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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36984 Views

41 replies

10 likes

  • 36984 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102470 Views

115 replies

12 likes

Other
  • 102470 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299075 Views

61 replies

16 likes

  • 299075 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125762 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Podcast skips to next one randomly on iPhone

I often listen to podcasts, and at least on a weekly basis i have a podcast that will just skip ahead. Today it occurred and I had my AirPod in one ear and my phone was just laying on the counter. Nothing should have prompted the podcast to jump. I w...

Visitor

I often listen to podcasts, and at least on a weekly basis i have a podcast that will just skip ahead. Today it occurred and I had my AirPod in one ear and my phone was just laying on the counter. No...

Susan_GP

Moderator

817 Views

1 replies

1 likes

  • 817 Views
  • 1 replies
  • 1 likes

Missing song

Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label take it out ?Also .. Till now .. I still can searc...

Newbie

Track SUGAR - maroon 5 supposed in my playlist .. Suddenly disappear .. Then I search again .. Wanted to add back to my playlists .. Sadly ... No more this track in Spotify .. How come ??? Does label...

Noah

Community Legend

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning shuffle off goes back to the top of the playlist

When I select shuffle and then I want toturn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used to function fine and pick up at the next song in the l...

Visitor

When I select shuffle and then I want to turn shuffle off when I am at an artist in my list I want to continue listening to, playback starts back at the top of the playlist. Is this a bug? It used t...

OscarDC

Moderator

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Login after Logout not possible anymore

PlanPremium FamilyCountryGermanyDeviceiPadOperating SystemiOS 10.3.4 My Question or IssueUntil now we had one account that we shared within the family. Among other things, my iPhone and my son's old iPad were registered. Yesterday I converted the Pre...

Visitor

  Plan Premium Family Country Germany Device iPad Operating System iOS 10.3.4   My Question or Issue Until now we had one account that we shared within the family. Among other th...

Noah

Community Legend

932 Views

1 replies

0 likes

  • 932 Views
  • 1 replies
  • 0 likes

Superuser Contribution A few of my Spotify local files won't sync to my phone :(

I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won't work for. I don't know why!

Gig Goer

I have lots of local files on my Spotify desktop and my phone. By adding them to playlists and downloading, I can listen both on my iPhone and Mac desktop. However, there are a few songs that it won'...

Vasil

Moderator

1304 Views

1 replies

0 likes

  • 1304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify suggest genres to me that I don't listen to?

it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?

Visitor

it puts my „mix of the week“ full with indian, türkish, italian music. But I never listen to that stuff. why is that and how can i change that?

Susan_GP

Moderator

1124 Views

1 replies

1 likes

  • 1124 Views
  • 1 replies
  • 1 likes

Superuser Contribution my spotify app doesn't work. it just shut down after 30secs

when i play a song, it works for 20~30 secondsbut after that it just shut down itself.i don't know why and i think it's not my phone's problem.cause other apps work very well. if Spotify can't fix this problemi want a refund i started use Youtube Mus...

Visitor

when i play a song, it works for 20~30 seconds but after that it just shut down itself. i don't know why and i think it's not my phone's problem. cause other apps work very well. if Spotify can'...

Maria

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Music not playing when opening app

When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play time and the timer does not display.

Visitor

When opening app on iPhone music does not play. I have to close the app out two or three times for the music to play. At bottom left of app it displays (—/—) where it would normally show the play...

Billy-J

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to Bluetooth=spotify glitch with music and podcasts

Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’t working unless I fully close and open the app the...

Visitor

Whenever I connect to any Bluetooth device: AirPods, Bose headphones, or car, the music will just go blank: still show as playing but no start or end time and no sound. And my podcasts settings aren’...

Ivelina

Moderator

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium in iPad not working after payed for with Android

PlanPremiumCountryPhilippinesDevice(iPad 7th Gen)Operating System(iPadOS 16.7.1) My Question or IssueI’m not getting premium features on my iPad, but I did pay for it on my Android device.Is this a feature i’m unaware of or is this a bug?

Visitor

Plan Premium Country Philippines Device (iPad 7th Gen) Operating System (iPadOS 16.7.1)   My Question or Issue I’m not getting premium features on my iPad, but I did pay for it on my A...

Vasil

Moderator

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Why has my Spotify Premium stopped playing after 14 days overseas?

PlanFree/PremiumCountryUkDevice(iPhone12 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country Uk Device (iPhone12  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Noah

Community Legend

605 Views

1 replies

0 likes

  • 605 Views
  • 1 replies
  • 0 likes

App won’t open

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Visitor

The Spotify app on my iPhone won’t load past the logo screen, despite me restarting it multiple times, and having deleted and reinstalled it

Bittencourt

Spotify Star

982 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution google maps can’t reach spotify

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue.already remove access gmaps from spotify account but their can’t integrate spotify: 8.9.19 vergmaps: 6.107.3

Visitor

g maps can’t music playback control with spotify (apple music is find). keep trying app said checked you internet and try again issue. already remove access gmaps from spotify account but their ca...

OscarDC

Moderator

23877 Views

13 replies

6 likes

  • 23877 Views
  • 13 replies
  • 6 likes

Superuser Contribution Accidentally forwarding the podcast or song when trying to unlock phone

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once a day and is really frustrating because I lose the...

Visitor

When I'm listening to a podcast but I have my phone in my hand, I sometimes accidentally change the player position instead of unlocking the phone (swiping from down to up). This happens atleast once...

OscarDC

Moderator

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify consistently undownloading my music

PlanPremiumCountryUSDevice(iPhone 13 Pro) For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of listening to them! With perfect cell service too! This requires me to ha...

Music Fan

Plan Premium Country US Device (iPhone 13 Pro)   For the past month now, I’ve had this constant issue of Spotify randomly undownloading my music from my playlists even in the middle of li...

Joan

Moderator

6712 Views

15 replies

4 likes

  • 6712 Views
  • 15 replies
  • 4 likes

[iOS] Autoplay a Spotify song using a Shortcut automation and an NFC tag (SONOS & car's bluetooth)

Hello everybody.As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can have the Spotify application open, but the song won't p...

Newbie

Hello everybody. As you already know, trying to create an automation so that Spotify automatically plays a precise song on iOS is a real pain, not to say mission impossible. Most of times, we can ha...

GeneMachine2013

Newbie

32404 Views

2 replies

4 likes

iOS
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  • 2 replies
  • 4 likes

Superuser Contribution Spotify cant find my apple watch Device

PlanFreeCountryMalaysiaDeviceIphone 11 pro & Apple watch 6 CelularOperating System(iOS 14.3 & Watch Os 7.2 My Question or Issue why sportify cant stream or detect my apple watch? I saw on youtube video it suppose to have the watch logo at bottom righ...

Visitor

Plan Free Country Malaysia Device Iphone 11 pro & Apple watch 6 Celular Operating System (iOS 14.3  & Watch Os 7.2   My Question or Issue   why sportify cant stream ...

spaulh

Newbie

2482 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Spotify Won’t Stop Playing

Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. I turned off my phone and restarted. I disabled WiFi. I t...

Regular

Spotify has been playing on my iPhone all day and won’t stop. I have tried everything but it keeps playing. If I hit pause it stops for awhile then randomly starts playing again at any moment. &nbsp...

Peterjames891

Newbie

7003 Views

4 replies

0 likes

  • 7003 Views
  • 4 replies
  • 0 likes