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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554296 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131224 Views
74 replies
12 likes
My current account is connected to an email adress that I can no longer get in to (previous job email)- I cannot remember my old password, but I am able to log in using facebook. The problem is that it is not possible to edit my profile without knowi...
My current account is connected to an email adress that I can no longer get in to (previous job email)- I cannot remember my old password, but I am able to log in using facebook. The problem is that ...
Roadie
286 Views
1 replies
0 likes
Llevo aproximadamente pagando un año sin problemas tanto por PayPal como por mi tarjeta de crédito. No le deja actualizar a ninguna forma de pago y esto bastante preocupado. Gracias por las respuestas.
Llevo aproximadamente pagando un año sin problemas tanto por PayPal como por mi tarjeta de crédito. No le deja actualizar a ninguna forma de pago y esto bastante preocupado. Gracias...
Roadie
263 Views
1 replies
0 likes
Fica aparecendo q eu tô offline, mas não tem a opção de eu ficar online...
Fica aparecendo q eu tô offline, mas não tem a opção de eu ficar online...
Roadie
574 Views
1 replies
0 likes
I just subscriped for the student discount with premium but they charged me the full $10 HOW DO I GET MY MONEY BACK, I am very frustrated and need to talk to a real person
I just subscriped for the student discount with premium but they charged me the full $10 HOW DO I GET MY MONEY BACK, I am very frustrated and need to talk to a real person
Spotify Star
2513 Views
12 replies
0 likes
You've taken more money from my account than you should have done - please refund asap and make arrangements to cancel any further subscriptions. As I requested in my last email, please can you contact me and arrange a refund? To: "premium-gbp@spotif...
You've taken more money from my account than you should have done - please refund asap and make arrangements to cancel any further subscriptions. As I requested in my last email, please ca...
Casual Listener
1638 Views
2 replies
0 likes
Hello!I´d like to transfer my Playlist from my old account (ieuropa-br), to my new one Premium (brunaguilar_)Thanks a lot!!!
Hello! I´d like to transfer my Playlist from my old account (ieuropa-br), to my new one Premium (brunaguilar_) Thanks a lot!!! 🙂
Community Legend
271 Views
1 replies
0 likes
I have upgraded to premium for family. The email invitation link takes you to spotify but when we log in it says cannot join premium for family because we are already a member of this family plan? Help
I have upgraded to premium for family. The email invitation link takes you to spotify but when we log in it says cannot join premium for family because we are already a member of this family pl...
Newbie
760 Views
2 replies
3 likes
Hello all, I'm trying to register my student account but it requires sign up to another service called UniDays. That's great and all but UniDays doesn't support my institution. I have a NUSExtra card which a fried used to register but this option see...
Hello all, I'm trying to register my student account but it requires sign up to another service called UniDays. That's great and all but UniDays doesn't support my institution. I ha...
Casual Listener
464 Views
2 replies
0 likes
Hi, yesterday I noticed that my spotify app started playing even though I paused msuic while earlier. As it turned out, some other device started playing music and it wasn't my device. So I logged on my account and disconnected all devices but that d...
Hi, yesterday I noticed that my spotify app started playing even though I paused msuic while earlier. As it turned out, some other device started playing music and it wasn't my device. So I lo...
Not applicable
348 Views
2 replies
0 likes
Hi spotify How to unsubscribe or cancel premium spotify? Thanks
Hi spotify How to unsubscribe or cancel premium spotify? Thanks
Roadie
238 Views
1 replies
0 likes
I can't find the usa top chart anymore, only germany and global... where is it please?
I can't find the usa top chart anymore, only germany and global... where is it please? 🙂
247 Views
0 replies
0 likes
I'm can't change subscription few days, "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support." This writed on http...
I'm can't change subscription few days, "Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little late...
Casual Listener
1018 Views
4 replies
0 likes
I can´t remember my email adress or the username to my spotify. How do i stop the subscription, og log in again? This means i can´t send a newe password to my email, because i can´t remember it.
I can´t remember my email adress or the username to my spotify. How do i stop the subscription, og log in again? This means i can´t send a newe password to my email, because i can´t remember it.
Not applicable
343 Views
1 replies
0 likes
When I go to the web player login address there is a button that says "log in with spotify" and every time I click on it a box pops up as if it is going to open another page but then it immediately disappears and nothing happens. The page is exactly ...
When I go to the web player login address there is a button that says "log in with spotify" and every time I click on it a box pops up as if it is going to open another page but then it immediately d...
307 Views
0 replies
0 likes
I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan. But I dont want to lose all my playlists. How can I do this and recover my playlists?
I want to cancel my current account so I can create a new one where I can add my family to the Premium family plan. But I dont want to lose all my playlists. How can I do this and recover...
Spotify Star
478 Views
3 replies
0 likes
I have concern regarding my Spotify Premium account, how will I know what is the zip code I use when creating my account? Please advise.
I have concern regarding my Spotify Premium account, how will I know what is the zip code I use when creating my account? Please advise.
Spotify Star
5607 Views
3 replies
1 likes
I have used a cleaner app on my cellphone and it deleted some info like passwords. The problem is that I had my profile set in offline mode and now that I want to loggin to spotify on my cell all I get is the message "Use internet to connect your pro...
I have used a cleaner app on my cellphone and it deleted some info like passwords. The problem is that I had my profile set in offline mode and now that I want to loggin to spotify on my cell all I g...
Casual Listener
664 Views
2 replies
0 likes
Hi,Yesterday I experienced a problem with my Spotify. On my way to work I was listening to a playlist I'd created as normal. When I left work in the evening I began listening to it again, but someone called 'Tania' popped up as the user of my Spotify...
Hi, Yesterday I experienced a problem with my Spotify. On my way to work I was listening to a playlist I'd created as normal. When I left work in the evening I began listening to it again, but someo...
Casual Listener
603 Views
2 replies
0 likes
I have changed my account from Premium to Family Account.I have setup four family members with their E-Mail addresses. The invitation has been sent and they have followed the instructions.None of them could activate their account.All of them had the ...
I have changed my account from Premium to Family Account. I have setup four family members with their E-Mail addresses. The invitation has been sent and they have followed the instructions. None of...
Casual Listener
720 Views
2 replies
0 likes
Is there any solution to this? I tried using my card to pay my subscription, but it won't go through. I need help. Thank you
Is there any solution to this? I tried using my card to pay my subscription, but it won't go through. I need help. Thank you
Roadie
290 Views
1 replies
0 likes
