Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37283 Views

41 replies

10 likes

  • 37283 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102851 Views

115 replies

12 likes

Other
  • 102851 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1315 Views

0 replies

0 likes

iOS
  • 1315 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299227 Views

61 replies

16 likes

  • 299227 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125905 Views

19 replies

38 likes

  • 125905 Views
  • 19 replies
  • 38 likes

Spotify app requiring me to kill the app and restart almost every time I have go to listen

PlanPremiumCountryUS DeviceiPhone 13Operating SystemMost recent IOS My Question or IssueI will go onto the app and I am unable to play any songs without restarting the app.

Casual Listener

Plan Premium Country US   Device iPhone 13 Operating System Most recent IOS   My Question or Issue I will go onto the app and I am unable to play any songs without restarting the...

MateusM

Spotify Star

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes

I WANT to pause between playlist tracks

Family PremiumUSAIphone 13I have a playlist for an upcoming event. I need to have songs stop automatically at the end of the track, but have the next song in the playlist start with a single button push.Is there an option to NOT automatically play th...

Casual Listener

Family Premium USA Iphone 13 I have a playlist for an upcoming event.   I need to have songs stop automatically at the end of the track, but have the next song in the playlist start wit...

bpbrun

Newbie

1567 Views

2 replies

0 likes

  • 1567 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Repeating songs wont turn off

I have an iphone and have premium spotify i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the defaultwhy i notice now is that the repeat now seems to be in default as well and i want it offe...

Newbie

I have an iphone and have premium spotify   i always listen to my playlists and leave them on shuffle so my shuffle icon is always lit. Seems to now be the default why i notice now is that th...

Susan_GP

Moderator

32975 Views

5 replies

0 likes

  • 32975 Views
  • 5 replies
  • 0 likes

Superuser Contribution Issues regarding the App

PlanFreeCountryIndiaDevice(iPhone XR)Operating System(iOS 16.6) My Question or IssueI have been using Spotify in my iPhone XR as well as other devices with same account. And there is a problem from a long time that is not encountered in other devices...

Casual Listener

Plan Free Country India Device (iPhone XR) Operating System (iOS 16.6)   My Question or Issue I have been using Spotify in my iPhone XR as well as other devices with same account. And ...

Mpant33

Visitor

6914 Views

25 replies

1 likes

  • 6914 Views
  • 25 replies
  • 1 likes

Superuser Contribution My spotify won't play any songs

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

Visitor

My Spotify app on iPhone won't play any songs and instead will say "you've discovered a premium feature"

Novy

Moderator

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't open app through media notification

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music app it opens as it should. On Spotify I can just tap th...

Newbie

Hello, I am trying to open the app from media notification widget or the right panel media widget but I can only upscale the cover but not open the app to search for a new song. On apple's music ap...

MartinT

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Solved!! Can’t log into iOS app after resetting password

Plan Premium Country UK Device iPhone 11 Pro Operating System iOS 17 My Question or Issue Reset password recently after notification of “suspicious activity” (note: did not use link in email). Attempting to log into app causes it to claim I’m offline...

Casual Listener

  Plan Premium Country UK Device iPhone 11 Pro  Operating System iOS 17   My Question or Issue Reset password recently after notification of “suspicious activity”...

MateusM

Spotify Star

1226 Views

5 replies

0 likes

  • 1226 Views
  • 5 replies
  • 0 likes

Song keeps cutting

PlanFreeCountryIrelandDeviceiPhone 15Operating System(iOS 17.4.1) My Question or IssueI’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s only one specific song, there’s this one Chinese song called 要不然我们就这样一万年 and ...

Newbie

Plan Free Country Ireland Device iPhone 15 Operating System (iOS 17.4.1)   My Question or Issue I’ve tried googling this exact issue and it keeps saying it’s a network issue but it’s o...

MateusM

Spotify Star

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution bugged spotify playlist

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue still remainsi also tried adding the playlist to a diff...

Casual Listener

I have a playlist that refuses to continue playing any other song apart from the first one in the list, already cleared my cache and deleted the app, also tried the browser version but the issue stil...

