my spoitfy and sonos linked form someti...

Luan

Spotify Star

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Swiping inside the filter menu makes it crash

PlanPremiumCountryIndiaDevice(iPhone 7)Operating System(iOS 12.3.1) My Question or IssueOn swiping up on the filter menu in the podcasts, it crashes, and wont let the details or filter menu open . Attaching a screen recording of the same.

Regular

  Plan Premium Country India Device (iPhone 7) Operating System (iOS 12.3.1)   My Question or Issue On swiping up on the filter menu in the podcasts, it crashes, and wont let the...

Loxer

Community Legend

974 Views

4 replies

3 likes

  • 974 Views
  • 4 replies
  • 3 likes

fix the update

the ‘library’ feature is now almost useless. please consider bringing back/changing these features:-all songs list-list of ALL artists, not only artists that are being followed.-music by year released list in library-music by languages list in librar...

Newbie

the ‘library’ feature is now almost useless. please consider bringing back/changing these features: -all songs list -list of ALL artists, not only artists that are being followed. -music by year r...

Loxer

Community Legend

963 Views

1 replies

0 likes

features
song list
Update
  • 963 Views
  • 1 replies
  • 0 likes

Spotify stops playing music when my phone is upside down

PlanPremiumCountryTurkeyDevice(iPhone X)Operating System(iOS 13 Beta) My Question or IssueMy headphone jack and AUX to Lightning works perfectly fine (tried them both on my sister's iPhone 8). But when I put my phone in my pocket, OR even when I turn...

Visitor

Plan Premium Country Turkey Device (iPhone X) Operating System (iOS 13 Beta)     My Question or Issue My headphone jack and AUX to Lightning works perfectly fine (tried them both...

Loxer

Community Legend

2578 Views

2 replies

0 likes

  • 2578 Views
  • 2 replies
  • 0 likes

Player play outside playlist

PlanPremiumCountryPhilippinesDeviceiphone 6s plusOperating Systemios 12.4 My Question or IssueI have a playlist. Lets say inside the playlist, all track is all about Avicii. the problem begins after playing 1 song, spotify then randomly jumps playing...

Regular

Plan Premium Country Philippines Device iphone 6s plus Operating System ios 12.4   My Question or Issue I have a playlist. Lets say inside the playlist, all track is all about Avicii. ...

malcolve

Regular

734 Views

2 replies

0 likes

  • 734 Views
  • 2 replies
  • 0 likes

Spotify for Artists App Not Showing Real-Time Stats

PlanFreeCountryTurkeyDeviceIphone 6sOperating System(iOS 12.4) My Question or Issue Hello everyone! I'm not sure if I've opened the thread in the right category. My problem is I read that in Spotify for Artists app the stats are updated in 1.5 second...

Visitor

  Plan Free Country Turkey Device Iphone 6s Operating System (iOS 12.4)   My Question or Issue   Hello everyone! I'm not sure if I've opened the thread in the right categor...

Luan

Spotify Star

8037 Views

1 replies

1 likes

  • 8037 Views
  • 1 replies
  • 1 likes

Daily Mix issue still unsolved!

PlanFreeCountry Device(iPhone 6S )Operating System(iOS 12.0.1) My Question or IssueThis ongoing issue has kept mefrustrated for quite some time. daily mix is or I should say WASmy favorit feature in spotify. unfortunatly in recent monthsit will NOT u...

Roadie

Plan Free Country   Device (iPhone 6S ) Operating System (iOS 12.0.1)   My Question or Issue This ongoing issue has kept me frustrated for quite some time.   daily mix is ...

Emilia_8

Community Legend

1694 Views

4 replies

0 likes

  • 1694 Views
  • 4 replies
  • 0 likes

Songs are not playing when offline even though Downloaded.

PremiumCountryMaltaDeviceiPhone 7+ Operating SystemiOS 12My Question or IssueSo I downloaded some playlists which I like but when I use them offline some songs dont load, they just stay at 0:00. I have been using spotify premium for a while now and t...

Visitor

Premium Country Malta Device iPhone 7+   Operating System iOS 12 My Question or Issue So I downloaded some playlists which I like but when I use them offline some songs dont load, t...

Loxer

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! offline scrobbling

I'm having trouble offline scrobbling with mobile. The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Casual Listener

I'm having trouble offline scrobbling with mobile.  The scrobbles still do not show up even after I'm back online. Is there a way to fix this?

Billy-J

Spotify Star

2730 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Daily Mix not adding songs as playing

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player. I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't autoload as I listen. When using the web player I can only l...

