iPhone screen locking while playing and connected to charger

Solved!
Reply

Re: iPhone screen locking while playing and connected to charger

ansleyj
Newbie

This wasn’t an issue until just over a week ago. I assume there was an update that broke this. Unbelievably annoying. I reinstalled and still have the issue. 

 

IOS 12.1

iphone 6s

Re: iPhone screen locking while playing and connected to charger

Sunaren79
Casual Listener

Ipad mini 2

Os 12.3.1

Spotify 8.5.15.681

Re: iPhone screen locking while playing and connected to charger

OrionSkyline
Regular

iPhone 8plus

iOS 12.3 

iOS 12.4 

8.5.15.681

 

It's also happening on the other Spotify apps as well.

 

As a band aid I have turned on Guided Access Mode. On your iPhone go to Settings>Accessibility>Guided Access (towards the bottom).

Once turned on just triple click the home button to enable and it will not dim/lock the screen. When you want to end it, triple click again. I don't really know how to enable this on the iPhone 10 but I assume it will be pretty similar. 

Re: iPhone screen locking while playing and connected to charger

enigma7470
Casual Listener
So did I. Re-installation does not solve the problem.

Re: iPhone screen locking while playing and connected to charger

iqwild
Newbie

Same problem here for the whole family. on iPhone 7, 2 iPhone 8 and an iPhone XR. Apps and ios on all phones up to date.

 

Re: iPhone screen locking while playing and connected to charger

Pammypam
Visitor

Was hoping this issue would have been fixed by now. Spotify is awesome and this issue of the screen locking when plugged into power sucks. Making me think it has something to do with how it works with Apple’s IOS. 

 

Phone: iPhone Xr 

Phone IOS: 12.3.1

Spotify: 8.5.15.681

Re: iPhone screen locking while playing and connected to charger

bimbimone
Newbie

Same problem here even after clean install:

iOS: 12.4

iPhone XR 128 GB

Spotify: 8.5.15

 

Very annoying while driving indeed, used to work till not so long back.

Re: iPhone screen locking while playing and connected to charger

TopherEric
Newbie

Hi, I'm having the same issue and would like it resolved, please! Having spotify open while plugged in would prevent the phone from engaging the auto-lock. Now it uses system settings and turns off the display just like any other app. This persists even after an app re-install.

 

iPhone Model: 8 64GB

iOS Version: 12.3.1

Spotify Version: 8.5.16.642

Re: iPhone screen locking while playing and connected to charger

Jmac31
Casual Listener

Glad I found this thread. 

 

I thought I was going insane. 

 

Same behaviour as the previous 4 pages of users. 

 

iPhone 7

iOS 12.3.1

Spotify 8.5.15.681

Re: iPhone screen locking while playing and connected to charger

rd_travis
Casual Listener

Just did an app update and this does not appear to have been fixed!

SUGGESTED POSTS