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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264577 Views

57 replies

14 likes

  • 264577 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167698 Views

507 replies

108 likes

  • 167698 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112438 Views

19 replies

38 likes

  • 112438 Views
  • 19 replies
  • 38 likes

Offline doesn’t work abroad after a few days

PlanPremiumCountryNetherlands DeviceiPhone 8Operating SystemiOs 12 My Question or IssueEverytime I go abroad after about 3 or 4 days my offline mode stops working. The app says the songs are downloaded, but doesn’t play them. The only solution I have...

Newbie

  Plan Premium Country Netherlands   Device iPhone 8 Operating System iOs 12   My Question or Issue Everytime I go abroad after about 3 or 4 days my offline mode stops work...

Loxer

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Timestamp defers on different devices

PlanPremiumCountry Device(iPhone 8, ipad pro, iMac, Macbook Pro)Operating Systemlatest patches applied My Question or IssueI am an indoor cycling instructor and rely on precise cueing when I do my prep. I noticed that the time stamps defer between al...

Visitor

  Plan Premium Country   Device (iPhone 8, ipad pro, iMac, Macbook Pro) Operating System latest patches applied   My Question or Issue I am an indoor cycling instructor and ...

Loxer

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Shuffle leaving out songs

PlanPremiumCountryUSADeviceiPhone 7 My Question or IssueI recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this issue in the past but I figured out that playing the new songs a few times manuall...

Visitor

  Plan Premium Country USA Device iPhone 7   My Question or Issue I recently added ~25 new songs to one of my playlists. When I use shuffle, the new songs don’t play. I had this is...

Emilnh

Newbie

791 Views

1 replies

2 likes

shuffle
Shuffle play
  • 791 Views
  • 1 replies
  • 2 likes

Repeat button NOWHERE on premium account

Hi, I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playing, and it is also not in the three dots on the right-hand ...

Casual Listener

Hi,  I have a premium account in Australia, and on my iPad, iPhone, and windows desktop the repeat button is nowhere to be found. It isn't on the screen which just shows the song that is playin...

Loxer

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Where is the “Songs” tab??

Planpremium familyCountryCosta Rica Device(iPhone XROperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the tab for songs? It’s been gone since the last update and I’m going crazy! I’m about to switch to Tidal just b...

Visitor

Plan premium family Country Costa Rica  Device (iPhone XR Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Where is the tab for songs? ...

Loxer

Community Legend

1237 Views

2 replies

1 likes

  • 1237 Views
  • 2 replies
  • 1 likes

How do you delete downloaded songs off iphone app quickly

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

Car Bluetooth very quiet

Plan - Family PremiumCountry - UK Device - iPhone XS MaxOperating System - iOS 12.4 so I bought a new phone yesterday after I smashed my old one I was originally playing Spotify through the USB in a ford fiesta, to which the sound quality had no issu...

Visitor

  Plan - Family Premium Country - UK   Device - iPhone XS Max Operating System - iOS 12.4   so I bought a new phone yesterday after I smashed my old one 😞 I was origi...

Loxer

Community Legend

2138 Views

1 replies

0 likes

  • 2138 Views
  • 1 replies
  • 0 likes

Deleting Queues

Plan PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a song in my queue that was accidentally put there and now despite all the searchin...

Visitor

Plan Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...

Loxer

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Spotify not working offline

PlanPremiumCountryUnited Kingdom DeviceiPhone 6s I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, they stay at 00:00 and the bar can be moved anywhere on the song but still do...

Visitor

Plan Premium Country United Kingdom  Device iPhone 6s   I have all my songs downloaded and they work fine on WiFi but when offline even though they are downloaded they don't play, th...

Loxer

Community Legend

418 Views

2 replies

1 likes

  • 418 Views
  • 2 replies
  • 1 likes

Spotify won’t let me play certain songs even when I have premium and is online

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Unusable

PlanPremiumCountryAustraliaDeviceiPhone 7Operating SystemiOS 12.4 My Question or IssueWhenever i try to play any music the app just crashes and i have to delete it and reinstall and after a few hours it just happens again

Newbie

Plan Premium Country Australia Device iPhone 7 Operating System iOS 12.4   My Question or Issue Whenever i try to play any music the app just crashes and i have to delete it and reinst...

