Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246016 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131014 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455739 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309752 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey everyone, Get ready to update to iOS 13, watchOS 6 as they were released yesterday.iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS will be availabe on 9.24).While macOS Catalina will be coming around l...
Hey everyone, Get ready to update to iOS 13, watchOS 6 as they were released yesterday. iPadOS along with iOS 13.1 and watchOS 6.1 are going to be released later this month (iPadOS...
427 Views
0 replies
0 likes
Bothers me the “Recently Played”, I wanna know if there’s a way to remove that.
Bothers me the “Recently Played”, I wanna know if there’s a way to remove that.
Spotify Legend
1772 Views
3 replies
1 likes
DeviceiPod Touch 4,1Operating SystemIOS 6.1.6 My Question or IssueAlright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and perfect for running. Obiously the current version of Spotify is not sup...
Device iPod Touch 4,1 Operating System IOS 6.1.6 My Question or Issue Alright this my sound stupid, but i have a really old iPod, that i want to use Spotify on. It's very compact and per...
Casual Listener
47411 Views
2 replies
0 likes
PlanPremiumCountryAmerica iphone 7plus Operating SystemiOS 12.4.1 My Question or Issuei have a lot of liked playlists, and I just went to download them. there’s over 2000 songs downloaded and none of them show up in my liked songs. what’s going on?? ...
Plan Premium Country America iphone 7plus Operating System iOS 12.4.1 My Question or Issue i have a lot of liked playlists, and I just went to download them. there...
Community Legend
830 Views
1 replies
0 likes
Spotify is draining my 4g data. PlanPremiumCountryNorwayDevice(iPhone 7)Operating System(iOS 12.4.1) My QuestionSpotify is draining all my data. I havent changed anything in how I use Spotify, but suddently i got a text from my operator that i have i...
Spotify is draining my 4g data. Plan Premium Country Norway Device (iPhone 7) Operating System (iOS 12.4.1) My Question Spotify is draining all my data. I havent changed any...
Community Legend
1136 Views
1 replies
0 likes
Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, there's no longer a selection for "Songs," the usual way to use the...
Hi, Spotify Community- As some of you might be aware, under Settings->Storage, the iOS Spotify App has decoupled Downloaded Songs from the Cache. If one tries to look at the Library, ther...
Community Legend
18715 Views
1 replies
2 likes
PlanPremiumCountrySwedenDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went to play it, and they were all gone. When I went to check how many songs were...
Plan Premium Country Sweden Device iPhone 7 Operating System iOS 10 My Question or Issue I recently created a playlist, and after adding about 30 Alice Cooper and AC/DC songs I went ...
Community Legend
522 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7Operating SystemiOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs individually but it is ridiculous and absurd that I should have to do that when the...
Plan Premium Country United States Device iPhone 7 Operating System iOS 12.4.1 My Question or Issue I have had this issue a few times before and I ended up just adding songs ...
Community Legend
822 Views
1 replies
0 likes
PlanPremiumCountrySweden DeviceiPhone 7 PlusOperating SystemiOS 12.2 My Question or IssueIt used to be that when I saved (heart icon) an album it would automatically download, without having to click the download switch. I can’t find the “Automatical...
Plan Premium Country Sweden Device iPhone 7 Plus Operating System iOS 12.2 My Question or Issue It used to be that when I saved (heart icon) an album it would automatically d...
Community Legend
1932 Views
1 replies
0 likes
Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working? PlanPremiumCountryAustraliaDeviceiPhone 6s PlusOperating SystemiOS 12.4.1 My ...
Hi! My discover weekly is not updating? I have tried logging in/out, closing and restarting the app on both my iPhone and desktop computer, and nothing seems to be working? Plan Pre...
Community Legend
454 Views
1 replies
0 likes
I have looked for tips to stop shuffle, but I can’t get premium. I don’t have the “I” button or the arrows. I can’t find another trick to help the shuffle stop playing. I have a IPhone 8 and I’m think that it’s the brand, but I really think it's Spot...
I have looked for tips to stop shuffle, but I can’t get premium. I don’t have the “I” button or the arrows. I can’t find another trick to help the shuffle stop playing. I have a IPhone 8 and I’m thin...
Community Legend
744 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone XROperating SystemiOS 12.4.1 My Question or IssueI have a very annoying issue with spotify starting automatically as soon as I hang up a call when using my bluetooth headset. I´ve already tried to uninstall spotif...
Plan Free/Premium Country Device iPhone XR Operating System iOS 12.4.1 My Question or Issue I have a very annoying issue with spotify starting automatically as soon as I hang ...
Community Legend
3578 Views
4 replies
0 likes
PlanFreeCountryUnited StatesDeviceiPhone 6sOperating SystemiOS 13 My Question or IssueFor some reason one of my liked songs is showing up as a hidden song in my playlist but when I scroll down to the hidden songs it's not in there and it only shows u...
Plan Free Country United States Device iPhone 6s Operating System iOS 13 My Question or Issue For some reason one of my liked songs is showing up as a hidden song in my p...
646 Views
0 replies
0 likes
PlanPremiumCountry iPhone 8Operating SystemiOS 12.3.1 My Question or IssueJust woke up to the "updated" ui and I have some concerns... I spend a lot of time in remote areas with spotty cell service so I almost exclusively shuffle/listen to all of my ...
Plan Premium Country iPhone 8 Operating System iOS 12.3.1 My Question or Issue Just woke up to the "updated" ui and I have some concerns... I spend a lot of time ...
Casual Listener
11298 Views
7 replies
3 likes
PlanPremiumCountryUnited StatesDeviceiPhone 6s, Macbook Pro 2019 My Question or IssueI've followed all the directions for how to upload local files, but when I try to download the playlist on to my phone it says the playlist doesn't have any songs. T...
Plan Premium Country United States Device iPhone 6s, Macbook Pro 2019 My Question or Issue I've followed all the directions for how to upload local files, but when I try to dow...
633 Views
0 replies
0 likes
Details: premium plan on iOS 10 on an iPhone Xs/macOS sierraI understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do it again, the playlists I create to house the local ...
Details: premium plan on iOS 10 on an iPhone Xs/macOS sierra I understand how to port local files onto my phone from my computer, as i have successfully done it before, but now that I'm trying to do...
Community Legend
834 Views
1 replies
0 likes
I've 3 devices : iphone 6 plus => 2568 in my favorites playlisthuawei M5 => 2590 in my favorites playlistPC windows 10 => 2590 in my favorites playlistI should have the same number on all my devices.Thank you for helping
I've 3 devices : iphone 6 plus => 2568 in my favorites playlist huawei M5 => 2590 in my favorites playlist PC windows 10 => 2590 in my favorites playlist I should have th...
Casual Listener
957 Views
2 replies
0 likes
So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When I scroll all the way down, new songs will no longe...
So I currently have Spotify premium family plan. I use on the iPhone X. I’ve noticed that when I go to radio, whether it be from and artist, song, or any Spotify radio, it turns Into a playlist. When...
Roadie
1007 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
1572 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceIphone XROperating SystemiOS 12.4.1 My Question or IssueI am subscribed to several different playlists which I download at home over wifi. I make sure all the downloads complete. However, when I go out and about, the playli...
Plan Premium Country USA Device Iphone XR Operating System iOS 12.4.1 My Question or Issue I am subscribed to several different playlists which I download at home over wifi. I ...
Newbie
3142 Views
2 replies
0 likes
