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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37334 Views

41 replies

10 likes

  • 37334 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102978 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299271 Views

61 replies

16 likes

  • 299271 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126064 Views

19 replies

38 likes

  • 126064 Views
  • 19 replies
  • 38 likes

Superuser Contribution iOS 17.5.1 Video/Podcast Playback not working

PlanPremium CountryGermany DeviceiPhone15 Operating SystemiOS 17.5.1 My Question or IssuePlayback of Podcasts that have a video isn’t working. The video AND the audio doesn’t play. Just loads endlessly. Podcasts without a video play just fine. Also, ...

Visitor

Plan Premium   Country Germany   Device iPhone15   Operating System iOS 17.5.1   My Question or Issue Playback of Podcasts that have a video isn’t working. The video ...

Novy

Moderator

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
  • 0 likes

How to be able to edit your "most recently played" on your spotify homepage

Planpremium Countrycanada Deviceiphone 13, macbook pro, ipad pro 11 Operating SystemIOS 10 My Question or Issuepersonally, i would like to keep my most recently played list on the top of my spotify homepage private- be able to turn it off or on. when...

Visitor

Plan premium    Country canada    Device iphone 13, macbook pro, ipad pro 11   Operating System IOS 10   My Question or Issue personally, i would like to ke...

DWeiberg

Casual Listener

13519 Views

2 replies

1 likes

  • 13519 Views
  • 2 replies
  • 1 likes

Spotify offline error message from iPhone

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other apps and search engines. Just this app, not working. ...

Visitor

Spotify keeps saying offline, check internet. This started with the first download of the app. Have done a restart, reinstall, clean reinstall,,iOS and app are updated). WiFi working for all other ap...

MateusM

Spotify Star

890 Views

1 replies

0 likes

  • 890 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't add offline content on my Spotify app on iPhone

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

Visitor

The app says too many devices are connected even if I logged out from all the devices. I'm still unable to add offline content on my iPhone app.

krina234pestro

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

App randomly closes on iPhone

Plan: PremiumCountry canada DeviceIphone13Operating SystemIos 17.5.1 My Question or IssueSpotify randomly closes. This has been happening for a few weeks. sometimes when I close it, the music keeps playing. my main playlist randomly undownloaded.

Visitor

Plan:  Premium Country canada   Device Iphone13 Operating System Ios 17.5.1   My Question or Issue Spotify randomly closes. This has been happening for a few weeks.  so...

MateusM

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

spotify doesn't see my previously uploaded songs

PlanPremiumCountry Deviceiphone 11Operating System(iOS 16 My Question or Issue my main account has been stolen. so I close my main account and start a new one. I use family plan so I attacht my new account to family for continuing premium acc.in my p...

Newbie

  Plan Premium Country   Device iphone 11 Operating System (iOS 16   My Question or Issue   my main account has been stolen. so I close my main account and start a new...

MateusM

Spotify Star

598 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Vocals not playing in song “Oh No!” by The Decemberists

Over the weekend the vocals stopped playing in the song “Oh No!” by the Decemberists. The background music still plays. Previously I could hear all the sounds. This happened on my MacBook Pro and iPhone

Visitor

Over the weekend the vocals stopped playing in the song “Oh No!” by the Decemberists. The background music still plays. Previously I could hear all the sounds. This happened on my MacBook Pro and iPh...

Eni

Moderator

1598 Views

8 replies

0 likes

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Superuser Contribution Can’t log in to third party apps like „Obscurify” as it shows me an error

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error message with an information that I should try again la...

Visitor

I tried many times to log in to sites similar to „Obscurify” or „HowBadIsYourMusicTaste” on mobile platforms but it always shows me an Error, without any numbers or something, I just get an error mes...

nikkitoss

Casual Listener

3787 Views

3 replies

1 likes

  • 3787 Views
  • 3 replies
  • 1 likes

Favourite songs list missing 900 songs but only on iphone

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

Newbie

I've noticed that the list shrunk significantly (from 1200 to 300 songs). I can see the full list on the PC application, but on the iPhone app the Favourite songs list only contains 300 songs.

atomicmaks

Newbie

599 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local file tab does not show up

For some strange reason, my app just refuses to show me my local files no matter what i do. I have sdded them to my spotify folder, i have done a full reset of the app. No forum is helping me, however what i think is the solution is spotify in settin...

Visitor

For some strange reason, my app just refuses to show me my local files no matter what i do. I have sdded them to my spotify folder, i have done a full reset of the app. No forum is helping me, howeve...

