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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36530 Views

40 replies

10 likes

  • 36530 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101801 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1271 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298694 Views

61 replies

16 likes

  • 298694 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125589 Views

19 replies

38 likes

  • 125589 Views
  • 19 replies
  • 38 likes

How do I shuffle queue?

IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Newbie

  IM on the premium account on an iPhone. When I am playing my queue and I turn on shuffle, nothing happens, it just continues to play the songs in my queu in the order I added them.

Starbs_Ch

Casual Listener

13304 Views

4 replies

4 likes

  • 13304 Views
  • 4 replies
  • 4 likes

iOS App Crashing

PlanIndividual PremiumCountryU.S.ADevice(iPhone 12 mini)Operating System(iOS 17.1.1) My Question or IssueApp takes a long time to load. After loading, I'm lucky if I can play half a song. Works perfectly on my other devices.Things I've tried:Updating...

Casual Listener

Plan Individual Premium Country U.S.A Device (iPhone 12 mini) Operating System (iOS 17.1.1)   My Question or Issue App takes a long time to load. After loading, I'm lucky if I can play...

Maxim

Spotify Star

1254 Views

5 replies

2 likes

  • 1254 Views
  • 5 replies
  • 2 likes

Superuser Contribution Sort all Podcast Episodes by date

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first. Is this possible.

Newbie

I am looking to use on IOS. I want to sort all my Favorited podcast episodes by date, earliest unlistened first.  Is this possible.

bssefamily

Newbie

3774 Views

5 replies

1 likes

  • 3774 Views
  • 5 replies
  • 1 likes

Superuser Contribution Smart Shuffle causes song to repeat

PlanPremiumCountryUnited StatesDevice(Iphone 14 pro)Operating System(iOS 17.1.1) My Question or IssueIf you currently listening to a song and are on the screen with just the song player, and you click the shuffle icon until you reach smart shuffle, y...

Visitor

Plan Premium Country United States Device (Iphone 14 pro) Operating System (iOS 17.1.1)   My Question or Issue If you currently listening to a song and are on the screen with just the ...

Eni

Moderator

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search bar missing in some playlists

The search bar has disappeared in some of my playlists (and it’s still in other playlists).I have smart shuffle off. I was with Spotify support (on Twitter) yesterday and they can’t figure it out. Tried logging out and in, clearing cache, doing a cle...

Casual Listener

The search bar has disappeared in some of my playlists (and it’s still in other playlists). I have smart shuffle off.   I was with Spotify support (on Twitter) yesterday and they can’t figure...

Yordan

Moderator

1211 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution spotify plays the wrong song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020, Iphone 12Operating SystemSonoma 14.1, iOS 16.6.1 My Question or IssueWhen playing certain songs from Sewerslvt, spotify plays the wrong song / a song from a different artist.This is consistant with...

Newbie

Plan Premium Country Netherlands Device MacBook Air 2020, Iphone 12 Operating System Sonoma 14.1, iOS 16.6.1   My Question or Issue When playing certain songs from Sewerslvt, spotify p...

Maria

Moderator

909 Views

1 replies

0 likes

bug
  • 909 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing when I open a game

PlanPremium DuoCountryUnited StatesDeviceiPad (6th Generation)Operating SystemiPadOS 16.6 My Question or Issue

Newbie

  Plan Premium Duo Country United States Device iPad (6th Generation) Operating System iPadOS 16.6   My Question or Issue  

denial1

Newbie

2347 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Playlist Stops and Queue Disappears after Connecting Bluetooth

PlanFree/PremiumCountry DeviceIPhone 12Operating SystemIOS My Question or IssueEver since the last update every time my AirPods connect or disconnect my current playing playlist stops playing completely and the queue is erased.

