However, please make sure to let the internal teams know, that from the user's point of view this is a terrible change!
In contratry to their statement, it has been always the easiest thing to dim one's screen by hitting the sleep button intead of tapping (and having to unlock) the screen every time you want to see what's currently playing or skipping to next etc. That was a comfy thing not just while driving, but anytime while the phone was plugged in, mostly at home - when you don't mind the higher power consumption (and you might dim it manually anytime you would). Waze integration is nice, but will never make up for this: A) it's not really reliable, when I launch Spotify through Waze (on iPhone XS), it starts playing, but the Spotify banner within Waze fails to show controls and remains in the "Coninue playing" button state all the time over and over again. B) Not everyone and not all the time is useing Waze! At home it's completely useless, in small cities you don't need it etc... Please, bring this up for reconsideration.
Please either revert the functionality back to what it was before (which is standard iOS music app behaviour) or add a switch in settings, so we can have screen staying on if we want it. Now I have to turn off autodimming when I want to listen to Spotify and have the screen on, which is a hassle and I'm likely to forget it's on and then not have the screen turn off when I expect it to.
As for Waze, I think that must be a car thing? Not everyone who wants the screen on is using it in a car. I leave it on and plugged in while at work, so I can see what I'm listening to, so Waze isn't any use to me.
I wonder if the reason for the change was to force us to use Waze. Then track us even more with our location to send ads accordingly and/or to sell off our info. I don't know, maybe I'm reaching. I just do not understand why this was changed in the first place.
I agree with much of the comments here. I listen in my car (without the need of navigation) and at work. Easily accessing the screen to see who sings it or quickly skip a song is paramount to safety (in car) and ease of use. Having the screen stay unlocked while playing music and charging should be a reasonable request. Please reinstate this functionality or add the ability to turn ON/OFF. Thanks for your time.
this is absolutely an unacceptable solution. What you’re suggesting is to get full functionality of your app we need to use a secondary app? Also, WAZE requires significantly more input than the native app and ALSO puts the phone to sleep if not navigating.
This is not an “idea” or a new feature request and will get buried in the gamut of other requests. This a key functionality of the Spotify app which was taken away due to a bug or some other reason (please share the real reason) which is literally putting people at more risk during driving. That alone should be enough reason to P0 this issue on your end.