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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9978 Views
  • 3 replies
  • 9 likes
  • Security
  • 9978 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498352 Views
  • 982 replies
  • 112 likes
  • Account
  • 498352 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214388 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214388 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122831 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122831 Views
  • 72 replies
  • 12 likes

Solved!! Went for yearly subscripion, but monhly payments still not cancelled

Hi, I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows that I will be invoiced 9,99 euro for January. Will it get ...

Account overview.PNG Payment one year.PNG
  • Newbie
  • Hi,   I went for the end of year Spotify one time yearly payment ( 99 euro/ year instead of 9,99 euro/ month). While this shows up under receipts, when I go to Account overview, it still shows...
  • Noah
  • Spotify Star
  • 675 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 675 Views
  • 1 replies
  • 0 likes

Stolen account

Someone has changed my Spotify email and now I can't log into my Spotify account that I've had for 7 years and I don't know what to do. I've tried logging into it from my Facebook but it doesn't work and I've tried resetting the password but I only g...

  • Visitor
  • Someone has changed my Spotify email and now I can't log into my Spotify account that I've had for 7 years and I don't know what to do. I've tried logging into it from my Facebook but it doesn't work...
  • Maxim
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

I have two accounts on same email.

Hi! I have two accounts with same email. one is logged in with facebook one is only with email. I want to delete both my accounts but when i click on CLOSE ACCOUNT i got a screen to share other info. For example email, name. What can i do?

  • Casual Listener
  • Hi! I have two accounts with same email. one is logged in with facebook one is only with email. I want to delete both my accounts but when i click on CLOSE ACCOUNT i got a screen to share other info....
  • bendeguzbagi
  • Casual Listener
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Facebook Freunde

Hallo,da Spotify selbst nicht kontaktiert werden kann, frage ich hier jetzt mal nach, ob mir evtl. jemand helfen kann.. Ich weiss, dass viele meiner Facebook Freunde Spotify nutzen. Dennoch zeigt Spotify mir folgende Meldung an "Keiner deiner Faceboo...

  • Newbie
  • Hallo, da Spotify selbst nicht kontaktiert werden kann, frage ich hier jetzt mal nach, ob mir evtl. jemand helfen kann.. Ich weiss, dass viele meiner Facebook Freunde Spotify nutzen. Dennoch zeigt S...
  • 293 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 293 Views
  • 0 replies
  • 0 likes

paid premium, but account still "free"

Hi, I paid for premium 7 days ago, and it worked fine for some days. Today I wanted to use it and saw that it was free again. Checked on the website and it also says it is a free account. I got a receipt number () and the payment is reflected on mi c...

  • Newbie
  • Hi, I paid for premium 7 days ago, and it worked fine for some days. Today I wanted to use it and saw that it was free again. Checked on the website and it also says it is a free account. I got a...
  • Haatje69
  • Casual Listener
  • 474 Views
  • 2 replies
  • 0 likes
  • Account
  • 474 Views
  • 2 replies
  • 0 likes

compte facebook supprime - Facebook account deleted - Issue to connect

ENGLISH than in frenchHello!My spotify account was related to my facebook account. Unfortunately, I deleted my facebook account without thinking about this detail... So, now, I can not go anymore on my spotify account ( PREMIUM ) because can not conn...

  • Visitor
  •   ENGLISH than in french Hello! My spotify account was related to my facebook account. Unfortunately, I deleted my facebook account without thinking about this detail... So, now, I can not go...
  • 294 Views
  • 0 replies
  • 0 likes
  • Account
    Subscription
  • 294 Views
  • 0 replies
  • 0 likes

Solved!! Is the 99EUR promo still posssible to get? Or am i a day too late?

Tried just to get this promo activated, but the link in the mail didn't work anymore. Is it still possible get this promo for 99 EUR for 1 year?? I know it was till few hours ago, but stil...

  • Newbie
  • Tried just to get this promo activated, but the link in the mail didn't work anymore. Is it still possible get this promo for 99 EUR for 1 year?? I know it was till few hours ago, but stil...
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Deleted Account

I deleted my previous Spotify account however my public playlists still shows? I can still access the account (not through logging in but through searching off of another account) and my followers and following list shows as 0, but will the account a...

  • Casual Listener
  • I deleted my previous Spotify account however my public playlists still shows? I can still access the account (not through logging in but through searching off of another account) and my followers an...
  • Maxim
  • Spotify Star
  • 1167 Views
  • 3 replies
  • 0 likes
  • 1167 Views
  • 3 replies
  • 0 likes

Radio Station won't play

I keep getting an error message: Sorry, this radio station cannot be started. Please try with something else. I signed up for Premium to specifically listen to AGIT8 radio and hopefully find new music from there. If the station I signed up for cannot...

