Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80630 Views

9 replies

2 likes

Account
Login
  • 80630 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654667 Views

13 replies

4 likes

Account
  • 654667 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735286 Views

18 replies

29 likes

  • 735286 Views
  • 18 replies
  • 29 likes

Superuser Contribution Premium Familiar sem funcionar

Olá , já sou cliente do spotify a algum tempo , e a 2 meses mais ou menos aconteceu algo inusitado ,foi efetuado normalmente o pagamento da fatura do spotify premium familiar e cortaram a minha conta , já fiz todos tutoriais de ajuda e nada resolvido...

Casual Listener

Olá , já sou cliente do spotify a algum tempo , e a 2 meses mais ou menos aconteceu algo inusitado , foi efetuado normalmente o pagamento da fatura do spotify premium familiar e cortaram a minha con...

Fábio4210

Casual Listener

320 Views

2 replies

0 likes

  • 320 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem logging in

I can't log into my account anymore. I also can't change my password, if i try to spotify tells me that i don't have an account. But my friends can still see my account. I got an Email that says that my account had been blocked. My dad, who pays for ...

Casual Listener

I can't log into my account anymore. I also can't change my password, if i try to spotify tells me that i don't have an account. But my friends can still see my account. I got an Email that says that...

SabrinaNovak

Casual Listener

343 Views

2 replies

0 likes

  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution Loging in

I have locked myself out of my account and can't remember my password I don't have access to the email account registered to my account what should I do?

Newbie

I have locked myself out of my account and can't remember my password I don't have access to the email account registered to my account what should I do?

Julian

Moderator

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Debt by spotify

Hey, how can I check, if all my premium account payments are payed? Thanks! Seda

Casual Listener

Hey, how can I check, if all my premium account payments are payed?   Thanks!   Seda

sedushka

Casual Listener

545 Views

2 replies

0 likes

Premium
  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant access my account

Hi,A few days about, I was logged off on all my devices. When I tried to login via Facebook, I received the notion that my password was incorrect.But that's not the case, because I can access my Facebook account. I even changed my password, but I see...

Casual Listener

Hi, A few days about, I was logged off on all my devices. When I tried to login via Facebook, I received the notion that my password was incorrect. But that's not the case, because I can access...

Thethings

Casual Listener

288 Views

2 replies

0 likes

  • 288 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desvincular cuenta de facebook de spotify

Hola quiero desvincular mi cuenta de face ya que me dice que ya tengo una vinculada. Alguien me podria decir coml le puedo hacer?.

Newbie

Hola quiero desvincular mi cuenta de face ya que me dice que ya tengo una vinculada. Alguien me podria decir coml le puedo hacer?.

Julian

Moderator

12665 Views

1 replies

1 likes

  • 12665 Views
  • 1 replies
  • 1 likes

Superuser Contribution Hi

Hi my name is Daniel just wondering what's going on with my app cuz it keeps giving me trouble for the past month and you guys did charge me so I don't think it's fair that you guys are charging me in my application on Spotify is Frozen On Me A lot i...

Newbie

Hi my name is Daniel just wondering what's going on with my app cuz it keeps giving me trouble for the past month and you guys did charge me so I don't think it's fair that you guys are charging me i...

Julian

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Name isn't displaying properly.

I was wondering what is going on with my account name. For some reason it's a long string of letters and numbers I did not put in. Is this normal?

Visitor

I was wondering what is going on with my account name.  For some reason it's a long string of letters and numbers I did not put in.  Is this normal?

user-removed

Not applicable

342 Views

2 replies

0 likes

Account
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Facebook

I don't manage to connect with Facebook. I get no answer whenever I try to do it. It is like both my PC and phone crash and can't bring to an end the process I had required. Thank you so much!

Visitor

I don't manage to connect with Facebook. I get no answer whenever I try to do it. It is like both my PC and phone crash and can't bring to an end the process I had required. Thank you so much!

Julian

Moderator

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in to an old account

Hi,I've just started Family Premium which I've invited my husband to. Since he've been using my account for the last years he doesen't remember his password to his account. So when we tries to get a new password it simiple says "Email doesn't exist"....

Newbie

Hi, I've just started Family Premium which I've invited my husband to. Since he've been using my account for the last years he doesen't remember his password to his account. So when we tries to get ...

Julian

Moderator

249 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

Hi Spotify family, first topic in the community, actually didn't know that existed at all. I want to tell you what happened to me yesterday and get help if I manage to. My premium account was violated by a scammer and I managed to know where it was b...

Casual Listener

Hi Spotify family, first topic in the community, actually didn't know that existed at all. I want to tell you what happened to me yesterday and get help if I manage to. My premium account was v...