Casual Listener

Plan Free/Premium Country   Device IPhone 12 Operating System IOS   My Question or Issue Ever since the last update every time my AirPods connect or disconnect my current playing ...

zwiggin

Newbie

1849 Views

9 replies

1 likes

  • 1849 Views
  • 9 replies
  • 1 likes

Superuser Contribution iniciar sesion en mi dispostivo movil, he intentado y no me ha dejado

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Visitor

no he podido ingresar a mi cuenta,he cambiado la contraseña varais veces... en mi pc si me dej pero en mi movil tya me tiene harto

Elena

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle can't be disabled while connected to speaker

PlanPremiumCountrySwitzerlandDeviceiPhoneOperating SystemiOS 17.1.1 My Question or Issue When listening on a connected speaker, shuffle can't be disabled. It can be switched between shuffle and smart shuffle, but cannot be deactivated.

Music Fan

Plan Premium Country Switzerland Device iPhone Operating System iOS 17.1.1   My Question or Issue   When listening on a connected speaker, shuffle can't be disabled. It can be sw...

Elena

Moderator

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please stop sending me notifications

PlanPremiumCountryAustraliaDeviceiPhone SEOperating SystemWhatever the current one is My Question or IssueToday when I opened the app, I got a notification. It read, Need a binge-worthy series or new show recommendation? Turn on push and email notifi...

Music Fan

Plan Premium Country Australia Device iPhone SE Operating System Whatever the current one is   My Question or Issue Today when I opened the app, I got a notification.  It read,&nb...

jakejh

Newbie

1539 Views

5 replies

1 likes

  • 1539 Views
  • 5 replies
  • 1 likes

Superuser Contribution Slow and unresponsive

Very slow and unresponsive i checked the article and ypdated it but still

Visitor

Very slow and unresponsive i checked the article and ypdated it but still

Maria

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution The green tick on albums keeps randomly disappearing after I have liked it

The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick has turned back into the plus symbol.

Casual Listener

The green tick on albums keeps randomly disappearing after I have liked it. I like an album by clicking the plus button, then listen to it for a bit then look back up to the top and the green tick ha...

Eni

Moderator

1334 Views

4 replies

0 likes

  • 1334 Views
  • 4 replies
  • 0 likes

Superuser Contribution Stream video

The video that was played before with a song doesn’t play anymore

Newbie

The video that was played before with a song doesn’t play anymore

Yordan

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify iOS app keeps opening

My Question or IssueFor the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the content, it just opens the app and I have to constantly cl...

Casual Listener

My Question or Issue For the past week, when I am using my phone, no matter what app I am on, the Spotify App will auto-open and take over as if I selected it to open. It doesn't auto-play the conte...

Vasil

Moderator

23037 Views

12 replies

1 likes

  • 23037 Views
  • 12 replies
  • 1 likes

Superuser Contribution Playback not starting

For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. Stuck at 0:00 and it just never loads. Tested on both...

Visitor

For some reason my downloaded songs are playing fine but if I try to go listen to anything else that isn't downloaded there's a slight possibility it plays but most of the time it just won't play. St...

Vasil

Moderator

665 Views

1 replies

0 likes

  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues since downloading iOS 17.1

Operating SystemiPhone 13, iOS 17.1 My Question or IssueEvery time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whole other playlist. What is going on? It’s worse when I try to con...

Casual Listener

Operating System iPhone 13, iOS 17.1   My Question or Issue Every time I start my car, my playlist either restarts (thus erasing the order I had my songs in) or it starts playing from a whol...

Vasil

Moderator

1876 Views

1 replies

1 likes

  • 1876 Views
  • 1 replies
  • 1 likes

I can't control spotify using my car's media controls

2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work since it controls the regular radio and other audio ...

Visitor

2014 Chevrolet Cruze without MyLink. When my phone is connected to the stereo via USB, I can't control spotify using the media controls (like pause/play, skip, etc). The controls themselves do work s...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify kicks me out every time I try to play a song

PlanFreeCountryUnited StatesDeviceiPhone 11Operating SystemiOS 10 My Question or IssueEvery time I’m trying to find a new song for my playlist and I push play on a song, I get kicked out of the app. Normal shuffling and playing songs that are availab...

Casual Listener

Plan Free Country United States Device iPhone 11 Operating System iOS 10   My Question or Issue Every time I’m trying to find a new song for my playlist and I push play on a song, I g...

Vasil

Moderator

16536 Views

13 replies

0 likes

iphone 11
  • 16536 Views
  • 13 replies
  • 0 likes