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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414061 Views
  • 965 replies
  • 108 likes
  • Account
  • 414061 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180906 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180906 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101366 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101366 Views
  • 68 replies
  • 10 likes

they deducted 9 pesos on my credit card for 3mos for spotify premium

hello! i freshly made 2 new accs on spotify to avail the 9 pesos for 3 months premium. The other acc has successfully availed the promo, but the other acc didn’t but they deducted 9 pesos on my credit card. Help? i guess? also! i tried to avail 1 mon...

  • Newbie
  • hello! i freshly made 2 new accs on spotify to avail the 9 pesos for 3 months premium. The other acc has successfully availed the promo, but the other acc didn’t but they deducted 9 pesos on my credi...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify record my play history when offline?

I received an email from Spotify with my usage stats for 2017. Stuff like my top-played artists, skipped songs, and how many minutes I played. But the data it had didn’t seem to align up with what I would have guessed. The thing is I play probably 60...

  • Newbie
  • I received an email from Spotify with my usage stats for 2017. Stuff like my top-played artists, skipped songs, and how many minutes I played.  But the data it had didn’t seem to align up w...
  • Jack
  • Roadie
  • 1339 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 1339 Views
  • 1 replies
  • 0 likes

Can't change country in settings

Hi,I have moved from Singapore to France and have done the following:1) cancel my paypal SG account and created a new FR account2) changed these payment details in my Spotify account (which seem to have been saved) I now only want to change my countr...

  • Casual Listener
  • Hi, I have moved from Singapore to France and have done the following: 1) cancel my paypal SG account and created a new FR account 2) changed these payment details in my Spotify account (which see...
  • mwlooss
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

Playlists and dutch music

Hi There, I think Spotify creates really cool playlists, but many of these playlists get "infected" with terrible dutch artists which i really have no interest in hearing. Can i somehow change my account from dutch to english? Or just block any dutch...

  • Newbie
  • Hi There,   I think Spotify creates really cool playlists, but many of these playlists get "infected" with terrible dutch artists which i really have no interest in hearing. Can i somehow chan...
  • Lars131
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • Premium
  • 300 Views
  • 1 replies
  • 0 likes

Unable to change my updated email address from facebook to my current Spotify account

Hi guys, So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was never updated in my Spotify account. When I try to manually edi...

  • Casual Listener
  • Hi guys,   So I joined Spotify about a few years back with an old email that was linked to my facebook account, and a few months after I changed my email in my facebook account, but it was nev...
  • 237 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 237 Views
  • 0 replies
  • 0 likes

How to use premium subscription in Slovenia?

Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?

  • Newbie
  • Can I use my Spotify premium subscription when moving to Slovenia from Jan 1st 2018 where service has not been started yet?
  • 738 Views
  • 0 replies
  • 0 likes
  • 738 Views
  • 0 replies
  • 0 likes

4 Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.

Guten Abend zusammen,meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus).Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem Anmeldeformular ganz normal weitergeleitet.Doch dann wenn...

  • Newbie
  • Guten Abend zusammen, meine Schwester und ich haben uns zusammen Spotify Family geholt (von ihrem Account aus). Sie hat mir auch ganz normal die Einladung geschickt und ich werde auch bis zu dem An...
  • Maxim
  • Spotify Star
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problema para virar Premium, cartoes recusados

Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro:Opa, parece que seu cartão ou serviço de pagamento está num dia rui...

  • Casual Listener
  • Estou com um problema, moro no Brasil e quero aproveitar a oportunidade de virar Premium mas não consigo, ja tentei com 3 cartões de credito e sempre recebo a mesma menssagem de erro: Opa, parece qu...
  • micheldalla
  • Newbie
  • 31208 Views
  • 21 replies
  • 4 likes
  • Account
    Free
    Premium
    Subscription
  • 31208 Views
  • 21 replies
  • 4 likes

Unable to download spotify desktop client Windows 7

I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL' please, reinstall this application." After trying to reinstall it i get a message saying "Unable to download sp...

  • Casual Listener
  • I am trying to install Spotify on my computer after it stoppped working by saying "Cannot find 'API-MS-WIN-CORE-PROCESSTHREADS-L1-1-2.DLL'  please, reinstall this application."  After...
  • kirillov
  • Casual Listener
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
  • 297 Views
  • 1 replies
  • 0 likes

Premium: paid but subscriprion deleted

I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation

  • Newbie
  • I''m supposed to have a Premium Family Account (just paid) but, when I enter in the application, it says a Free subscription. Want to have mu money back or a clarification on the situation
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Solved!! Web player - How to scrobble to Last fm?

Hi there, I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this feature cancelled? Any suggestions?

  • Regular
  • Hi there,   I couldn't find an option to add my last.fm account details to Web Player after the UI changed. There used to be an option under account settings, but I can't find it now. Is this ...
  • hans-jürgen
  • Roadie
  • 28784 Views
  • 29 replies
  • 11 likes
  • Account
  • 28784 Views
  • 29 replies
  • 11 likes

Can,t connect to Bluesound Powernode2

There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings.I can detect Bluesound but I can´t connect

  • Newbie
  • There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings. I can d...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

Premium Aktivierung

Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es aktiviert wird. Wisst ihr woran das liegt?

  • Newbie
  • Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Premium
  • 232 Views
  • 1 replies
  • 0 likes

Ich bekomme nur noch Family angeboten

Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will ich aber nicht da ich der einzige bin der Spotify nu...

  • Newbie
  • Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will i...
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Premium
  • 268 Views
  • 1 replies
  • 0 likes

Have premium on phone and Ipad but not coming up on my desktop

i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..

  • Newbie
  • i signed up for .99 account on spotify for 3 month premium on Nov. 24.  It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again.. 
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

I can't access my account to cancel my Premium subscription

I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my password but I dont have access to the email account it sends th...

  • Newbie
  • I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in.  I have tried to reset my passwor...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Cancelling a subscription

I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?

  • Visitor
  • I am currently paying for two accounts, mine and my sister's.  My sister passed away and I need to cancel her account.  How do I do this?
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

dropping out when another user in my family account starts to stream

Hi, first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop out.Shouldn´t the family bundle keep that from happening? I ...

  • Newbie
  • Hi,   first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop ...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • Premium
  • 173 Views
  • 1 replies
  • 0 likes

Charged by premium account but i dont know the account

Hi! Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my electron but thats it. What i can do?

  • Newbie
  • Hi!   Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my elect...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Spotify For Artists App Issue

On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved since (even though I’ve listened to the song on oth...

  • Newbie
  • On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved ...
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes