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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36992 Views

41 replies

10 likes

  • 36992 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102497 Views

115 replies

12 likes

Other
  • 102497 Views
  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299084 Views

61 replies

16 likes

  • 299084 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125769 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Por qué no me deja reproducir música en mi cuenta?

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

Visitor

Desde hace unos días cada que trato de reproducir alguna canción, simplemente no se reproduce, se ven las canciones como con un tono grisáceo

MateusM

Spotify Star

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
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Superuser Contribution Control of speaker volume not working anymore to Sony Bravia tv + av reciever

Plan PremiumCountry Australia Device iPhone 12prosony Bravia tvonkyo Av and speakers My Question or IssueI can no longer control the volume via my iPhone when hooked up via Spotify connect to my TV . I used to be able to set the volume on the av reci...

Newbie

Plan Premium Country Australia    Device iPhone 12pro sony Bravia tv onkyo Av and speakers   My Question or Issue I can no longer control the volume via my iPhone wh...

3lysium

Newbie

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
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Superuser Contribution Swipe to Queue on Multi-Disc Album also swipes the word

PlanPremium, FamilyCountryCanadaDeviceiPhone XROperating SystemiOS 17.3.1 My Question or IssueA little hard to explain, but basically when I go to swipe to queue a song on an album that has multiple discs, it swipes the word "Disc 1", "Disc 2" etc. a...

Newbie

Plan Premium, Family Country Canada Device iPhone XR Operating System iOS 17.3.1   My Question or Issue A little hard to explain, but basically when I go to swipe to queue a song on an...

Yordan

Moderator

720 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My playlist that had a lot of saved podcasts is now showing empty

I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. Even more weird, when I try to add a new thing to th...

Visitor

I had a playlist where I saved a lot of podcasts that I listened to and would like to revisit later. Now this playlist doesn't have any items in it anymore and I dind't do anything to the playlist. E...

Maria

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
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Superuser Contribution Specific local files not syncing to phone

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify on my iPhone (in both the app and my settings for i...

Visitor

Hi. I made a playlist with my father’s music that he created. Added it to my Spotify on my desktop thru local files. I downloaded the playlist on my desktop. I have enabled local files on my Spotify ...

AlejaR

Moderator

2968 Views

6 replies

0 likes

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  • 6 replies
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I cant change my playlist cover, delete it, or private it

When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I go into the editor and click change image nothing h...

Casual Listener

When I click edit on the playlist and click the delete button and nothing happens and my playlist is still there. When I click private nothing changes but when I select public it goes public. When I ...

MateusM

Spotify Star

526 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [iOS] Spotify refuses to play albums

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify. Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then back to Spotify, it refuses to remember the album and song I wa...

Regular

I’m using an iPhone 12 mini with iOS 17.3.1 and the latest version of Spotify.   Any time I try to play an album on Spotify and have to pause Spotify and switch to a different app and then bac...

MihailY

Moderator

1610 Views

11 replies

0 likes

Music
Other
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No Audio, and track pauses after 2 seconds with BT headset

I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When I turn off BT everything is normal.

Music Fan

I have had this issue in the past when BT headset was connected to two devices. This time the headset is connected to the iphone only. Also no audio is heard during the two seconds of playtime. When ...

ryan1969

Casual Listener

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Recently switched back to free subscription, and now no songs play

Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).

Visitor

Cannot play any songs/playlists. I can only see podcast episodes on the "what's new" tab on my account icon (top left corner on app).

Ivelina

Moderator

996 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Queue swipe makes the song play instantly iOS

Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this issue on desktop, just on iOS. It only works when I u...

Visitor

Whenever I add a song to the queue it’s starts playing instantly, even if I already have other songs in the queue. I can’t build up a queue because it’s keeps playing instantly. I haven’t had this is...

Yordan

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
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Solved!!Superuser Contribution iOS dark mode widget colour

DeviceiPhone Operating SystemiOS 17 My Question or IssueCould we please get the option to have a coloured widget instead of having the solid black colour only with dark mode on iOS? The coloured option is so much nicer.

