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account overview

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account overview

kmkzsm11

i access my account via safari because there’s no option inside the spotify app about the payments and subscriptions. i want to check my receipts but the account overview settings is nowhere to be found. everytime i click the arrow to show the options its just blank. i need help ASAP

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Billy-J

Hey @kmkzsm11, thanks for reaching out to the Community!

 

Are you able to check your Receipts page here? If not, could you try accessing that page using a different browser or private window? 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Billy-J

Hey @kmkzsm11, thanks for reaching out to the Community!

 

Are you able to check your Receipts page here? If not, could you try accessing that page using a different browser or private window? 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

kmkzsm11
i already accessed it. thanks!

Billy-J

Hey @kmkzsm11,

 

You're welcome! I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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