iPhone screen locking while playing and connected to charger

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Re: iPhone screen locking while playing and connected to charger

Carter44444
Visitor

Same issue as above

 

iPhone 7

iOS 12.4

8.5.15.681

Re: iPhone screen locking while playing and connected to charger

rd_travis
Casual Listener

Iphone XS

IoS 12.4

Spotify version 8.15.16.642

 

phone still goes into sleep mode when plugged in after most recent update

Re: iPhone screen locking while playing and connected to charger

smkspotify
Regular

Adding my vote. This is so annoying. I charge my phone when I'm driving frequently and it was very convenient (and much safer) to have the screen not auto lock while it was charged.

Re: iPhone screen locking while playing and connected to charger

lilitu93
Music Fan

This is happening to me too for the last couple of weeks. 

 

iPhone Xs

iOS 12.3.1

Spotify 8.5.16

Re: iPhone screen locking while playing and connected to charger

cheznut
Newbie

Same issue with me - so frustrating and dangerous when driving to have to unlock phone to change the song!

 

Really hope there is an update to fix this soon, very glad it's not just me experiencing this. 

 

Model: iphone 6s

Version: iOS 12.3.1

Re: iPhone screen locking while playing and connected to charger

JACKS_42
Visitor

ME TOO! 

IPHONE XR

IOS 12.3.1

SPOTIFY 8.5.15.681

Re: iPhone screen locking while playing and connected to charger

v2201
Casual Listener

I’ve tried reinstalling the app after the latest iOS update and Spotify app update and the issue still persists. 

Re: iPhone screen locking while playing and connected to charger

omgiseeme3
Casual Listener

Bumping this again because the most recent updates haven't done a single thing to fix this problem. It never used to be an issue when I used Spotify while driving for the past 3 years I've used this service. Tried to mess around with the settings in the Spotify app and within my iOS but to no avail. Would be a shame for this issue to be permanent. As another comment mentioned above, using the Guided access works as a temporary fix. But it's a completely unnecessary and inconvenient step to take. There's 5 pages of people talking about the same thing happening to them, so I'm not sure how much more information is needed to revert this problem back to the way it was before. 

Re: iPhone screen locking while playing and connected to charger - Status changed to: Under investigation

Moderator
Moderator

Hey there folks,

 

We really appreciate all your reports about this.

 

We'll pass this on to our tech teams so that they can look into this.

 

In the meanwhile, if you're experiencing this, we'd recommend adding your +VOTE to this issue.

 

We'll make sure to keep you updated in this thread, thanks :)

KaterinaModerator
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Re: iPhone screen locking while playing and connected to charger

jerhuenink
Regular

I'm having the same issue. iPhone 7 running iOS 13 Beta.

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