Newbie

Device iPhone  Operating System iOS 17   My Question or Issue Could we please get the option to have a coloured widget instead of having the solid black colour only with dark mode on ...

MattSuda

Spotify Star

3362 Views

2 replies

2 likes

  • 3362 Views
  • 2 replies
  • 2 likes

Solved!! Local files are cut short when transferring them to IOS/mobile from Windows

When downloading mp3s from my computer to my phone to play as local files, I had the issue that some of the tracks were cut short (e.g. from 11 minutes to just 5:20). I tried using the download feature on the playlist, and I tried using Google drive ...

Casual Listener

When downloading mp3s from my computer to my phone to play as local files, I had the issue that some of the tracks were cut short (e.g. from 11 minutes to just 5:20). I tried using the download featu...

MysteriousMango1

Casual Listener

824 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution 도와주세요

전 이미 프리미엄이용자입니다 노래를 잘듣다가 갑자기 요금제가입뜨면서 재생이되지않습니다.홈페이지 와서 로그인하니까 여전히 프리미엄 이용자라뜨고 앱재삭제후 다시깔아도 이상태네요.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or I...

Newbie

전 이미 프리미엄이용자입니다 노래를 잘듣다가 갑자기 요금제가입뜨면서 재생이되지않습니다. 홈페이지 와서 로그인하니까 여전히 프리미엄 이용자라뜨고 앱재삭제후 다시깔아도 이상태네요. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ...

Novy

Moderator

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to stop Spotify from recommending stuff

Hello there My app is very much littered with recommendations, but Spotify doesn't really get me, so I would really like to turn these recommendations off. Is it possible? Best regards Thomas

Visitor

Hello there   My app is very much littered with recommendations, but Spotify doesn't really get me, so I would really like to turn these recommendations off. Is it possible?   Best rega...

Eni

Moderator

676 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Info tiles (lyrics, credits, merch, etc.) not showing correctly

PlanPremiumCountryArmenia DeviceiPhone 12Operating SystemiOS 17.4 My Question or IssueI will attach a screenshot of the issue, but basically the tiles shown under songs are showing in a completely random order for me. As I know Lyrics should be the f...

Newbie

 Plan Premium Country Armenia  Device iPhone 12 Operating System iOS 17.4   My Question or Issue I will attach a screenshot of the issue, but basically the tiles shown under ...

MattSuda

Spotify Star

1362 Views

1 replies

0 likes

design
iOS
messy interface
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Superuser Contribution Problemi di rotazione schermo su iPhone 15

Posseggo un iPhone 15 ma quando apro Spotify non ruota lo schermo… Con tutte le altre applicazioni ruota normalmente ma con Spotify no. Posseggo anche un iPad dove invece ruota regolarmente.

Newbie

Posseggo un iPhone 15 ma quando apro Spotify non ruota lo schermo… Con tutte le altre applicazioni ruota normalmente ma con Spotify no. Posseggo anche un iPad dove invece ruota regolarmente.

Eni

Moderator

943 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Error in playing music

So I’m on free Spotify plan and these buttons saying “you have unlocked premium features, buy it to unlock” or something along the line. I wouldn’t have a problem about this but it’s the fact that it completely took away my ability to actually listen...

Visitor

So I’m on free Spotify plan and these buttons saying “you have unlocked premium features, buy it to unlock” or something along the line. I wouldn’t have a problem about this but it’s the fact that it...

Eni

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Solved!! Reproducible bug - track skippin

Plan premiumFree/PremiumCountrysweden Device(iPhone Se 2Operating SystemIos latest My Question or Issuewhen pressing next track the app breaks and loops and audio cuts in and out with no way to stop it until the loop ends after some time. I have a vi...

Casual Listener

Plan premium Free/Premium Country sweden   Device (iPhone Se 2 Operating System Ios latest   My Question or Issue when pressing next track the app breaks and loops and audio cuts...

Noah

Community Legend

1244 Views

3 replies

0 likes

  • 1244 Views
  • 3 replies
  • 0 likes