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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • whereiszack
  • Newbie
  • 234891 Views
  • 735 replies
  • 72 likes
  • Account
  • 234891 Views
  • 735 replies
  • 72 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120454 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120454 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66113 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66113 Views
  • 61 replies
  • 8 likes

Solved!! complete reset

my account was hacked. my music deleted and replaced with much that I find unlikeable, I was able to recover and change pass word , delete the hackers one friend and multiple play lists. but when I go to start adding songs of my own choosing I find m...

  • Casual Listener
  • my account was hacked. my music deleted and replaced with much that I find unlikeable, I was able to recover and change pass word , delete the hackers one friend and multiple play lists. bu...
  • fooledyas
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • Other
    Security
  • 260 Views
  • 2 replies
  • 0 likes

Premium to free

I had a premium account, then suddenly it changed to a free account, but I didn't stop it, so now I'm paying but have a free account

  • Newbie
  • I had a premium account, then suddenly it changed to a free account, but I didn't stop it, so now I'm paying but have a free account
  • osornios
  • Spotify Star
  • 108 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 108 Views
  • 1 replies
  • 0 likes

Email lost

we have spotify premium and we no longer know the E-mail aders it was asined to or the password we only know our name how can we get out account back??????? pleas awnser it as fast as you can friendly greeting Mike Pennewaard

  • Newbie
  • we have spotify premium and we no longer know the E-mail aders it was asined to or the password we only know our name how can we get out account back???????   pleas awnser it as fast as you ca...
  • osornios
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

i can't enter in my smartphone's spotify!

i can't enter in my account with the smartphone!! i don't know why he tell me that the username and the pw are wrong!!! obviously the username and the pw are the same of the pc

  • Newbie
  • i can't enter in my account with the smartphone!! i don't know why he tell me that the username and the pw are wrong!!! obviously the username and the pw are the same of the pc
  • osornios
  • Spotify Star
  • 310 Views
  • 1 replies
  • 0 likes
  • Account
  • 310 Views
  • 1 replies
  • 0 likes

Help - Account Hijacked!!

Hi, Our master account has been hijacked and they have changed both the password and the email!! The master account is named JohnPenberthy. I can provide the original email, password and credit card details. It is part of a family subscription and I ...

  • Newbie
  • Hi,   Our master account has been hijacked and they have changed both the password and the email!!   The master account is named JohnPenberthy. I can provide the original email, passwor...
  • osornios
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Security
  • 154 Views
  • 1 replies
  • 0 likes

Connections

Hey !When I want to connect spotify on the app (iPhone) it says that my email or my password is wrong... But I can connect on the website.. I don't know what to do..

  • Newbie
  • Hey ! When I want to connect spotify on the app (iPhone) it says that my email or my password is wrong... But I can connect on the website.. I don't know what to do..
  • osornios
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • 87 Views
  • 1 replies
  • 0 likes

country does not match

When I try logging in I receive an error that says "my country does not match the one in my profile" even though my profile says USA which is where I live and currently am. I was recently traveling in Europe but am back in the US and it still won't l...

  • Visitor
  • When I try logging in I receive an error that says "my country does not match the one in my profile" even though my profile says USA which is where I live and currently am. I was recently traveling i...
  • osornios
  • Spotify Star
  • 726 Views
  • 1 replies
  • 1 likes
  • Login
  • 726 Views
  • 1 replies
  • 1 likes

Solved!! Live abroad, but have premium

Hello!I am living in Nicaragua and have been for 3 months now. I have had spotify downloaded on a phone bought here for the past 3 months. I pay for the premium plan for myself with my usa credit card. I tried to download and run spotify on my US pho...

  • Casual Listener
  • Hello! I am living in Nicaragua and have been for 3 months now. I have had spotify downloaded on a phone bought here for the past 3 months. I pay for the premium plan for myself with my usa credit c...
  • osornios
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 295 Views
  • 1 replies
  • 0 likes

Payed Spotify Familiy but Free account setting

I have payed 31-5 for my Spotify Family account but this morning I listen to some music and I get some ads.... So I looked at @SpotifyStatus but there is nothing wrong. I have logged out and logged in on my devices and that don't work... So I hope so...

  • Regular
  • I have payed 31-5 for my Spotify Family account but this morning I listen to some music and I get some ads....  So I looked at @SpotifyStatus but there is nothing wrong.   I have logged o...
  • osornios
  • Spotify Star
  • 510 Views
  • 5 replies
  • 0 likes
  • 510 Views
  • 5 replies
  • 0 likes

Spotify connect - unrecognised device

Hello! In Spotify desktop app, on win10, when I click connect to a device, ther is a device that i do not recognise. Amazon fireTV stick. I do not own a firetv stick. Is it possible that someone gained acces to my account? If so how can I remove the ...

