Spotify Community

kmkzsm11 · ‎2020-07-25

i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the options its just blank. i need help ASAP

Billy-J · ‎2020-07-25

Hey @kmkzsm11, thanks for reaching out to the Community!

Are you able to check your Receipts page here? If not, could you try accessing that page using a different browser or private window?

Let me know how this goes!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

View solution in original post

Billy-J · ‎2020-07-25

Hey @kmkzsm11, thanks for reaching out to the Community!

Are you able to check your Receipts page here? If not, could you try accessing that page using a different browser or private window?

Let me know how this goes!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

kmkzsm11 · ‎2020-07-25

i already accessed it. thanks!

Billy-J · ‎2020-07-25

Hey @kmkzsm11,

You're welcome! I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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