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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14682 Views

7 replies

11 likes

Security
  • 14682 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

552355 Views

991 replies

115 likes

Account
  • 552355 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130996 Views

74 replies

12 likes

Account
Login
Premium
  • 130996 Views
  • 74 replies
  • 12 likes

Superuser Contribution Unable to add a member to Premium for Family

Two days ago two members of the Premium for Family were removed from the family plan. Two weeks ago, all the members of the plan were requested to re-write the address information and we all wrote the address and the premium accounts kept working for...

Casual Listener

Two days ago two members of the Premium for Family were removed from the family plan.   Two weeks ago, all the members of the plan were requested to re-write the address information and we all...

ssernal

Casual Listener

396 Views

2 replies

0 likes

Account
Premium
  • 396 Views
  • 2 replies
  • 0 likes

Wrong account got premium

Hey, I did not know i had two accounts. One through my mail and the other through facebook. Now I upgraded the wrong account (mail) by accident and all my saved music from my used account (facebook) does not have premium. Could you maybe merge those ...

Newbie

Hey,    I did not know i had two accounts. One through my mail and the other through facebook. Now I upgraded the wrong account (mail) by accident and all my saved music from my used acco...

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Still Happening: Device Hijacking

Well, I've seen this on numerous posts, but I never saw the issue resolved other than constant suggestions of "Change your password" "You might need to create a new account"A foreign device that's clearly no where to be found and is doing it from a s...

Newbie

Well, I've seen this on numerous posts, but I never saw the issue resolved other than constant suggestions of "Change your password" "You might need to create a new account" A foreign device that'...

IguanaSetup

Community Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

total removal of spotify

My new Acer win10 computer has spotify. It is not listed on control panel programs. the exe file cannot be deleted by even an Admin. This is obviously a deliberate action on the part of Spotify to prevent me from removing it. The supposed "contact fo...

Newbie

My new Acer win10 computer has spotify. It is not listed on control panel programs. the exe file cannot be deleted by even an Admin. This is obviously a deliberate action on the part of Spotify to pr...

197 Views

0 replies

0 likes

Account
  • 197 Views
  • 0 replies
  • 0 likes

Two accounts into one

I have two spotify accounts on different emails. I was wondering if it was possible to merge them together. Thankyou.

Newbie

I have two spotify accounts on different emails. I was wondering if it was possible to merge them together.    Thankyou.

189 Views

0 replies

0 likes

Account
  • 189 Views
  • 0 replies
  • 0 likes

Change of email account

Hi all, So yesterday is switched from e-mail account on facebook since i was getting overrun with some anoying spam mails. So after the change i checked on spotify to see if my email is changed on there to but my old e-mail is still showing up.Anyone...

Casual Listener

Hi all,   So yesterday is switched from e-mail account on facebook since i was getting overrun with some anoying spam mails. So after the change i checked on spotify to see if my email is chan...

jmdesin892

Roadie

333 Views

3 replies

0 likes

  • 333 Views
  • 3 replies
  • 0 likes

Don't remember password and can't reset it

Hey guys,Guess i screwed up this morning.I had two acounts on Spotify, 1 connected to facebook (premium) and 1 free not connected.Because i wanted the playlist on the free acount to apear on the premium one, i loged out of my premium loged in on the ...

Newbie

Hey guys, Guess i screwed up this morning. I had two acounts on Spotify, 1 connected to facebook (premium) and 1 free not connected. Because i wanted the playlist on the free acount to apear on th...

204 Views

0 replies

0 likes

Account
Login
Premium
  • 204 Views
  • 0 replies
  • 0 likes

Personal photo is been used by Spotify without permission

A personal photo of me is been used by spotify on the Discover Weekly playlist. Please take the photo off the account. And i don't want this to happen again!

Newbie

A personal photo of me is been used by spotify on the Discover Weekly playlist. Please take the photo off the account. And i don't want this to happen again!

IguanaSetup

Community Legend

351 Views

1 replies

0 likes

Security
  • 351 Views
  • 1 replies
  • 0 likes

Email confusion

Hey. I have an issue. I received an email today from Spotify to my email account that is not connected to Spotify. To my amazement I notice that the email address (where the message was supposed to be sent) was really similar to mine (only one dot le...

Newbie

Hey.   I have an issue. I received an email today from Spotify to my email account that is not connected to Spotify. To my amazement I notice that the email address (where the message was supp...

258 Views

0 replies

0 likes

Account
Security
  • 258 Views
  • 0 replies
  • 0 likes

Facebook History

Hi,on 26th of September 2017, my listening history stopped being created and saved on Facebook. I might be the only one who liked it, but I still want to ask you, if there is any possibility of turning it back on or is it gone for good? Thank you and...

