I've been charged $9.99 for Premium even though I signed up for the free 30-day trial. Moreover I can't find anywhere to actually COMMUNICATE with anyone from Spotify to tell them as much. HELP! Pretty poorly designed, and pretty frustrating.
Hi, the same thing has just happened to me, I just signed up to a free trial for 60 days and have just checked my account and seen that £9.99 has been taken from my account. I don't understand the concept of paying for a 'free' trial, so I'm not sure what to do now.