  • Newbie
  • I keep getting an error message: Sorry, this radio station cannot be started. Please try with something else. I signed up for Premium to specifically listen to AGIT8 radio and hopefully find new mus...
  • Randyree323
  • Newbie
  • 5807 Views
  • 16 replies
  • 0 likes
  • 5807 Views
  • 16 replies
  • 0 likes

Error al enviar invitacion a un familiar

Hola que tal?Tengo Spotify Family y estoy teniendo problemas al invitar a un familiar. Cada vez que envio la invitacion al familiar por medio del email me sale la siguiente leyenda "Ups, algo ha salido mal. Por favor, intenta de nuevo más tarde.". A ...

  • Casual Listener
  • Hola que tal? Tengo Spotify Family y estoy teniendo problemas al invitar a un familiar. Cada vez que envio la invitacion al familiar por medio del email me sale la siguiente leyenda "Ups, algo ha sa...
  • osornios
  • Spotify Star
  • 17640 Views
  • 30 replies
  • 2 likes
  • Account
    Subscription
  • 17640 Views
  • 30 replies
  • 2 likes

Spotify Connect For Desktop App

Hello, I have a Spotify Connect issue. There is some random person using my account to play music on Spotify and as a result I can't play music on my Spotify that I pay for. I have never given my account information to anyone else. I thought in order...

  • Newbie
  • Hello,    I have a Spotify Connect issue. There is some random person using my account to play music on Spotify and as a result I can't play music on my Spotify that I pay for. I have nev...
  • Noah
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Forgot password but email changed and can't reset

Need to get new password for premium account but can't because I can't access the e-mail associated with the account. Need to find my user name and password associated with the credit card on my accont. Thanks

  • Newbie
  • Need to get new password for premium account but can't because I can't access the e-mail associated with the account.  Need to find my user name and password associated with the credit card on m...
  • Noah
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Upgrading from a free family member to my own "family" plan

Hi - I am currently a free family member on my brother's family plan. I would like to upgrade my account to my own (paying) "family" plan so that I can give my kids free access. I would prefer to keep my account name/settings. Is there an easy way to...

  • Newbie
  • Hi - I am currently a free family member on my brother's family plan. I would like to upgrade my account to my own (paying) "family" plan so that I can give my kids free access. I would pre...
  • OviiiOne
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Account Hacked

Hey everyone!!! Someone hacked my account. Is there anyway of getting my account back? I've triend changing passwords and signing out every account and he is still there. I'm about to go ballistic (not really but still) thank you

  • Newbie
  • Hey everyone!!! Someone hacked my account. Is there anyway of getting my account back? I've triend changing passwords and signing out every account and he is still there. I'm about to go ballistic (n...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 362 Views
  • 1 replies
  • 0 likes

No notifications anymore

Hello,I don't receive notifications anymore and have no push anymore. in my account, all is selected!

  • Casual Listener
  • Hello, I don't receive notifications anymore and have no push anymore. in my account, all is selected!
  • Maxim
  • Spotify Star
  • 414 Views
  • 5 replies
  • 0 likes
  • Account
  • 414 Views
  • 5 replies
  • 0 likes

Being charged with out an account

I continue to receive a charge on my bank account monthly from Spotify without having a subscription. How can I cancel this so I’m not losing money?

  • Newbie
  • I continue to receive a charge on my bank account monthly from Spotify without having a subscription. How can I cancel this so I’m not losing money?
  • KatesHere
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Locked out of my account (Possibly hacked)

Hi all, as you could imagine this account is not the account I regularly use. Infact I created this account in attempts to recover my real account. Once I got home from work today I boot up my PC to see my spotify hasn't automatically logged in like ...

  • Newbie
  • Hi all, as you could imagine this account is not the account I regularly use. Infact I created this account in attempts to recover my real account.  Once I got home from work today I boot up my...
  • samrenda
  • Casual Listener
  • 987 Views
  • 2 replies
  • 0 likes
  • 987 Views
  • 2 replies
  • 0 likes

Cant invite family member

I have upgraded to spotify family, but i cant send the invite to my wifes email adress, says:"Find a match for the requested format". Attachment in danish.

  • Casual Listener
  • I have upgraded to spotify family, but i cant send the invite to my wifes email adress, says:"Find a match for the requested format".   Attachment in danish.
  • DaZerox
  • Casual Listener
  • 766 Views
  • 2 replies
  • 0 likes
  • 766 Views
  • 2 replies
  • 0 likes

Wrong name on family account

Just upgraded to family plan but when I thought I was inviting my first new member (daughter) it turns our I was supposed to be entering"my details". Now when the invitations go out, they come from my daughter's name instead of my name. I am the main...

  • Newbie
  • Just upgraded to family plan but when I thought I was inviting my first new member (daughter) it turns our I was supposed to be entering"my details". Now when the invitations go out, they c...
  • user-removed
  • Not applicable
  • 720 Views
  • 3 replies
  • 0 likes
  • 720 Views
  • 3 replies
  • 0 likes