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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 164773 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 164773 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11060 Views
  • 6 replies
  • 11 likes
  • Security
  • 11060 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513528 Views
  • 986 replies
  • 112 likes
  • Account
  • 513528 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125438 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125438 Views
  • 74 replies
  • 12 likes

HOW TO CANCEL MY SUBSCRIPTION

I used to get a college discount but I do not anymore. I cannot afford this being $13 a month. I need to cancel my subscription.

  • Newbie
  • I used to get a college discount but I do not anymore. I cannot afford this being $13 a month. I need to cancel my subscription.
  • Robert_W
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 208 Views
  • 1 replies
  • 0 likes

Solved!! My premium account has been hacked!

I have a premium account and yesterday I received a message from a user in facebook telling me that he found my email on a hacker site, and my Spotify Login, and to prove it he send me my username and password. He was right, so my account was hacked!...

  • Newbie
  • I have a premium account and yesterday I received a message from a user  in facebook telling me that he found my email on a hacker site, and my Spotify Login,  and ...
  • Robert_W
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Password, email settings

I unfortently was able to add wrong email adress for my account when spotify Asked me to change It. so now its not possible to change my password with the "reset password" key. Cause The new password is just getting sent to the email That doesn't exi...

  • Newbie
  • I unfortently was able to add wrong email adress for my account when spotify Asked me to change It. so now its not possible to change my password with the "reset password" key. Cause The new password...
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Forgotten login credentials and email used for profile is deleted

I've forgotten login credentials to my Spotify account and the email used for the profile is deleted. How can I recover login info or unsubscribe so I'm not billed. I would like to keep the profile because of my playlists. Thanks

  • Newbie
  • I've forgotten login credentials to my Spotify account and the email used for the profile is deleted. How can I recover login info or unsubscribe so I'm not billed. I would like to keep the profile b...
  • SpotCreated
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charge Premium but Sign up for the Student Discount

I got spotify because i heard it had an discount student (that was great). I click the student discount page and followed all the instructions. However when i looked at my bill i was charged regular Premuim price. What happen? I'm close to cancelling...

  • Newbie
  • I got spotify because i heard it had an discount student (that was great). I click the student discount page and followed all the instructions. However when i looked at my bill i was charged regular ...
  • FabianS_Bogota
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 emails

Tenho 2 subscrições não spotify e não posso cancelar uma das minhas contas. E eu pago ... o que eu faço?

  • Newbie
  • Tenho 2 subscrições não spotify e  não posso cancelar uma das minhas contas. E eu pago ... o que eu faço?
  • FabianS_Bogota
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP

I have revoked the access of psn to spotify, how do I need to do it again?

  • Casual Listener
  • I have revoked the access of psn to spotify, how do I need to do it again?
  • FabianS_Bogota
  • Roadie
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Spotify id

Where can I find my Spotify ID number? When I copy my account sharing link from Spotify to my browser it only gives me my account name and not the ID number? There should be user ID after /user but there is none. Is there any other way to find out th...

  • Newbie
  • Where can I find my Spotify ID number? When I copy my account sharing link from Spotify to my browser it only gives me my account name and not the ID number? There should be user ID after /user but t...
  • SpotCreated
  • Roadie
  • 1143 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1143 Views
  • 1 replies
  • 0 likes

Using Spotify overseas for 2 weeks & heading home

Hi, ive been in the UK for 2 months. I am about to go home & need Spotify for the plane ride home but it tells me I need to switch my location from Canada to the UK because I've used Spotify abroad for over 2 weeks. I don't have a paid membership but...

  • Newbie
  • Hi,   ive been in the UK for 2 months. I am about to go home & need Spotify for the plane ride home but it tells me I need to switch my location from Canada to the UK because I've used Spo...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

I cant log in after a payment went wrong.

After my monthly payment went wrong my spotify account logged off on every device. Now i cant even log in to my account. But when i search for my account on spotify i see it still exists. Can somebody help me with this?

