Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84678 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
661345 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
743236 Views
18 replies
29 likes
Someone cuntinuously listens to music on my spotify account.I've de-installed, changed pw, logged out all devices etc... he still seems to have access to my account and it really gets to me, esp. when he starts listening while I'm driving my car. Any...
Someone cuntinuously listens to music on my spotify account. I've de-installed, changed pw, logged out all devices etc... he still seems to have access to my account and it really gets to me, esp. w...
Casual Listener
276 Views
2 replies
0 likes
I don't know if it has to do with a new iPhone synchronization, but all my years longs elections are gone. I'm really desperate! Não sei se tem a ver com a sincronização de um novo iPhone que comprei, mas todas as minhas seleções de anos desparecerea...
I don't know if it has to do with a new iPhone synchronization, but all my years longs elections are gone. I'm really desperate! Não sei se tem a ver com a sincronização de um novo iPhone qu...
Spotify Star
520 Views
6 replies
0 likes
Hey, mein Vater ist aus irgendeinem Grund aus Spotify Family rausgeflogen und nun wenn er die Einladung wieder annehmen möchte, stimmt der Wohnsitz des Hauptbesitzers nicht mit dem des Eingeladenen überein, obwohl das überhaupt nicht sein kann. mfg H...
Hey, mein Vater ist aus irgendeinem Grund aus Spotify Family rausgeflogen und nun wenn er die Einladung wieder annehmen möchte, stimmt der Wohnsitz des Hauptbesitzers nicht mit dem des Einge...
260 Views
0 replies
0 likes
Hi, my father has forgotten his login/password and even the email he registered his account with. He is still paying for premium every month and I wonder how we should do to unsubscribe his premium?Sincerely Linus from Sweden
Hi, my father has forgotten his login/password and even the email he registered his account with. He is still paying for premium every month and I wonder how we should do to unsubscribe his premium? ...
Roadie
219 Views
1 replies
0 likes
my iphone spotify is good. although i can sign in on my laptop (with no previous problems), can't find my account today (music, etc.).
my iphone spotify is good. although i can sign in on my laptop (with no previous problems), can't find my account today (music, etc.).
Roadie
293 Views
1 replies
0 likes
My account was hacked yesterday morning, I responded to the change password email telling them this was not me, I have contact "Spotify Cares" via Facebook and Twitter, but so far all I've had is "Someone from the accounts team will email you shortly...
My account was hacked yesterday morning, I responded to the change password email telling them this was not me, I have contact "Spotify Cares" via Facebook and Twitter, but so far all I've had is "So...
Community Legend
283 Views
3 replies
0 likes
my family and i have started to use spotify premium family all the members had the confirmation e mail but my mother didnt.Please keep in touch with me
my family and i have started to use spotify premium family all the members had the confirmation e mail but my mother didnt.Please keep in touch with me
203 Views
0 replies
0 likes
It's very strange. My mother has a premium account and i have one as well, different usernames, email and different debit cards for payment, but somehow it seems our accounts have been working as one? Does it have something to do with Facebook being ...
It's very strange. My mother has a premium account and i have one as well, different usernames, email and different debit cards for payment, but somehow it seems our accounts have been working as one...
1038 Views
0 replies
0 likes
Writing that I can only use Spotify abroad for 14days. How can I log in and change settings?
Writing that I can only use Spotify abroad for 14days. How can I log in and change settings?
213 Views
0 replies
0 likes
Hi how can I sign my daughter up for this? I have the invite code but cannot seem to get the access correct in terms of email and password
Hi how can I sign my daughter up for this? I have the invite code but cannot seem to get the access correct in terms of email and password
179 Views
0 replies
0 likes
I have purchased Spotify family package. I have invited my girlfriend to use my Spotify. Now she has completed the authorization, her Spotify still is not recognizing she is also on premium. It says "get premium". How do I get her account to become m...