Loxer

Community Legend

459 Views

1 replies

0 likes

broken
not working
songs won’t play
unusable
  • 459 Views
  • 1 replies
  • 0 likes

All self created playlists empty

PlanPremiumCountryUSADeviceiPhone 6Operating SystemiOS 12.4 My Question or IssueLogged in today to see all my playlists are empty, which is kind of terrible. I've tried logout/in, clear cache, uninstall app. I've changed my password, and logged out o...

Visitor

Plan Premium Country USA Device iPhone 6 Operating System iOS 12.4   My Question or Issue Logged in today to see all my playlists are empty, which is kind of terrible.  I've tried...

Loxer

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Queue disappears

PlanFreeCountryEcuadorDeviceiPad Air 2Operating SystemiOS 10 My Question or IssueWhenever I add a song to the queue while an ad is playing, all the other songs I had previously added to the queue vanish, and only the song I just added is played inste...

Visitor

Plan Free Country Ecuador Device iPad Air 2 Operating System iOS 10   My Question or Issue Whenever I add a song to the queue while an ad is playing, all the other songs I had previous...

Loxer

Community Legend

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!! can’t play liked tracks

PlanPremiumCountryuk DeviceIpad Pro 2015 My Question or Issuecan’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc but nothing works please help!

Casual Listener

  Plan Premium Country uk   Device Ipad Pro 2015   My Question or Issue can’t play any tracks from my liked tracks,not even on shuffle play.Have restarted,deleted cache etc b...

Loxer

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Car View

PlanPremiumCountryTurkeyOperating SystemiOS 12.4My Question or IssueI want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can not see the "Car" Section in the settings. Beside when I enter an...

Visitor

Plan Premium Country Turkey Operating System iOS 12.4 My Question or Issue I want to use Car view mode while I am connecting to the Bluetooth. But I couldn't. I do not know why but also i can ...

Loxer

Community Legend

791 Views

1 replies

0 likes

Car
Car Bluetooth
car view
  • 791 Views
  • 1 replies
  • 0 likes

Music stops/starts when I turn my iPhone upside down or move it

PlanFree/PremiumCountry Device: iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Whenever I put my iphone in my pocket (turning it upside down so the headphone jac...

Visitor

Plan Free/Premium Country   Device: iPhone 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Loxer

Community Legend

3859 Views

1 replies

0 likes

  • 3859 Views
  • 1 replies
  • 0 likes

I have premium account. I have no ‘local file’ option in settings or anywhere else. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

[iOS] Spotify automatically loads same queue

PlanPremiumCountryAustraliaDeviceiPhone 7+Operating System(iOS 12.3.1) My Question or IssueLately when I have been wanting to listen to music, like an album, or a playlist, I will chose the shuffle button to start playing, or even tap on the first so...

Visitor

  Plan Premium Country Australia Device iPhone 7+ Operating System (iOS 12.3.1)   My Question or Issue Lately when I have been wanting to listen to music, like an album, or a pla...

pharmaphil80

Newbie

526 Views

1 replies

1 likes

  • 526 Views
  • 1 replies
  • 1 likes

Spotify Stopped Recognizing Alexa

I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it asks me to log-in, which it has never done before. ...

Casual Listener

I have been using my premium Spotify account on my iPhone 6 to play music over a group of devices I made on the Alexa app. It was working great for several months. Today I tap the spotify app and it ...

Beck738

Casual Listener

822 Views

2 replies

0 likes

  • 822 Views
  • 2 replies
  • 0 likes

Solved!! Not able to shuffle play anymore on my account.

Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information about restarting, re installing, setting the qualit...

Casual Listener

Hello I Have a premium account. For whatever reason I’m not able to shuffle play anymore on my account. The songs won’t auto play the next track on playlist either. I’ve followed all the information ...

Ycyos

Casual Listener

2455 Views

2 replies

0 likes

  • 2455 Views
  • 2 replies
  • 0 likes