Maria

Moderator

2402 Views

3 replies

0 likes

  • 2402 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution recent bug - no playback when selecting a song from artist page

PlanPremiumDeviceiPhone SEOperating SystemiOS 17 My Question or IssueTapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. The play icon flashes for a fraction of a second every time a song is ta...

Casual Listener

Plan Premium Device iPhone SE Operating System iOS 17   My Question or Issue Tapping on a song from an Artist's 'Popular' list does not play it, and additionally stops current playback. ...

Maria

Moderator

1098 Views

5 replies

1 likes

  • 1098 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution [iOS] Unable to play artists top songs if I saved to library

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 17.5 My Question or IssueI am unable to play songs from an artist on their artist page (their top songs) if I’ve saved any of their songs to the library. As soon as I click a song,...

Casual Listener

Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 17.5   My Question or Issue I am unable to play songs from an artist on their artist page (their top songs)...

Eni

Moderator

979 Views

4 replies

0 likes

  • 979 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t disconnect from group session

PlanPremiumCountryAustraliaDeviceiPhone 11 ProOperating SystemiOS 14.3 My Question or IssueThis issue has been reported before, and that thread has annoyingly been marked as resolved, but this is clearly an active bug, e.g.: https://community.spotify...

Visitor

Plan Premium Country Australia Device iPhone 11 Pro Operating System iOS 14.3   My Question or Issue This issue has been reported before, and that thread has annoyingly been marked as ...

Flamatar

Newbie

11214 Views

9 replies

5 likes

  • 11214 Views
  • 9 replies
  • 5 likes

Displaying Chinese Words

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS 4.5.0.1332

Music Fan

I Was Trying A Free Account And Well I Have My Device Language Set To English But Somehow The Ask Me To Upgrade To Premium Page Is In Chinese Words. Is This A Bug Or What? The Spotify Version IS...

rob_k1203

Newbie

2296 Views

2 replies

0 likes

  • 2296 Views
  • 2 replies
  • 0 likes

Genre filter is missing in liked songs playlist.

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I sort my liked songs by genre?

Newbie

I'm not sure if it was from an update, or this feature is no longer available, but the genre filter is missing from my liked songs playlist. In fact, there are no filters at all anymore. How can I ...

Brirose02

Visitor

4447 Views

8 replies

1 likes

  • 4447 Views
  • 8 replies
  • 1 likes

Superuser Contribution tracks skipping on their own

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

Visitor

I’m trying to listen to Taylor swifts the tortured poets department and the songs skip on their own

AlejaR

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution IOS 8.9.32 app crashes with strange audio glitching

PlanFree/PremiumCountryUnited StatesDevice(iPad 9th Generation)Operating System(IPadOS 17.4.1) My Question or IssueMy Spotify app recently started having bugging effects on the audio where it makes static and glitching sounds before freezing and bein...

Newbie

Plan Free/Premium Country United States Device (iPad 9th Generation) Operating System (IPadOS 17.4.1)   My Question or Issue My Spotify app recently started having bugging effects on t...

Ivelina

Moderator

749 Views

1 replies

1 likes

  • 749 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify reverts to previous song after putting on a new song when opening.

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from when I closed out of the app. It is really frustrating...

Visitor

Whenever I open Spotify after it’s been closed out and scroll through to pick out a new song to listen to it will start playing and then revert back to where it left off on the previous song from whe...

MartinT

Spotify Legend

582 Views

1 replies

0 likes

  • 582 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with podcasts on Libratone speakers

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spotify that this song (!) cannot be played using the sp...

Visitor

Hey guys. I have issues that do not make sense for me. When trying to listen to some podcasts I cannot chose my Libratone speakers over WiFi. I am forced to use Bluetooth and see the message in Spoti...

MartinT

Spotify Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Not working premium giftcard

My gift card isn’t working may I know what was wrong with this order id.

Visitor

My gift card isn’t working may I know what was wrong with this order id.

Not applicable

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't want to sync local files from my Windows computer to my iOS

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

Visitor

I'm trying to sync a new local file from Spotify to my iPhone on the same WiFi network. However my local files aren't syncing on my iPhone and I am struggling to search for a solution.

ImPerom

Visitor

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes