Set Device Password

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Set Device Password

Leee8
Newbie

I am currently trying to set a device password but it wont allow me to.

 

I keep getting the message "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.". 

 

 

3 ACCEPTED SOLUTIONS

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Re: Set Device Password

MattSuda
Rock Star 24
Rock Star 24

Spotify is looking into an issue with device passwords at the moment. For now, the workaround is to head to facebook.com > Settings > Security > App passwords > Generate app passwords, and generate one to use with Spotify.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Re: Set Device Password

RW15
Regular
Hi guys,

Contact Spotify support to verify your account. I had the exact same issue. Evidently, my account was hacked and the support team disabled my account for security reasons. Good luck!

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Re: Set Device Password

relacuna
Newbie

This still doesn't work. OVER a year later. 

 

It's not hard. Fix it.

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50 Replies
Solution!

Re: Set Device Password

MattSuda
Rock Star 24
Rock Star 24

Spotify is looking into an issue with device passwords at the moment. For now, the workaround is to head to facebook.com > Settings > Security > App passwords > Generate app passwords, and generate one to use with Spotify.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Set Device Password

lelduuu
Newbie

I have the same kind of a problem. I keep getting this message"We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support."
And I did what you wrote there, but it still doesn't help. I tried logging in with that user name written in spotify and with that password facebook gave me, but nothing! My problem isn't solved, can you help me?

Re: Set Device Password

user-removed
Not applicable

I have the same problem 😞

Re: Set Device Password

mrkaqz
Casual Listener

I also have same problem

Re: Set Device Password

thomas_spotify
Newbie

I solved the issue with the device password like described. But still I am not able to log into spotify on my MOPIDY computer. It does not allow me to use the facebook login and it does not allow me to use my assigned device user and password. Does somebody has an idea?

Re: Set Device Password

MILF1992
Newbie
We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.

What can i do with that

Re: Set Device Password

Sarahjacobs22
Newbie

I've generated a password for Spotify in the Facebook generate app passwords, but it says incorrect username or password - what do I do now?

Re: Set Device Password

stavzilla
Casual Listener

Looks like it's been fixed. "Set device password" is now one of the options on the left-hand side menu of "Account Settings", though you'll have to do it on a computer where you can be logged into Facebook. Once you do that and get your password, you can deactivate Facebook again and use that password to log in. Worked for me!

Re: Set Device Password

stavzilla
Casual Listener

Yeah that didn't work for me either. You can now do it through spotify directly. Click on "account" (that should take you to your web browser and then you will need to log in using Facebook) and then you'll see "Set device password" on the left-hand side. Once you have that and your 10-digit ID, you should be able to deactivate fb and then log into Spotify using that "device password".

Re: Set Device Password

Bkjaxon
Newbie
Having the same issue. Used the "set device password" function. Supposedly was to get an email with a link...not happened yet. What gives?

Re: Set Device Password

user-removed
Not applicable

Any news here?

 

If i try to set a device password, there is a error message saying: "Das Kennwort konnte nicht festgelegt werden"

 

 

Re: Set Device Password

shadok
Casual Listener

Same here ! unable to submitt a password

Re: Set Device Password

1120012303
Newbie

Same here...

Re: Set Device Password

tyentzen
Casual Listener

Same here!

Re: Set Device Password

basidia
Newbie

Same here.

Re: Set Device Password

12180325083
Newbie

same

Re: Set Device Password

undyingshadow
Newbie

Also. Remind me again why I pay for premium?

Re: Set Device Password

daeng
Newbie

same here

Re: Set Device Password

RW15
Regular
Same here. I don't have a Facebook account and can't log in from any device.
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