I have purchased Spotify family package. I have invited my girlfriend to use my Spotify. Now she has completed the authorization, her Spotify still is not recognizing she is also on premium. It says ...
Spotify Star
361 Views
3 replies
0 likes
Bonjour,Je vous écris car j'étais un utilisateur de Spotify Premium via un abonnement Family. Je viens de recevoir un mail hier de vos services m'annoncant que mon compte est repassé en Free.Lors de mon abonnement à un compte Family, j'avais rentrer ...
Bonjour, Je vous écris car j'étais un utilisateur de Spotify Premium via un abonnement Family. Je viens de recevoir un mail hier de vos services m'annoncant que mon compte est repassé en Free. Lo...
332 Views
0 replies
0 likes
Hi,I recently moved to Germany, been trying to change my country to Germany (so my wife can benefit from the Family Premium) but no matter how many times I change it to Germany, it resets back to my old country. And I don't mean the profile page, it'...
Hi, I recently moved to Germany, been trying to change my country to Germany (so my wife can benefit from the Family Premium) but no matter how many times I change it to Germany, it resets back to m...
Casual Listener
205 Views
1 replies
0 likes
Recently the volume from Spotify has dropped so significantly that I have to turn up the app to full volume to get it even close to loud enough. My external devices are also cranked up. As someone that listens to music quietly I don't expect to have ...
Recently the volume from Spotify has dropped so significantly that I have to turn up the app to full volume to get it even close to loud enough. My external devices are also cranked up. As someone th...
158 Views
0 replies
0 likes
Morgen! Ich bin Premiumkunde.Jetzt soll ich mich wieder neu anmelden, Wie geht das? Naja jedenfalls kann ich mein Passwort nicht zurück setzen, weil meine alte E-mail Adresse nicht mehr aktuell ist! Wie kann ich mein Premium wieder nutzen? ??
Morgen! Ich bin Premiumkunde.Jetzt soll ich mich wieder neu anmelden, Wie geht das? Naja jedenfalls kann ich mein Passwort nicht zurück setzen, weil meine alte E-mail Adresse nicht mehr aktuell ist! ...
131 Views
0 replies
0 likes
I have spotify premium for family..When I ad my friend to my account it doesn't work for him..It doesn't get to be premium for him but it says he is active
I have spotify premium for family.. When I ad my friend to my account it doesn't work for him.. It doesn't get to be premium for him but it says he is active
162 Views
0 replies
0 likes
Hi all!I got kind of a weird situation. I'm signed in to Spotify with my facebookaccount; which is again connected to my outlook mail. However, my 'spotify adress' is gmail. I wanted to switch things up; so the adresses correspond. Unfortunately, whe...
Hi all! I got kind of a weird situation. I'm signed in to Spotify with my facebookaccount; which is again connected to my outlook mail. However, my 'spotify adress' is gmail. I wanted to switch thin...
Newbie
208 Views
1 replies
0 likes
My family sent me an invitation to join the family program , but the system kept saying that we are in the different address we have double checked several timePlease help me , I need music urgently ~~thank you so much
My family sent me an invitation to join the family program , but the system kept saying that we are in the different address we have double checked several time Please help me , I need music urgen...
Roadie
291 Views
1 replies
0 likes
If you search "amaria322" you can see my entire profile & playlists... but if I try logging in and pressing "forgot my password" it says that the username I entered (amaria322) is not linked to an active spotify account. This is beyond frustrating be...
If you search "amaria322" you can see my entire profile & playlists... but if I try logging in and pressing "forgot my password" it says that the username I entered (amaria322) is not linked to a...
Roadie
264 Views
2 replies
0 likes
PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connecting my existing account with my membership to my Fa...
PLEASE HELP! My mom recently got our family Spotify, so we are on the family plan. I was trying to hook my account up to my Facebook so I could post my songs on their and what not. Instead of connect...
Spotify Star
229 Views
1 replies
0 likes
