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Set Device Password

SOLVED
Leee8
Newbie

Set Device Password

I am currently trying to set a device password but it wont allow me to.

 

I keep getting the message "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.". 

 

 

3 ACCEPTED SOLUTIONS

Accepted Solutions
Highlighted
MattSuda
Spotify Star

Re: Set Device Password

Spotify is looking into an issue with device passwords at the moment. For now, the workaround is to head to facebook.com > Settings > Security > App passwords > Generate app passwords, and generate one to use with Spotify.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

RW15
Regular

Re: Set Device Password

Hi guys,

Contact Spotify support to verify your account. I had the exact same issue. Evidently, my account was hacked and the support team disabled my account for security reasons. Good luck!

View solution in original post

Re: Set Device Password

This still doesn't work. OVER a year later. 

 

It's not hard. Fix it.

View solution in original post

50 REPLIES 50
Leee8
Newbie

Set Device Password

I am currently trying to set a device password but it wont allow me to.

 

I keep getting the message "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.". 

 

 


Accepted Solutions
Highlighted
MattSuda
Spotify Star

Re: Set Device Password

Spotify is looking into an issue with device passwords at the moment. For now, the workaround is to head to facebook.com > Settings > Security > App passwords > Generate app passwords, and generate one to use with Spotify.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

RW15
Regular

Re: Set Device Password

Hi guys,

Contact Spotify support to verify your account. I had the exact same issue. Evidently, my account was hacked and the support team disabled my account for security reasons. Good luck!

View solution in original post

Re: Set Device Password

This still doesn't work. OVER a year later. 

 

It's not hard. Fix it.

View solution in original post


All Replies
Highlighted
MattSuda
Spotify Star

Re: Set Device Password

Spotify is looking into an issue with device passwords at the moment. For now, the workaround is to head to facebook.com > Settings > Security > App passwords > Generate app passwords, and generate one to use with Spotify.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Set Device Password

I have the same kind of a problem. I keep getting this message"We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support."
And I did what you wrote there, but it still doesn't help. I tried logging in with that user name written in spotify and with that password facebook gave me, but nothing! My problem isn't solved, can you help me?

user-removed
Not applicable

Re: Set Device Password

I have the same problem :-(

mrkaqz
Casual Listener

Re: Set Device Password

I also have same problem

Re: Set Device Password

I solved the issue with the device password like described. But still I am not able to log into spotify on my MOPIDY computer. It does not allow me to use the facebook login and it does not allow me to use my assigned device user and password. Does somebody has an idea?

Re: Set Device Password

We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support.

What can i do with that

Re: Set Device Password

I've generated a password for Spotify in the Facebook generate app passwords, but it says incorrect username or password - what do I do now?

Re: Set Device Password

Looks like it's been fixed. "Set device password" is now one of the options on the left-hand side menu of "Account Settings", though you'll have to do it on a computer where you can be logged into Facebook. Once you do that and get your password, you can deactivate Facebook again and use that password to log in. Worked for me!

Re: Set Device Password

Yeah that didn't work for me either. You can now do it through spotify directly. Click on "account" (that should take you to your web browser and then you will need to log in using Facebook) and then you'll see "Set device password" on the left-hand side. Once you have that and your 10-digit ID, you should be able to deactivate fb and then log into Spotify using that "device password".

Re: Set Device Password

Having the same issue. Used the "set device password" function. Supposedly was to get an email with a link...not happened yet. What gives?
user-removed
Not applicable

Re: Set Device Password

Any news here?

 

If i try to set a device password, there is a error message saying: "Das Kennwort konnte nicht festgelegt werden"

 

 

Re: Set Device Password

Same here ! unable to submitt a password

1120012303
Newbie

Re: Set Device Password

Same here...

Re: Set Device Password

Same here!

Re: Set Device Password

Same here.

Re: Set Device Password

same

Re: Set Device Password

Also. Remind me again why I pay for premium?

daeng
Newbie

Re: Set Device Password

same here

RW15
Regular

Re: Set Device Password

Same here. I don't have a Facebook account and can't log in from any device.