Visitor

I'm a premium holder and I am having issues with my daily mixes on my iPhone X, Mac OS and also the web player.   I'm stuck playing the same 25 or so songs on the daily mix lists, songs don't ...

zipoxtra

Roadie

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

ipod touch loads Spotify but won't play music

PlanFreeCountry--US Device(iPod touch 4th gen)Operating System(iOS 6.1.6) My Question or IssueI want to use this ipod for spotify only. I deleted everything else on the ipod. It is fully updated. Spotify will open, load playlists, will retrieve a son...

Newbie

Plan Free Country--US   Device (iPod touch 4th gen) Operating System (iOS 6.1.6)   My Question or Issue I want to use this ipod for spotify only. I deleted everything else on the ...

Billy-J

Spotify Star

1851 Views

1 replies

0 likes

  • 1851 Views
  • 1 replies
  • 0 likes

Playlists: first song is played, then random unknown numbers

Premium version Netherlands Device(iPhone 6+ and iPhone X)Operating System(On 6+: iOS 12.4) My Question or IssueWhen I use Shuffle or tap one of the songs in one of my playlists, Spotify will play only the first song from my playlist and after that i...

Casual Listener

Premium version  Netherlands    Device (iPhone 6+ and iPhone X) Operating System (On 6+: iOS 12.4)   My Question or Issue When I use Shuffle or tap one of the songs in on...

Ertje1959

Casual Listener

1308 Views

3 replies

1 likes

  • 1308 Views
  • 3 replies
  • 1 likes

Changing playlist from Brazil to American music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OneByBoo

Roadie

712 Views

1 replies

0 likes

Changing music selection to American music
  • 712 Views
  • 1 replies
  • 0 likes

Offline music

Spoiler (Highlight to read)So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even though the music is downlo...

Visitor

So I’ve had premium for about 3 years now, and never had this problem, however now whenever I listen to music on Spotify, I must either have my data on or WiFi to have an internet connection, even th...

Loxer

Community Legend

606 Views

1 replies

0 likes

offline music
  • 606 Views
  • 1 replies
  • 0 likes

iphone 7plus cannot log on to app

Plan-PremiumCountry-USDevice-iPhone 8plusOperating System-iOS 11.2.2 My Question or IssueI had a free subscription and was added to a premium family plan. Disconnected my facebook link and used a fresh install of spotify. Now I get the "something wen...

Casual Listener

Plan-Premium Country-US Device-iPhone 8plus Operating System-iOS 11.2.2   My Question or Issue I had a free subscription and was added to a premium family plan.  Disconnected my faceb...

Noah

Community Legend

1082 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! The app keeps crushing

PlanPremiumCountry United States Deviceiphone 7plus My Question or IssueHi when I open my spotify app, it shows home for about 3 seconds then just closes.I thought I should try uninstall and reinstall, but I don't want to delete my downloaded songs.P...

Casual Listener

Plan Premium Country United States   Device iphone 7plus   My Question or Issue Hi when I open my spotify app, it shows home for about 3 seconds then just closes. I thought I shoul...

yas-t

Casual Listener

1894 Views

4 replies

0 likes

  • 1894 Views
  • 4 replies
  • 0 likes

Some songs aren’t playing on iPhone

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished.PlanPremiumCountryCalifornia Device(iPhone 7 Plus)Operating System(iOS 12.3.1) Issue

Casual Listener

i can’t play certain songs on my iphone. it won’t let me click on them & i have them downloaded & the sign showing it is downloaded vanished. Plan Premium Country California  Device...

Billy-J

Spotify Star

1418 Views

5 replies

0 likes

  • 1418 Views
  • 5 replies
  • 0 likes

Local files' quality lower when played on Iphone with Bluetooth

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't happen when I plug headphones into the audio jack,...

Visitor

I have several songs downloaded locally on my computer which play fine, but I have them synced to my phone at very high download quality, and I get distortion and the audio sounds fuzzy. This doesn't...

MrMeowPuss

Visitor

1381 Views

1 replies

0 likes

bluetooth
iphone
local files
  • 1381 Views
  • 1 replies
  • 0 likes

Already signed in on new phone?

PlanPremiumCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI got a new iPhone and did not restore my info and things from iCloud (but did sign into my Apple ID). I downloaded the Spotify app and clicked on it and was already signed i...

Visitor

  Plan Premium Country   Device iPhone 8 Operating System iOS 10   My Question or Issue I got a new iPhone and did not restore my info and things from iCloud (but did sign i...

Loxer

Community Legend

2417 Views

1 replies

0 likes

  • 2417 Views
  • 1 replies
  • 0 likes