Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help! Spotify Scam? no have my premium acc :(

Help! Spotify Scam? no have my premium acc :(

I pay 0,99$ for 3 months and i'm free all the time.. Mmm after purchase has left a message who had already used the promotion. But in my bank account -0,99$ jajaj. My god.. Tomorrow i tell with my bank for return my money..

Nice spoticammers.

 

Reply
3 Replies

Hello @user-removed, welcome to the Spotify Community!

 

It seems that the card you used was used on another account for the same promotion, that's the reason you are not eligible for the offer.

 

Check with your bank the state of the charge, if it shows as "pending" it will be returned.

The same thing happend to me but I had open an account for my son. So that means that we're not eligible to get any offers and will it be refunded automatically? Or do I tell my bank that it was a b.s. charge?

If the charge show as "pending" it will be refunded.

 

You can also contact Spotify for more information by sending an email to support@spotify.com

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random