  • Newbie
  • After my monthly payment went wrong my spotify account logged off on every device. Now i cant even log in to my account. But when i search for my account on spotify i see it still exists. Can somebod...
  • SpotCreated
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Need to cancel a subscription to start a new account.

Hello!I've made the mistake of not reviewing all the info before suscribing to a family plan and i needed to change my address. Is it possible to cancel the payment i just made (less than 30 mins ago) or to close my account and create a new one not h...

  • Newbie
  • Hello! I've made the mistake of not reviewing all the info before suscribing to a family plan and i needed to change my address. Is it possible to cancel the payment i just made (less than 30 mins a...
  • SpotCreated
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Acct

Turned phone off turned t back on and it deleted all my songs and etc and only let me do shuffle play like I don't have a account that I pay for ..I pay every month out my checking acct..what's going on ..

  • Casual Listener
  • Turned phone off turned t back on and it deleted all my songs and etc and only let me do shuffle play like I don't have a account that I pay for ..I pay every month out my checking acct..what's going...
  • Zayden11
  • Casual Listener
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Perte de mon mot de passe et mon adresse mail

Je n'ai plus accès à mon compte spotify sur lequel le mode premium est activé, je paie donc 9.99€ par mois alors que je ne peux pas profiter du service, comment récupérer mon compte ? Je n'ai ni le mot de passe, ni l'adresse mail ou le nom d'utilisat...

  • Newbie
  • Je n'ai plus accès à mon compte spotify sur lequel le mode premium est activé, je paie donc 9.99€ par mois alors que je ne peux pas profiter du service, comment récupérer mon compte ? Je n'ai ni le m...
  • 390 Views
  • 0 replies
  • 1 likes
  • Account
    Login
    Premium
  • 390 Views
  • 0 replies
  • 1 likes

I can not connect my account with Facebook.

My account has been connected before, but now it does not connect anymore. I can not login using facebook, I have to use username and password

  • Newbie
  • My account has been connected before, but now it does not connect anymore. I can not login using facebook, I have to use username and password 😞
  • SpotCreated
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Problem

Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved... I actually have premium. How do I solve this problem?

  • Casual Listener
  • Hi guys, when I search the artist Madman, I can't see all his playlists and songs. If I create a free account, the problem seems to be solved...  I actually have premium. How do I solve this pr...
  • Chris
  • Spotify
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

Offre étudiant mal comprise

Bonjour j'ai soucrit a un forfait etudiant hors j'ai appris qu'il ne sagisait pas des lycéens!Il m'ont debité j'aimerais savoir ou je pourrais m'adresser pour recuperé mon argent et souscrire a un compte premuin normal.Merci

  • Newbie
  • Bonjour j'ai soucrit a un forfait etudiant hors j'ai appris qu'il ne sagisait pas des lycéens! Il m'ont debité j'aimerais savoir ou je pourrais m'adresser pour recuperé mon argent et souscrire a un ...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Payment

I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and it says I'm listening free. I would really like to ...

  • Casual Listener
  • I have been paying for spotify premium since december of 2016 and only had like 3 months of premium, but my card has been charged ever since then, I can't do anything that the premium access has and ...
  • Normayventura
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 195 Views
  • 2 replies
  • 0 likes

2 paying accounts...

I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyone know how i can cancel one? Thanks!

  • Newbie
  • I had some trouble with installing spotify premium on my phone. First thime i had some default messages and i tried again. Now it seams that i pay 2 times a month for a different account... Does anyo...
  • SpotCreated
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

You've reached the limit on active subscriptions per mobile number for Spotify.

I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ask you guys.

  • Casual Listener
  • I've had this problem for a month now and still haven't found a solution. I've messaged them about it and they said it's something to do with BOKU but they haven't given me any help so I thought I'd ...
  • goodboyjerk
  • Casual Listener
  • 5076 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 5076 Views
  • 3 replies
  • 0 likes