Newbie

Hi, on 26th of September 2017, my listening history stopped being created and saved on Facebook. I might be the only one who liked it, but I still want to ask you, if there is any possibility of tur...

257 Views

0 replies

0 likes

Account
Other
  • 257 Views
  • 0 replies
  • 0 likes

Premium family I would like to be able to lissen to music offline when i travel

Hi, I cant download music or use any of the family premium funktions. I have now changed to only premium, thats the only one i need really, but it still dosent work. What should I do, please help me. Thanks

Visitor

Hi, I cant download music or use any of the family premium funktions. I have now changed to only premium, thats the only one i need really, but it still dosent work. What should I do, please help me....

265 Views

0 replies

0 likes

  • 265 Views
  • 0 replies
  • 0 likes

Spotify Giftcard

Can I buy a German Spotify Gift card if I have a UK account?

Casual Listener

Can I buy a German Spotify Gift card if I have a UK account?

Maxim

Spotify Star

253 Views

1 replies

0 likes

Account
Premium
  • 253 Views
  • 1 replies
  • 0 likes

Regarding the spam

I noticed that the Spotify community gets spammed by a lot of Indian Scammers.I have been watching and keep posting their numbers on my website https://www.scammer.info in order to get my visitors to call them & waste their time. Maybe this will make...

Newbie

I noticed that the Spotify community gets spammed by a lot of Indian Scammers. I have been watching and keep posting their numbers on my website https://www.scammer.info in order to get my visitors ...

Maxim

Spotify Star

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Premium account got deleted

Hi,monthly i pay automaticly for spotify with my bank.a few days ago it didnt got from my bank account and now im not a premium member anymore, the weird thing is i didnt change anything in my setting or say that i wanted to quit.anybody that has an ...

Casual Listener

Hi, monthly i pay automaticly for spotify with my bank. a few days ago it didnt got from my bank account and now im not a premium member anymore, the weird thing is i didnt change anything in my se...

Yveslamberts

Casual Listener

343 Views

2 replies

0 likes

Account
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! How do I update my birthdate?

I noticed tonight that my birthdate is wrong on my Spotify account page. How I update it to the correct date? It says to do this in my Facebook general information but there is no option there for that.Thanks

Regular

I noticed tonight that my birthdate is wrong on my Spotify account page. How I update it to the correct date? It says to do this in my Facebook general information but there is no option there for th...

GuardianAngel67

Regular

49562 Views

8 replies

0 likes

Account
Free
  • 49562 Views
  • 8 replies
  • 0 likes

Double Charged

I have been charged twice this month. I can not find where I am linked to Spotify premium at all. Is there not a way to talk to an actual person to have this corrected???

Newbie

I have been charged twice this month. I can not find where I am linked to Spotify premium at all. Is there not a way to talk to an actual person to have this corrected???  

jarredmorley

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!! Facebook linked account and Mint.com bills

Hello,I am trying to link my Spotify account with my Mint.com account so that I can keep track of when my Premium bill is due. There's an option for Spotify already, so I am assuming it has worked for others. However, my Spotify account was created v...

Newbie

Hello, I am trying to link my Spotify account with my Mint.com account so that I can keep track of when my Premium bill is due. There's an option for Spotify already, so I am assuming it has worke...

127961729

Newbie

12496 Views

11 replies

6 likes

Account
Premium
  • 12496 Views
  • 11 replies
  • 6 likes

Solved!! When did I sign up with spotify?

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Newbie

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Sydney20

Newbie

12516 Views

23 replies

4 likes

  • 12516 Views
  • 23 replies
  • 4 likes

Diz que estou offline e não consigo fazer login

Estou tentando fazer login e não consigo, pois o aplicativo diz que estou offline e pede para que eu fique online. Mas não consigo habilitar a opção online porque não consigo fazer o login.Como resolver?

Newbie

Estou tentando fazer login e não consigo, pois o aplicativo diz que estou offline e pede para que eu fique online.  Mas não consigo habilitar a opção online porque não consigo fazer o login. C...

DriAndrade

Newbie

1703 Views

1 replies

6 likes

Login
Other
  • 1703 Views
  • 1 replies
  • 6 likes

Solved!! Would you like to give a feedback to Spotify? Get a Facebook account first...

Hey! This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify. Problem is here: in new Spotify community all new users are forced to use a Facebook before they get a username for ...

Visitor

Hey!   This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify.   Problem is here: in new Spotify community all n...

jonathan03

Casual Listener

12924 Views

29 replies

6 likes

Social & Random
  • 12924 Views
  • 29 replies
  • 6 likes