572 Views

0 replies

1 likes

  • 572 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Apple Watch bug- can’t change saved playlist

Apple Watch Ultra 2 userLatest Spotify version in my iPhone 12 the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone. on the watch I trying to saved the song instead playlist to my liked songs and ...

Roadie

Apple Watch Ultra 2 user Latest Spotify version in my iPhone 12    the app worked perfectly until the heart icon changed to the new ticking way as on the computer,web,iPhone.   on...

PurpleFan

Roadie

6016 Views

20 replies

0 likes

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  • 20 replies
  • 0 likes

Superuser Contribution Gapless Playback not working on my playlist on iPhone, but works on desktop

PlanPremiumCountryUnited StatesDeviceiPhone 11 Operating SystemiOS 14.3 My Question or IssueWhen I'm playing music on my iPhone I'm trying to make my songs transition into each other seamlessly, but it won't work on my iPhone. I've enabled gapless pl...

Visitor

Plan Premium Country United States Device iPhone 11  Operating System iOS 14.3   My Question or Issue When I'm playing music on my iPhone I'm trying to make my songs transition in...

21stcenturycurrerbel

Regular

5327 Views

4 replies

2 likes

Crossfade
gapless playback
  • 5327 Views
  • 4 replies
  • 2 likes

Superuser Contribution Clicking on Playlist Title not Jumping to Current Song

Many users claim I am able to jump to the currently playing song in a playlist by clicking the album title in now playing. However, while this takes me to the currently playlist, it does not scroll to the currently playing song. Unsure if this is a b...

Regular

Many users claim I am able to jump to the currently playing song in a playlist by clicking the album title in now playing.  However, while this takes me to the currently playlist, it does not sc...

Susan_GP

Moderator

605 Views

1 replies

1 likes

playlist
  • 605 Views
  • 1 replies
  • 1 likes

Músicas aleatoriamente não salvas não param de tocar

Há anos atrás desabilitei a função auto play e aí agora do nada começou ter sugestão de músicas não salvas novamente entre minhas músicas salvas. Não quero sugestão nenhuma!!!!!

Visitor

Há anos atrás desabilitei a função auto play e aí agora do nada começou ter sugestão de músicas não salvas novamente entre minhas músicas salvas. Não quero sugestão nenhuma!!!!!

MateusM

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Re-display the number of subscribers at the top of playlists!

My Question or Issue Hello, I've just updated to the latest version of Spotify on iOS and the number of subscribers has disappeared from the top of each playlist.I think it's a real shame, because it's important to be neutral and offer your subscribe...

Regular

My Question or Issue   Hello,   I've just updated to the latest version of Spotify on iOS and the number of subscribers has disappeared from the top of each playlist. I think it's a ...

mtaddict

Regular

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops while using Facebook

PlanPremiumCountryGermanyDeviceIphone XrOperating SystemIos 14 My Question or IssueIf I start Playback in Spotify and switch to Facebook App it randomly stops playback while scroling trough timeline. Autoplayback for videos in App is switched off. It...

Visitor

  Plan Premium Country Germany Device Iphone Xr Operating System Ios 14         My Question or Issue If I start Playback in Spotify and switch to Facebook App i...

Krislimmer

Casual Listener

122871 Views

16 replies

8 likes

  • 122871 Views
  • 16 replies
  • 8 likes

Superuser Contribution album cover does not show

When i play songs on iOs 17, the album cover does not show in big in the lock screen, i uninstalled an reinstalled the app, deleted cache, but it does not work

Visitor

When i play songs on iOs 17, the album cover does not show in big in the lock screen, i uninstalled an reinstalled the app, deleted cache, but it does not work

Novy

Moderator

1177 Views

1 replies

0 likes

  • 1177 Views
  • 1 replies
  • 0 likes

Spotify song playing but no audio Mac

On my desktop app, songs are playing but no audio is working on my headphones. I've checked all of my output settings on my computer, and the Spotify sound slider is turned all the way up. Please help.

Casual Listener

On my desktop app, songs are playing but no audio is working on my headphones. I've checked all of my output settings on my computer, and the Spotify sound slider is turned all the way up. Please hel...

tylerstark04

Casual Listener

846 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution [iOS] Double-tap for reverse sorting is missing

I've disliked this missing functionality for .. years. literally. If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Android and on the Desktop version it is different, here you can...

Casual Listener

I've disliked this missing functionality for .. years. literally. 😉 If you create your own playlists it keeps it sorted by old to new meaning recently added songs get added at the end. On Androi...

Skgray58

Casual Listener

1667 Views

10 replies

0 likes

  • 1667 Views
  • 10 replies
  • 0 likes