EthanS1

Community Legend

645 Views

4 replies

0 likes

Account
Security
  • 645 Views
  • 4 replies
  • 0 likes

Facebook name instead of spotify number

I changed something in my Facebook accountsettings and obviously I revoke spotify to use my facebook data. I changed everything back in my facebook settings but there is still only my number in my spotify account. So nobody can find me by tipe in my ...

Newbie

I changed something in my Facebook accountsettings and obviously I revoke spotify to use my facebook data. I changed everything back in my facebook settings but there is still only my number in my sp...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution How Can I share a playlist with specific people only?

Hi, I like to create very custom playlists for small groups of 1 to 10 or 20 people only. How can I share a playlist in this way?

Casual Listener

Hi,   I like to create very custom playlists for small groups of 1 to 10 or 20 people only.   How can I share a playlist in this way?

Alienboy

Casual Listener

723 Views

2 replies

0 likes

Other
  • 723 Views
  • 2 replies
  • 0 likes

Superuser Contribution Iphone Randomly Logging Me on With OLD Deactivated Facebook account

sign up page comes up randomly after I opened the spotify app on my iphone. click the bottom where it says already a user, log in. I enter email and correct password, but it says log-in failed. I double check the log-in via my macbook pro and it goes...

Casual Listener

sign up page comes up randomly after I opened the spotify app on my iphone.  click the bottom where it says already a user, log in. I enter email and correct password, but it says log-in failed....

ZullyB

Roadie

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution hasło na inne urzadzenie

potrzebuje hasło na inne urzadzenie i za karzdym razem otrzymuje wiadomosc :Niestety, Twój adres e-mail nie był dostępny. Wyloguj się, zaloguj ponownie i ponów próbę. Jeśli problem nadal występuje, skontaktuj się z działem pomocy.

Newbie

potrzebuje hasło na inne urzadzenie i za karzdym razem otrzymuje wiadomosc :Niestety, Twój adres e-mail nie był dostępny. Wyloguj się, zaloguj ponownie i ponów próbę. Jeśli problem nadal występuje, s...

user-removed

Not applicable

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing informations in the artist "about" section anymore

Hello everyone,one of the most interesting spotify tool is the "informations" page of any artist, which normally shows the number of listeners per month, followers e distribution of listeners between cities and playlists. It's about a month now that ...

Casual Listener

Hello everyone, one of the most interesting spotify tool is the "informations" page of any artist, which normally shows the number of listeners per month, followers e distribution of listeners betwe...

danoleman

Newbie

1864 Views

3 replies

0 likes

Other
  • 1864 Views
  • 3 replies
  • 0 likes

Superuser Contribution Country does not match the one set on your profile

I just downloaded the desktop app for Spotify and it keeps saying: "Your country does not match the one set to your profile. To continue use, update your profile or upgrade your Spotify account" I wondered if it was because I'm using Facebook to logi...

Newbie

I just downloaded the desktop app for Spotify and it keeps saying:   "Your country does not match the one set to your profile. To continue use, update your profile or upgrade your Spotify acco...

yves16

Newbie

973 Views

2 replies

0 likes

Account
Login
Premium
  • 973 Views
  • 2 replies
  • 0 likes

Superuser Contribution deleted app on the Iphone

By mistake I deleted my spotify premium app from my Iphone6. when I want to redownload it from icloud, it does not come my own account, it shows a new account, and free for one month. As I first downloaded my spotify from Turkey, it comes out Turkish...

Casual Listener

By mistake I deleted my spotify premium app from my Iphone6. when I want to redownload it from icloud, it does not come my own account, it shows a new account, and free for one month. As I first down...

chrisruso

Casual Listener

241 Views

2 replies

0 likes

Account
  • 241 Views
  • 2 replies
  • 0 likes

Reset family invites

Hi, I've just set up family and am trying to add family members, but when they click on the links it says they are already members. I think it's because they haven't set up accounts first and it recognised my details. Can I reset invites?

Newbie

Hi,   I've just set up family and am trying to add family members, but when they click on the links it says they are already members.  I think it's because they haven't set up accounts fi...

259 Views

0 replies

0 likes

Account
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution Old email continues to show after updating.

A while ago I changed my email through Facebook, as I created my account through there. I changed my primary email on Facebook, and have waited over a month now, and my old email still continues to show on my Spotify page. Didn't know if there were a...

Visitor

A while ago I changed my email through Facebook, as I created my account through there. I changed my primary email on Facebook, and have waited over a month now, and my old email still continues to s...

user-removed

Not applicable

200 Views

1 replies

0 likes

  • 200 Views
  • 1 replies
  • 0 likes