  • Regular
  • Hello!   In Spotify desktop app, on win10, when I click connect to a device, ther is a device that i do not recognise. Amazon fireTV stick. I do not own a firetv stick. Is it possible that som...
  • osornios
  • Spotify Star
  • 470 Views
  • 3 replies
  • 0 likes
  • Account
  • 470 Views
  • 3 replies
  • 0 likes

Solved!! Ayuda, Error 101

Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto; Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos para permitir el trafico de Spotify (Error 101) también puedes i...

  • Newbie
  • Hola! Pues siempre he utilizado spotify, pero desde ayer que cuando quiero iniciar sesión me sale esto;  Un cortafuegos puede estar bloqueando Spotify. Por favor, modifica tu cortafuegos par...
  • mcontreri
  • Newbie
  • 88450 Views
  • 6 replies
  • 5 likes
  • 88450 Views
  • 6 replies
  • 5 likes

Tv with roku not showing up in device menu

I have a Spotify premium account and the app is downloaded on my phone and I have the Spotify channel on my roku and a few months ago it was working just fine with my account on the tv and now it says my account is logged in but is in use somewhere e...

  • Newbie
  • I have a Spotify premium account and the app is downloaded on my phone and I have the Spotify channel on my roku and a few months ago it was working just fine with my account on the tv and now it say...
  • iamandyhill
  • Community Legend
  • 2073 Views
  • 1 replies
  • 0 likes
  • 2073 Views
  • 1 replies
  • 0 likes

Can't get my bands info

My bands music was uploaded to Spotify through CD baby. I'm unable to login and view our plays and demographic info... How do I do this?

  • Newbie
  • My bands music was uploaded to Spotify through CD baby. I'm unable to login and view our plays and demographic info... How do I do this?
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Discover Weekly not getting updated

My discover weekly playlist hasn't been updated for the past 2 weeks.

  • Visitor
  • My discover weekly playlist hasn't been updated for the past 2 weeks.
  • Bittencourt
  • Spotify Star
  • 567 Views
  • 5 replies
  • 0 likes
  • 567 Views
  • 5 replies
  • 0 likes

What happened my Premium acc?

I just created a new acc and linked it with my PREMIUM paid facebook acc.now they linked fine. but looks like I'm no longer premium.?why?

  • Casual Listener
  • I just created a new acc and linked it with my PREMIUM paid facebook acc. now they linked fine. but looks like I'm no longer premium.? why?
  • BeatrizAlvarez
  • Casual Listener
  • 295 Views
  • 1 replies
  • 0 likes
  • Premium
  • 295 Views
  • 1 replies
  • 0 likes

Change the country in profile settings

I am quite fed up with searching for email of spotify support as I am not on twiter. How can I change my country in the profile settings if the list of the countries does not appear and I can see only my currently set country ? I want to upgrade my a...

  • Newbie
  • I am quite fed up with searching for email of spotify support as I am not on twiter.  How can I change my country in the profile settings if the list of the countries does not appear and I can ...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Login problems after disconnect from Facebook - cant login

Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to my account. I can't find a way to receive a new passw...

  • Newbie
  • Hi I disconnected from facebook using my spotify desktop app. I originally joined spotify using a spotify account and not facebook. AFter having disconnected from facebook i can lo longr log in to ...
  • MissMarpleS
  • Newbie
  • 2113 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2113 Views
  • 4 replies
  • 0 likes

How can I recover my playlists from an account that was deactivated because of credit card problems

hi, I had my account deactivaded because I had a problem with my credut card. I have to create a new account, but I dont want to loose my playlists.. does anyone know how to recover my old account or my playlists? thanks

  • Newbie
  • hi,    I had my account deactivaded because I had a problem with my credut card. I have to create a new account, but I dont want to loose my playlists.. does anyone know how to recover my...
  • KatesHere
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Spotify shows my Facebook profile picture - I log in with email and don't connect to Facebook

HelloI'm wondering if anyone has encountered this before. I'm curious as to how my facebook profile picture shows up on Spotify, since I made my account with my email and not facebook, and I also don't connect spotify to facebook. On my profile page,...

  • Casual Listener
  • Hello I'm wondering if anyone has encountered this before. I'm curious as to how my facebook profile picture shows up on Spotify, since I made my account with my email and not facebook, and I al...
  • anniehalogen
  • Newbie
  • 7547 Views
  • 8 replies
  • 8 likes
  • 7547 Views
  • 8 replies
  • 8 likes

Cobrança de duas contas no cartão de crédito

Olá, esse mês na fatura do cartão, veio dua cobranças referentes ao valor de R$ 16,90. Gostaria de saber como posso cancelar uma das contas que eventualmente possam ter sido ativadas.

  • Visitor
  • Olá, esse mês na fatura do cartão, veio dua cobranças referentes ao valor de R$ 16,90. Gostaria de saber como posso cancelar uma das contas que eventualmente possam ter sido ativadas. 
  • Bittencourt
  • Spotify Star
  • 1125 Views
  • 1 replies
  • 0 likes
  • 1125 Views
  • 1 replies
  • 0 likes